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Ferguson Industries the Original Door & Window Super Store
16065 South La Grange Road, Orland Park, IL 60467, United States
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Ferguson Industries the Original Door & Window Super Store
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el
Review β„–1

Jim was extremely friendly, knowledgeable and helpful. He came out to take measurements on the same day that I called, and helped me pick out the perfect door. Installation was less than a week after estimate! I love my new door. 😁 Overall great experience. Highly recommend!

R
Review β„–2

Ive seen I had 12 Marvin windows installed and my wife and I are very happy and Tela is the best.

Pa
Review β„–3

Ive worked with Ferguson on two houses now. This latest install was for replacing 70 year old wood double hung windows on my Mothers house with Sierra Pacific H3 double hung and awning windows. I have worked with Don on all my orders and have always been kept informed as to when the order was submitted, when the windows would be arriving, and when the installation would occur. Don has always done a great job at pointing me in the direction of the particular manufacture and window that would best fit that specific projects requirements and budget. It is nice to work with a reseller that carries different manufacturers because different individuals and homes have different needs and price points. No matter your needs, Ferguson should be able to meet them.Tela did a very thorough job performing final measurements to insure that when the windows would arrive, everything would fit properly. This included being flexible on both the installation date and the size of one particular kitchen window that would require the opening to be shrunk down by a mason.Lastly, Sam, Vlad, and Bart did a great job of installing the windows and sealing them up nice and tight with insulation. The aluminum work they put in around the windows is some of the sharpest I have ever seen. When the installers pulled away in the truck you would never have known they were just there due to the excellent job they did cleaning up.I highly recommend Ferguson for all your door and window needs, you wont be disappointed.

An
Review β„–4

The store salesman was very knowledgeable. The installation crew were professional and neat. I’m definitely satisfied with my experience.

Ja
Review β„–5

We solicited several estimates on new windows for our townhome. We felt that Nick, the salesperson at Ferguson, was more interested in making sure we selected the best windows for our home rather than just trying to make a sale. We had a couple of minor issues with the installation but Tela personally made sure that those issues were addressed and resolved quickly. The personal attention given to us as customers was greatly appreciated and we are very pleased with our new windows.

ri
Review β„–6

Tela, Andy and Igor: did a great job. Extremely professional, there workmanship was terrific. They covered everything and cleaned when finished like they were never there. I would definitely used Ferguson again

Mi
Review β„–7

We had Ferguson install Pella windows for our 5 unit condominium building. We are extremely happy with the quality of the Pella windows, however, very disappointed with the installation, follow-up when we pointed out a leaking issue, as well as the lack of professionalism from Ferguson . We did not originally have any issues until we had a big storm with high winds and sideways rain. During the storm we saw significant leakage. We found that the windows had areas with no caulk and other areas that were poorly caulked. Since Ferguson did all of the caulking from the inside of the building, we had very little confidence that they could/would properly resolve the situation and hired an outside contractor to do the work from the exterior of the building. We believe that we have resolved the problem, no thanks to Ferguson. To add insult to injury, we found the email correspondences from Gary Ferguson to be both rude and dismissive. Gary blamed our problem on the fact that we have split faced brick. Although split face brick can cause issues, our brick is treated and sealed on a regular basis in order to not absorb water. Our issues clearly are not due to the brick, but came from Fergusons shoddy work. We will never use them again and would highly discourage anyone from doing so!

Je
Review β„–8

Great warranty service. Ferguson installed new windows in my house in 2010. A seal went bad on one them this year. They had kept all dimensions and records for this window and did a nice job replacing the glass under warranty. Excellent communication through the process and very professional.

N
Review β„–9

Hey Everyone! I just want to say that Ive been too busy and I am late in my review because Ive had windows installed by Ferguson back in February of 2021. I called several window installers and got estimates. Then I called Ferguson and a young gentleman came out named Nick. He was very honest and interested in making sure that I get good windows for a great price. He was not pushy and not trying to sell me anything just to make a sale. He did not use any of these tactics that other salesmen use where theyre going to give you a big discount if you buy today. I really felt like he was a brother from another mother and we went over some windows and I picked the Kensington series window with a heat shield that eliminates about 85 to 90% of the heat coming in through the window from the Sun. He gave me a great price. I went over to the store in Orland and met with the owner who was courteous and respectful and went ahead and ordered the windows and when they arrived Tela and his crew installed the windows doing a beyond superb job. They cleaned up afterwards as well all professional and knowledgeable. Tela is a great guy and has a great eye to detail and He went around and fine-tuned all the windows so they open up and close perfectly. Tela noticed there were several minor issues with 2 windows from the factory after install and they ordered new ones on the spot. Couldnt be happier. Since Ive had these windows on since February 2021 I havent had any issues with them. My house stayed a lot cooler in the summer months kept all the heat out. I am so happy that I went with Ferguson and with the Kensington line. Youre not going to find a better crew and Company to deal with than Ferguson out in Orland. Best of luck. πŸ‘

