Tosha has really been so helpful to us. She has done everything to satisfy us as we had a 2019 ram 1500 and it gave us so much trouble. We are very satisfied so far with our new truck.

Friendly service! They work with my schedule and always try to accommodate me as best as possible. Mr. Allen is the best!

Quick easy service. Technician very knowledgeable and helpful explained everything on level I could understand. Every person I can into contact with very friendly.

My new Equinox catalytic converters were replaced a week October 14 after I went to the General Manager about concerns while driving. Prior to learning this major part needed replacement I mentioned that upon purchase my front driver signal light bulb went out to the service department of Pre owned Sterling Automotive. The gentleman stated that it’s hard to get to in which meant I would have to leave my new vehicle without a loaner vehicle. I didn’t leave my vehicle on Monday 5 October. Also, my new vehicle wasn’t topped off with under the hood service I found upon picking it up on October 14 because windshield washer fluid hadn’t been refilled as was also sold to me without any in the reservoir. As to this day I’m yet to figure out whether my new vehicle Bluetooth app will ever connect to my iPhone which hinders me from receiving calls from my disabled Mother on my drives.

Buying a new vehicle, particularly a 2021 GMC Yukon, is far from easy during these unprecedented times. I have had my eyes on this vehicle for months and faced much adversity with other dealerships: chip shortages, scarce stock, price gouging, just to name a few. I first reached out to Spencer Daigle at Sterling Buick GMC in February 2020 and I knew from the start that he was different than any other salesman that I had worked with in the past. I cannot say enough great things about Spencer, but I will say this, he was dedicated, consistent, honest, and most of all patient with me. Which is nearly impossible to find in a salesman in today’s market. I am appreciative for all of his help for the past eight months and will be a returning customer for the years to come!

AMAZING service!! Courteous, fast, and repaired our car with complete transparency from start to finish. Highly recommend!!

I was there for 7:30AM. to have an oil change. I was told that I would be out of there for about 8:45. Mine you that did not happen. So I gave them until 9:00 AM. Then they start coming get people telling them their vehicle was ready. This was people that came after me. So I got up and went asked where was my vehicle? They told me I would be ready in 10 minutes. 10 minutes turn to 45 minutes. So it took them two and a half hours to change my oil. No one seams to care but the little guy who brought my keys and the bill for me to pay. To me they were taking care of who they knew first. I even told them I had to go to work. I work in Lafayette. The guy who waited on me said I should be out by 8:45AM. He was nice but the others seems to care less how I felt. Mr. Gordon did apologize for the inconvenience.

My sales person (Dylan) did a fantastic job managing the sale from start to finish. Dylan was knowledgeable, informative and found the vehicle that I wanted despite current inventory hurdles. He worked with the sales manager (Zach) to close on a fair deal for both of us. Dylan also offered and handled ordering accessories after the sale. The finance guy (Rudy) found me a fantastic interest rate. Rudy was very deliberate in offering the warranty add-ons, but was not pushy, and that was appreciated.Ive purchased quite a few new vehicles in my time and this was one of the better experiences Ive had. We negotiated price, but the process did not drag on for hours like it sometimes can. When Dylan and I hit a wall in negotiations, Zach came out of his office and in less than 5 minutes we worked out a deal. At that point, Zach could read for himself that I was a serious buyer and that any effort to meet my price goal was not going to be in vain. There is added trust on both sides in face-to-face negotiations often overlooked. Although you understandably may not be able to do this with all buyers, some really appreciate this more personal communication with the final decisionmaker.I cannot conclude the story of my experience without mentioning Cory, whom I can only assume is the head PR man and sales dispatcher at the dealership. He greeted me when I first arrived on the lot with a friendly smile and a handshake. He asked if needed any help and went to the showroom to send a salesman my way. On the way out he congratulated me and even remembered my name when I returned the next day to tie up some loose ends on my purchase. Please, never allow his important role to go unappreciated and make him some business cards.

Jon was very helpful for my first vehicle purchase. He was very thorough in the process. I would highly recommend that you request him when looking for a vehicle at Sterling Buick GMC. He is a great guy that I grew up with since we were little. Give him your business and he will not let you down.

Purchased my vehicle from Wayne in Crowley needed service he got me in quickly and supplied me with a loaner. The work was done and vehicle delivered back to me same day. Quick and reliable.

Awesome customer service and great prices! I will never buy a car anywhere else.

