Customer service was FANTASTIC - they were very personable (Mandy sent several follow up emails with lawn tips and tricks for the specific type of sod I purchased). I had never purchased or put down sod before, so I was a bit hesitant - however, the results after a couple weeks looked amazing (and still looking GREAT!). I highly recommend Super Sod; I am thinking about redoing my front yard next summer and I wouldnt think about going to any other company.The first photo below are the results after a few weeks - the other four are from the day I laid the sod. Since the first picture was taken (the one a few weeks after I initially laid the sod), all of the minor gaps have since grown together for a seamless, gorgeous lawn.
The process of ordering and having the sod delivered was seamless and all done via the website & texting (no phone calls needed!). Shomari Johnson was our delivery driver and he was communicative and even early, which I appreciated being able to get a head start laying the sod in the heat. He was respectful and courteous and answered all of my 6-year-olds questions about the forklift/flatbed. If I remember, I will update with photos after 2 weeks of watering.
I tried seed for 2 springs and nothing, I should have just done sod in the first place. Tammy was fantastic and very knowledgable. Sod was delivered on time and couldnt be happier. Pics are the day after I put it down and the first water. I ordered 2 more pallets because of the affordable price and the great service.Thanks Tammy
Once again Debbie Gerrald has went over and beyond to take care of our order this week. It makes a tremendous difference knowing we have the one on one customer service. The company should stick to this model. For years Debbie has worked with our company to make sure we were taken care of. A few years ago we had a lot of changes/expansion come about in our company. Debbie was right there helping our team through the process and making sure we had the trucks and grass we needed. Honestly I dont know if we could have done it without her support and service. The grass (from Super Sod Orangeburg) has always been something we are proud to service to customers, but the support team that gets you there makes all the difference. Knowledge, patience, and kindness go a long way in great customer service, thank you Debbie for all you do.
Hands Down BEST sod Company I have ever used. I wish I could give more than 5 Stars!! They certainly have the healthiest, lushest, thickest grass around. It really helped with the install and taking root. My representative, Nina Johnson, was extremely knowable and friendly. She is one of the main reasons I will NEVER buy sod anywhere else. Anyone looking for the right place for sod, it’s a NO Brainer…. Super-SOD!!! Thank you for everything.
Charged more for delivery than for the cost of the sod, which I was alright with until they dropped the pallet in the road in front of my driveway instead of in the driveway near where I needed it. (Long driveway).When I called to ask about it, they were unhelpful and told me that I did not tell them where to put it. I told them they never asked. They came and dropped the pallet in the street without calling or simply ringing the doorbell.Follow up. Patrick with logistics followed back up with me and apologized for the lack of communication. He said they normally speak with someone about the delivery. With his help we were able to resolve the situation.The sod was good and worked out well.
Great customer service from Kimberly King today. She was most helpful in answering my questions. I am excited to receive my sod in the next few days. I can only hope the sod is as great as her customer service was. Thank you Kimberly!
Amazing!! Very professional company that knows exactly what theyre doing. My yard didnt recover from the winter so I got with Super Sod and now my yard looks amazing. Great prices, fast delivery and easy to install. Im overjoyed with how great my yard looks.Highly recommend Super Sod if your looking to spruce up your yard.
Sod looks good. Our delivery guy shamari was very helpful
Lilian did a great job taking my order and scheduling, Marvin did a great job on the delivery, putting the pallets exactly where I wanted. Very satisfied.
I spoke with Shannon who was a big help to check on the availability of some TifTuf Bermuda. Always great to do business with the fine folks with SuperSod.
We love our extended family at Super Sod in Orangeburg. Everyone we have worked with has been great. The sod ALWAYS looks top notch. Healthy and Fresh, the Emerald Zoysia keeps us coming back. Debbie Gerrald is amazing. She is friendly and gives great customer service. Her experience and knowledge, and years with the company, help me quite often. She will always go the extra mile to take care of the customer. I know that we can count on her, and that means a lot. I have also had the pleasure of working with Deborah Fogle this year, and she has been wonderful. We know we can count on her also. She is nice, friendly and responsive. She is quick to respond to any questions or concerns that come up, which can happen quite often in this business. Patrick was also great to work with . The Super Sod drivers are always on time or early (that we love) and have a friendly attitude. Chad is one that stands out, always a smile on his face, even after the long drive. If anything comes up, the team lets us know, and takes care of us as soon as possible. I would recommend Super Sod Orangeburg any day of the week.