Th
Review β„–10

Excellent service from beginning to end. Replaced a patio door 20 years old. Now Energy efficient and a beautiful upgrade to our home. The installers Afrim and Mike did an excellent job of taking out the old and installing the new! They were finished in a little over two hours with install and clean-up! We highly recommend anyone who are looking for new doors! β˜†β˜†β˜†β˜†β˜†

Fr
Review β„–11

Tela’s crew did great work. Project was completed in a timely manner and to my satisfaction.

Ro
Review β„–12

Just had my front door, screen door and patio doors installed. Mike, Afrim and Juan did a great job. I love how everything turn out.

ja
Review β„–13

I purchased window about 5 years ago and one fogged up. I contacted them they ordered and repaired very happy with company. They go over and above in service work.

pa
Review β„–14

Bought a new KHPP sliding patio door. Good quality and a good price. The install was excellent.

Da
Review β„–15

Very professional, their work was impeccable. They cleaned up as they were working so there wasn’t any mess. I would highly recommend them.

Li
Review β„–16

Our experience was great from the start. Our salesman is Jim Dockery who took a lot of time to make sure our questions were answered and offered help and suggestions on type and color. When we went to the store, even though Jim was our salesman, other salesmen were happy to help and answer our questions about all of the different type of windows. Tela measured and assisted with issues we had to rectify before we put in our windows as well as made sure the installation went perfectly. We were happy with the hard work of the installers and what a good and neat job they did. So happy we went with this company. Love our Marvin windows.

Ka
Review β„–17

I had two rotten old windows replaced by Ferguson last year with KHPP windows and they made such a huge difference! When I decided to replace the rest of my windows Ferguson was my first choice. Everyone I worked with, Nick, Afrim, Mike and Tela were great, and the new windows and patio door are wonderful!

Ly
Review β„–18

Really enjoyed working with this company. My salesman Don made great recommendations on the products. Tella, the installation manager was very courteous and provided great customer service. Ziggy and Peter did an excellent and efficient job with the installation. The whole team took great care of my home - careful demo, quality install and spray foam insulation, through clean up - all with great attitudes. The product I purchased looks beautiful too. Thank you! Highly recommend.

Be
Review β„–19

We are very happy with our new entry door and storm door. Our salesman was very helpful and the installation was excellent. Love our new door!

Pa
Review β„–20

Great experience from top to bottom. Jim was our salesman and he is very knowledgeable about every product Ferguson has to offer. Tela is the installation expert and manager and is focused on details. Both of them combined went above and beyond to make sure our windows were done perfectly

Ti
Review β„–21

Ferguson did a great job installing new Pella windows in our 125 year old building. The entire process from proposal to installation was a smooth one and we could not be happier with the finished product. Weve already reached back out to them with another project!

Gr
Review β„–22

We had our windows replaced and had a issue come about with one of the windows. We called and were amazed by the level of customer service and the professionalism of the entire staff, Tela was amazing! Telacame out to do the replacement he was very knowledgeable, and customer oriented! I would highly recommend Ferguson window and door of Orland Park.

Kr
Review β„–23

Tela, Bart and Sam were wonderful when installing new windows. On time, neat, know what they are doing and fun to talk with. Love the look of the windows, ease of washing glass, easy screen removal, thermal, and insulated so much better than what was there. A great company to work with.

Ro
Review β„–24

Ferguson industries is very pleasant to work with. Hi quality windows and patio door Worked hard to get the job done in one day. Cleaned up and explained everything. I would use them again and I recommend Ferguson industries Orland Park

