Returning to MCA for the first time in years (now an old and infrequent biker, but son is biking on a daily basis) - fantastic to see the shop still providing a great service, no-nonsense advice, friendly welcome. Exactly the sort of service you just cannot get from a website: like a chat and trying items for size. Decent kit at a decent price. In many, many years of motorcycling, Motor Cycle Accessories is still the best shop for motor cycle accessories Ive ever been in!
Friendly staff who really know their stuff. Family owned and run, offering a smile, and often cake with your time there. Always doing their hit for charity too!Central location, park your bike outside
Really highly recommended service. MCA were at a track day at Mallory and could not have been more helpful after I binned my bike in the first session. The guys rallied around, sorted my tyres, gave me some engine sealant and ultimately enabled me to get back out on track. They are really good guys and go way above and beyond!
I just visited them today. I must admit they have the best customer care. Very professional and friendly team they have got. I had a kid with me and the lady at the counter was very nice to her. U just earned a loyal customer.😇
Susie and the team are very welcoming, great atmosphere and well run independent m/c shop. Would highly recommend to all motorcycle enthusiasts
Excellent Service. A real accessory shop run by bikers for bikers. Called in for a new pair of boots and as I have wider than average feet, not easy getting finding a pair that fits. The staff are very helpful and knowledgeable. Nothing was too much trouble. Thanks so much. Mike
Fantastic friendly service. Not just wanting to sell you the most expensive things they take you through all options and give honest advice. Will use no one else from now on. Plus free brews👍
Small shop stacked to the rafters with very knowledgeable friendly staff. If they havent got it, they can get it.
Good service, good discussion, good products, reasonable prices. Always a good place to stop by.
Extremely helpful, very knowledgeable about products. Will definitely use again. Lovely kind people shown genuine interest.
Couldnt be more helpful, sorted me right out at mallory!
What can i say about MCA, its my go to place for all things motorbike accessories, i really wouldnt go anywhere else. The level of service from the entire team is second to none no matter if you were spending £5 or £5000 it never changes and they really will go out of there way to make your entire experience second to none, if your looking for clothing, boots, leathers, helmets anything, this is the number one place in the UKDean and Susie thank you so much for all your help over the years and i wish you both all the success in the world
Excellent service, quality product, prompt delivery.Happy to recommendThanks Mca
First time ive ordered online from MCA. BRILLIANT SERVICE. Saw a review of earplugs from Dean and James Ellison so placed order. Confirmation of being shipped within an hour. Next day deliver.... and the earplugs are actually great!! (Ive also tried loads and never been happy.... but these feel amazing!) Thanks guys.... keep up the good work! 🤩
Love this place even though I have only been once but I would go again
Lovely welcoming staff who are very helpful and willing to help. Nice coffee machine as well
The guys here are SOOO helpful and the prices are not that far off from cheapest Internet prices (sometimes no difference).We all need to support high St shops and independent businesses and especially excellent ones this this.
Brilliant place with everything you need, great helpful staff! Shout out to shires 😉
Very helpful people and after sales service brilliant.
Really friendly helpful service ! Thank you for your help with my leather jacket. 👌🏽
Considering its almost central location, its easy to visit, got some great gear, just bought a new jacket, more than I intended to spend however its well worth it, the guy who sold it to me knows his stuff, go there and expect the best, it costs but you wont regret it
Always a great service for my motorcycle road and race needs, great team of people, quality merchandise too for all budgets
Couldnt do enough to help you out, very friendly staff 👍👍👍
Staff exceptionally helpful. Excellent service.
Excellent!!!! Service with a nice cup of coffee for me and the missis xxx
If they dont have the parts,they will shop around for you,v.good service
Ordered some Naked Bike leather balm, delivered same day. Fantastic service. Have bought leathers, helmet etc. in past and always found MCA very helpful.
Rekindled memories of my youth, 40 years ago when we rode over from Peterborough regularly. Made very welcome today and given coffees as we browsed. New website coming soon..more room in the shop now and quality kit. Thanks for the warm welcome guys.
