I have been living in the Orlando area for about 6 years now. The bike shops here are great and they do their best, but there have been a handful of services in them that have let me down in terms of service, trust, and quality. After being a loyal Velofix customer for about 2 years now and having tried most of the bike shops in the area, I can say without a doubt the best bike shop for quality customer service, client trust, and mechanic work is Velofix Orlando.Jarrod and his team at Velofix Orlando really cater to each individual client. If there is an issue with a service, the team is more than happy to help you reach resolution WITHOUT tacking on a ton of additional service costs(something I have dealt with at bike shops here in the past). The attention to detail is incredible, and I cant speak for everyone, but I personally trust Jarrod and his team to take care of me more than any other bike shop in Orlando.If you dont want to come to their shop, you pay for the convenience of them driving out to you, but that is a fair trade. Additionally, having the peace of mind knowing that no matter what, you will get exactly what you need done in an honest and open matter is worth it. They are not here to make a quick buck and up-sell you on additional service. They give you their suggestions, and you are in control of the service from beginning to end.Thank you Jarrod and the team and Velofix Orlando. As long as I am in Orlando I will be a client of theirs.
I’m delighted with Velofix service so far. Bicycle delivered timely and perfect conditions. Great service.
This was one of my best experiences in bike fix & build. They arrived on time (9:00 am). I wanted to do the frame swap from a steel frame to a new carbon frame. He did an amazing job in a very professional manner. He found some things that werent correctly installed, and corrected them properly. In total, it took about 3 1/2 hours. During the entire time, he was very kind and explained all details about the bike. If I want to build one more bike, I wont look for somewhere else.Again, this was one of my best experiences in bike fix & build. Strongly recommend.
Great service, easy to use, they showed up as scheduled, tune up on the bike was great. I recommend this service!!
Jay is awesome and very fast. Ill recommend velofix anytime
The service was AMAZING. The process was painless, simple and direct! They came to my house, found the problem, fixed it while telling us Sachs yep they went through, then rode it to make sure it was perfect.I would definitely work with them again to fix any of my bikes! Just AMAZING overall!!!
My bike never rode correctly from the first day, but it worsened after a bike trip last summer. My usually bike shop kept telling it me it was “normal” but I knew it wasn’t. I called Velofix, they came my house and fixed it. My bike rides better than it ever has!!! Their prices are no more than a brick-n-mortar bike shop. I highly recommend Velofix!
Mr.Cooper is super nice and very transparent. He looked at my bike and told me what needs and dont need to be fix. Very professional and gets the work done the same day. I highly recommend people with all types of bike to come see him. Plus they do mobile bike service which is really convenient. The price is very affordable and he works with you if you are in a tight budget. Highly recommend!
Cooper was very informative and showed me exactly what he did to my bike after my basic tune-up. He also shared with me tips on keeping my chain clean, and did everything in a timely manner. I would absolutely recommend Velofix! Keep up the great work, Cooper!
Service was painless and convenient. My tech, Jay did an excellent job at explaining what he had done to the bike and provided further advise on how to keep the bike functioning at optimal performance. Would recommend you give them a try.
Everyone at Velofix Orlando is superb. They are courteous, prompt, knowledgeable, and reasonably priced. They go above and beyond to make sure their customers are 100% satisfied. You will not be disappointed. Give them a try and you will see what I mean. Great job Velofix-Orlando!
AMAZING!!!! I scheduled a bike assemble and Jay showed up in the Mobile Bike Shop right one time. EXTREMELY professional, thorough, a definite expert and super friendly! The service was so awesome that I went to the shop later that day to purchase my helmet, pump, cover and lock. The entire team is just a group of amazing humans who are genuinely happy to help and offer you honest recommendations and have YOUR best interest in mind. They are 100% my go-to bike people!!!
Exceptional experience working with Cooper! Knowledgeable, skilled, friendly, and exceptional service at a great price. All four bikes and a unicyle like new!
Jay was punctual and patient with me asking questions about my bike. He even explained how to replace a bike tube. Will definitely use their service again.
Great experience, they show up, and they repair it in their van. They did a total diagnosis, did the tuneup as well as having all replacement parts needed to get my bike fixed correctly. They even had multiple options for new grips.
Excellent service. Professional people.