Ca
Review β„–25

We cant say enough about how professional and seamless our experience was with Ferguson Industries. We decided to go with Marvin doors - Contemporary line, and we could not be happier with our results. The doors are exactly what we had hoped for and the quality is excellent. Our salesman, Jim, was readily available by email and text and responded immediately to concerns throughout the process. Our project was fairly involved...replacing an old patio door and bow window with a wall of doors. The project would require some major structural work, so we were a tad bit nervous. When Tela, the installer, came out to assess the scope of the project he told us that it would be a challenge, but one he was up for. And true to his word, he delivered EXACTLY what he said he would. Tela and his crew showed up when they were scheduled, were pleasant, polite and most importantly competent. Their workmanship was impeccable and they told us that they approach any project as if they were working on their own homes. They kept the job site clean and organized, which was greatly appreciated. We had no complaints with any installation workmanship and the doors work beautifully. We would HIGHLY RECOMMEND the Window & Door Store Orland Park/Ferguson Industries. They are an honest company who delivers exactly what they promise. We will be repeat customers for window replacement next year.

sa
Review β„–26

The installation Crew,Tella, Afrim, and Mike were quite informative and professional! They were able to set from picture windows so we could use our custom shades and do some minor repairs to set the patio door in place. Just ask for Jim Dockery and he’ll take you through their product line to find what fits your needs.

Ra
Review β„–27

I used Ferguson Industries of Orland Park for my new windows installation. The service in the office was great. Thanks Jim Dockery, also Thanks to Tela, Bart and crew, they did a magnificent job on installation, very nice people, knowledgeable and professional. Thank you.

Da
Review β„–28

From initial meeting to selecting door Nick was very helpful. He went above and beyond to help us get a custom stain we wanted. Door came in ahead of the time promised. Afrim and Mike did a great job of installing. Arrived on time . Installed quickly and professionally. Nice installation and cleanup. Would certainly recommend these individuals and Ferguson Orland Park.

Ma
Review β„–29

Tela, Bart and crew were very attentive and took the necessary time installing new windows throughout our downstairs. The job included much customization to retrofit a large front bow window. It came out beautifully. They left things clean and arranged for a painter to come and touch up the added trim. I felt very comfortable having this crew in my home and would highly recommend them to anyone who is considering window installation.

Ro
Review β„–30

Nice, courteous, professional people to do business with. Highly recommend to anyone needing new doors and windows.

Fr
Review β„–31

Don came out to give an estimate. Now, two weeks later, Im still waiting. I was told a trip to Vegas to celebrate 10 years in business was reason for delay. I dont think theyll make 20.

Ga
Review β„–32

They came at the precise time and were very professional and neat. Took them no time to take two windows out and put new ones in. Very clean. Respectful of the property and made sure any questions were answered. Teal has the best crew. They were very friendly and knowledgeable. Highly recommend.

Ka
Review β„–33

Thank you Tela for coming and fixing my window. After a few years of chicago weather it needed some fixing. Great guy and service was awesome and professional.

Sy
Review β„–34

Our salesman, Nick was professional and very helpful! Tela, Bart and crew came in and completed a two day job in one day! If you need replacement windows or all new windows, Ferguson is the place!

Jo
Review β„–35

We contracted Ferguson Industries of Orland Park, Illinois to replace two windows in our home 1 and 1/2 years ago. They did an excellent job on time and on budget. We are returning customers and have contracted them to replace 12 additional windows (five of them doubles) in our home. They accommodated our tight schedule and installed all windows in one day! The price was very reasonable and the workmanship is excellent. The installers left each room immaculate. We wish to thank TELA again for the best customer service and highly recommend Ferguson Industries of Orland Park, Illinois.

Pa
Review β„–36

This company helped us to customize our entryway doors. We were provided with excellent customer service from the beginning of the process until the final install. Quick turn on delivery around. The installers were extremely nice and professional our salesperson Jim, Tella the service coordinator and both installers have left a wonderful impression on us. The neighbors have come by and complimented us on our beautiful doors. We highly recommend using Ferguson Industries for your windows and door projects.

Jo
Review β„–37

Windows look great! Bart and crew did a wonderful job. I would highly recommend them and their products. Tela was able to schedule my install prior to my vacation. Thanks to Chris and the whole team.

Ed
Review β„–38

TOP NOTCH company! Products are outstanding, & treatment in the showroom from Jim and all was outstanding as well. They take their time, are very informative, and make you feel really comfortable, which was greatly appreciated as these end up being big decisions. Then on installation day Tela and the crew were professional, friendly, and really everything a homeowner would hope for.We Recommend this company HIGHLY!Ed

St
Review β„–39

Very satisfied with professional service provided by Bart, Tela, and crewWe were former customers and this experience was just as satisfyingThe entire crew were so professional and I would highly recommend this company. In fact, already recommended to my neighbor. Bart also took extra measure of suggesting to add trim to finish the look of the windows, which really made a difference. And all with such a professional, friendlyattitude. Cant say enough about these guys!