Always very helpful 👍
Great and friendly staff. Amazing customer service! Highly recommended this place!
Top guys cant fault em. been in a few times now, once to grab some engine oil and others for little motorcycle jobs lol. they even price matched my oil to another on the internet.. 5*
Went in for a new helmet. Staff were great. Took there time explaining all the features of each helmet and getting one that fitted spot on. Will be back when i need some new leathers.
Despite discovering the item I had ordered online was not in stock, the manager found an ideal solution and upgraded me to another item they had in stock. My gloves arrived in time for my kids to wrap for Christmas and I took them for a test ride in a blizzard this morning. Great stuff, thanks for your help!
👍
Just been in to MCA for some advice on a new textile jacket. Really top notch service from Ben - took all the time I needed explaining features, pros, cons etc. and then gave me some time to try on and think through. He was open to discuss a deal and I walked out with a new jacket and back protector that Im very pleased with. Well recommended.
Quality goods, great prices. Superb customer service. Would highly recommended MCA. Thank you Luke, Deano and Ben.
Fab service as always even if I overspend.lol.well satisfied.A must go good quality bike gear..
Fantastic place, great coffee too & best cleaning products
Helpful staff with great knowledge which is probably why this business is still around and one Ive been using for around the last 30 years if you have a problem Im sure these guys will sort it!
Excellent place to choose motorcycle gear. Still havent got the customer greeting/welcome sorted out yet. I have been in here turned round and walked out! However, give them a chance, dont think you are being shunned when nobody says anything to you.
I have to say that MCA Leicester has to be the best motorcycle accessory shop in Leicester since Dean suzie and the staff have been in charge, they are helpful enthusiastic and match prices from the internet. ran by bikers for bikers!! well done guys .
MCA is a little cave of quality biking gear and accessories. Im lucky enough to live near by, but their website is every bit as good as the store. All staff are definitely trained on their product range and helped advise the best solution for my requirements, above all else, theyre all into bikes as well.
Been using this place off and on since 1970s and always been happy with their service up to recently. I too had goods on order for 4 weeks that did not arrive. I got my money back and went elsewhere. I hope things improve and that this is just a small blip.
When I first walked into the store in Leicester I wasnt sure what to expect, looking through the window it looks like a quirky and up to date shop. After being in the shop it is very well laid out and looks top class for a motorbike store, it has a bit of soul and personality compared to other stores I have visited in the Loughborough and Leicester area.The Staff are very knowledgeable and know their stuff about anything motorbike related. They can size you up for gear pretty much just by looking at you. The quality of the items is five star as well, they stock good brands that you would expect from any motorbike retailer but the service is what makes it a lot better, the friendly nature of the staff when talking and dealing with me made me feel warm and welcome, not like i was just another customer or an order number walking through their door. Free drinks are always appreciated and go down well!Id definitely recommended them to anyone looking for a bunch of decent blokes who are friendly and look whats best for you, not whats best for their bottom line.
Much bigger than what it looks like from the outside. Very interesting shop layout and if youve got some money to spend, plenty of gear to look at. Lack of price tags put me off but Im budget shopping so take that as you will.
Very friendly place . Great advice, and free coffee
Great shop for with loads of knowledge about motorcycles & the industry on tap from Dean
Very knowledgeable and helpful, had to order helmet took 3 days, excellent.
One of the oldest and most established motorcycle accessory shops in the UK. I love going over to see the staff, they are passionate about delivering the best customer service experience
Customer Service and product support superb for my Kawasaki J125 excellent, and the owner went out his way to get me my brake pads. Was even offered a coffee while I waited for the owner to back. Thanks
Visited MCA on recommendation today with a view to buying a full set of Dainese leathers, boots, gloves., etc Great range of ladies gear in the shop so waited for some service for over half an hour before going to see if I could get someone to find my sizes. Another half an hour later still no one came to see me. Really disappointed. 2 hour round trip and came home with nothing. Saturday, start of the season, you really need to increase yours sales staff guys. Simple maths, you lost a load dosh from my lost sale today!! I was happy to wait a certain time, but not all day!!
