Literally went to 4 other places no one had time or there was a long wait to fix a brake light. I rode past this place a million times never noticed it was full service I tried my luck 1st thing this morning & Steve right away jumped on it & it was placed in 5 minutes‼️ Steve you made my whole entire day❣️Thank you so much❣️
The manager Steve was great. My car had a dead battery and I called up 6 different places told them all I needed was a battery replacement and none of them were willing to get me in the same day. They were all telling me they are fully booked for the next 2 weeks when it’s something that only takes 15 mins to do. Steve got me in and out of there within 20 mins and explained everything well. I will definitely be going back in the future and I recommend this location for everyone else.
Ive used this location for about a year and a half and have spent well over $2,000 for repairs and maintenance. I would not recommend this location, I cannot speak for other Brakes Plus locations. If you want to know why, then see below.Most recently, I went here to get wiper sprays serviced. They informed me that they would not have the part until the following week and asked me to pay a deposit on a $65 pair of wiper nozzles in case I never showed up for the repairs. A great way to lose a customer that has regularly come in.I took my business across the street to Tires Plus and they had the part on hand and got me taken care of on the same day for less than what Brakes Plus quoted me.
I have a trip upcoming and needed to get some suspension and steering work done to my truck. Steve Hamlin and the crew at Brakes Plus on 90th St. did a fantastic job of replacing all four ball joints, both front hub bearings, a tie rod end, a tire rotation and an alignment. All of this was completed (for a very fair price) in about 7hours and saved me a ton of back breaking work. 5 out of 5 stars. I will be back for service when the need arises. Thanks Guys!
The manager and team members are super nice and helpful. Very professional! I would highly recommend this location! Steve Arnett was very friendly and explained everything about the service I received! I’m super satisfied
All I can say about this place is WOW!!! Steve and Blaine are both awesome to work with. I take my car in here for brake jobs, and have recently started brining it in for other services, too. I love how honest they are - they have told me I dont need services that I brought my car in for. They are efficient, the price is right, and they have now got a customer for life!
I want to thank Ryan and Steve for all the help on repairing my car and making it an extra special birthday for me!! You guys are great.
Did some research after I had them do my calipers rotors, brake pads and brake hoses. Found that they charged 4 times what everything costs. Im ok with labor prices but 325 is steep when they rob you on parts. I have posted pictures to show how much a set of everything they replaced and how much they charged. Also is attached for back brakes if I would have let them rob me of more money. This place is a joke and dont care for loyal customers. Mechanics are crooks and too find a good one is very rare. Will make sure people know not to come to a place that is supposed to be a professional business.
Fast amazing serviceWell done!
I was in dire need of new brakes and rotors. I didn’t know if they had time but I stopped in anyway. They were able to get my vehicle in within 10 minutes and perform an inspection and informed me that I definitely needed new brakes and rotors. Steve (general manager) told me that if he didn’t have any techs available but an open bay, he would do it himself. Great service and great management.
These guys are top notch. I wouldn’t trust my vehicles with anyone but Steve and his crew. I have used a few other shops over the years and wouldn’t go back. After working with Steve, I wouldn’t take my vehicles to anyone else. Service is too notch, and quality of work is second to none!
Knowledgeable staff, good service at a fair price.
I was seen right away. Manager and employees were respectful and prices were fair. I would recommend.
Awesome and fast service. Will definitely be back.
I got a hose replaced for my power steering. Great customer support and service! Definitely recommend to others
I was told by another location that my brakes were bad and that I needed them replaced. They quoted me almost $800 to do the front and back brakes. I went to get a second opinion and so happy that I did. Brakes Plus performed an inspection to make sure that they gave me an honest and accurate quote of what I needed. After performing that inspection they found that my brakes were not near as bad as what I was told and that I have lots of life left in them. Thank you for being honest! You saved me a fortune on unnecessary repairs.
Great service had no openings, but called me back with an available opening from a cancellation
I called and they got me in the following morning for an oil change. They are always very prompt! Friendly service, too.
