Five stars because if you’re coming to Starbucks you already won know it’s going to be expensive to know it’s going to be good. And if you come to Starbucks complaining about the price then don’t come LOL. Inside is clean and nice and the staff handle the crowd wellUpdate. Change to three star because there is no caramel in my caramel macchiato. You failed me Starbucks I paid extra for a coffee that wasn’t made right.Shame on you lol
Great location. Really nice staff.
Awesome people awesome service at this particular Starbucks. Not a big Starbucks fan but my wife is so I went with and Im glad I did. This one may have single-handedly changed my mind about giving the other ones another try.
Even during getting swamped with orders the staff doesn’t stop moving to get orders out and doesn’t break under pressure. All off the staff I’ve worked with have been super kind and make it a super pleasing place to visit
Love my friendly baristas. Love the deals with the app. Love that they know be by name and try to make me feel like im a friend more than a customer.♡
Great Starbucks just wish they had a drive thru and allowed mobile orders!!
The store has shut Off mobile ordering for the past several weeks now ! they put a sign that they have changed hours till 3 PM I went at 1 o’clock and the door was locked I knocked I could see them and they’re like yeah no one showed up sorry ?? This has happened multiple times. But it helped me learn that stone creek has a Mobil app. 😊and will get my business going forward
Average Starbucks, nothing bad or extra good has happened, but they always get the mobile order right.
Starbucks is definitely not what it used to be. They used to have top notch customer service. The coffee is disgusting and the service isnt much better.
It was too expensive and the green Apple mocha didnt even taste like Apple
Nice staff. My moccha was so fresh
Not much room inside this Starbucks. Great drinks.
I stopped by today and entered a very busy atmosphere. I didn’t expect anything more than usual service however I was blown away. Gage is a remarkable employee. I have visited many Starbucks and have never been treated so nicely. Even though he was very busy, he made me feel extra special by directly handing my drink order with a genuine smile and greeting. It’s hard to come by people who genuinely want you to enjoy your day. Every time I visit this location I have been treated amazingly! Keep up the great work even in a crazy time I will continue to stop by and know I will be taken care of !
I love to go to Starbucks but this one has its problems. One of which being closing 30 or more minutes before it’s supposed to close. This is extremely annoying. Other than that they nail the drinks most of the time.
It is a very good place to stop by if you ever need coffee or non caffeine drinks
Not the best Starbucks; decided to go here instead of Pewaukee so my 5 month old didn’t have to be in her seat as long but it honestly took longer. Waited almost 15 minutes for our drinks with only 2 people in store while they worked on piling up mobile orders. Delafield & Pewaukee are much more efficient
Small place, waited along time. Service is so so. Not the worse Starbucks but could be better with customer service. Pricey too.
Been a good, long time customer, but enough is enough. Drinks are consistently wrong. I don’t get it.I will drive out of my way, some place else.
Always get my super complicated drinks made correctly. Staff is always happy and nice.
Overpriced but always good, staff wasnt as pleasant as before covid
Ordered a vinti cookie crumble with no whipe, got the wrong size and had whip cream on it. This is my 3rd time using the app and EVERY TIME it is wrong.
My daughters love the lemon cake. I dont like the coffee but they are always friendly.
I’ve tried to be patient the past few months with mobile pick up as we’re all trying to adjust to things, but it seems that this location just can’t get it figured out even after almost 9 months. Having to wait for minutes for a barista to acknowledge you so that they can hand you your drink that you can visibly see but they need to guard it begging a piece of plastic 🙄 heaven forbid you want a straw with your order. You’ll have to wait for an adult to get you that too! Please stop treating us like children and just let us grab our own drinks.
I dont know whats going on with this Starbucks. It used to be my go to but now Ill drive to Delafield over this one and I live in Oconomowoc. For some reason they can never make my drink right Im finding myself having to come home and fix my drink after paying almost $6.00 but my upcharged items are never added to my drink! Im over it and will not be returning to this Starbucks
One of the slower Starbucks Ive been to, even when using the app to place my order in advance, but what can you do. Other people want their cup of Joe as well.