Once again Ryan Leblanc and the staff did a great job getting my vehicle fixed and returned quickly. They also checked and performed a few factory updates while servicing the vehicle. Great job!!

I pretty much found what I was looking for in a short period of time. Jon Michael Guidry was able to help me hands down. He handled everything for me from start to finish. I was so satisfied that we purchased 2 vehicles from him.

At Sterling Buick GMC, I was greeted with professionalism and promptness as allowed in regards to other customers. Their entire team works to compliment and assist each other to provide the best service they can give in these times of crisis. Masks safety measures and provisions for social distancing was provided as needed.

The workers and staff were very helpful to me and my family. The work was done in a timely manner and everything worked well. I am very pleased with Sterling Buick GMC.

Was a great experience. Thanks again Ryan and Dylan. Made the car buying experience very easy

I had an appointment for 9am. I sat down until 2pm my car was still not even looked at. They only have one technician who works on electrical problems. Ridiculous!! I finally got a loaner car thanks to the Service manager that helped with that. They other guys didnt want to give me a loaner. 1:32pm they next day and my car Still NEVER been looked at. This will be my last time there if I can help it. Purchasing or maintenance 😢 Will Never recommend anyone go there!

Sales rep was very understanding and patient with my fiancée an I. They kept their word an got us an awesome deal on the SUV that fitted us just right for our family of 4. No complaints at all. Great experience all around I couldn’t have asked for a better customer service when it comes to the reps that helps us. Mr Jon and mr Mike we thank you once again for getting us our vehicle with such a great positive attitude.

I was very Pleased with the Service. From when I walked up to look at the Vehicles and meeting my Salesman Dylan Hebert to meeting The sales Manager Rudy and at closing With Finance. They all made things very easy on my part. I have to say the Customer Service was Excellent. I would Definitely Recommend my friends and family

Mrs Sabrina and Spencer truly went above and beyond to make the situation with my car right. I have been loyal to Sterling for 14 years, and can safely say because of their customer service that will not change!

It was a great experience working with Mrs. Madelyn Comeaux. She made the process smooth and easy in purchasing my truck. Thanks again for all the help. Look forward to working with you guys again in the future.

We purchased my wife’s suburban with sterling and they took care of everything and made sure we were satisfied with our purchase. Would recommend checking them out

I went My Brother Craig and Sister-N-Law pick up their new Buick Rogue. Beautiful vehicle. Very great service. And very polite staff.

We recently bought a Buick Enclave with Jon. He was one of the best salesman we have ever dealt with. He was very professional, knowledgeable, and patient. We were very impressed that he had everything ready for us as soon as we arrived even though we arrived a little early. We would highly recommended Jon and will definitely come back to see him when we need another vehicle.

The Oil Change I received was timely and the person handling the process was professional. However, I am still having my air pressure for the tires adjusted. The previous appointment ended with a lost valve stem cap. I know it was lost there because I always check it before handing over the keys.

Used the collision center for my 2020 Kia Optima after being rear ended. Staff is very friendly and willing to help you in any way through the whole process

Yall are da best i brought my car to get fix an yall did an awesome job, Thank yall so much!!

Service was fast and done with precision!!! Also when talking with sales staff they were amazing and super knowledgeable!!! If you haven’t shopped at Sterling Buick GMC yet, what are you waiting for?!?!?

Rusty and all of the staff at Sterling was great! They made me feel very comfortable making such a major purchase. Everyone was so encouraging and friendly! Their huge inventory made finding my car so much easier than I expected. I would definitely do business with them again!

5 star in every area of my experience. From prompt original inquiry to the final financing.

I was very interested in a GMC Yukon and saw online, put in a inquiry and was immediately contacted by Jon Michael... I went to the dealership and was welcomed, even more Jon Michael and Rodney (the finance manager) made the process seamless. Friendly, available and thorough... I would buy again!!!

5 Stars--03/03/2021-Rusty, salesman, was great, answered all of my questions. He explained or tried to explain everything I asked. He is very friendly and funny. Paperwork went quickly.3 Stars--Update-08/18/2021-Service Dept-I was there at 7:30 for scheduled appt, 1st oil change and tire rotation. They started right away. But they waited until they were finished with oil change and tire rotation to tell me there was a re-call on the sound system, and asked if I wanted to wait or re-schedule. I didnt want to make another trip so I waited. They had to download the upgrade and I didnt get out until around 9:00. They could have asked me at 7:30 and done the upgrade while they were changing the oil. Very time consuming. They need to check for re-calls or upgrades when they first start the service work. Some things can be combined and save time.

