Always a professional experience/advice, great selection and service.
The have by far the best selection and a lot of very helpful people to make sure you find what youre looking for!! Thats what I look for is very helpful willing to go that extra step helping you what are looking for!!
Most excellent. Had everything l needed fir the lawnmower. WD 40 for hedge clippers. . Ordered the part they didnt have. My son got all his stuff for the dryer hookups. All the staff were knowledgeable, efficient, happy to help with our questions. Great place. I shall return.
A true gem for the city of Oregon. Big enough to have whatever you may need, but, still keep that classic, small town hardware store feel. Very knowledgeable staff, which is rare these days (especially at their big box competitors). The staff at Gladieux has the know how to help you, whether you are trying something for the first time, or, a seasoned pro. A great example of how shopping local means service above and beyond.
Wonderful place, excellent service AND you can bring your dog!!!
Very helpful and knowledgeable, answered all my questions
The staff are the friendliest youll meet. Everytime I go there the staff are kind and knowledgeable. I will return! Beats Menards customer service anyway. If gladieux home center doesnt have what you need or are looking for they will find it and order it.
I went looking for a soakers hose which was advised only a couple of days earlier and they had none. I wonder if they ever did.
Nice. Thank you .good service.
When in there yesterday were because were building a house out on lake Erie. Anyways, went in there to pick up some plywood and some insulation for the elevator. Theres an elevator thats constructed on the outside of the house because its a basically a three-story kind of a tower or a box with a giant dex on the other side facing the lake. But anyways I digress, I needed to get some plywood they had it I need to get the insulation they had it. pull through the the bay door there and they loaded it and I was on my way. Price was really really good actually. The best part about this is that it was convenient to the location here in Toledo Ohio. All in all I have nothing bad to say about the place the price was good the people were nice they had what I needed and I was on my way. I have to start taking more photographs but Ive been in such a rush because of this job I havent been able to just you know stop and photograph along the way. But I will from here on out. But if you need something and you need it now and you need a good price and you need it with a smile well then I would go to the Do It center.
Do it Worst- should be their company taglineBrand New Mower went in for new blades and service, came back completely damaged with deep scratches and missing paint! Apparently, they believe it demonstrates doing it best, yeah at messing up a brand new machine. Oh, and if youre a woman, you dont know what youre talking about.How about you Key one of your company cars and T-cut the bodywork and see how that works out for you as you did with the Mower?!?! Even a woman knows the bodywork is damaged!Now a retired Nurse and recent widow from a husband who passed away from Cancer Contacted HQ to speak to one of the owners as the other was on holiday, lucky him! A very unhelpful man who seems to have taken over daddys business and is now driving it into the ground with their great customer service of damaging other peoples machines! He said they would look at the damage, so collected the mower to only return it with what looks like they tried to T-cut the scratches out of the bodywork, leaving a brand new mower that looks like it lost a fight against Edward Scissorhands.So would I recommend this company, hell no, not even if I was on fire whilst being sprayed with lighter fluid!However, if you fancy being spoken down to, having your property damaged and no apology for shoddy work received, this company will stick to their slogan Doing it best by messing up your stuff. Dont just take this review word for it actually check out their Facebook 1 star reviews to get to the truth. Good luck boys hope you dont ever need a nurses help in the near future Karma can be painful!
I love coming here they know you by name very very helpful always will help me get back to a job with the right things in a hurry amazing outdoor equipment you wont find I home store like this one anywhere
Bought bulk number one top soil I was sold ground up clay. I also placed a an order for a replacement gas cap and was not the right part. In either case no in store credit, exchange, or replacement was offered. I will never go back again.
Took advantage of their pre season mower special. Picked up my Troy Bilt riding mower and returned it damaged with deep scrapes and scuffs. This mower was like new used approximately 20 times, washed and dried after each use. They refuse to repair. I will never return and do not recommend their services.
Its a mom and pop shop and is convenient . My husband and I like to support our local independent shops to keep them around.
Some of the staff were helpful. Some weren’t. Asked to be shown to the brass pipe fitting section and was taken to the black iron and galvanized pipe aisle and told “this is what we have.”- found the bras section myself and got it figured out.Guess I did it best myself.
Good people, very helpful.
I like the store, but their small engine repair disappointed me. The engine was a Tecumseh, which they know is out of business, and instead of cleaning the carburetor (which is what I did when I got it back), they kept it for 10 days and charged me a service fee, and DIDNT DO A THING TO IT!! Not happy with that. I took it to another small engine repair shop, and the fellow there looked at it, and told me immediately that it was not able to have parts available, and didnt charge me anything.