Every time i have been there lately, it has closed early due to being under staffed.
Nice. Near my office. Would give it 5 stars if the had a drive thru.
Convenient location. Order on-line for speedy pickup
I had an order in, was the only one in the lobby, and had to wait because one the staff had brought up something comical that was a register option (baby ice?). Suddenly all but one if them left to go search through both terminals to find baby ice. One gal was left doing mobile orders. And Im here ... waiting... my order sitting there waiting to be made while the other 3 sit in front of both terminals, basically in a side conversation. Seriously you guys? Next time Ill take the time to drive to Stone Creek. I bet I dont get ignored there, and I bet they can incorporate that shot before it turns bitter. I havent had a latte that bitter since I was training behind a Starbucks counter and taste tested freshly pulled shots and ones that had sat for a minute.
They have very weird hours and are closed frequently.
Need staff. Also, now that they dont have to hand you your order, theres no acknowledgement that youre there.. Not sure if I like that or not yet
This place just keeps going downhill. Its always such a cluster F in there, so many people behind the counter but you will forever stand in line for your order. I just dont understand how the SAME drink can taste different every.single.time, everytime!!!!! It has two ingredients and somehow it always taste different even when I ask for my specific lite so and so. Target in delafield starbucks is the way to go!!!! Never a line, clean, friendly and your drink comes out good!
I wish they would be better about posting modified hours or closures ahead of time. Just seems like every other time I try to order something they are outright closed, or they are not accepting mobile orders.
We ordered 2 coffees and 3 sandwiches...took 30 mins from time we ordered. 5 people working so it should have been quick, poor time management and our order was forgotten.
Not a huge our of the house coffee kinda person, but if its had to choose this is one of my top best coffee stops, they have seasonal coffee that is to die for, all of the staff that I have meet is so nice and welcoming. If you know what you like but not sure what to order your more than welcome to ask for help and they are always spot on with the best things to order, weather its coffee or breakfast foods. All of the staff always call you by name once you give them your name. You also have the option to sit down inside or outside (depending on the weather) or you are free to take your coffee and breakfast to-go.I would say this place is the best at customizing your order exactly to how you like it, if you are unsatisfied they even have a sign that says if you dont like your coffee they will remake it for you. How awesome is that!? One of the top best places to go, highly recommend if you havent been here!
Friendly and welcoming while greet and serving me my order. A pleasant start to my rough work morning! Thank you
Theyve made my drink wrong or completely disgusting every time ive been here. super slow service whether theyre busy or not. employee put his grubby hands all over the mouth part on the lid of my drink. worst starbucks location ever
The strawberry and cream is so good
Always out of things I ordered online. Closed every couple of weeks.
Cannot go less. This is not coffee its starbucks. To much sugar. House coffee tastes burnt and bland. Good coffee needs no flavoring added.
Love it....staff is awesome!!!
This is hands-down the best Starbucks of them all! Every time I walk in I am warmly greeted and the service is extraordinary. The staff are truly what keep me coming back spending over five dollars on a coffee. I mean, the coffee is good too, but it’s the people working there they keep me loyal! Keep up the good work guys!
Absolutely Love the Caramel macchiato. The baristas are all very well trained on all there choices. They demonstrate a nice welcoming guest service experience.
Its Starbucks. Theyre friendly.
I feel this one is going down hill a bit. Its always a really long wait, drinks are forgotten, not always the cleanest. But the staff is usually pretty friendly! Not a bad spot, its just not one of my more favorite locations. I never know what Im going to get.
Nice inside and very friendly staff
What can you say-- its Starbucks on Christmas day but all went well. Service was backed up but things got done. Most importantly enjoyed my caramel Machiotto on my trip to my family get together.
0 stars. 6 mobile orders were made in front of me while I waited and no one was there to pick them up. Ordered the simplest drinks possible and both were messed up. Kid at the register was very confused about “cream and sugar.” Waited 10 minutes the first time around, didn’t want to wait around for remakes.