Ke
Review β„–40

Tela, Bart and the other gentlemen were timely and efficient. They were thorough and I will use them again.In addition to the installation crew, I have found Paul and Don to be responsive and very helpful.I am glad that I found this company,

Un
Review β„–41

The guys were really great. They were on time & professional. The work was done quickly & im happy with my new windows. Highly recommend.

Da
Review β„–42

The team at Ferguson did an amazing job on our window installation. We had 8 windows replaced on our 1928 Bungalow and the end result was amazing. From measurements to ordering to final installation the team at Ferguson exceeded my expectations. Tela, Bert, Sam and Vladk were top notch and when it’s time to replace a few more they will be the first ones I call! Looking forward to a warm non drafty winter!!!

Pe
Review β„–43

Quality windows with a good price. Installers work very well & efficient. Tela, Bart,Vladek,&Sam did a good job

Ad
Review β„–44

Had two Pella patio doors and 5 windows installed by Afrim and team in my Chicago condo last month, and couldnt be happier with the results. Great communication throughout and the installation was quick and well done. Thanks!

Bi
Review β„–45

It was very satisfying to see the old windows come out and the new ones go in nice and snug. Tela and the crew were on time, professional, and meticulous in their attention to detail. All the stickers were removed, the windows left clean, and the old windows and debris hauled away. Good job!

je
Review β„–46

Ferguson installed 15 new windows on my house in a timely manner. They look great and the crew did a assume job. Thanks Fergusons

De
Review β„–47

Everyone is nice and polite. There work is fantastic. Neat and clean. Did my house and now my kids house. I recommend them very highly.

Na
Review β„–48

Installers were prompt, courteous and did a great job. If I buy any more windows I would surely use them and do not hesitate to recommend them. They were one of three companies recommended by our home owners association and I am glad that I picked them.

El
Review β„–49

The crew at Ferguson Industries installed a wall of replacement windows and French Doors at our north side Chicago home. The crew was professional, worked quickly, and did a wonderful job. Special kudos to Tela who went above and beyond to help us fix some minor issues with the screen door closure. Tela and the crew were a pleasure to work with all the way around!

Ja
Review β„–50

Our condo association just had window and balcony door replacements in 12 units (thus, 12 separate owners to deal with). Daniel and Oscar were our installers, and they demonstrated great workmanship. They arrived on time daily and stayed as long as it took the get the scheduled amount of work done for the day. Their work was cleanly and efficiently done, always with a pleasant attitude. Tela oversaw the project. He was in-site daily addressing the needs of multiple owners. He was friendly and professional, making sure everyone had a positive experience. I would recommend Ferguson for windows and doors, no matter the size of the project.

Yv
Review β„–51

I’m a repeat customer of Gary Ferguson Industries because he owns the only window company in Illinois I would ever use. The owner and his staff, especially Tela, are very thorough and professional. The quality and workmanship of his windows are, by far, rated a 10. His window installers are in and out and you know the windows have been expertly installed and everything inside and outside has been left in pristine condition. Last but not least, his prices can’t be beat for some of the best custom built windows of all style on the market. Try Gary Ferguson Industries of Orland Park, IL and I guarantee you, you will be 1000% satisfied.

Pa
Review β„–52

A couple of years ago, Aurora Rodriguez and I replaced several of our original 25+ year-old windows with Marvin. We really liked the new Marvin windows and when it came time to replace more of our original windows we went back to the Marvin dealer. We were shocked with the new price quoted by the dealer as it was almost twice what we paid previously.Obviously, we needed to get another quote so we looked online and found Ferguson, another Marvin dealer, to be very highly rated. We are both quality and cost conscious, as well as being very detail oriented/skeptical home owners.So, we went to Ferguson’s Orland store in order to check them out in-person and that is when we met Chris. We spent at least an hour in the store looking at samples and grilling Chris on all of the things one should know before choosing a dealer/contractor.In the end, we decided to let Chris come to the house in order to go over our expectations/details of the job, take measurements, and to ultimately submit a quote.The quote Chris submitted was substantially less than that of the Marvin dealer we had previously used, and we had come to trust Ferguson to do a quality job on the install. Needless to say, we decided to go with Chris/Ferguson.Our new Marvin windows from Ferguson were installed today and we could not be any more pleased. Attentiveness, responsiveness, best pricing, quality product, and a great install...we could not recommend them highly enough to others, and we will definitely use Ferguson again if we ever need to replace any windows.PS. Be sure to ask for Chris, we guarantee you will be happy that you did.