I recieved exceptional service from this location. They went the extra mile to make sure my car was fixed, and worked as hard as possible to not break my bank. I really appreciate this location for all they did for me. Great Service, Great Techs, and Great Price. I highly recommend.
Over priced for basic labor. Youre better off picking up a book and teach yourself for how much they charge. No way
They have a FREE A/C Check I was there today and my estimated price to fix the A/C was $500. The problem was just my switch on dashboard is gone bad and nothing else wrong with A/C. That is the only information they can give you unless you fix it at their location or pay half an hour labour. Other than that they do not even let you look at the detail sheet. I did not even get a chance to look at the part so I could may be bring it to them so they can fix. In that way I can save some money. I know little bit of marketing. Main intention is the profit but good customer service would increase the profit. This comment goes to public so if you go out there for your A/C Check just keep that in your mind it is just FREE A/C CHECK. You wont be able to get anything else name of the parts or any other explanations. This is not a complain people need to know what they could expect from them as FREE A/C Check.
Great experience! Friendly, helpful, straightforward. Been to Brakes Plus before but this was my first time at this location. Will definitely come back for future car needs!
Absolutely AMAZING customer service and auto repair. Lou say down with me, explained every detail and gave the best advice. It felt like I was speaking to a family member instead of a “typical” mechanic who is trying to oversell . His genuine concern and care for my Van was second to none. I have found a new auto repair shop. I thought of brakeplus just as a brake repair shop but they are so much more. If I could give Lou and this store TEN stars, I would.
Service was amazing!! Steve was super knowledgeable and made everything very easy to understand! Quick service! Very detailed and accurate as to how long the repair would take. Blaine was a top notch service advisor. You couldn’t ask for a better two employees. Brakes plus is very lucky. I will recommend to anyone and everyone!!Update: My truck was making a grinding coming from the front passenger side after having my work done. Called and talked to Steve and he said bring it in so they could look at it. The part ended up being defective, no fault of theirs obviously. He explained that they do a ton of parts and sometimes things are just defective. He was so helpful and just really took the time to care about my vehicle. It’s so refreshing to see someone take such pride in their work and to be so willing go to the extra mile to take care of their customers. I would never take my truck to another mechanic. These guys are top notch at what they do! The boss needs to throw these guys a pizza party or something to let them know they’re appreciated. Thanks again for all your hard work fellas!!
Great experience. Got vehicle in and diagnosed quickly. Lou told me about several additional minor problems with the vehicle. Very professional and not a pushy sales pitch. The work was done when they said, and they didn’t charge me for things that didn’t need to be done. Will definitely go back.
Got me in quickly, alignment was fast, and inexpensive. Ive used this specific location several times and they are the best for tires and alignments. What can I say!?
Went in for Assistance with license plate screw repair shortly before close and they They got me right in and made the repairs quickly. Sweet Lou took EXCELLENT care of us, prices were very fair and reasonable. I was so impressed this was my first experience there and I will definitely be back !
The guys here were so amazing. I felt so blessed with their help. They learned we had just lost our little boy yesterday, and they were so understanding. Our car runs great and they really showed empathy for us...Steve and Lou were great! I’m so grateful for them!
Went in for brake work and an alignment after getting my tires changed. Found out that my mechanical issues were a lot more serious. Steve was very straightforward, knowledgeable and professional. We were able to get everything worked out and the guys there had me fixed and ready to go the same day. I would highly recommend this shop to anyone having mechanical issues with anything that they cover. Great work guys. Thank you.
Went in for a winter check up. The staff was so professional. They were great following safety guide lines. They inspected my whole car. The brakes, the suspension, under the hood, exhaust,and well my entire vehicle. They informed me of the maintenance issues I had. They didnt try to push anything on me. Just the best car repair experience I have ever had. Huge thanks to Blaine for being absolutely informative. Also that Sweet Lou guy is over the top when it come to customer service. I over heard him helping another customer. His willingness to go above and beyond to help his customers is unheard of these days. Easy to see why his staff is trained so well. 20/10 way to go Brakes Plus!!!!