Slow, rude teenagers working today. Back talked when I asked to please stop talking and make some orders. I was told HOW only hot drinks, then when done will start on cold drinks. 3 people working to make 3 orders. Waited 20 minutes for fraps. Will never go to that one again. Calling manager on Monday.
Great shop. We come every other day to get food and beverages. Weve had great experiences other than one staff member. Isabella is completely rude to my girlfriend and I every time we go in. She needs to realize that saying things like, what else? Is not the proper way to talk to customers. Especially ones who spend hundreds of dollars a month at her store. The only other issue I have is the sense of urgency. When customers 5 people behind us get their drinks first its completely frustrated. When these two issues are addressed I will switch to five stars.
The people who work at Papst Farm Statbucks seem very Organization and disrespectful. Its dirty and unsanitary... my feet stick to the floors when ever I walk in there!
The people are so friendly and polite at the Oconomowoc location.
What can I say... love the drive through
Easy on, easy off from the interstate highway. This is a small Starbucks without a lot of seating available. The usual Starbucks menu and amenities. Industrial design, no plush seating.
I love starbucks dont get me wrong but i hate this location for one simple reason. If you order more than one drink they bring them out at separate times rather than making them after each other. So for today as an example i stopped to grab my sister and i coffee but i waited 10 minutes then got one coffee then waited another 7 for my other drink while they were putting out drinks. My order was not even complicated. It was a cold brew which they pour out of a spout and a plain latte. I used to be a barista and i cant understand why they skip around orders rather than making each full order all at once.
This location is so-so. It’s super clean but does not allow for much seating. So, sometimes if it’s busy and you bring your laptop with the intention to get a coffee and sit down to work...that may not happen!Staff: they are friendly but distracted. I often see them playing around more than taking care of customers or focusing on making a drink. They are younger so I just shrug my shoulders.It’s not a horrible location but I definitely don’t feel relaxed here and prefer to drive elsewhere.
The staff is always friendly and my drinks are always made right. The facility, including the bathroom is always clean. I recommend stopping here.
Not the best or most organized but the only one in the neighborhood.
We waited 30 minutes for a tall chai tea latte and a venti pink drink, at 10:49am on a Saturday. We watched at least 4 people get refunds and leave. The labels were backed up and there didn’t seem to be a good system as to how labels were applied to the cups and which order the drinks were made in. It was an organizational nightmare. The whole store was packed with people and many were unhappy. The 4 young kids working were polite, but none seemed in a hurry or really cared that customers were waiting 30 minutes for their orders. If I were the GM, I’d probably get in that store and do some training and maybe some damage control. Can’t say I will ever waste my time going there again.
Ive been going to this Starbucks since they opened!! The staff a has turned over many times except but a few. They know my drink and if not busy will have it done by the time Im done paying. They greet me by name as I am there soo much, thats awesome in my book. I call this my Happy place with wonderful conversation if needed and not too busy or relax in their some of there comfy chairs. The drinks are made to order and if yours is not how you like it THEY WILL REMAKE IT ALWAYS!!
Ordered my drink on my phone and when I went to pick it up I ran into my coworker. She informed me that before I came into the store the staff had been making fun of my drink order and said it was annoying that I had ordered it. They are paid to make the drinks customers order so nothing should be considered annoying and to say such a thing is awful. On other occasions, I’d come in and the staff are conversing by the bar and I had to wait 5 minutes before someone came and took my order, and then it was another 10 minutes for my drink (even though the store was vacant), and on top of that, my order was wrong when I received it. Used to be a regular customer but I will never go back again.
Mae is an absolutely wonderful worker. Its so refreshing coming in and seeing such a warm welcoming employee, really making me feel at home and welcome at this location!
Nice place, clean, friendly staff and always gets my order right!
My favourite Starbucks to visit! Always feel taken care of by the staff - I’m not good with names but I think they were Cole and Maree. Leading by example!
I go here every morning... many mormings ive come and no one has been there to open the store. Sometimes theyre staffed well, sometimes not. Hannah in the morning is fabulous though and makes most of the issues worth it. Ive waited anywhere from 3 min to 15min for my items when i work at 6 am 15 min is a long time to wait for coffee. I bekieve when they get the staffing and management issues under control this place could be rocking! :-)
Just went there at 5:30pm, and they’re closed, the site says 7, what’s up with that???