I ordered two pallets of Leisure Time Zoysia at two separate times two weeks apart. I had planned to seed my side yard and just use this specific Zoysia around my new pool but I liked it so much I decide to order it for my side yard too! The local office was very helpful with all my questions and for helping me choose a time for delivery. The driver was also very friendly each time he delivered the sod to my home. He placed the sod exactly where I asked him to without hesitation.
Our delivery person Paul Wunder was fantastic. He went above and beyond during the delivery process and did everything to make sure our delivery was perfect. We look forward to many more deliveries using your service because of Paul. Thanks so much!
Years ago, a friend who is a professional landscaper recommended Super-Sod. Based on that referral, I looked them up when I decided to sod my yard this year. Their initial service was very good. I contacted them again when I ran into some issues that were peculiar to my property. I hoped to get a few tips but was extremely pleased by the breadth of help I received from Mandy and Joe. It is a rare thing anymore to experience such wonderful customer service! Their Emerald Zoysia is gorgeous and all of my plants are thriving in no small part as a result of the Soil3 compost. I was so impressed that I bought more sod and compost. I thanked my friend for the referral. Now, I highly recommend Super-Sod!
I had several questions about amending my soil and planting turf. Andrew was super helpful and really took the time to provide step by step details and answer all of my questions. very knowledgeable and friendly! He just gained a happy customer.
The quality of service is outstanding. Great company
Super-Sod was outstanding to work with. Right from the beginning of our process when I was investigating options, Mandy with Super-Sod was very informative and honest to help make sure I had a successful experience and did not waste money. She helped plan out prep work before delivery and made special arrangements for a smaller truck that was able to get down our driveway. The delivery experience was also seamless. The driver called to confirm the night before and asked for a preferred delivery time. I said as early as possible and he was at our house at 7am Saturday morning. The sod was thick, lush and green with not a single brown section across all 9 pallets! Our neighbor also ordered sod with our delivery and he said compared to the sod he ordered from a competitor a few weeks earlier, Super-Sod is much higher quality with thicker dirt, greener and overall better. I will only order sod from Super-Sod in the future.
Have used SuperSod to deliver soil and sod. Drivers have been excellent placing products right where I needed them to minimize my work. Planted TifTuf Bermuda and it looks AMAZING!!! Had a couple pieces die. They were brown on install. Sent pics to SuperSod and they gave me more pieces to compete the job. I won’t go anywhere else.
Been using these guys for years with my business. Very great quality sod . Also these guys will do the best that they can do to suit your needs.
I was delivering liquid nitrogen. And it was a pleasure. Had plenty of room to maneuver around the farm and tanks. You have no idea how much that is appreciated. Thank Yall
What a great experience! We purchased a gift certificate for a few pallets at an auction and purchased a few additional pallets to finish our yard. I spoke with a few different ladies before we placed our order and they were all wonderful. Paula ultimately helped us once we were ready to place our order and she was extremely helpful with the questions I had. Should we ever need more sod in the future I will definitely be calling super sod.
The service was great and the grass is beautiful, BUT what they didn’t tell us was the millions of tiny spiders that would accompany the sod. I had my yard treated a few weeks prior to putting the sod down but it was pointless when introducing these spiders into my yard and home. I called to have my yard treated again ASAP, but the rain fall was so heavy that I had to wait until it stopped. The day I was able to have it sprayed a thunderstorm came through just 3 hours later. What I feared would happen is now happening, baby and adult spiders everywhere outside and now inside my house. I had my yard sprayed in April, sod put down in May, yard sprayed again in early June and now I need it sprayed again. It would have been nice to have a heads up since the people there do this on a daily basis for many years. There is no way they aren’t aware of the issue.
What super nice people and service.For a short drive you get the freshest sod available. Good measure and call a day ahead with your order
Special thanks to Donna and Paula I had ordered 4 pallates of sod for a early Thursday delivery and my the landscaper came to me Wednesday and said there was no way he would be ready to lay the sod on Thursday and I called and talked to Paula and Donna and they worked hard to find a last minute buyer the girls were able to resheculed my delivery for Tuesday I am so thankful to Super-Sod for having very caring Service Reps the ladies saved the me alot of money by working with me and my landscaper! Many thanks to Super-Sod!
Special thanks to Mandy and Super-Sod for their help with my order at the end of December.. The weather wasnt the greatest due to all the rain and I had to reschedule several times. Mandys willingness to help and work with me was truly appreciated. Thanks for making a small customer feel important. I will be back for more centipede in a few weeks and cant wait to recommend your company to anybody needing sod.
I just got off the phone with one of the best customer service experiences I’ve ever had! Andrew with Super Sod, went above and beyond my expectations, taking the time to decide which type of grass to order, the pros and cons of the different grasses, etc., so pleased!
