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Toys"R"Us
1705 Newman Rd, Okemos, MI 48864, United States
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Toys
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Ca
Review №1

This place has the newest toys that normally cost more then other retailers, but it is worth the visit.

Co
Review №2

Great place for kids to enjoy and adults. Very helpful staff.

Ti
Review №3

Less staff than preferable, but the store was very clean, and organized. It would be easier to find things if the aisles labelling was more separated and noticeable. There is a lot of variety and unique items in there. The staff was extremely pleasant! I look forward to returning.

Mo
Review №4

Fabulous visit. Kind and helpful staff. My son cashed in on free goodies for his birthday. And they had everything that he wanted on his wish list. Thank you Toys R Us, keep up the GREAT job! ☺

ed
Review №5

Every kids dream place to visit, even the adult kids. Staff is very helpful. The store is easy to navigate departments and the store is really clean. Prices are reasonable, good ad prices.

Je
Review №6

Just an average toy story. Some areas have nice variety but others are lacking in not only variety but having the latest and greatest. Staff is friendly but sometimes hard to find someone for assistance. There is a counter at the front though offering help. Prices are typical but even with store card, the points I earn seem to fall into a hole. After checking many times, I never seem to get anything for racked up points. During the Christmas season they have had adequate staff, restock quickly and have additional items. Generally during the year, Store Buyers need to get up on the latest products in all areas.

Pa
Review №7

A great stock of toys. The staff have always been helpful. They host an occasional Lego event build for free, usually to promote a movie or game. Go early, they are fun, but crowded during events.

Sc
Review №8

Has a great selection of things. Thats about all i can say positive. Extremely overpriced even during their crazy sale the sign says up to 30% but the entire store is 10% which is completely unhelpful when buying items that are more expensive than any place else you go. Staff is uninterested and scarce, probably busy finding a new job. Sad to lose iconic childhood toy store but i honestly wish they would just close already.

De
Review №9

That didnt have the things I needed like model cars toys that have been around for 60yrs and that dont carry them. And ya call that a toy store. And remote control motorcycle none very dissatisfied.

Be
Review №10

Its was good,its really nice that you have staff that will walk you to the section you want to go to, instead of them pointing or just saying the isle number. Thumbs up on that. Your staff is always very friendly.

Mi
Review №11

Always well stocked. Staff is always helpful and friendly. They price match. Epic selection of Lego.

Re
Review №12

Good service. My daughter was with me and the sales clerk hid my purchase at the counter -- so kind!!

te
Review №13

Favorite place on earth. So blessed to still have a local store. My KID WANTS TO BE A KID ❣❣❣

Wi
Review №14

I was looking for Legos, but they were pretty much sold out. There were several drones at 50% off that were pretty cool.

Ja
Review №15

Went into the store because sign said 30% off everything. Got inside to find only certain things were 30%off, most was only 10, 5 or none at all. So sad Toys r us is going out of business. Iconic toy store being taken away.

Ra
Review №16

Sad to see toys r us go, despite everyone complaining & the deceptive discounts they lure you in with 10% off its still a deal on certain things!! Im sure better discounts will be starting around June, its supposed to be closing in July.

Au
Review №17

Going out of business very soon, so its nothing like it would have been in its glory days. They are presently (as of 5/2018) selling off equipment used in the store as well as their going out of business sale. The staff were very helpful and friendly when I visited. Too bad they are going out of business, but its a good place to shop until they close!

Kr
Review №18

Whenever I go here it always seems dirty to me. Also, everything is super overpriced. Youre better off buying things online or at different stores because youre almost certain to find a better price.

Am
Review №19

This store is a typical toy store. Nice selection on toys. Ok deals around Christmas. I finished my Christmas shopping for all the kids there. Staff is friendly, but pushes the credit card hard. Even when you say no they act like you didnt and jeep talking about it.

