This pharmacy is unreliable. No one answers the phone. They dont come back to the phone after 30-40 minutes waiting. If you need a refill, you better do it a week in advance or you will be out of your meds. Wait times for pickup is very high. If you need to pickup on your 1 hour lunch break, dont do it, as you will likely be late. They have e no organization. Im moving pharmacies.

They desperately need to hire more pharmacy staff, it shouldnt take an hour to pick up a medicine. I feel for them as its obvious theyre understaffed and each doing the work of 3 people, its not their fault its so slow and its absolutely corporates fault for not hiring more people or not allowing more due to having to pay them lol. Whatever it is, its ridiculous and people waiting an hour inside and out is unacceptable

This pharmacy has to be the worst ever. Shows them currently open online but they told me they changed their hours. Nice of them to post it. Never not a problem filling prescriptions here. Done!!!

It isnt really possible for me to describe how deeply upsetting and stressful it is to have to depend on this Pharmacy for absolutely anything while maintaining my dignity, but I will try.Unreal. 30-40 min wait times on your feet or in a car. one cashier for the entire pharmacy including the two drive bay lanes. Its been this way for a year. Its not going to change. Do what I did and transfer out. You wont be able to have another pharmacy call them to get your profile though, because this Rite Aid pharmacy does not answer the phone, even the provider line. It has to be done entirely by fax. I had to call the front desk, have the nice worker write a note, and take it back to the pharmacy to reach them without a 30 minute drive in traffic, which I still had to do because the note didnt even work. I could not be unhappier. This is the first time ive ever even joked that I would give 0 stars, but sadly. I wish that I could. Someone, please drive your car into this building and shut it down.I am absolutely delighted to report that today was the last day I will ever be forced to go inside this terrible place.

Worlds worst customer service and slowest pharmacy times in town. Had a script called in showed up at 4pm to see when it would be done and I spoke to a pharmacy tech who assured me it would be done by 5pm started waiting in the line at 4:45pm that was wrapped damn near outside the front door finally made it to the counter for pickup at 5:32 and was told it’s still not ready and to have a seat and they will call my name when they know more information. Tried to call the store several times throughout the day and get a busy signal on the phone no matter if I call the store or the pharmacy.

They refuse to answer phones and blows off nurses and drs. Dont try to get anything important from here

The line for the drive thru is almost always long, but you can ALWAYS reach someone on the phone. My last pharmacy wouldnt answer their phone for hours and would never return my voicemail. Very very happy I switched to a reliable pharmacy :)

I am a caregiver for someone who gets their prescriptions from this location. For several months this location has been impossible to get ahold of. They constantly lose prescriptions that are dropped off in person. Their claim is that they are too busy and have new staff. You would think if they are too busy that they would be stopping taking new customers.

I have not had a good experience with this Rite Aid. When I tried to call for two days regarding my prescription, no one answered the phone. I went in to pick up two meds, and finally inquire about a third. Three cars in the drive thru were served before I was when inside the store. This is normal at this store. When someone did help me, she said they dont answer phones anymore because they dont have time. So, if you have a billing question, or your order is delayed, youll be ignored. Its also taking them up to three days to fill new prescriptions sent electronically by my doctor. I had been experiencing pain and infection, and I didnt get my prescription the same day it was sent.UPDATE: I have not been able to contact this or ANY Rite Aid by phone since this review was written! If you are so busy that you cannot provide a decent standard of care to patients, you should quit business! Im looking for a new pharmacy...

Had 3 Rx’s sent over this morning and was told there was an hour wait. So I came back after an hour and they asked for my insurance info and then told me it’s another 40 min wait because my insurance info wasn’t filled out before (?). I returned later and was only given 2 of my Rx’s and I didn’t realize until I drove away. I called and was told the 3rd one is just over the counter and not an Rx, but I need to go to the pharmacy to obtain it. Why wouldn’t they tell me that while I was there? It was in the computer that I needed it..

What has happened to this place. Prescriptions taking 5 days to fill. Phone messages saying prescriptions are ready but they are not.

Does the phone even ring on the inside? Or is it just that understaffed that nobody can answer???

If you can go elsewhere, do.

Worst Pharmacy in the United States!

Well stocked pharmacy. Drive-thru window. Lots of variety of cosmetics, health & vitamin products. Nice staff.

Great customer service in pharmacy. This has been our pharmacy for years. They are always quick, our prescriptions are usually ready within 10-15 minutes.

What a great pharmacy/store.Great servive, wonderful selections.tom

Newly added Rite Aid across the way from Safeway gas station. Looks very clean and organized inside

Fast pharmacy drive thru. Love the convenience.

Cashiers are super friendly and its been newly remodeled!!

Attentive staff, clean environment,and easy to find what you want

Will call you to say your prescription is readyThen have you wait for them to fill it because it isnt ready

Theyre pretty nice, quick and easy.

They chronically slow..... Make sure you have about a half an hour to wait.

Every 3 months it seems they forget to fill prescriptions on autofill.

Worst customer service. Inadequate Staffing. It took them 10 minutes to get me checked out because they couldnt get the register to work.

OK other then long wait for perscritions

Whent right to,what I was looking for

Amazing service

Standard rite aid