Simply put, why take your bike anywhere else. Velofix Orlando FL surpassed all of my expectations. They do it all. Not only will they fix your bike, but theyll also give advice and recommendations all from the comfort of my driveway!Starting with Jared (Coop) he responded to my online inquiry within an hour. The maintenance tech Josh, one word, awesome! Joshs customer service was excellent. Very friendly, knowledgeable and fast service. He was even approached by a few of our neighbors with questions regarding their bikes and was happy to answer their questions, while always working on my bike.The only recommendation I would give someone is to make sure you call and ask for a quote. The price I ended up paying was much lower than the price online.Overall I will definitely recommend Velofix Orlando FL to all my friends and I recommend you to go to them as well.Thank you very much Velofix Orlando FLEdwin Mella
I called a few shops before deciding on this one. Velofix was the only one that inspired trust. And they didn’t disappoint. They came as promised and built my bike in record time. (I’d bought it online.) The bike looks gorgeous! I had lots of questions, and they answered them promptly, thoroughly, and in a friendly, but professional manner. You can’t go wrong with Velofix!!
AMAZING, just amazing. The service was great and I learned so much about the bikes problem and how to fix and avoid it in the future. I would most definitely work with them again.
I recently purchased a bike from priority bicycle shop in New York City. I chose to have Velofix assemble my bike. The fellow that came out his name was Josh. He was absolutely terrific! He tightened every single nut and screw on my bicycle he tested every single part of my bicycle and he even test drove my bicycle. If you are getting a new bike and Are not comfortable assembling it yourself then you need to choose Velofix of Orlando as your bicycle assembler. You will not be disappointed. It is worth every single penny you spend to have Velofix put together and assemble your bicycle. Again ask for Josh he is the best of the best!Lest I forget, the owner’s wife, June, was absolutely wonderful on the telephone!!Charlie BarrettOrlando Florida
The tech was friendly and efficient. He did the exact work I needed. It was a great experience I would highly recommend! The bike runs great.
Love Velofix Orlando! Never have a bad experience. They are always very responsive when I reach out for assistance, show up at the appointment time and are very communicative during the entire process. They give my bikes the best treatment and I know I can trust them to only advise service that is needed and not to do something just to make money. They will always have my business!!
Jay could not have been more professional and knowledgeable. I would definitely refer others to Velofix. Great operation with personality!
All around my experience (service and pricing) with Velofix has been a positive one. Jay took great care of my bike and got me back on the road. Thanks again Jay. I took the bike for a spin afterwards and it performed flawlessly. I will definitely refer family and friends to Velofix, as a matter of fact, a some of my neighbors inquired about Velofix after seeing the van parked in front of the house. They didnt know the service was available and thought it was a fantastic idea.
Cooper is an amazing Owner. He was very knowledgeable, informative, helpful and created an amazing shopping experience. Im super happy with my purchase and I would highly recommend the shop and their services.
A pleasure (especially in times like these) to have a service that comes to your door. I had several bikes in my garage in need of work, but have been putting off getting the work done. Velofix gave me an appointment within a day of calling and spent a lot of time and attention getting my bikes in ride-perfect condition. It is my pleasure to give them the highest and best reference possible.
John did a great job. I was able to forgo the typical two week waiting period all shops have to work on your bike. He made my bike run better than when it was new. Very impressed.
Wow, what a great company. From start to finish from setting up an appointment, dealing with shipping delays and final execution the entire team really delivered first quality service. Josh was our on site professional and he could not have been better. I was so impressed I asked for his card so I could ask for him again. Today, I had a new Radrunner Plus put together and two existing bikes inspected... Josh is a true professional and I highly recommend. Again, the entire team deserves 5 Stars.
What a great concept! Reasonable rates, especially considering the convenience factor. Jay did a great tuneup, replaced bad bearings in my bottom bracket, mounted an accessory bar and most of all FIXED a nagging seat post problem and got my spongy wonder seat where it will finally stay in place! I simply can’t say enough good things about Velofix and Jay in particular. They will get ALL my business going forward.
Wonderful, first class service by Cooper and His Velofix Team. My bike feels like a new ride!
These guys are amazing I highly recommend them. Very responsive and know a ton about fixing and maintaining bicycles. I worked with Josh he did a bunch of repairs for me. Hes great and I also had Cooper in the beginning who also was fantastic.