Li
Review №20

Called three times to find out if they had a bike in Stock before driving all the way there and no answer. Each call was over 3 minutes. Customer service at its finest.

al
Review №21

If I could give them zero stars I would. Since deciding to close they have lost all costumer service skills. They have misdelivered two of my items and when I go to buy them again they are no longer in stock. And they won’t honor their rewards anymore. I spent about $1500 on my baby registry and was told that their store closing would not effect my registry rewards. I have been calling for 3 weeks trying to find out when they will be releasing those and they kept telling me within the next week. Now that it is too late to enter anything in their system they decide to tell me that there is nothing they can do. I am extremely disappointed in how dishonest this company has become just to hurry up and make a quick buck before anyone can come collect the benefits they have been so generous with in the past.

Bj
Review №22

10% off only?! For that cheap plastic junk that sold at $60 you get a $6 rebate, which means that the ridiculously priced stuff, TrUs sells and that the industry makes the kids like, is still way too expensive. Hate to see an American store go, but I was expecting a bigger incentive from a close-out sale. Check out the second hand shops instead, their toys are pre-loved and you get only what survived the first use. Yay for sustainability! (As far as it gets with kiddos).

Re
Review №23

Workers were all over and made sure we could find what we needed and saw to others as well. Absolutely wonderful time!

Mi
Review №24

Glad theyre still open, but surprised... theyre still the most extensive toy store there is.

Do
Review №25

Is very organized and neat very impressed nothing was out of order nothing like the other stores everything was a mess

Al
Review №26

I dot want them to go out of BUISNESS neva eva while im alive

Jo
Review №27

Its ok toys store, little pricey than major stores like Target and Meijer. They do price matching. I not 100% satisfied most time because they dont have I wants. Rarely see Lego on clearances.

da
Review №28

Good if your looking for children not alot of teenage stuff like collectables and fnaf and stuff like that

Ca
Review №29

A post-humus review of ToysRUs. Because, YES, they are closed now. The memories from my childhood of going to this store plus the one in Grand Rapids made long trips to visit family worthwhile. I didnt always get something, but just walking through a store built for kids was awesome. You could see pretty much every option and accessory for each toy franchise out there. I remember seeing replacement lego parts for old themes and being impressed that it even existed, let alone available right there. So now its gone. Yeah, the VC firm that bought them are the ones to blame for their closing because they charged the stores for the buyout money they spent to buy them out. They made a ton of money through the process and killed a store for kids. So what do we look forward to? Maybe the IP of Geoffrey and the stores gets sold and they reopen. Maybe.

Ju
Review №30

So sad this store is closing. My daughter love going here

ma
Review №31

Relatively clean and well stocked. Found a great deal on a bike here.

Ka
Review №32

Clean Store!Friendly & Helpful Staff!Great Selection!

Je
Review №33

Good selection of toys. The cashiers are friendly!

Ol
Review №34

Bought a plush toy from here recently in November of 2016 and got bed bugs. DO NOT GO HERE THEY HAVE BED BUGS!!

Je
Review №35

Over priced, but a good selection of the heavily advertised merchandise. Very lacking in quality well made educational brands.

Ga
Review №36

They had glitzy globes for my neices birthdayy.

Ka
Review №37

Best amiibo selection around. Dropped their normal price to 12.99 and lots of 9.99 amiibo, too!

No
Review №38

Why oh WHY is this only a toys r us (and a pretty crappy one at that) instead of a TRU/BRU combination? Yes, they carry 2 kinds of formula, 3 types of diapers and 5 strollers, but I get a better selection from meijer and target than I do here and really, who needs to go to toy shopping more than twice a year? Attention Toys R Us corporate: We need a Babies R Us on this side of town!! This Toys R Us is dirty and depressing with poor product selection. Please make the smart business decision and convert this to a TRU/BRU combination.

DJ
Review №39

Still over priced. Sad when their going out of business sales are still more expensive than Walmart and Target.

Ke
Review №40

Love Toys R Us! Bestest toy store ever!

Wi
Review №41

Farewell, old friend. You will be missed.