Chad took great care of my car. It looks brand new.

Joe Fields was very helpful and professional in helping me to get the vehicle I wanted. He walked me through the sale and gave me a very good price I would recommend Joe highly to anyone wanting to buy a new vehicle.

My first time car buying experience was a great one! Alyssa found my dream car and I couldn’t be happier. All of the staff was great! I’m also very happy/impressed with the warranty I got along with my car. I’m sure I’ll have this car for a long time, but when I’m due for a new one I’ll be going back!

I was so pleased the day I purchased my Camaro @ Premium sterling in Laffayette. Mr. Robert was my salesman, I was returning from a Lincoln in Gulf Texas and was discussed and busted, but fast & efficiently Mr. Robert didnt waste any time and went to work for me..by the second day I was riding in my dream car overwhelmed with Joy!!! Dont think no better sales person and I will keep him on speed dial for my family and friends!!! Thank you PREMIUM STERLING!!!!!✊💪👍💯❤️❤️❤️❤️✔️

I love the service pand they made sure I drove off with the truck I wanted thanks

Marlon is a great salesman, he really helped us out and got me in the truck I’ve always wanted. Thanks brother

Joe was awesome!! Its nice to be able to get on a personal level with a salesman. I am very pleased with my whole experience.

Jon Guidry was my sales man . He went above his duty to make sure all went well . He brought me to his dealership from Lake Charles 1.5 hour away. This is the 2nd vehicle my husband & I bought from them . I highly recommend them .

Amazing service, and friendly staff. I love my new GMC!

I called to get arrangements to schedule 2 types of services for my 2020 Buick. I requested an Oil Change and Detail. I did call 2 weeks out from my appointment. I was very disappointed in the inconvenience service I received during the phone call. I spoke with Amy in the Mechanic shop. I explained to her I was 6 months pregnant and coming from Sulphur, La which is an 1hr45mins away. I asked if I could get an rental while I got the services done which would take more than a day due to not being able to get my car detailed until the following day. Amy told me that she didn’t have any rentals to be able to assist me in getting both services done. I then got transferred to Body & Collision department and spoke with Jodi. Jodi was very rude by telling me my car is only a 1 year old and the vehicle didn’t need a detail this soon. Jodi had no business telling me this info on my vehicle. To turn down my service is bad for the company. No one should get treated in such a rudely manner are someone that is coming from this far away along with being pregnant to not be able to get the service that I requested. I’ve always gotten my vehicle serviced at the dealership that I buy from. I have never experienced this type of treatment from any other dealerships I’ve purchased a vehicle from. I wouldn’t recommend anyone buying a from this location.

Service department are as always very professional and service are done Great, fast and very professional.Will continue to go there as long as I own a GMC vehicle.

We had received a notice from Ochsner Hospital to come for an appointment to see if my husband was a candidate for a kidney transplant. Well to our surprise the air conditioinerin our car was not cooling. We made a call to Sterling Buick and they took us that afternoon.That was Monday and we were leaving for New Orleans that Wednesday. We were very thankful for their help. Needless to say that saved us from a very hot trip! Thanks again to the Buick team at Sterling in Opelousas, Louisiana!!

I would like to thank my salesperson Aylssa at Sterling Buick GMC for an awesome job finding the vehicle that I really wanted. Opelousas isn’t right around the corner for me but it was well with it. Alyssa along with the staff member were so wonderful in handling of this particular purchase. Thank you all so much and when it’s time to buy again I will be back.

My experience at Sterling was smooth as any transaction could be my salesman Dylan really made sure I was satisfied with my new truck.

On 5/13 I brought my vehicle to change the tire but service didn’t have any which I understand. Brought it back the next day after being there most of the day I went to pick it up. As I was getting into my car I noticed my window was Shattered. I spoke to the service manager and she started they it was nothing she could do. Then I spoke to sells manager. I was told that they would give me a loaner car then changed their mind after the business owner took responsibility for the glass. Rober Cook was called then I was told that there was no car’s availability. My daughter graduation form college and I had a parade therefore my window had tape on it and I could not wash. Also I have grandkids riding in the car which this glass could have fell on someone. Over the years I have bought seven cars with this company. I feel they the one making decisions pick and choose the ones that they want to help. I have seen how they help certain people.