This place is where you want to go for any bike parts or needsThe guys are so helpful its crazy, one of the lads came out into the street and helped me adjust a quad bike chain. Spent about an hour and didnt accept any money for it. He got his hands filthy to go that extra mile for a customer!Theres nothing more I can say besides .. Go visit them now !!!!!!!!!!!
Iv used this shop for decades. Very helpfully knowledgeable staff. Small shop but an Aladdin s cave.
Superb shop with first class professional service.. Alladdins cave of top notch bike gear.. Highly recommended...
Used car salesmen working in a motorcycle accessories store ;(Was convinced to buy a tight fitting helmet from there and once I agreed to buy one, the staff went to an off site store to get a new boxed one . Next thing i see is the same display one having tags removed and polished up . Not happy but he assured me it is perfect and still carries the full warranty..... Bluetooth didnt work, had to to send it back to wholesalers and it arrived back tot shop rolling about in a box . Bluetooth fixed and working 5 months before it stopped again . Could have gone back to the shop but didnt trust how the helmet would be transported so ..
Well three years have past since that last negative post and everything has changed.The shop is now run by a husband and wife team also involved in motorcycle sport .They and their staff couldnt have been more helpfulwhen I went in to the shop, Made me a coffee and helped me choosethe right gear .They are obviously working hard to make it work and because of theirenthusiasm I wouldnt hesitate to go backI would rather go here than buy from a huge faceless companyanytime
Good friendly staff, and very helpful.
After purchasing some dainese dry trousers at £200 they leaked like a sieve so I rang the store to tell them. They advised they had to be sent back to Dainese for testing... I can assure you they leaked.so off I trotted 18 miles to the store. I was firstly asked did I zip them in my jacket? No because I wear a touring jacket which comes past my bum. Thats why they leaked the young guy said really (does it state this on the garment) no. So off they went to dainese. whilst there I thought I may as well try some more on as I cant do without them, I tried some halvarssons on which at a price point of over 350 I was contimplating . until I was told You get what you pay for this comment took me back as when does a premium brand price point does kit become waterproof as obviously 200 doesnt!! Anyway 5 weeks later 4 phone calls on my behalf I was told Dainese couldnt repair and they had credited MCA.thats fine then Ill have my money back as I had to purchase others to replace them (bought Klim) oh well ill have to talk to manager about that after a bit of persuasion they agreed but you will have to come into store to do that so. had to take 2 hours off work drive 18 miles there and back to get my refund. Never have i felt so belittled as I obviously dont know anything about bike kit. I beg to differ. I will never use you again and every student I teach I will not recommend using you. You need to go on a customer service course!!
Very good, great staff and would recommend any one to go there.
Great people to deal with. Wanted a saddle bag for my Moto Guzi. Met Dan, Ben and Rob and within minutes a Kreiga US 30 was fitted to my bike, very helpful, thanks guys. Would highly recommend.
Great staff with friendly and understanding service
Good staff and decent product range. No proper parking.
Thanks to the extremely helpful staff - very happy!
One star no would give them half a star if that useless at very best nearly 4 months for a two piece and i still havent got nothing had to cancel as couldnt wait any longer.
Great shop with really helpful staff!
Good selection for a small outlet.
Very helpful and did a deal
Best bike shop around
Currently 4 weeks into an order which has not been fulfilled. Theyve tried to help where they can but the fact is Ive parted with £1300 up front on an indeterminate lead time. Its no way to treat a customer and over numerous communications Ive been strung along with deliveries that do not materialise.
Polite friendly, know there stuff.
Teally help full staff
The staff are more than helpful.
Very helpful and knowledgeable 😁
Top people very helpful
Plenty good stuff to be had
Spot on helpedme and sorted it all out thanks
Great staff and service
Excellent service and advice
Difficult to get to, quite expensive .
Very helpful
Not what it used to be unfortunately
Good for motorbike parts
Always helpful.