Ed
Review №42

Best place in town to buy toys for children.

Ja
Review №43

As of 9/23/18 up to 30% off but everything almost is currently 5 to 10 % off id say. Time to grow up i guess because there is no where else i know of where a kid can be a kid.. very sad

Da
Review №44

What can I say, great toys.

Ga
Review №45

Grandchildren where excited to go, however, where disappointed at the prices being higher and the gift certificates couldnt be use on PlayStation cards. not gets certificates again.

Mr
Review №46

Very helpful employees and clean organized store

Na
Review №47

Its going out of business... Might not be worth the trip.

St
Review №48

Less than Amazon! Saved $40 on my Christmas List and got exactly what I wanted.

Bi
Review №49

Sad but its closed for good

da
Review №50

Bittersweet good bye Jeffery.

Ni
Review №51

Theyve updated and you can find most all toys your inner child wants to play with. :)

GC
Review №52

Great place but its closing

Ad
Review №53

Clean store, has everything you need. Its a shame they are closing end of June.

He
Review №54

Very exspesive unless tgeres a deal

Je
Review №55

Great service at the return desk.

Na
Review №56

Great selection of kids bikes.

ah
Review №57

Empty. Too sad. End of an era in toy sales.

Th
Review №58

Great selection of toys and gifts.

Ca
Review №59

Company closing. Employees were rude and not the least bit helpful.

Ja
Review №60

Little small and iver priced. The people are real friendly though

Ro
Review №61

LOVE MY TRU.

Jo
Review №62

Store is clean and ver nice staff

Ka
Review №63

Had exacually what my son was looking for. Prices are a little high I Think

em
Review №64

Really good toys and good present ideas!!!

Am
Review №65

Sad its going out of business but the people are amazing and you always find what you need

Ri
Review №66

Good assistance, wheel chair access

Am
Review №67

A bit pricey at times. Watch same items at other stores.

Br
Review №68

Large clean store.

Ya
Review №69

In and out quickly.

Ro
Review №70

Too many secret shoppers following you around and its Very rude and uncomfortable.

G
Review №71

Sad to see these stores go.

Ky
Review №72

To bad they are going out of business :[

Ka
Review №73

Going out of business....sales are not very good (about 40% on 6/8/18) but selection is terrible.

To
Review №74

A few sale but not much left.

la
Review №75

Slightly overpriced but a good place for toys

Ji
Review №76

Things are generally more expensive than other stores

19
Review №77

Their prices are about 30% higher than the store across the street. Going out of business but even their discounted prices are too high. No one is buying this stuff. Maybe theyll figure it out before they close up shop.

Ma
Review №78

Friendly, courteous customer service

Ja
Review №79

There rude and dont honor the ads

Ta
Review №80

Very friendly and welcoming

th
Review №81

Fast friendly service

Li
Review №82

So sad they are going out of business

Da
Review №83

Wide variety of toys for all ages.

Lu
Review №84

Clean store, attentive employees

Mw
Review №85

Kids love this place

Ta
Review №86

They are very organized

Jo
Review №87

Keep it open, we all need a toy store to go to!!!!

Am
Review №88

Out of business now :(

K
Review №89

Sad to see it go.

Na
Review №90

Going out of business sale sucks.

Ph
Review №91

Everyone is so helpful

Jo
Review №92

Was nice to reminisce

Ti
Review №93

Sad to see you go

Th
Review №94

Nice collection of toys

Mi
Review №95

They went out of business!

br
Review №96

So sad to see you go

Sa
Review №97

Clean, bright, organized.

To
Review №98

Sucks that its all online now

Ro
Review №99

Wide selection, a little pricey.

su
Review №100

Best toy store

Information
100 Photos
100 Comments
4 Rating
  • Address:1705 Newman Rd, Okemos, MI 48864, United States
  • Site:https://stores.toysrus.com/mi/okemos/toy-store-okemos-mi-9287.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 517-347-6959
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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