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Extra Space Storage
8710 N Oracle Rd, Oro Valley, AZ 85704, United States
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Extra Space Storage
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ba
Review №1

Easy process when renting units. I have units in two states. The employees are a pleasure to deal with and are very friendly. The facilities are always nice and clean, I love the climate controlled feature. I would highly recommend them to anyone. They do offer fair pricing as well.

Bu
Review №2

I was looking for storage space for my daughter who is moving to Tucson the end of November. Chris spent a lot of time with us showing us options and followed up several time to keep us posted. I would definitely recommend him and this business to anyone.

Ch
Review №3

Prices are good, the storage unit is kept cool and clean as advertised. The manager Chris is very courteous and checks the units on a regular basis. Great storage facility!

Ma
Review №4

Best storage rental experience ..... EVER! Chris at the Oro Valley location went above and beyond from move-in to move-out. If I decide to drift away from my new minimalist approach, I will be back :)

Ch
Review №5

They are very friendly and helpful. I was able to rent a unit in under 20 minutes while driving down here moving from Washington. They made everything very easy and simple. The location is very easy to access and very clean. Im happy with my unit.

Gl
Review №6

Clean, well maintained, and secure. Staff friendly and helpful. I would use again if needes.

Sy
Review №7

Tristan was great! He was very helpful and answered all of our questions. The system for getting in seems easy and our units are clean. We are very happy with the service we received. We were at a competitor not far away and their attitude was like a night and day. We really appreciate the good service we received!

Em
Review №8

Easy to rent - easy to just show up and move things into storage unit!Fast and easy!

ch
Review №9

Awesome service, staff, facility, && rates!!! I called a few places before this one && their rates were much higher... Both Chris && the other team member were super informative, && did whatever to make it an easy quick process without hassle...

Es
Review №10

Tristen was great to work with found us the current best deal for our unique situation! Friendly and quick to resolve our current need.

Te
Review №11

Great customer service from start to finish. The 1st month special price truely helped my budget for the 10x25 unit and the pro-rate saved me again on the 2nd month as I only needed 10 days of the month.

Je
Review №12

Definitely the best experience I have had renting a storage unit. Did everything on the phone in a few minutes. Drove to location and the gate code worked. They had a lock ready for me as explained. Unit was clean and ready to go.Just awesome. Thanks!

Ja
Review №13

Facility was easy to locate, and very easy to maneuver in with a large vehicle. Units are clean and well-maintained and easy to find. Manager and employees are professional, courteous, and very helpful.

St
Review №14

Trying to find an RV parking spot in Tucson is like trying to find the Holy Grail. Chris at Extra Space Storage on Oracle Rd in Oro Valley deserves 10 stars!! He was able to accommodate my small RV for the next month. I was delighted. Every storage place I called was full, and they were not very pleasant on the phone. Probably too many calls. Chris was the opposite. He was very polite and went out of his way to help me. Thank you!!

Do
Review №15

Tristan was the one helping us and he was amazing. We drove 22 hours and have had some trouble along the way. We were able to get the last unit in our budget and he worked hard to make sure we could have it. Very satisfied ☺️

Je
Review №16

I have been meaning to write this for several months but life has been kinda crazy! Thank god I have my unit here to make things easier. And thanks even more to the awesome manager, Chris, who helped me get settled! His excellent service made the process very easy and his calming way helped me out a lot at a time when I needed something to go well. I’d give him more than five stars if I could.The facility also gets five stars. I will admit that I was a little worried when I saw the it was on a bit of an incline but it actually works really well. The pavement is slightly stepped so it’s pretty even outside each unit. It almost seems like a little more distance between the units because of that. It is immaculately clean, well maintained, well lit after dark and I feel very safe there.All in all, I would recommend this place in a heartbeat. I am very happy I chose This location!

Ed
Review №17

Tristen was very helpful and made the process a breeze! Definitely recommend!

Je
Review №18

The manager, Chris, made the rental process easy. He was very informed and followed up with me when I was ready to rent.

AL
Review №19

Thank you so Much to Tristen! He made our experience super easy & straight forward. Tristen has wonderful customer service and we are truly satisfied with our service!!!