I needed some bicycle parts yesterday. Jarrod was even willing to meet up with me last evening after his long day. The parts are always correct and of quality. The service is above and beyond. Jarrod knows his bikes. So helpful! I highly recommend this business for your bicycle needs.
Jay did an excellent job servicing my Rad bike. I really appreciated the attention to details. Thanks. Im very pleased.
This was the first time i used Velofix and i couldnt be more happy about. They are very easy to communicate, sharp on time, and very professional. Their work van is incredible well organized and equipped. The bike was serviced properly and all complaints on it were solved. Great way to save time with convenience. Price is very competitive if you count your time saved. Highly recommended.
Excellent attention! They offer more than you expect!! Definitely a good place for your bike!
I am in the area temporarily helping my parents coordinate some healthcare issues. I’ve been riding my father’s old Roadmaster mountain bike each morning to maintain my sanity. This bike had never been serviced and was in dire need of some maintenance. Velofix responded within minutes of my Yelp request for quotes and was able to provide next day at-home bike repair at a rate comparable to the best shops at my home in DC. Technician Josh was communicative, proficient and courteous. Best bike repair experience I’ve had on 25 years of biking. 5 STARS!
Arrived on time and did an amazing job. My bike is better than new!
Excellent service! It’s great that they come right to you and you don’t have to cart your broken bicycle to them. Nice people very helpful and know there stuff!
Quick and detailed process. As a new rider, he answered every question thoroughly and gave me the resources for everything I would need. I’ll be using this service again.BZ
I had two bike the need to be repaired and Josh my Technician was able to take care of both in the same visit! He was very helpful and provided outstanding customer service. I like the fact it more of personal interaction as opposed to dropping the bike off at shop and them getting to it when ever they can or feel like. 👍🏼👍🏼
Arrived on time and was extremely communicative. Great price and fast service! Will use again
VeloFix mobile really gave confidence to the assembly of our 2nd RAD Mission 1 ebike. Jay, the bike mechanic, was punctual, knowledgeable, professional. Thanks Jay!
No need to load up the bikes and travel to a bike shop. They bring the shop direct to you! How wonderful. I’m so thankful to a neighbor for turning me on to Velofix.
This was the first time I had ever done an on-site bike service appointment. I have to say that it was definitely worth the try. This experience was far more convenient. They come to you, instead of you dragging your bikes to a shop. You determine the time (scheduled reservations). They communicate in real time (via text) while they are fixing your bike (so no surprises). They fix your bike on-site and finish before they leave. So it’s all same day! And - it’s cheaper than an in-shop repair. Jarrod was timely, professional, communicative, and effective. I am so glad I tried this and plan on using this service going forward.
Prompt, friendly, expert, efficient service. My bike has never run as smoothly. Josh is a true professional with a passion for riding. 👍🏻😊
Jay did a great job on a tune up and repair of my road bike. I will be going to Jay for all my future bike needs.
And extremely efficient, professional, and quick response to our needs! The bikes have never been better and the price was very reasonable. I would highly recommend this service and have already recommended this service to many of the neighbors since biking now has become such a thing during this Pandemic.
Jarrod and his super helper, Jordan, did an outstanding job. Our bikes were expertly assembled. Jarrod took his time making multiple adjustments to our bikes to ensure a comfortable fit as well as explaining the components of our accessories. A+ for customer service. We would 100% use them in the future. Thanks again, Velofix.
They a very thorough job. My bike rides like new.Im very happy
Great concept, service, and very punctual. Service repairs are somewhat pricey, $115 to repair a tire on a bike is kinda on the expensive side. Overall, pleased with repairs but may think twice next time.
There are not enough words to express how awesome this company is! Jay Is awesome. He even taught my Mom how to ride a tricycle!! Take all your needs to these awesome people! Thanks Jay!
Excellent and reliable service. 100% recommended.
Found this service through reviews on Yelp. Great service and would definitely use them again.
Jay came to our community and worked on our two Schwinn mountain bikes, he was courteous, professional and knowledgeable. Our 8 year old bikes are like new again. We would highly recommend Velofix to anyone who needs high quality bike work done.
I feel really good about having my bike fixed rather than buying a new one. The technician was on time, gave an estimate quickly, then worked his magic till my bike rode like a dream again. The chain and gears had been rusted and the brakes were bad. It took about 2 hours and was all done in their mobile shop in my driveway (super convenient). It was a little more expensive than I anticipated but once I considered al the options, I think it’s a fair price for their expert service.