Ka
Review β„–53

Tela was very punctual and professional Came back multiple times to assist us with our doors after installing new carpets to recut our interior oak doors. Would recommend them highly πŸ‘

Me
Review β„–54

I had windows replaced this week, and Bart and his crew did a fantastic job! The three of them were polite, efficient, and respectful of both my home and dogs. A shoutout to Tela for stopping by near the end of the install to ensure I was happy with the work. Everything was done efficiently and professionally, and, most importantly, they left me with some great looking windows.

Je
Review β„–55

I bought a custom Marvin patio door from Ferguson Industries. The door is beautiful. Our salesman Jim was very friendly and was very helpful with the questions we had. The installation team (Tela, Bart, Sam, and Vladek) did a great job installing my patio door. I am very satisfied with their products and service. I will use them for my next project.

OK
Review β„–56

Had to install two windows in my house. Nick from Ferguson Industries was very responsive and attentive in helping us choose the right type of sliding windows. 5 weeks later the windows were ready and Tela and his installation crew showed up on time and did a very good job by carefully removing the old windows and putting up the new ones. Overall very pleased with the outcome.

Fr
Review β„–57

Mr. Fix-It always says that, while the quality of the windows you buy IS important, even the best windows wont do you much good if you dont have a good installer. So while we were very impressed with the quality of the Sierra Pacific windows we chose to buy, the quality of the workmanship and service we received was the real frosting on the cake. Before buying our windows, we visited a number of dealers. From the start, we were impressed with Nicks willingness to explain, his patience in showing us the options available, and his willingness to let us walk out with out a commitment. The entire office staff was helpful, offering insights on the pros and cons of the things we were considering. When we looked at our pie in the sky options, like specialized finishes, garden windows and such, Nick was careful to make sure we understood the financial ramifications and offered us suggestions to attain a similar goal which was more within our budget. On our third trip, at which time we were to sign a contract, we decided to change the design of our front windows. Nick was more than willing to redraw the plans, requote the job, and rewrite the contract as we sat there, talking to Gary and the rest of the staff. When it came to installation time, Nick himself, a former installer, put on a tool belt to make sure our windows would be done before Christmas. His crew, which included another installer turned salesman named Chris, Andre, and Billy among others, were prompt, worked constantly throughout the days, and gave us an awesome outcome. My husband, a retired carpenter with over 30 years experience, was super-impressed with the care they took in making sure each window was properly hung and insulated. Neighbors have all commented on the beauty of the new look, and it is a joy to open our front curtains each morning and look out through our new windows!

Ro
Review β„–58

We had an excellent experience with Ferguson! Afrim and Mike were friendly, efficient and considerate in our home. Made sure we knew exactly how they were going to proceed and did so in a quick but profesional manner. They left our home as clean as it was when they arrived! Would reccomend everyone there at Ferguson. We love our new windows! Thank you all!

Ap
Review β„–59

Tela, Afrim, Mike, Don, Bart, Sam, and Vladek were extremely efficient and professional in all of the services provided. They were thorough and careful in the work they performed. Also, the owner, Gary, was very nice in all of our dealings and helped with the pricing. I would definitely recommend this company for anyone considering the purchase of windows and doors.

Ri
Review β„–60

This is the 2nd time I have used this company and would definitely use them again. First time was to replace all my windows and this time was 3 storm doors and an inside door. Great products, service and installation was fantastic.

Br
Review β„–61

Purchased and had new window installed 2 years ago. Began having difficulty getting window to close and lock properly. Called to report problem and to request service. Service man Tela responded today and quickly resolved problem. which turned out to be an operator problem, not a problem with the window, Im embarrassed to say! Tela was kind enough to provide a few tips on how to avoid recurrence of problem. I was not charged for what clearly was my fault! Great company, Great product, Great employees! I highly recommend them!

St
Review β„–62

Tela and Bart were amazing installing our windows from start to finish. Thanks for everything guys

Bo
Review β„–63

Used the company for the second time. Tela was very professional to work with and the installers were fabulous. I would never hesitate to use this company again .

Am
Review β„–64

Great experience having our new windows installed today. Would recommend them to anyone...very professional and fairly priced! Thank you Tela for a job well done!