Always can find good customer service here. Very helpful staff. My favorite place to fill up on propane too.
What a fantastic store with extremely helpful and knowledgeable personnel. I have a great and unique selection of products. Trent in the Stihl products area goes above and beyond to ensure that youre satisfied. If there is a bump in the road he takes it personally and goes out of his way to ensure it never happens again and that you are satisfied!
Great service and I support small businesses.
Terrible customer service, completely rude, definitely dealt with an angry employee with no teeth. Hope you guys can turn it around.
Went there Saturday afternoon they took care of me and the guys in the yard did a nice job
Helpful staff with clear instructions for social distancing.
Fast friendly service, good price on grill tank refills.
6 years ago, our grandmas condo was built, with Gladiuex being the boss of the project, hiring J&Js as a sub-contractor to do the duct work. Fast forward 6 years later, she turns on her heat on a very cold day, and red stuff starts flying out of her vents all over her furniture and carpets. The red stuff that came out of the vents was rust from years of build-up from moisture getting into the ducts. Recently we found out the main duct wasnt even insulated, the coil is cracked, and the entire main duct has a huge amount of rust build-up from excessive moisture over the years. She contacted Gladieuxs, only to be told that if she tries anything in the legal stance, that they have two attorneys on their side, so he would win that fight in court. Theyre refusing to fix it, or even pay the bill of $3600 dollars from a quote from a completely different company, since J&Js refused to do anything to help her, as well. Also add in Gladieuxs not putting a warranty on her house for the duct work, so shell have to pay put of pocket for a company to come in and fix it. Now shes constantly being harassed by phone calls and voice messages from Gladiuexs, with no explanation as to why theyre even calling now since theyve refused to help her. If I could give this company 0 stars, I would. I would not recommend this company to anyone! They are way too cocky and are not there for the customer if anything goes wrong that would make them look bad.
Awesome hardware store helpful and honest staff saved me a ton of headache with my project. First time ever in the store made a great impression. As long as they dont require masks they will be my new hardware store.
Great place. Always have what I am looking for at a good price.
Great service very knowledgeable staff
Friendly, knowledgeable staff. Decent prices at a small town hardware store.Great place to pick up a gizmo, widget, or part without of the pita that comes from wandering around giant box stores with know-nothing staff you can never find.Also, an extensive lumber yard and everything you need to build everthing from a dog house to a pole barn.
Always friendly and helpful staff. Love the small business feel and always treated well
Best selection of Stihl products with knowledgeable staff.
One of the best hardwares I shop at. People seem as if they are all family and they treat you like that as well. Hard also not to find what you are looking for here.
Thanks Gladieux! Dropped my John Deere tractor off there OVER 2WEEKS ago for a blade change and deck adjustment and still dont have it DONE yet? I was Promised back 3 different times...still at their shop! BUT because of YOU we now have a Beautiful brand new Tractor and all the good stuff to take care of the farm from a reputable company who takes Care of their customers! Very Sad.
Very competitive, and a little of alot of things, try it, you will go back,,
Always get great service by all employees.
Although the store has anything you can imagine- hardware, they are NOT service oriented in the mowing repair and sales dept. getting information out of them was like pulling teeth. Had our mower for several weeks. Didn’t put in parts when received. Had to keep getting put at the end of the line. Then tried to sell us a new mower???
Excellent Service, Friendly Staff, Would highly recommend to anyone!
Staff is friendly and willing to help
Went there to look for a new mower, I was going to finally invest in a zero turn and the new Cub Cadet caught my eye. My wife and I went and checked one out and Trent in the mower department let us test drive one right off of the showroom floor. We went back on the week-end to purchase the mower and took my 2 boys(7 and 9). The youngest one decided to try and start a mower and got scared when it fired up and I gave him the look. He was upset so my wife took him and his brother to look at bird feeders while I was filling out paperwork. As they were walking around a lady working there felt bad and gave him a piece of candy and as I was at the counter Trent took hats and sunglasses to the boys to make them feel better! The nice lady at the checkout was as sweet as can be as well! Just an all around great experience! The place is run like a small town business where everybody is helpful and nice! I live in Ida, MI but will continue to give them my business, it is worth the drive!!
A little distance for me to drive, but well worth the drive. Great friendly and fast service.
Very knowledgeable and helpful staff, great people and prices.
First rate service.
Great selection of hardware nuts and bolts.
Great service, educated people, was in-and-out. very sanitary as for protection of virus
A great go to place, always seem to have what you need, so you dont have to drive into town
Helpful workers and had everything I needed.👍
Very helpful! Always someone available to answer questions or help find what you need.