Coop was very helpful and was able to travel to my work place the day I called him. His service was excellent, and you just can’t beat that kind of convenience!
Jarrod and Jay were awesome! I got a pretty quick booking despite the pandemic. Jay fixed me up quickly when other bike shops couldnt figure out the issue. Jay even came back out on his own time to double check something I had a question about. My bike was returned wiped and sanitized.Thanks Velofix Orlando!
Service was exceptional! Would highly recommend their team! I was promptly scheduled, received text prior to arrival, left bikes on porch, they serviced/sanitized and called to update me. My bikes were an Orbea and two Treks. Can’t thank you all enough for the ease of service and incredible high level of service.
Very professional, excellent communication, and Jarrod went out of his way to get me back on the road without missing a beat. Bike came back to me dialed in and riding better than ever. Highly recommend!
Easy, fast and great work done on our bikes! He worked on everyone bike from my moms to the 5 year olds and everyone was thrilled with getting their bikes up and running in tip top shape again! I will defiantly be using Copper and his team again!
From contacting the owner of their Orlando operation, to talking to the mechanic he had sent over - this service was exceptional, very informative, and didn’t cost an arm and a leg to have do the work that my bike needed. Would highly recommend them!
Josh was professional and very knowledge. Took his time and fixed my bike right.
Awesome five star service... I highly recommend it. Cooper and Jay were excellent...!!!
I was in a pickle after some rough travel for my bike. Velofix stepped up and completely saved my Challenge Daytona Triathlon. They tuned everything and my bike road even smoother than the day I bought it.
The experience could not have been any better. The owner called me directly, the mechanic showed up early, the service was excellent, and the bike was fixed quickly.Ive had a ridiculously fun week riding it thanks to Velofix.All of this happened when every other local bike shop told me they were 5-7 weeks out from being able to fix the derailleur if they even answered the phone.Velofix came to my house. It couldnt have been any easier, more convenient or a better experience.Five stars and two thumbs up!
Very professional and friendly, great staff, thanks Jake👍
Super convenient service and had everything done in a respectable amount of time. They even worked with Shimano on a warranty issue. Highly recommend VeloFix and will definitely use them again in the future.
Excellent professional bike service/craftsmanship, affordable and fair prices, coolest sprinter van ever... highly recommend.
Im absolutely thrilled with my experience with Velofix. I was pleasantly surprised every step of the way including meeting the owner Jarrod Cooper at my home in the huge Velofix van.As Cooper worked, he educated me about my bike every step of the way. I found this enormously helpful.He also had extra supplies that I needed.The prices for the services and products were very reasonable.I cant imagine ever going to a traditional bike shop again. This is absolutely the best way to get your bike serviced today.Velofix is a brilliant business model executed by a passionate, knowledgeable, articulate craftsman who is custom made for this role.
Very professional company. Showed up on time. Job well done. Kind, courteous and respectful technician.
I can’t recommend Velofix enough. My bike rides better than the day I got it, and it’s got over 1200 miles on it. Thanks Coop for making at least one part of life amazing!
Very happy with the service specially with not having to drop my bike at a shop for a few days, got an appointment for next day and bike was ready for me to get back on it !
It is a pleasure working with Jarrod and Jen. They truly offer excellent service, great advice and always super friendly! They know cycling and so helpful!
Phenomenal experience! I had my RadRover 2019 serviced and trued, and it was a fantastic experience. The mechanic was knowledgeable and happy to share his wisdom with me. The fact that they bring the bike shop to you is simply perfect, ESPECIALLY if your bike is your primary mode of transportation. Many thanks to my technician and to Velofix. I’ll be utilizing their services for my future cycling needs.
They were so great, amazing communication, unbelievably kind, and our bikes looked like new. We got an overhaul on a terratrike and a bike rebuild from a travel breakdown.They drove outside of their territory for us!Highly, highly recommend
The staff was amazing and really helpful!
Josh provided great service. Very convenient!
Super friendly and accommodating. Helped me with a double flat and broken wheel on an organized ride. Coop is awesome!
I bought a used bike and Cooper did a fantastic job! He put it together and ensured it was all tuned and adjusted for me. He kept in touch confirming the service and time of arrival and was really nice and informative. Loved the service and will definitely call them again!