Sterling Buick GMC is a pleasure to work with. Ive bought our families last 3 vehicles with them because of how easy and enjoyable they make the buying process.

I had an appointment and had to wait 2 hours for an oil change. What is the purpose of having an appointment. I drove 30 miles just to come to this dealership because I bought my Envision here. I will not be returning here. The reason for 3 stars and not 1 is because my advisor was very courteous towards me.

There appears to be a change in the staff. Less than stellar performance. The team asked my wife to bring our vehicle for service on two separate days. On both days, she dropped vehicle off before 8am and would call to check on it at 430 pm and was told they didnt get to it to bring it in again This is for a tire balance issue . Unacceptable.

I had a great experience at this dealership! Spencer was very knowledgeable and willing to help me every step of the way. I never felt pressured to purchase a vehicle. I would definitely recommend this dealership!

Sales staff was great! Awesome experience!

My experience was really enjoyed friendly people that work with me on resolving my vehicle issues and prompt time and great service very polite people felt like being at home.

Amazing customer service! We were driving through town, several hours from home when we experienced some engine issues. Being the day before Thanksgiving we were very nervous about getting stranded. In no time our car was diagnosed and it was determined we were safe to travel! Thanks to the service department at Sterling we made it to our destination and were able to enjoy Thanksgiving with our family !

Fast service great poeple I must say

I had an oil change done on my vehicle. The staff was very polite and got me out quick.

We had a great experience with everyone we had dealings with at Sterling! We thoroughly enjoyed working with Dylan, our salesperson. Would definitely buy from again and recommend them to others!

The wait wasn’t too long for my oil change and their employees are super helpful.

Troy went above and beyond! I brought my Tahoe in for an oil change and to check my engine light. He called to tell me it was two injectors....asked if I had an extended warranty, I did but I knew zero information about it. He called the dealership where I purchased my truck and handled it all! He also got me a rental car. I was very impressed that he took care of me from beginning to end without me having to worry and make calls about things I knew nothing of. Thanks Troy!

Jon is an amazing salesman! He made buying a vehicle extremely easy. We were very pleased with the entire process!

You guys treated us like family and that is exactly what we were looking for!

Josh is awesome!!! The Service Department is the best!!! I really appreciate everything about my experience and Thanks to Josh I was able to get back and forth to work while my car was getting fix. THANKS Sterlings for everything I couldnt ask for better!

Spencer made my buying experience a very pleasant one. I was coming from 2.5 hours away. His communication was superb! And his personality was very upbeat! The information he gave me was correct and and the transaction went very smooth!

Everyone was extremely helpful. Troy in service answered all of my questions and Sabrina looked up the info that we needed to help diagnose the issue. Josh in service got me in and out in a timely fashion. My wife is happy that the issue is fixed, and that means that we are all happy.

Great service. Made buying easy

I bought a 349$ battery a few months Prior and brought my vehicle to Sterling they say the battery was bad, So I told them to keep my battery put it behind my truck, and I was going to bring the battery back, but they ended up losing it! And I didnt get my money back, just so happen this time I brought my truck over there spent another 1000 and they took off 100$ i bought truck from there over a year ago and its been in the shop over 5 times and done spent over 5 grand there just doesnt make since i wonder how long before it breaks again

Thanks to Marion for making this process easy. Awesome people to do business with once again thanks.

Mrs Tiffany Nolan is the best worked hard to get me in a nice truck thank you so much Mrs Tiffany if I could I would definitely give you a ten great service and highly recommend

I would rate experience at Sterling 5 Stars. The staff were very helpful and polite, especially my sales rep. Spencer Daigle. Even tho Spencer was fairly new at Sterling, he showed excellent professionalism. If he didnt know an answer to any of my questions he would make it a point to find out.

They went above and beyond to help me get the right vehicle. Stayed late to finish up paperwork and even detailed my new 2020 GMC Terrain before I left. I would recommend this dealership to anyone

Spencer went above and beyond to ensure that I got into a vehicle that I loved. He was knowledgeable about the product and made the buying process fun and easy. I would go back to see him for any car shopping in the future. Thank you!!

Alyssa(salesperson) and Maxx(GM) and Mike(finance manager) were very accommodating and great to work with. Stress free and very efficient. Almost everything was done online which really minimized the time spent at the dealership. In and out in less than an hour including the test drive. My 5th truck purchase with Sterling and this was the best experience yet. Good work!