Steven (Stephen?), the guy I spoke with when I made my appointment, dropped off my car, and picked it up was very nice, honest, and understanding. I had a service recommendation from when I was there previously and he looked it over and was actually able to make things significantly cheaper. Whoever wrote up that service sheet put something on there that didnt need to be done. I really appreciated that, especially as a female and not super savvy with cars. We need more honest people in the world!
Brought my vehicle in for a clunking noise on the right front and dealt with Ryan. He was able to get me worked in quickly and figured out the problem right away and before you know it I was out the door at a fair price. Would go back again and recommend friends and family.
Great customer service and took the time to explain everything that was needed and helped with cheaper parts and installation! Second time here! I will definitely come back!
These guys are amazing! Sweet Lou is extremely professional. They don’t try and get you to spend unnecessary money, they tell you what the issue is and what the best plan of action to fix it is. They are always professional and nice to each person that walks through the door. Our family drives out of the way to go to the 90th and Blondo store due to the amazing service they provide. By far the best auto shop in Omaha!
Sweet Lou helped us at this store. Their prices were fair, quality of service was great and he was very friendly to work with. I’m definitely coming back to this store for all my repairs.
I took my vehicle in to get an oil change and was impressed, so, I scheduled my other vehicle for the following day. The team is professional, kind, considerate, and took very good care of me. Zach, at he front desk, was friendly and helpful. I had to have shocks and struts replaced, it was time, Lou gave me a run down of all the costs in detail, and one of the team members, Blaine, gave me a ride home and picked me back up once the vehicle was finished! (They have a car with logos so it’s on the up and up.) So thankful for that service! I believe I have found my new service center!Thanks guys!! See ya next time!!
Saturday my vehicle would not start. I was at work and needed to go to my granddaughters basketball game 2 hours away. I called 3 other businesss and explained my situation and got the same response that they do not delivery unless youre a corporation and they would not install the battery because it was too cold for his employees. I explained just drop it off and I will put it in. Still was a no. Called Brakes Plus and explained my situation again and mentioned all they had to do was drop it off not install. They put me on a short hold to see what they could do. They ended up delivering and installing the battery. Which I did not expect them to do. After the install I found out I was chatting with the GM of the place, LOUIS, and he delivered and installed the battery for me, which i was not expecting. Lou went over and above my expectations and I greatly appreciated it and made it to my Granddaughters basketball game. Thank you
I had to get a wheel bearing and a rotor replaced and they got me in and out in one day ! On short notice at that!!! Great customer service and honesty!
Great customer care: prompt service, clear communication, exceeded expectations, and didn’t overcharge me. Highly recommend!
Employees were great.Got me in and out in good time.Very satisfied with serviceDefinitely will be going back.
Excellent experience. They were able to diagnose an issue Ive been having for some time with wobbling noises. They showed me directly what was happening and was very thorough as well.Im very pleased with the service and will be a repeat customer as well.
Keith devney was awesome to deal with, great customer service and very polite. A great value for the money! Would highly recommend them to friend and family.
Brian was very helpful in explaining what was being done to my truck and why. He even told me I woke up this morning thinking about your truck . He cares. Thank you for that.
I came in with a bad oil pan gasket. Lou was able to get me in and out in one day. He also changed out a motor mount that wasn’t part of the deal and got me up and running in one day. Very satisfied with the service and satisfied with the store overall I’ve really taken care of me
These guys are awesome! They won’t try to get you to spend unnecessary money and they are super professional! I have no concept of how my car works but they were nice and took time to explain things. I really appreciate that has a female! Thank you for fixing my ac! I would definitely take your car here for second opinions!
Found this place to be a very good auto repair place on short notice was able to get me in. Also, able to get my car done in a short amount of time. Will highly recommend.
Steve was super friendly & professional. I will come back for my auto needs. Thank you!!!
Usually when u go n2 places like this, they try to get u 2 spend more than ur willing. Sweet Lou was just that, sweet. He didnt try 2 push more on me. They did a cool job on my t&c.