Lisa, Lindsey, Melissa, Nicole, Linda, Rocky and Ben are the bomb. Always smiling, always friendly. Every one that works at Pabst Farms Starbucks are the best.
Enjoyed a latte! 1145am on a Sunday, amazing watching the process with customers and internet orders.
Grandsons loves Starbucks
Pleasant staff. Great frappes
This particular location looks and feels discombobulated on a very regular basis. they are often out of the basic containers... For example, today, my sous vide egg bites were served in a bag because they didnt have the paper tray or plate for them and, in the pastzvIve had them served to me on coffee cup lids at the same location because they didnt have the paper. I sat at the high counter right next to the coffee bar and worked for about 30 minutes this morning and I heard at least for mobile customers who it ordered something online come in and be told that what they ordered was not in stock. Overall, it seems like this location has major inventory management issues.
Staff should be a bit quicker, my drink was wrong, but depends where you go waiting for 20 min asking for a skinny...then they add two mounds of whipped cream....also added extra mocha when I said only 2 pumps.im very irritated.😤
Very clean inside, busy but they handled my frappacino swiftly
I understand mornings are busy but seriously you only have two people making drinks and one person who takes the orders. Which both of my drinks were wrong and disgusting. Which I couldnt get fixed because I waited 20 minutes and would be late for work due to their lack of staff.
Rude employees. Waited 15 minutes for a phone order that was supposed to be ready when we got there. Walked out without coffee. I dont have time for their incompetence.
Very rude.....very busy. No customer service at all. worst Starbucks Ive ever been to and I go to one every single day.
Its another Starbucks. Filled with Posh customers and Posh employees. Great coffee tho!
Good coffee. Need to bring the price down and would stop by more often.
Great people, great baristas. Very busy and no more than a 5 or so minute wait. Excellent work.
Great service. I do wish they had a drive thru!!
Love starbucks!!!
Awful experience. I went to pick up an order for a friend. When I said I was there to pick up something I was cut off and told to wait in line where they called orders. I stood there for about 20 minutes. No one ever asked me what I was there for and the order was never called despite the fact I had arrived exactly on time for the pickup. Will not go out of my way to patronize this particular business
Very slow service. Mobile orders were not available which made it even slower.
We ordered three drinks and all of them were wrong. One of my friends asked for her actual order and they made it, but not well.
Baristas make great drinks And they know people drink before they come in
Baristas are always friendly! Always worth the stop
Staff was cold, like they never learned that eye contact and smiles go a long way. Sat down at the bar and not one staff member said hello, much less, even acknowledged my presence. Was informed that the original strawberry smoothie was no longer available only after they had made the strawberry lemonade smoothie. I gave two stars because the place was at least clean, and had napkins stocked. The person taking my order was decent enough to try and correct the smoothie ordeal and let me grab two small cups for my kids. The barista had a crabby stink face on the whole time. Got the heck out of there.
Good coffee. Save the monkeys
I love the iced latte. It simplistic, but delicious!
Unfortunately drinks were over done and the espresso tasted burnt in both of our drinks. Ordered White mocha and they put dark chocolate in it. Additionally, the chai with espresso had a bad bitter taste to it. $11 drinks down the drain.
They always can make the perfect drinks the girls there are so respectful and I love the courtesy of all of them
This is the most amazing place ever, its got cake pops, coffee, Frappuccinos, and everyones so sweet and nice to you. PLUS great in stag ram pictures
Great place as always but this Starbucks is very cramped and not a lot of places to sit. It’s hard to even walk through to get to the bathrooms. Staff is very friendly tho!
The staff was very rude to us.
Nice outdoor spot. Busy location
Its Starbucks. Clean store, could use some more room. But prompt service with a smile.
Went for beverages with a 4 month old baby. I got stormy and rainy with wind. They said we couldnt stay inside. 🤨