They have Don Quixote and Sancho Panza made on China, Spaniards are furious also El manco de Lepanto
Purchased a CHRISTMAS Projector and some Christmas Solar lights at regular price and one of the solar lights came defective, Took the defective solar lights to the store to exchange it for a good one and they gave me a hard time, the sale associate called the manager and the manager tried to insinuate that l broke the lights, l told her as soon l opened the box the screws flew out, the manager then said oh the box is open and l cannot exchange it, HELLO! Common sense tells you in order to find a damage in the lights you need to open it, bottom line, the manager will not stop talking and blaming me, l told her this was my 1st time l purchased in that store and its not worthy for the arguing and talking back with a new customer. I asked her for my receipt back that l will call my credit card to dispute the charge due to the lights came defective (broken piece) then the manager said she will make an exception and will exchange it.Message to the Store Manager;1. Customers are the ones that pay your salary. NO customers NO money for the store.2. Why the aggravation and talking back to a customer? If the merchandise is defective exchange the item and return it to the seller. 3.Apologize to the customer.4. Its very disgraceful and disrespectful to treat bad a paying customer.5. If the receipt says NO REFUNDS EXCHANGE ONLY why the hard time exchanging a DEFECTIVE ITEM.6. Please take some Management courses to learn customer relations and behavior.
Love Casa Febus! Staff is amazing. Prices are great
Is nice, but it doesnt have a big selection.
Too much shiny furniture, chrome, and glass.
Reasonable pricing
Don’t accept return after 4 days purchase with receipt, quality very poor
Beautiful and not too pricey
Nice place for decorating on a budget!
Awesome
Unique stuff
Terrible customer service they dont even greet you when you walk in and they dont even serve you, theyre in their own world.
I especially love it around Christmas time. They have a variety of merchandise and all the employees are very friendly.
The best place for Christmas Decorations.What Puerto Rican can set up a Christmas tree without visiting Casa Febus? To my understanding this is as traditional as Christmas itself.I always have to visit them, even if it is for something simple, all my trees have to have a Casa Febus detail.They are my favorite place this Christmas time I love their ribbons, their Easter and their spikes and they are super durable materials, I can not mount my tree without visiting them.
Good service, attentive only that there should be more merchandise
The Christmas ornaments are spectacular and at affordable prices
We cannot find everything they have in the decoration
All beautiful and very attentive employees
I loved it
Good