Great job guys THANKS for the free checkup
I really appreciate the customer service these folks provide. They are really kind and care about their customers, and provide outstanding service. They made sure I understood what was going on and how they reached their conclusion. They even offered recommendations and delivered great quality. They are definitely number one in my book, and the first ones Ill recommend to anyone who needs awesome car service. Thank you so much guys!!!
Ryan and Cory were great and very professional got me back on the rode with cold Ac and helped with repair of an exhuast leak.
Very knowledgeable and friendly
Shoutout to Lou and his team for there best effort, quality and time.Great customer service and I will definitely come back again.
They were very helpful and willing to work with me. They were very friendly and explained everything to me before doing anything. They were very fare with the price they charge me they gave me some discount to help with the cost. Im very thankful for there help.
Had a bad alternator and they got me up and running in no time. Very knowledgeable people and I would highly recommend them.
I have been getting my vehicle serviced from brakes plus since 2016. Lou is amazing. I had an appointment on a Saturday at 8 am to get my vehicle serviced being a Nurse and with everything going on, it is hard to find the time to take off of work. There was an unexpected issue no fault of anyone, and my car did not get serviced, I did not get informed until late so of course I was upset. Lou personally called me twice, apologized, gave me several options to choose from, even offered to drop me off and pick me up from work on Monday, made me feel more at ease. He took the time out to personally work on my vehicle himself, and made sure everything was in good working condition. Very honest. I just want to thank Lou again, you are amazing. Great customer service. THANKS AGAIN LOU!!!!!!! One happy nurse. Danielle
Great service and fast work.
Went in for a battery change - Lou was very helpful! Outstanding customer service!
First time going in and got great customer service right away. Workers were professional and willing to help! I will come back here!!
Lou was knowledgeable and personable and Cory, my technician, did a wonderful job as well
I visited there with my car good service, Ill visit before somewhat please.
Were able to get me fixed up cheap and quickly
Expensive but the job is done right
Thanks for the great work on my vehicle brakes work good..
I had some hub bearing work done at a different breaks plus a couple months ago. I heard the same problems i had before it was fixed, so i went to the one on 90th.They got me in on the same day. After they checked out my car, It happened to be the same bearing. Since it hasnt been that long the parts and labor was still under warranty, they fixed car for free, hassle-free.If u want great work done, by honest people breaks plus on 90th is the place.
The guys took care of me in a timely manner they showed me around my vehicle the problems I didnt know had. I also came back because I noticed another little problem made because I put alot of wear and tear on it traveling. They got me in replacing a part that might have been compromised and tighten everything needed. Good spend for a substantial amount of money.
Timely service and quality customer service.
Great oil change experience. Tech was knowledgeable, courteous and prompt. The fact that they didnt attempt to over sell the oil change into a major automotive overhaul was particularly refreshing. Jim M. Omaha
The guys were very friendly, helpful and explained some of the things that needed to be replaced very well. I needed my brake pads to be replaced VERY badly, and they got it done under a very reasonable time. After driving away, I noticed my braking was so much better, and it feels good to know that my brakes are good to go.
Sweet Lou was amazing nice friendly explained to me what it was I was needing and fixed the problem right away will be back for all my other service needs
They were awesome! They did my oil change really fast and helped me out by fixing my AC for free. Super friendly staff! Will be coming again.
Weve used brakes plus for numerous vehicles over the years and the service and care has always been top notch.Great staff, work and prices.
I have used Brakes Plus for all my car issues and mainteance...those guys are the best. Friendly and honest. As long as the current team remains at that location I will be using Brakes Plus from now on.
Lou and staff was Awesome sauce thank you for your service. Will visit again if needed.
Steve was very professional and helpful,I appreciate his help in getting me back on the road.He helped me get over the stress of not knowing what was wrong with my car.
I can say they stand by their words and do excellent work u know u get the best service all the time
I would like to say Thanks to Mr. Lou and his team for there effort, quality and time...hum
Zach and Lou were the techs who helped me out today, and also the previous time that I needed service on my brakes. The folks were are both knowledgeable, professional and kind. Highly recommended. -Josh
Overpriced and waited forever to be helped
These guys saved day! We were on our way outta town when our battery died & Sweet Lou fixed us up & made sure we were safe for our trip in no time! So honest & helpful!