I needed some fertilizer for my centiped yard. Paula was so helpful and knowledgeable. She made the transaction easy and effortless. Thanks for the great customer service!
This was a wonderful experience! Mandy was extremely helpful in getting my order placed and delivered, even though it was last minute. The driver was very polite and extremely careful with the pallets and to not disturb existing landscaping. Would highly recommend!
Super Sod saved us a fortune. We put in pool and ended up having to resod entire back yard. I had bids from landscape companies of up to $5,200 to do it. Super Sod delivered enough sod to do it for $1,330. I hired 2 kids from church to help me lay it down. After paying them both my total cost $1,600. It is GREAT sod (Zenith Zoysia). Mandy Kelly was contact at Super Sod that was wonderful to work with.
I just purchased the Soil3 and I am so excited to see the results that it produces after hearing friends rave. Thanks Toni for helping me and getting my delivery out the next day!!! She also uses Soil3!! Great service, packaging was awesome, and the delivery was top notch!
I want to write this review to speak about my experience with my sod order from Super Sod of Orangeburg SC. I had a pretty sizable order to fill and promptly installed my sod on the day it was delivered. Firstly, the gentleman who delivered my order was on schedule just as theyd informed me they would be. He also placed the pallets of sod and bags of compost exactly where I asked for him to. Secondly, throughout the entire process, Id dealt specifically with a young lady named Paula Baughman. At the very onset of our communication, Paula was so thorough and efficient in her response, I told my wife that we were ordering our sod from SuperSod, even if competitors near our area were pitching more economical pricing. Thirdly, I had to make a call to Paula because a portion of my yard had quickly turned brown within 24 hours of installation. I wrote the company via email detailing my situation and Paula promptly gave me 3 options to remedy my issue. All of them leaving me very satisfied with believing that the companys motivation to correct my issue was a genuine attempt to make a corrective action, rather than close a contract and leave the issue to me. Kudos to their representative Paula and her amazing customer service.Needless to say, I will be ordering any and all future sod from this company. In fact as soon as Sept 1, 2020 and I will be recommending Super Sod to all of my neighbors who are already stopping by checking out my yard and asking questions!!Great Job Paula and great job Super Sod!!!!!Ringmaster Ty McfarlanRingling Bros. and Barnum and Bailey Circus
On time delivery, quality Zoysia sod was in excellent condition and we were very pleased with the result.
We have used a couple of other sod providers and Super Sod has topped them all. First, customer service is prompt, friendly, helpful and INFORMED! Second, they delivered on time and in a COVERED truck - imagine that! Protection for the sod from the sunlight so it doesnt dry out and lose the top layer. Finally, they offer rolls of sod which greatly helps reduce the installation time while still being manageable to maneuver. The prices were competitive with the other companies as well which makes Super Sod our top choice. Thank you!
Emailed for information on getting some new grass in my backyard because my centipede is dying due to lack of sun. Mandy was very responsive and determined that their varieties would probably not work best due to my extremely shady backyard. Actually gave me some suggestions for other places that could help me with varieties that may work better. Great experience, appreciated the help and honest feedback!
Great sod, if you byb3 or more pallets they do discount!!!!
Love this place. The Soil3, particularly, is an incredible product that yields unmatched results for garden beds, perrenial beds, and even turf(just dress1/4 soil3 over bare spots). Deborah has been awesome in helping me when I call out of the Charleston area for ordering/delivering. Keep up the good work!
My experience with Mandy Kelly at Super Sod has been wonderful! Any questions I have about fertiziler or anything about my grass she has always been very responsive and gives me the answers.
Some of the best customer service I have ever received. Mandy and her team did an awesome job accommodating us and followed up a bunch to make sure we were happy. I will be sure to use them in the future.
Saw the business as we were passing by while on the highway. Went on to the business property and viewed the different plots of lawn. No one came out to offer assistance. No information on their product or pricing was available. Good place to view limited choices of lawn grass.
Ordered 3 pallets of tiftuf bermuda sod back in February, delivery was prompt and driver carefully put the pallets exactly where I wanted it in the backyard. After I layed it down, I couldnt believe how lush, moist and thick it was. It felt like a carpet. I had to remind myself it is still dormant! Ordered 2 more pallets in early March, now cant wait for it to green up. One minor bummer, they only deliver full pallets. I just need 100 ft. more. Still super-sod is a great place to get fresh sod.
Exceptional personalized service, professional, and very helpful, customized recommendations for my needs. Even though my re-sod project was small, they never made me feel that way with their interactions with me. Top notch. I will use them again.
