The staff here is so friendly, the manager is fantastic! I will only ever bring my rings to this Kay for inspections and cleanings!
Horrible customer service!!!!!! My daughter was misinformed on a 2000.00 ring that they let her walk out upset and not solve the problem. Kay at Crossgates was very helpful rectifying the situation
Friendly, kind, courteous, and knowledgeable employees!
They have closed the store