An
Review №20

Exceptionally clean, very easy rental process and super helpful. I’ve rented multiple times in the past from other storage places- this has been the best experience to date. I have two separate units while buying a home and have been very pleased. Highly recommend!

Mi
Review №21

I was looking for a storage garage close to my home. I needed a space to place my motorcycles in.I told Taylor the front desk rep, what I needed. Taylor went out on the property and of the available units he found the one that would best suit my needs. He made me feel so comfortable in his assessment that I chose to go ahead and rent the unit site unscene.Taylor was right the unit was absolutely perfect and was everything I needed. I really appreciate him taking the extra effort to make sure I was happy.

JA
Review №22

Clean and courteous. It’s the little things.👍

Y4
Review №23

Made my day! I called to make sure they were open. And 5 minutes latter I had my unit paid for. They even sold me a lock and left it in the unit. So all that was left was move stuff in. Very friendly! Excellent customer service. I really recommend Extra Space. 5 stars all the way.

Jo
Review №24

Chris was very helpful in setting up my rental. This was my first time renting a storage unit and Chris was very through in explaining all the details. The unit is very clean and I was given a lock to secure the unit.

Ma
Review №25

Has been a pleasure working with Chris and Tristan, been super professional and has made my relocation alot easier. Always communicating and made sure that all my needs in storage was taken care of. Very happy to have found a storage and business like this.

Lu
Review №26

Friendly kind workers that offered me water on a hot day and helped me out I highly recommend coming here

Sh
Review №27

Chris was wonderful! I was researching storage places the night before, and received a follow up call from him to see if I had questions. I did! And he answered them all. He really walked us through the whole process. It was quick and easy and gave us peace of mind during what otherwise is a daunting process. Please express my thanks to Chris for his help.

Vi
Review №28

It is amazing there to storage your stuff and it has great customer service 🇮🇱✝️🇮🇱

Sc
Review №29

Extra Space has been great to work with. From the day I called in to a very helpful person that set up all of the accounts for the units. To getting to the storage spaces late at night to unload. The locks were in the units and everything was clean and ready to go. The areas are always clean and tidy. If your looking for a great experience this is the place to store your items.

Ch
Review №30

I had the pleaser of dealing with Chris for our brief stay at the Oro Valley, AZ. He was very polite, very professional and willing to help in any way necessary to make our stay as seamless as possible.Thank you Chris!

P
Review №31

I moved to Oro Valley sort of in a rush during the start of the pandemic and needed a place to store some things! I asked around and I was given the name Extra Space storage ..that was right down the block...SO, I went down there and met Chris the manager. Super nice guy and very efficient and I felt my stuff was secure and good price Great experience! Try Extra Space Storage I dont think youll regret them.

An
Review №32

Super fast and excellent service all over the phone! Owner is really nice and very knowledgeable. Thanks for making this an easy process!

Wa
Review №33

Very friendly and helpful even though they had no availability for my needs. I would have used them if I could have!

Ma
Review №34

Good place but they constantly raise rates every few months. I have never had that experience at any other storage facility I have used.Everything else is on par.*Thanks for the automated reply... By from time to time They actually mean every 3 months a raise in rates.

Jo
Review №35

Awesome storage place, clean and easy access.

Me
Review №36

Great place to store our stuff! Tristan was very helpful!

Ma
Review №37

I was there for almost 2 years. Everyone was great and Chris was awesome. I would definitely use them again and you should too.

An
Review №38

Thank you so much for all the help... Amazing service and friendly too. I will definitely recommend any one here.

Ja
Review №39

Ive rented from multiple Extra Space Storage locations throughout the years, and Ive really enjoyed the quality customer service Ive received. Especially on Oracle. The facility manager, Chris, is very knowledgeable and friendly. Im glad I chose this location.

gi
Review №40

We needed a unit quick, saw the positive reviews, and decided to swing by to take a look. This is seriously the nicest storage unit place I think I’ve ever seen; it’s clean, and looks nice which tells me that the managers take pride in that facility; the gentleman that helped us— Chris— was very knowledgeable and thorough. He was friendly and answered our questions and gave us information pertinent to our specific needs. He’s clearly a guy who understands his business and he was a big part of what sold us on ExtraSpace! Super happy with our decision to use this facility, someone better give that man a raise!

ma
Review №41

I thought the units and surroundings were immaculate. The access gate is easy to use and the site manage Chris is VERY helpful! Ive used other storage places in Colorado but this was perfect! They are filling up on certain sized units so glad I got what I did when I did!

