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SVS Vision Optical Centers
4930 Marsh Rd, Okemos, MI 48864, United States
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SVS Vision Optical Centers
Comments
Th
Review №1

Lady that has short blonde hair, very rude and unprofessional. I guess I will look elsewhere for optical needs in Okemos.

Am
Review №2

Super friendly staff, very helpful 👌 They worked with my daughter on finding the perfect frames and pricing was very good.

wi
Review №3

Wow! Blown away by the customer experience!

Ke
Review №4

Very nice group of employees. Store is clean and well organized. Picked up glasses only 3 days after appointment. Technician continued adjusting until I was completely satisfied. Also they have a very good warranty system. I highly recommend SVS VISION for anyone needing eye care.

An
Review №5

After my partner went here for work glasses and had a good experience they sent me here as well. They were friendly to me from right when I walked in the door. The exam seemed straightforward. Afterwards they answered my various questions (I ask a lot of questions). I need lightweight frames and lenses and they were able to help me with that. Finally, my glasses were ready on time, and they helped me adjust them on pick up. There are also various deals and sales going on most of the time it seemed.

Sh
Review №6

I was able to get in and out in a decent amount of time. All my questions, comments, and concerns were answered. The staff were friendly and informative. Although it usually takes 7-10 business days after the exam/appointment to receive the glasses I was able to get mine a few days later. I would definitely recommend SVS in Okemos, Michigan.

Ad
Review №7

Idk what people are talking about, because they are not friendly here. Glad my appointment got cancelled

Er
Review №8

Everyone in the store was extremely helpful. I couldnt find a frame I liked in my price range, so one of the ladies working came and helped. The first frame she picked for me was perfect, and even passed the girlfriend test! Excellent customer service and a fun experience.

Sh
Review №9

Before I even had my appointment the lady the worked at the front desk helped me pick out my frames. We went over my insurance I told her what I could afford right now...and we got all of that taken care if before the exam! The ladies in the office are very knowledgeable about the insurances and helpful. I have never gotten exactly what I wanted for such a perfect price! These are the absolute best people to go to on my opinion.

Je
Review №10

Great customer service. Eye docs who listen. Staff is patient while you (I) spend hours choosing frames, and they offer knowledgeable advice. As far as fitting your frames to your face once they arrive, all they really offer is bending the ear pieces down over your ears more, whereas when I was a kid, the eyeglass places would also work with the frames in other ways to get a closer fit (bend the arms toward your head if they were wide, and other magical manipulations that always helped).

La
Review №11

Staff is always friendly and helpful. TheY take the time to know and remember the customer’s name and style preferences.

Fa
Review №12

From the moment I called to get information, to me walking in, the staff was very pleasant and friendly. They understood my needs and weren’t pushy like most places are. The prices are better than a few others places I checked out.

Am
Review №13

The staff are incredibly nice and helpful there! The doctor was okay, I wasn’t super fond of him but I loved the staff. One lady helped my pick out frames and was so patient and actually told you what looked good and didn’t which I appreciated and were so kind. Highly recommend just for the staff since they are the ones that help you pick out your new specks :)

Mi
Review №14

They are very professional and knowledgeable. They make sure youre happy with your new specs when you walk out. They have a huge selection and good prices too.

Sp
Review №15

Great selection, very friendly staff, fair pricing. Takes more then svs insurance. My wife was looking for a new pair of glasses. They helped give suggestions while multi tasking 3-4 other customers and didnt miss a beat. Ended up with some fancy Kate Spade glasses.

Lo
Review №16

Went in for a much needed eye exam, Thank you to the Doctor and Ladies that helped me pick out the right pair of glasses after the exam. Doctor was very helpful answering all my questions. Lori is great at what she does, helping us with the selection of glasses and insurance questions. Thank you SVS! We’ll be back next year.

Mi
Review №17

Fast and friendly assistance with our given appointment time.

Li
Review №18

The SVS staff was great! I was easily able to schedule an appointment for an eye exam and contact fitting. They also worked with my insurance company to get me the best deal they could.

La
Review №19

We have gone to this store for several years now and the staff is very knowledgeable and kind and helpful. WE will be happy to continue to use this store for our needs and recommend this store to others!

St
Review №20

The staff here was great! Super friendly and patiently answered all of my questions. My glasses came in super quick and were a great price!

Pa
Review №21

I had very curtious service, patient and kind.Very helpfull in picking out my frames and getting the best deal she could find for me. My glasses, 2 pair were in within 5 days and perfect. I would highly recommend this store!