Great service for oil change but it took 2 1/2 hrs. Guys took lunch and eat boudin while I was waiting. Scheduled appointment at 1030. Left at 1pm. Service manager was great but the time is really inexcusable. They should offer me a free oil change on my next visit. We will see

Great customer service and fast servic

Marlon Winbush is the absolute best. He kept me informed throughout the entire process. He never once let me think I would not get what I needed and wanted. I just want to say again, he is amazing at what he do.

Fast efficient service with coupon discount

It was very pleasant to walk in and have a warm welcome early in the morning! Excellent service from start to finish!!

Had to bring my new 2021 Yukon in for 2 recalls and to recover a seat that had a tear in it before I bought it. Seat recovered looks good but not as tight as factory of course. I also told them to listen for a rattle/popping noise in my panoramic roof. Noise was not fixed. I know noises are probably hard to fix, but it’s driving me crazy, but I don’t want to bring my vehicle in another week. Getting a vehicle to use while my vehicle was there a week was definitely a bonus and Allen, the service guy called and updated me more than once. He was great. Just debating to bring my vehicle back to get the rattle in pano roof resolved. I know now that I will never buy a vehicle with a pano roof bc I have read so many problems with them. I just feel like if I’m driving a $70,000 vehicle - it shouldn’t rattle.....

My favorite dealership .. they are so attentive and helpful

Its always a great experience when buying a vehicle from Sterling. Your treated like family rather than just another customer!

Great experience!!!! Wr love our new truck!

I just bought another Buick Enclave with Madelyn Comeaux! She is an excellent salesperson! Thank you Madelyn!

Sterling is always so helpful and professional. We have purchased 5 cars from them and will go back for future purchases!

The friendliness of the staff, and the way they make sure that everything was done correctly and efficiently. I loved my experience

Very knowledgeable and friendly staff

Great salesperson. He gave me a good deal and I was out within a hour. Totally recommend this salesperson.

Rodney Parlow had the paperwork ready when we arrived. It took maybe 15 minutes to sign and discuss and He then walked us to Madeline and they walked both of us to the vehicle for the walk around. Awesome delivery.

Great service throughout our transaction and everything went smoothly. If you are getting ready to purchase a vehicle go see Jon he will get you right. Thanks Jon!!!

Check in, service time and check out was VERY PROFESSIONAL AND DONE IN A TIMELY MANNER .

Havent had the truck a month yet and the air conditioner is broke, Noone ever called my husband or I about it .. my question is it went thur service before we brought the truck..why wasnt it fix then???

My wife and I recently purchased a 2021 GMC Yukon XL Denali . Madeline Comeaux was our salesperson and performed in a very professional manner. I would highly recommend Madeline as a salesperson at Sterling.

Excellent customer service! The service guy, Allen, was very informative and made sure our vehicle would be ready on time. I highly recommend!

I inquired about a car online and I was contacted by one of their salesmen, Morris. Morris and his sales manager, Craig, were so helpful in getting me into my 2014 Buick Encore. The staff at Sterling Buick is amazing. I would recommend anyone looking for a new or used vehicle to go out and see these guys and they will do everything possible to help you out.

Mr Alan and the entire service team are the best, I trust them, they have never pushed a bunch of work that is not needed to drive up the price, they do what they say they are gonna do in the time frame they quoted and make it effortless.

Very pleased with my experience!

I dealt with Damond and Oneilia. They are the best!! Told them what I wanted and they got me into it. I had 2 trades and I wasn’t lowballed like some places! This is the 3rd vehicle I buy from Sterling Buick GMC in Opelousas since 2013.

Just bought a GMC Sierra Texas Edition from Skip. Skip was a pleasure to work with and he answered all of my questions. Would definitely recommend Sterling GMC and Skip for anyone looking to buy.

The absolute greatest experience I ever had purchasing a vehicle. Mr Marlon and Mr. Rudy went completely out of their way to make this experience a most pleasant one. Thanks again guys customers for life Im glad we drove 70 miles Alexanderia to make this deal..Thanks again team.

I NEEDED AN OIL CHANGE BUT WANTED THEM TO CHECK FOR AN OIL LEAK FIRST SOME KIND A WAY I DID NOT GET AN OIL CHANGEI AM GUESSING THAT I WAS MISUNDERSTOOD.OTHER THEN THAT THE SERVICE IS ALWAYS EXCELLENT.

Fast and quality service