Ro
Review №42

My wife and I have maintained a drive up space here for ten years or so.

Jo
Review №43

Great service. Walked me through upgrading to a new unit and saved me $18 on a lock.

PJ
Review №44

This facility is not only a great location but the service is stellar. Always professional and the units have great security and staff. I highly recommend Extra Space storage. Pam and Gene

Me
Review №45

Chris really helped me out when our couch would not fit into our new apartment! He was willing to go out and measure the unit to make sure it would fit for us and if it didn’t was willing to upgrade our unit that day just in case. We could do everything over the phone and electronically so it did not hinder my move at all!!! I’m so very appreciative and he was open and honest about everything. Excited to be storing with this company!

Li
Review №46

I just moved here. I dont know the lady that I talk to at the call center but she was really helpful. She reassured me everything was going to be alright. And she would get me the best price she could.Chris at the storage place was just as helpful if not more! Everything I asked him like where is Xfinity, he told me right where it was. I had to give it a 5 star review! I came from Las Vegas where no-one would help you do anything!

Ch
Review №47

I have only been with them for a few days. Was very easy to get a storage unit. Might have taken maybe 10 to 15 minutes to complete the process. Owner or Manager was very pleasant and knowledgeable. Didnt feel pressured in the least. Like it a lot so far.

Cr
Review №48

Tristan assisted me and had Great customer service going through all the options and helping me with a special thank you Tristan 🙌

De
Review №49

If you have to unload or load vehicles its very easy. In the back they have hills.

Al
Review №50

It was great experience, everything was done very smoothly, great customer service

Jo
Review №51

Fantastic service. Chris made we feel welcome, got me the unit I wanted, and went out of his way to save me money not only now, but also in the future. I couldnt be happier with my purchase and I highly recommend this location due to the phenomenal staff.

T
Review №52

Great location, clean facility, solid security, knowledgeable and kind staff. Highly recommend for short or long term storage needs

Ro
Review №53

Chris was very helpful and got me right into a storage unit!!

ja
Review №54

My unit was clean, easy to access and I particularly, liked the late night hrs availability. If in the area, I would rent again.

Br
Review №55

Great space, convenient location.

An
Review №56

Chris took the time to walk me around the property with no pressure sales pitch. Ended up renting a space just because of the location and friendly service.

Pe
Review №57

There is NO better place to store anything!! Michelle and Chris are outstanding at providing service and safety in every respect. The facility is clean, accessible, secure and affordable. I am so grateful to have found them upon relocating to Oro Valley in June of 2019 as these folks can be counted on to go above and beyond and have been a fantastically helpful resource!!

te
Review №58

Great experience with Extra Space Storage! Stayed for over a year. Access was easy. Chris made the move out seamless and was extremely nice and professional. He said, I hope you use us again in the future. I sure will. Thanks Chris.

Al
Review №59

We reserved a climate controlled unit & it was the smoothest transaction we have had since our move cross country began. The customer service was superior: Johnny called within 10 minutes of the online reservation, he explained every detail of the process & left nothing out. The price, everything included, was a real value.

Su
Review №60

Very secure, user friendly, great customer service. Johnny could not have been more helpful. He was very knowledgeable also. I was beyond impressed. Would not hesitate to use Extra Space Storage.

Ma
Review №61

Extraordinary customer service! Chris and Michelle called prior to our move-in date to ensure we had all the information needed on the unit we reserved. On our move-in day, Chris gave us an informative tour of the facility which was clean, spacious and well lit. The unit was just what we were looking for and it is nearby. The facility had neat little useful things we did not think of that could be such time savers like timers that held the door open for ease of movement as well as timers for the lights to automatically keep them on and auto shut off. Its ingenious! We made an easy decision to go with this company and secured facility with people like Chris and Michelle around. Keep up the great work!