La
Review β„–65

Recently I needed windows replaced on my home before these cold winter months arrived. I searched and did a lot of research on different companies to use. Someone then referred me to a local company and after reaching out to them, I was instantly sold on using them for my window needs. Installer/salesman Chris was a very straightforward and a professional salesman! He knows exactly what he is talking about and was able to answer all of my questions/concerns pertaining to my window style. It was refreshing to have someone, like Chris, there that was very knowledgeable. I have had other consultations from other companies and I was not comfortable with the unprofessional vibe and cookie cutter salesmen responses. If you want quality work and a very punctual, professional, and detail oriented service experience - Ferguson is the company to call!

An
Review β„–66

We had a great experience with Ferguson Industries from start to finish. They worked with our Association to make sure all expectations were met. The team was quick and efficient with the installation of the windows. Tela was a great help in many areas including providing tips to help keep our windows in great shape for many years to come!

Ma
Review β„–67

We had a great experience with the men that installed our new front door. Tela a very experienced tradesman, led the way. Could not be happier with the job done. Thank you, Ferguson Industries.

Lo
Review β„–68

My husband and I visited several window companies and settled on Ferguson. Chris, Gary and Tela impressed us with their knowledge and expertise and we felt the most comfortable using Ferguson. Based on their recommendations, we purchased Sierra Pacific windows instead of Marvin, and switched from casement to awning.After removing our existing windows, the installers discovered some rot and insects. They contacted Tela who arrived within minutes and came up with a plan to fix the problem. He made us feel confident that all repairs were being handled correctly and he stayed with us the rest of the afternoon until the new windows were installed and completed. A huge thank you to Tela for keeping us calm. The new windows are beautiful and we could not be happier.

re
Review β„–69

Was very professional & With highly qualified equipment & workers. All Done in one day! Tela was very professional & explains everything that were doing. Very pleased with all of it. Thanks

Wa
Review β„–70

Let me begin by saying that I’m someone who doesn’t typically do many written reviews. However, I’m going to break precedence in this instance. I bought 14 new windows and 1 patio door from Pella. Ferguson Industries was contracted to do the installation. The process began at 8:00 am on 11/10/20 and concluded after 5:00 pm on 11/11/20.The installation crew (Bart, Sam, Vladek and Tela) were hard working and customer driven. I had to beg them to take coffee and donut breaks. They never left the worksite and never broke for lunch. They were as serious as a heart attack yet very friendly and focused.Each member of that team had an expertise i.e. siding or carpentry etc. For example, I was trying to salvage the old windows for a friend’s barn. Although that was a tough request to ask they were able to skillfully accomplish that request in most situations. I also used the opportunity to clean some mildew off north facing upper dormer windows. I cleaned the low hanging siding but they were able to spare me from climbing a ladder at my age. They cleaned off the high sections of siding. They glisten in the sun again.In every major installation I’ve ever done there is always an issue. No one can promise otherwise. In my opinion, It’s how you address the evitable issues that set one company apart from another. The folks at Ferguson met my expectations and in many ways exceeded them.They were honest. They were careful not to make a total mess. And the mess was made, was cleaned up and disposed of.I need 4 or 5 more windows, I will use them again. In fact, I will insist on them doing the installation.

Te
Review β„–71

Very pleased with the workmanship and product! We have an older, stucco home which a number of window companies told us they wouldn’t touch. Door & Window Superstore was one of a few that said they would. Even though the crew was just 2 guys, they arrived punctually and were professional and meticulous with the installation, including using drop cloths and cleaning up every room. They finished 13 Pella windows in the same day, including framing out a rotted opening where the old window leaked. The windows look beautiful inside and out. Fantastic workmanship for a great price with this company!

El
Review β„–72

From my first meeting with Jim Dockery, the salesperson who helped me order the appropriate windows for my townhome, through the installation which occurred yesterday, my experience was faultless. Tela Malovski, the installation crew leader, and his men--Jim, Bart and the others, operated as an efficient, professional unit throughout the installation. I will use this company in the Spring of next year to install all of the windows in my home. The windows are beautiful, and I am wholly pleased with them.

De
Review β„–73

We needed 30+ original windows replaced in our 80 year old home. Ferguson Industries was the third and final company that was consulted. We stopped at three because it was evident that Ferguson was the most forthcoming regarding product pricing and installation costs. Nick (Sales Rep) and Tela (Installation Mgr) carefully measured and catalogued each window while patiently addressing all of our questions and concerns. We visited the showroom numerous times to view the product and ask more questions. Each time we were greeted by an informed professional capable of addressing all of our concerns. Once we committed the product was ordered and a delivery date was provided. The windows were received from the manufacturer within the time specified and an installation date was confirmed. Barts three man crew showed up as scheduled and were ready to work. Tela was also on site to assist as necessary. The crew diligently worked thru two days of intermittent rain, falling temperatures, cloudy skies and brutal winds off Lake Michigan. All the while they continued to provide attention to detail and deliver a quality installation. Their work is impeccable. In addition, Tela demonstrated window features and maintenance. We are now confident in our ability to appropriately operate and lock the windows. Tela even removed ALL the stickers. The property was left in pristine condition. Nothing but beautiful windows were left behind.