We do not go thare much but have what we need when we walk in the door quick polite service.
I was surprised to see how much stuff this store had in stock. Very nice store. Very clean. Nice people working. You need to try this store before driving to the other side of town.
They have done away with home decor, still have flooring. Nice place to grab that piece for dying quickly.
Very nice hardware store..but we were camping nearby and needed a cooler..they didnt have any. Didnt stock them. They should..they are by a campground and the Lake. I would return though.
Mower service was stellar even though they were swamped! Thank you for the quality service!
Great service. Found exactly what I needed
White fish was dry and to much lemon season useally is great
Went for bird seed logs that i havent been able to get at my local feed mill. found a good selection at a reasonable price.
Big Box store pricing without sacrificing that Hometown feeling, great little place to get a project done and check something off your honey-do list.
Helpful and friendly staff. Prices were good.
DO NOT BUY BULK TOP SOIL! Not onlyIs the dirt poorly screened and full of gravel, you wont get what you pay for. I made the mistake of giving my business to the little guy. Bought 6 yards of dirt delivered and they only brought me 4 yards. Went back to the store and the owner offered to stop at my house to see for himself. Long story short, he didnt keep his word. 4 days later I get a call telling me they brought all my dirt the first time, but theyll give me an extra yard no charge for the inconvenience. So here I am now, still short dirt. My projects were put on hold for nothing. In the end I paid for 6 yards and they brought me 5. Your shorting me of my $36 of soil will cost you the $140 of dog food Ive bought from you every month for the last 4 years. My business will now go to your competitor.
Good, always friendly and very helpful.
Great service excellent tool selection
AlwaysJanet who focuses on pets is great i trust her with my animals i love this store can get what i need there always
Great service. Very helpful. Family oriented store.
It has good service and they will help you any way they can to satisfy there customer s and do anything they can do to help everyone.
Just got propane. Fast service and reasonable prices.
One of the best hardware stores Ive been to. Helpful staff and great selection.
A great store. But I will miss the old train layout.
Great place and great family atmosphere all employees were very helpful
Wonderful people. They were very personable and helpful. They even price matched for us on our carpet compared to a big box store!! Annie, mary and the lovely lady at the front greeted my son by name 2nd time we came in! Just awesome place!
Worst service ever!
ALWAYS someone willing to help. Customer service is the best there is.
Was able to find expert advice that I needed.Worth stopping in
Always great service and a great selection of quality pet food! We support local businesses!
Always willing to help even if its something you dont think is fixable. They fixed my hutch glass didnt think they would be able and they did. Thank you Mike and the glass repair person.
Decent selection. Glad they have nice mower selection with Exmark and small power tools from Stihl.
Beautiful home center, with something for everyone. Professional, well educated, caring staff.
Very knowledgeable Im very friendly eager to help customers in a timely manner
This is my hubby’s go to spot for all of his mower equipment needs! They have a gentleman who works on all the mowers and there is nothing this guy can not fix!! The prices are kinda hefty, but you get what you pay for . The gentleman who fixes mowers and snowblowers and such will fix and make your used merchandise like new again!!! Can’t beat that! The wait for your equipment to get back is kinda long but again this guy takes his time with your used stuff and makes it new!!I accidentally used my hubbys new blower and ran it on half choke, and just messed it up, this place Gladieux fixed it and it ran like new again!! Thanks for that, or I would’ve had to replace it since it was my fault.
Great selection and service, friendly and helpful staff.
The owner is a very nice person, wont visit here again.
Always easy to get in and out great help...
Love to take my dog inside to browse
Great service from Janice,Tom and the check out clerk Thanks for all your help!!🙂
Great price for propane fill up
Wish that more small family owned businesses like this one exhisted way more knowledge here than any big box stores
Great home improvement store always have what I need and great customer service
Excellent service, great hardware and lumber, topped off with O-gauge model trains! If Home Improvement s Tim Allen came by, hed grunt loudly in adoration ;)
Best Stihl selection in the area. Workers are friendly and helpful.
Great family owned business in Oregon Ohio! We have been buying from them for years. Convenient Navarre Ave location! Shop local!
Awesome service and very knowledgeable about all their products, especially pet food and care.
Couldnt be happier with the Stihl sales and service department! They are great.
Very helpful employees, even carried my bag of dog Food to my car and put in my trunk
Employees are very helpful...especially Scotty. Saves me a trip out to Menards.
Good for hardwear and paints
Customer since 1974 • 5 Stars All The Way
Fast friendly service
Always find what Im looking for. 😊
Staff was very helpful in helping me find what I needed.
Great people and very helpful.