I had an absolutely amazing experience with EVERY employee from Brakes plus on 90th street!!!! They worked with us better than Ive ever experienced at any auto mechanic. Extremely impressed, and I hope theyre ready for our other vehicles! They are now the ONLY place I will trust to not only provide quality service, but the best customer service Ive experienced with car repairs. Thanks guys! Special shot out to Lou. Amazing!!! Id name you all that worked with me being as great as you all were if I could!
Very happy with the services (Alignment, oil change, and filter changed)I get from here. Very professional staffs. Zack always helps me very much and notifies me with issues that I am not even aware of and I appreciate it very much.P.S I love how clean and neat the bathroom is.Thank You Zack.
Awesome place !! Fix my muffler with no problems and it was quick. Good people and they do quality work. I highly recommend these mechanics.. you won’t be disappointed!!
Had a great experience here! Very friendly and professional staff! They took me into the service bay and showed me everything they suggested I have fixed and why, Ive worked on cars enough to know they were being completely honest with me. And they gave me a ride home so I didnt have to wait. Ask for Zach! You guys have earned a customer for life, thank you!
This location is absolutely amazing! The manager lou has outstanding customer service! All the employees are great and work well with you to get you taken care of.
Satisfied with my service...
Lou and his crew were honest with what my car needed. They were great on the timing and the price they gave was well within reason. Definitely be back again in the future!
Zach was amazing! Worked hard to get our car done the day we called! Back on the Road and Loving It !
Ive gone to the Brakes Plus on 90th with two different vehicles for two different problems and every time they have resolved my problems in a timely, effecient and upfront manner. They told me about every expense before it was done, and have been very simple to work with! Steve and the crew are top notch!
These guys are great, also ready and willing to help in a pinch.
I brought my vehicle in to have the rear brakes and rotors changed. Additionally, I asked the mechanic to check the air in the tires. After taking my vehicle home, I noticed that my passenger side rear tire was completely deflated. I towed my vehicle to Firestone and had it fixed the next day. Firestone informed me that the cause of the leak was a broken valve.When I returned to brakes plus to find out why I wasnt informed of the damaged/broken valve. The manager reviewed the documentation and found that the valve was documented in the paperwork and apologized for the fact that I was not informed of the condition when at the check-out counter. The manager offered a free oil change service as an apology and informed me that he would use this case to train his staff. I chose Brakes Plus because I believed that they would give me excellent service and they followed through on that promise. I would recommend this location to anyone looking to get trustworthy service!
I have been at the store twice in the last 10 days. First time for a rear brake job, today for a EVAP control valve repair. The service with Steve, Zach, and Lou was outstanding. All three were very courteous and helpful. The repairs were great, and the pricing was outstanding. Anytime I need any repairs, this is where Im going. I will highly recommend Brakes Plus to my friends. Great experience!
Blaine and the crew always take good care of my cars. They always explain what needs to be done now and what can wait. They are the reason I keep coming back
Great experience as always. FRIENDLY AND PROFESSIONAL above all else. Wish we could find that more often.!!!
They were very nice. Service was great. They let me know how things were going all along the way. Checked in with estiment before any work was done. If I need to, they will have my business again.
Solid crew and team. Manager and staff are courteous and easy to work with. Prices seem competitive and reasonable and they are trustworthy. Worked with me to get scheduled and have even given me rides when needed. Certainly recommend, I have used them for all of my car work. :)
Manager was very professional and helpful
Walked in looking for some help, and Steve A showed me exactly what I needed. Definitely recommend this place.
They were able to get my vehicle done in a timely manner, offered me a great value on the services I needed, accepted coupons, were super friendly, and communicated well throughout the day about the inspection, price options, and status of the work. Id highly recommend this location.
Luck Lou and his team are the best! I had a major issue with a different store that I was VERY UNPLEASED with the service well as the customer service. Once Lou found out he called and told me to bring my truck to their location. My truck now runs like new. The staff was very polite, they kept me informed, the shop was nice and clean. Overall a great turnaround experience. Thanks Guys!!