Today I upgraded 4 phones and added a new Apple Watch to my account.Being in the IT industry and have had iphones for many years, I knew what I was up against in terms of time and effort to do all the upgrades and ensure that my account was updated correctly and charged accordingly. Drew was outstanding as our salesperson. Very patient and took the time and focus needed to get the job done and ensure I was informed of all my benefits and options as well as to communicate all of the costs and fees. By far this was one of the best experiences at a Verizon store Ive had in a long time. Thanks again Drew for all your help!
Very professional! Easy transaction and offered several methods to transfer data from old to new iPhone 12. All data transferred perfectly! Highly recommended. Thank you Drew for your support and diligence to get this perfect.
Drew was very helpful with my phone helped delete my apps and photos to clear up my phone storageBest in ocean city!!Rolando is great too!Best deals in the area!Drew deserves a promotion!!
Drew was wonderfully helpful and spent over 30 minutes helping me with my cell phone. Verizon is lucky to have him. Thank you Drew
Drew was very helpful,courteous and professional. Best Verizon store in the area! Thank you!
Drew was extremely helpful setting up my new phone and gave me a great trade in for my old one. It was quick and easy!
Drew was very helpful in getting my new phone. Highly recommend thank you!
Great experience as always! Drew Lawton, thank you very much for your help!
Drew was extremely HelpfulMy gmail account was not working he helped me setup a new phone.Rolando was excellent too!5 stars!Best Wireless Store in Ocean City!
Rolando and Drew were very helpful setting up my new phone. The best Verizon store In Ocean City!Thank you!
Drew was outstanding. Professional and courteous. I would highly recommend this store.
Excellent experience buying new phones. Drew was great
Great customer service and professionalism. I went in to upgrade my device. Was quick and easy!
Had a great experience upgrading my phone- very fast and helpful- drew was great!
My phone had ceased working. Got replacement. Also got great service and a laugh or two. Avin is a great representative for Verizon . Always helpful and friendly.
Drew was fabulous! Very helpful and friendly!
Drew extremely Professional and helpful setting up my new phoneGreat experienceWill be recommend to others!
Olivia is an angel and a great addition to the team !!! thank you so much for all of your help!
Drew was very helpful setting up my new phoneThe store was busy but He multi taskedAnd was fantastic!Thank you !
Great experience, Drew very helpful. Thank you!
Wonderful experience with Drew!! He really helped me out with new phone!!
Great deals great customer service from Drew Lawton Will recommend to others!Fantastic!!
Avin was terrific! He spent almost 2 hours patiently trying to help me retrieve the info from my damaged phone and assisted me in selecting a new phone and accessories. Will definitely recommend.
They know there products very well. Very informative of how they work and comparison with each phone
Avin was sooo nice and helpful. Very thorough
The store in ocean City is the best! Avin is the greatest. Anytime me and my husband come into the store all the time and he is able to help us. We own a store down the street and we tell everyone we know to come to Verizon and ask for him. We don’t know if he is the manager but he should be.
Drew is fantastic. He is an asset to your company!
The store could not have been more helpful. Avin spent a ton of time walking me through my options porting over. Its good to be back with Verizon and their customer service!
Thank you to Drew and Cortney for an excellent job.
Drew transferred everything and was very helpful
I have to say, I am quite impressed. Firstly, I was acknowledged the moment I stepped in the door. The manager, I think his name was Shawn, was very knowledgeable and I was able to make my decision as I was very indecisive the first step in. Secondly, I must have come at a great time because I got 2 new activations with $50 off each of my smart phones added. Pretty stoked as well to have 30% off my accessories. I would highly recommend this store to any of my family and friends. Very professional.
Drew was extremely helpful and patience.
Great working with Avin at TCC Verizon in OCNJ. He is professional and so knowledgeable about the phones and is always able to resolve my questions or problems and relieves any anxiety I have with getting a new phone. I have been working with him for many years and he is the only person I’d buy a phone from.
FLAT OUT LIES TO YOUR FACE!!! Bought an ipad and go the Hum as a Free device that could be cancelled at anytime per the sales rep. Now being charged $10 a month for 2 years. Might be best in ocean city but better off driving off island. Negative 5 stars . Ignore the one...google needs to change the options and recognize the zero
Was told phone wasnt broken... I said Why do I not receive calls from my son they say He just doesnt call could it be true? No!!! Greg loves me I know my son calls me. He has to or else Im alone
Good customer service, always polite and get me in and out with no issues
Great advice, technical help, and personality.
They help your needs and give great customer service!
Did a mobile order and the guys were great.
Eric is great. Thorough, fixed what was needed and didnt oversell.
Avin and Eric are Amazingly helpful. Saved me ALOT OF $$$$ ON MY BILL 👍
Great knowledgeable techs. Friendly oreinted services. Easy shopping. Have it all!
This is the best wireless service in Ocean city, all of the employees there are very helpful.
This store should receive ZERO stars. They lie and sold me a used phone and said it was brand new. When I realized it had already been used I brought it back to the store the same day and they would not let me return it without paying the restocking fee. They said there was nothing they could so about the fact that they sold me a USED phone. These people are liars and scamming people. Do not go there!!!
My husband and I were in your store on Monday, September 23, 2013. My phone had frozen and we could not figure out what to do to fix the problem. We entered the store at approximately 7:45pm and there was one representative working. She greeted us when we arrived and said she would be with us in just a moment as she was waiting on someone at that time. After about 5 minutes she asked us if we simply had a question or did we have an issue. we told her what was wrong and she said that that should be an easy fix and while continuing to do what she needed to do for the other customer, she took my phone, keyed into her computer and all the while kept a dialogue going with both her customers!! Solution = my phone works and the other customer was still being helped as we left the store. We truly want to thank, ERIN FRICKMAN, for courteous, efficient, timely and effective customer service. Please acknowledge this employee as she is an asset to your company! Sincerely, Dominick and Karen Christello, North East, Maryland
Awesome guys
Arin is the best and most knowledgeable