Ku
Review β„–74

Really appreciate the EXCELLENT FOLLOW-UP after the sale.Tela in particular did and continues to offer exceptional, professional & outstanding service !We would without reservation recommend Ferguson and Tela to handle any window needs you might have!

La
Review β„–75

From sales to installation, and even for a service call to correct an issue Ferguson has a great staff. Courteous, friendly and efficient make for a combination that can’t be beat, Gary only hires the best!We had three new entry doors installed along with two storm doors and couldn’t be more pleased. Next Spring we will be doing new windows and for sure Ferguson gets the job. Thanks to Chris, Tela and the rest of the gang for a job well done.

Sh
Review β„–76

The Ferguson representative and the owner worked with me to find the most effective solutions and options for my doors. They looked through multiple options to find the best fit. The installer was timely, friendly and very efficient. I love my doors and would refer anyone looking for the best service and quality to go to Ferguson Doors in Orland Park.

Re
Review β„–77

We have just had Tela and Chris from Ferguson Industries complete our window repairs from the manufacturer warranty. They did a great job, we’re punctual and treated my home with respect. They cleaned up well when they were finished and got the job done right on time. I highly recommend them and would definitely hire Ferguson Industries again in the future.

Ho
Review β„–78

Tela was patient and careful with his explanations and demonstration. Work was done quickly but with care. Construction area was left clean and neat.

Ba
Review β„–79

Tesla, Bart plus one we’re great! It didn’t take long.

Le
Review β„–80

From start to finish Jim my salesman was very helpful. The new door came out great and my wife is very happy with it. I would definitely recommend Ferguson Industries to my friends and family.

Ed
Review β„–81

The crew went Above and Beyond in the installation. Great job all the way around!

Ja
Review β„–82

After having consulted two well-known national window companies and finding both their prices and their timelines incompatible with my needs, I was fortunately referred by a friend to Ferguson. In contrast to my experience with the two well-known window companies, my experience with Ferguson Industries has been just what I was hoping for-affordable, timely, professional and wholly reasonable. I need to have all the windows in my townhouse replaced, and it is at Ferguson where I will select all of my replacement windows.Once again my experience with Ferguson Windows and doors has been wholly satisfying. This time I had 6 windows installed. Afrim Xeraj and Mike Mabrito worked tirelessly all day while still remaining friendly and courteous. I could not have wished for a better experience. Had I been able to hire them away from Ferguson to make repairs on my twenty-five year old home, I would have done so immediately! I recommend Ferguson Windows and Doors without exception.

Tr
Review β„–83

I decided to replace two sets of outdoor french doors in my kitchen and got several quotes from different door/window companies. Not only did Ferguson Industries provide me with the best quote (by several thousand dollars), but they educated me about the doors I wanted to buy. I liked the fact that they didnt pressure me, which allowed me to take some time to read up about the door manufacturer, their product/warranty/reviews. The doors arrived within the specified time and the install went very smoothly. Since the doors are very heavy, I did have some issues with them staying open all the way. Ferguson Industries has always been very quick to respond and coordinate a day for a technician to come out. I cant say enough good things about Tela Malovski. He has gone above and beyond every time he has come out. I highly recommend Ferguson Industries and Tela Malovski for any and all of your door/window needs.

Je
Review β„–84

Chris Smith came to my business and done a great job handling my window and door project, and went above the job by fixing 4-5 windows that were not operational!! Thanks Chris. πŸ˜€ I waited for you guys to finish the whole job before I made the effort and gave a review... Im totally happy with Chris and Ferguson Completely πŸ˜€. And Thanks for the coffee(s).

Ka
Review β„–85

Recently had a 1/2 moon window replaced. Salesman and Installers were great! Clean, friendly and efficient. Window looks great. Will return to replace other windows as needed.