Im just a little guy - only needed 1 pallet and they treated me like I ordered 100. I see where others speak of first class service and first class product. So true. Indeed its refreshing to do business with an outfit where folks care about the customers satisfaction. They are to sod, what Chik-Fil-A is to the fast food business...the undisputed #1!
Mandy helped us with the order and was terrific. The first attempt at delivery was cut short by a week of super-heavy rains. They were not able to get into the fields to cut the sod, but that is what happens when you deal with mother nature. Resecheduling was quick and the truck arrived exactly as told, with a 15 minute courtesy call to let us know they were in route. Drop-off took 5 minutes with a great driver who offloaded the pallets exactly where we wanted them. And the sod was beautiful! Outstanding group to deal with. The folks there are On Their Game. Great job!
Super Sod responded quickly to my order. (MK) I appreciate that. One of your competitors did not even respond. The process was smooth and easy. Delivery was just as expected. I would recommend Super Sod to anyone.
Supersod not only supplied a great product, but their customer service has been phenomenal. They legitimately care to answer all of my questions about maintenance, problem areas, etc. and have gone above and beyond to make sure we are satisfied. This kind of customer service seems rare these days, and this means a lot to me!
Very polite, professional and on time experience. I recommend Super Sod to all. I have used them for at least 10 years with 100% satisfaction.
Grass received last year still looks good. Tammy explained how to put grass down and take care of it. Need to come back and get more.
We love the customer service we get an the grass is awesome. Love this place.
Super Sod is the best. As a landscape contractor I must say that I love everyones personality and they are full of great energy. Tammy is always meeting me with a smile and some cool SuperSod stuff. Mr Terry is absolutely hilarious and Mrs. Martha is just as kind as sweet potato pie. As our company continues to expand its operations we will be using Super Sod for generations to come. Oh yea, Dana is pretty cool too. The entire Orangeburg Super Sod family rocks!!!
Great staff and quality products! Highly recommend and look forward to doing business with super sod again soon. Deborah was a big help!
Mandy was great to deal with. I ordered a pallet of Zoysia and for some reason some of the grass did not take hold and died but when I contacted Mandy she offered to send me 20 rolls at no charge with 5 bags of compost soil. I cannot thank her or the employees who delivered the sod enough.
Supersod has been a great pleasure to do business with over the years. The staff is knowledgeable and always willing to help with any of our needs. The quality of sod and service they provide keeps us coming back for more.
We ordered 2 pallets of centipede and when it arrived the driver who was Kevin delivered it exactly where I wanted it it was perfect we ordered four more pallets and had the same experience I would strongly recommend this company to anyone they are professional courteous and on time and their prices are very reasonable thank you Super Sod for your productONLY DRAWBACK TO THEIR SOD IS....THEY HAVE A PLASTIC NETTING UNDER THE SOD, AND AFTER A TIME, THE PLASTIC WORKS THROUGH THE SOD AND YOU HAVE ISSUES WITH CUTTING YOUR LAWN. BAD IDEA. NEED SOMETHING THAT WILL BREAK DOWN.
Fantastic products from the Zenith Zoysia to the Soil 3. Plus the customer service truly outstanding from Mandy Kelly @ farmers mkt to the driver who did our delivery. Cannot see myself using anyone else !!Greg O.
Yes...we have used your product Soil 3 ..have purchased a tote for our yard ..it is wonderful ..we use it for potting soil ...bare areas in the grass...great product ...your customer service team Dana and Deborah Fogle have been very helpful ! thanks for such a great product !!!
We are homeowners who have been customers of Super Sod since the 1990s. You can always depend on their word and product. The sod we buy from them is fresh and beautiful and thrives in our S.C. soil.
My source for sod. No problems with any of their products.
Ordered emerald zoysia for delivery Wednesday (May 30, 2018). Sod was delivered on time and in excellent condition. completely satisfied. Randy Windham Lexington, SC
Deborah Fogle was a great help with our questions about the Big Yellow Bag. We have purchased 2 of them and love the results. Will purchase again! Thank you, Deborah Fogle!
Patty WareSuper Sod has played a huge part in all of our landscaping needs from many years back. Debrorah Fogle has always been so helpful to accomadate our needs for sod each and every time. Thanks for making our landscaping experience friendly and easy.
Super fast and friendly service! Sod looks awesome! Highly recommend!
Amazing staff
Very friendly staff and very helpful on which type of grass would suit my yard the best!!! Thank you to Debra and Dana for all the help.
Great compost for the garden and great customer service! Thanks Deborah!
Thanks to Dana Fogle I got my questions answered about Soil3. Purchased it and will again!
Great service and sod