I live in the middle of nowhere. I saw these guys on a drive home one day. My mechanic today was Cooper, he was a super insightful individual. I felt like if I wanted to, I could watch the whole process and Cooper would teach me. He informed me of other trails in the area, and proper Products to get for upkeep on my bicycle. Thank you so much would definitely use again!
Very friendly and honest about the whole process. Glad that I made my right decision in choosing them. Again, thank you so much for the great service. Two Thumbs Up!
My day did not star as expected, with a back tire rim issue that made me missed the start of the race but not only did you you go above and beyond to fix my issue but drove me out to the first rest stop so I can join my pace group.I wouldn’t have enjoy my day if it wasn’t for your amazing dedication and for been so passionate on your work.Thank you very much.
I am amazed by the service that I received today on my bikes. I had my Schwinn spin bike and Felt road bike serviced. Unbelievable mobile service with such professionalism displayed. The guy worked nonstop, and both of my bikes are now like brand new. He answered all of my questions and provided me with really valid suggestions to help maintain the functioning of my bikes in the future—things I could do on my own to avoid having to get a bike serviced. I didn’t have to worry about borrowing a truck to get my bikes into a bike shop. I booked the appointment online, he showed up ON TIME at my house, and the price was competitive with what I would’ve paid for a general tune up at any shop in town. Unbelievable value. I made him give me a stack of business cards, as I live in Belle Isle, and this area is full of cyclers. My intention is to send him more business. Very pleased with this company.
Since I wasnt working for a few weeks because of the recent closures,my friend gave me a bike he wasnt using. It was at least 10 years old and needed a major tune up. Velofix Came out the following day which was surprising since a couple of other bike repair shops had a back log of 7 to 8 days. Jarrod was the Tech who came to my apt. in their mobile repair shop. He spent a good 1- 1/2 hours tuning up everything. He was very meticulous in his work.He suggested a few additional repairs Which I had chosen a couple of them mainly because I want to keep the price down. At no time was I pressured by him upselling any services which I appreciated. I felt I got a great value. I highly recommend velofix and Jarrod for bike repairs that come to your houseNoah
Thanks for such speedy super safe service! We need our bikes at this time it’s our escape and we are grateful we are back ok the road !
This was the best experience getting service and repairing my bike. Definitely Im gonna get Velofixs services again.
Outstanding service and communication!!
Cooper was a great resource. He was courteous, thorough, and took the time to walk this noob through the ins and outs of my bike. I feel exponentially better about my upcoming 70.3, having seen the diligence with which Cooper worked, and with the knowledge he imparted upon me throughout the experience. I will be working with Cooper and Velofix to dial in my bike, and look forward to the next opportunity I have to work with him/them. Thanks Cooper!
Excellent service from start to finish at a fair price. Will definitely use them again!!!!
Great experience with professionalism...have had multiple opportunities to use their services and have always been completed satisfied.
This guys are awesome, the best.
I have a new E-Bike and Velofix Orlando has provided me with excellent Service and advice. I will use Velofix Orlando for all my bike needs in the future.
Awesome job the person came on time thanks.
Coop did a great job ....our 10 yr old TREK bikes are like new
The service provided by VeloFix was absolutely top tier. And I loved that I could stand in the truck with the mechanic as he was working on my sons bike, and he was so open to how his business operated, the possibilities of opening my own franchise, and so many other things. We were shooting the breeze in the truck while he worked. His knowledge and skills were easily as good as any bike shop bike mechanic I have worked with in the past. And the price was in the same ballpark as any bike shop. Thank you for your service!
Highly recommend! Cooper is awesome! He came to the house on time. Replace the brake pads on my Specialezed bike and did maintenance. of Mine & my wifes bike. Is beyond professional & Very knowledgeable on what he does. Thank you again.
Thank you Velofix!! Cooper the best!! What an Awesome experience...got my bike back the same day, no wait..great learning experience, and the greatest merchandise for your bike ...what more could you ask for...so AWESOME!! With excellence!!! Thank you😁
Mr Cooper is Extremely professional, and knowledgeable, and knows what he is doing, I would not hesitate to recommend Velofix to my friends to have their bicycle repair by your company. Mr Brown.
They were on time, professional and extremely efficient.
They were very professional and courteous! Fix my bike and tested it. Would recommend them to anyone who has a bike!!!