Ri
Review β„–86

I WOULD GIVE ZERO IF POSSIBLE. i HAVE MARVIN CASEMENT WINDOWS THAT ARE ABOUT 18 YEARS OLD. THE WOOD IS ROTTING ON SOME OF THE SASHES SO THEY NEW TO BE REPLACED. I CALLED THIS COMPANY THAT IS A DEALER TO COME OUT AND GET ME A REPLACEMENT COST OF THE SASHES. AFTER THE FIRST NO CALL NO SHOW THEY FINALLY CAME AND MEASURED AND TOOK PICTURES OF WHAT I NEEDED. I KNOW BY CALLING MARVIN DIRECT THAT THERE ARE REPLACEMENT SASHES AVAILABLE. AFTER 5 DAYS I CALLED THE DEALER FOR PRICING AND WAS TOLD ILL CALL YOU RIGHT BACK. A DAY LATER I CALLED AGAIN TO BE TOLD THAT THEY ONLY CAN DO A FULL REPLACEMENT AND IF I WANTED SASHES I MUST GO THROUGH MARVIN DIRECT. WHAT A JOKE! THEY ARE THE DEALER.........I CALLED MARVIN AND THEY DONT UNDERSTAND WHY I WAS BLOWN OFF. I WILL DEAL WITH THEM AT THIS POINT. BUYER BEWARE AS THIS COMPANY DOES NOT WANT TO SERVICE THE CUSTOMER PERIOD.

Li
Review β„–87

Afrim and mike did a great job very satisied

mi
Review β„–88

Warning ! Im a repeat customer so I assumed Ferguson would give me an honest fair quote on new Marvin Windows . Unfortunately they were $324 per window higher than other local Marvin dealers in the area. Do your homework and save $$$.

We
Review β„–89

I just had my second set of windows installed by Ferguson today and again, it was a great experience. I learned about Ferguson Windows from a friend who highly recommended them. I had 8 windows installed a few years ago and after a fantastic experience, made plans for another big installation today. Both times, the customer service experience was excellent. My installers today, Daniel and Oscar, did a stellar job of installing 10 basement windows in about 6 hours. They thoroughly cleaned everything up(my basement is cleaner than it started) and were very responsive to my requests. But Tela, the installation manager, really made my day when he fabricated a fix to what could have been a challenging problem. I really appreciate his willingness to go the extra mile(or five!) to solve the problem. The windows are high quality, but the quality of the windows only goes so far unless you have quality installation. I appreciate the attention to detail and quality workmanship! Thank you Daniel, Oscar and Tela!

JA
Review β„–90

I purchased a storm door, for a neighbor from Ferguson Industries. I received everything as promised. Door came in perfect. Even the dogs love it.

Ma
Review β„–91

Great service and great quality windows for a fair price

Ch
Review β„–92

I had some windows and patio doors installed, I have to say the Kensington product line has dropped my utility bills substantially. The installers were quick and clean, used drop clothes through my entire place, very pleased with the outcome!

Ji
Review β„–93

We live in New lenox and have some windows that were leaking and had at least five window companies come out here and not one called me back. Ferguson industries not only call me back but gave me a fair price and sent an employee adrian who spent two days out here fixing the windows. Wow and if i ever need window company again thats my recommendation go with them. With the guidance of the supervisor Telva, adrian was able to secure our windows and we have a tight seal on both of our windows and they look awesome.

Ro
Review β„–94

Ferguson Industries installed new windows and patio doors at our building.Excellent products,installation and the supervisor, Tela was very helpful and knowledgeable.Bob R.

Ca
Review β„–95

Weve used this company multiple times over the last few years. Theyve replaced a couple small windows, sliding glass door, and a couple giant windows - one with a huge half round on top. Each time the installation was perfect and the crews have always been very friendly and professional. Well continue to use them as our windows need to be replaced.

Ni
Review β„–96

Great company on top of everything from start to finish willing to go the extra mile for their customers .

Is
Review β„–97

Tella and chris amazing very pleasant and professional fixed window better than before. Thank You!

yo
Review β„–98

Salesman Jim Dockery was awesome!

To
Review β„–99

The people are helpful and courteous.

Ly
Review β„–100

Excellent Experience and Highly Recommend! Jim Dockery was knowledgeable, honest, and great to work with when designing our front door. The installation manager, Tela Malovski, was professional with outstanding follow-up. Jim and Tela came out separately to double check our order and measurements which ensured a perfect installation by Afrim and Mike. Very Satisfied!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:16065 South La Grange Road, Orland Park, IL 60467, United States
  • Site:http://fergusondws.com/
  • Phone:+1 708-478-6000
Categories
  • Door supplier
  • Door shop
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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