Je
Review №22

Referred my husband here for glasses and he got them and the lenses had a crack in them so he had to return them. When we went back he took his sun glasses to get new lenses, was told it would be only $150 and when we took them in they charged over $250 and just pretty much said sorry for being told wrong. You should tell people the right price or make good on what you tell people. Will not use or refer anyone again!

Te
Review №23

Absolutely horrible service and a complete waste of time. I will be telling everyone to stay away from this location!

Ki
Review №24

I didnt even have an appointment just my prescription in my hand. The staff there was very helpful an friendly. When my glasses came in the optician made a few adjustments. Im very happy with my frames.

Ja
Review №25

The ladies went above and beyond the call of duty to make sure I walked out satisfied! And stayed a half-hour late to boot! Great service, great prices!

Ch
Review №26

I love this office! Friendly dr and assistants. The staff was amazing got in and out quickly and glasses came in amazingly fast! Id recommend them to anyone!!😄😄😄

Ji
Review №27

Good selection of frames. Staff was super nice and helpful. Great hours!

Ka
Review №28

Amazing service in Okemos, MI. Speedy service, professional and pleasant staff that helped me choose glasses appropriate for my face shape. What a pleasant surprise!

El
Review №29

Even though they were extremely busy, and the customer ahead of me was being incredibly rude; staff still took care of everyone as quickly as possible and with a high degree of professionalism.

va
Review №30

Great place to get your eyes checked and find a perfect pair for yourself.everyone super helpful especially Lorrie

To
Review №31

Great staff made everything very easyHad my new glasses in 3 days I love them

Am
Review №32

It was easy to get an appointment and they were fast and friendly.

Li
Review №33

Great experience & great staff! My husband & I both come here & leave happy with our experience every time.

Em
Review №34

Friendly staff, terrible quality! I ended up stopping in here because I have a very busy work schedule and two kids. I gave them a prescription and they completely butchered it!! When I wear the glasses it is like looking through a fish bowl!! But because I am so busy I missed the time after to return them due to them being closed whenever I was out of work. I am now stuck with useless crappy glasses and I do not recommend this place! If you want good quality and glasses you can see out of (especially if you are like me and have an astigmatism) I don’t recommend going here! I will be going back to my real eye doctor! Not a walk in drive thru style eyeglass shop.

Es
Review №35

Lots of attention and help with the best frames and lenses to purchase!

Do
Review №36

Ordered and picked up glasses for my disabled son. Staff is very friendly and accommodating with him.

Ca
Review №37

Very knowledgeable and attentive staff. My husband and I have purchased our last 6 pairs of glasses from here.

Ly
Review №38

Very friendly staff that works to get you a good deal and guarantee your satisfaction!

an
Review №39

Amazing staff with quick service! They broke down all the prices I needed and even gave me good advice on frames!

Vy
Review №40

I loved the staff. Very personable and the girls up front rock!!!!

Mi
Review №41

Everyone is always so helpful and a positive environment!!

Wa
Review №42

They were all very friendly, helpful and knowledgeable.

Da
Review №43

A little overly busy at times.But the service and caring is outstanding

Hu
Review №44

The staff there is amazing very helpful an kind

Sh
Review №45

Tammi was extremely helpful She is the main reason why I am giving 10 out of 10 I had a very bad experience right before this and when I went there she made sure everything went very smoothly and that I love my new glasses I will definitely go back to see Tammi.

Le
Review №46

Really nice and helpful staff and our optometrist was wonderful.

Jo
Review №47

Very pleased with my first visit, eye exam and new glasses. Friendly staff.

Da
Review №48

The ladies at the Okemos store are always nice and helpful.

Mi
Review №49

Wonderful experience..very thorough, very accommodating and helpful staff!

As
Review №50

The staff is very kind and knowledgable.

To
Review №51

Good value, knowledgeable and helpful staff.

WI
Review №52

Great choices, friendly people fast service

Ka
Review №53

Very friendly! Love my glasses!

Co
Review №54

Get place to go. Very helpful too.

Mi
Review №55

Very friendly, no pressure staff.

Ja
Review №56

Flawless, no issues, great fit, no hassles.

Da
Review №57

Great place great people

Co
Review №58

My experience was awesome

Dw
Review №59

Office staff is awesome

Ad
Review №60

Great service

La
Review №61

Fast and friendly

ab
Review №62

Wonderful experience

Ch
Review №63

Great experience

Information
6 Photos
63 Comments
4.8 Rating
  • Address:4930 Marsh Rd, Okemos, MI 48864, United States
  • Site:https://svsvision.com/
  • Phone:+1 517-709-8010
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
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