Ra
Review №62

Very simple entrance and clean storage

Vi
Review №63

Manager Chris Merchant has always done his best to provide excellent customer service. When I recently had a problem logging into my account he patiently helped me solve the problem. The facility is very clean and secure, and Chris has efficiently helped us each time we have changed units.

El
Review №64

I had no clue on what I needed to store my items, and was so lucky to call Extra Space Storage located in Oro Valley, where I was greeted by Johnny who not only was he so knowable and kind, but took the time to explain what my options were,, I knew at that point that I had chosen the best location to store my furniture. He also explained the special offer for the month . So in a nut shell I got the best service at an unbelievably saving.

Ke
Review №65

Chris was the best! Very helpful, understanding and accommodating. You cant go wrong with him. Thanks again Chris.

Ri
Review №66

Avoid. Rented a 5X10 unit for $54/month then a few months later got a notice of rate increase to $74/month, nearly 30% increase. They said internet promotion rate expired. This was never explained to me up front. A form of bait and switch. Very nice guys in the front office, so a star for them, but otherwise avoid.

Mi
Review №67

Nice Place..Clean..

Ra
Review №68

Clean and great access. Cant ask more from a storage facility. Really helpful staff.

Ro
Review №69

Excellent Service! Chris and Michelle have repeatedly, continually provided courteous and caring service to me for many years. Customer service is not always easy, and they provide it cheerfully and with a smile and make it look easy. I would recommend this facility to everyone who wants top of the line quality.

Ja
Review №70

Well served by rep, making sure that we had the best space for our situation. Polite, expedient, knowledgeable.

Co
Review №71

Chris at extra space is amazing and proved to us that all the great reviews of extra space are completely justified. It’s clean, secure, and easy at extra space. Also, we immediately lost the key to our personal lock and Chris took care of it! Thanks!

Yu
Review №72

Chris and Michelle were absolutely fantastic to work with. the facility is top-notch, clean, and they are always available for assistance. We used the facility to help with our move and the price was right!I would highly recommend Extra Space and we will definitely used them again !!!!Thank you !Ari

Ch
Review №73

Very clean and secure facility; helpful and knowledgeable customer service.

Ru
Review №74

Chris was extremely helpful from the get go, going over the information and contract. When we arrived at the storage unit everything was ready for us just like he had said! Thank you Chris!!

Br
Review №75

Great service, I would recommend. Just dont expect a hamburger! (Inside joke!) Facility is clean and well maintained. Rated 5 out of 5 stars by me. :-)

Ca
Review №76

Chris was efficient and fast when I reserved my unit over the phone. There were no issues with reserving and I am quite pleased.

an
Review №77

Seriously love this storage facility! we are on our second round storing here and they have been more than accommodating and helpful! the friendly faces and personalities will always bring us back! we have been blessed with availability and size for all of our belongings! we always know all will be safe and sound! ❤️

Ar
Review №78

Customer service at its best!!! Michelle was very helpful and kind to suggest what deal or offer would be best for our situation. Sure enough, we saved a lot of $$. In addition to having a courteous and accommodating team, the facility is very clean, bug-free, and secure. Im very pleased with their service and highly recommend them!!! – Manuel M

B
Review №79

Extremely professional service in all ways. I didnt have a bad experience the whole time I was there.They worked with me over the phone knowing I was having a bunch of stuff from a move and even held the adjacent unit (which I ended up needing) without being asked. When I moved my stuff out and removed the locks at 8 PM, they found out and closed the account before the end of the next day was over.In terms of facilities, they are well lit with a keypad-locked fence.

Gi
Review №80

Just spent time on the phone with Chris setting up my new storage unit. He was wonderful and patient and I’m so grateful we could do it over the phone during this time of social distancing. Fantastic customer service!!

Br
Review №81

Awesome service!

Mo
Review №82

Chris is a pleasure to work with. He’s straightforward with answers to my questions. He focuses on what’s best for me and I really appreciate that.

Ed
Review №83

We rented a unit to store furniture for my mother in law - Chris (the manager) was incredibly helpful and professional. Definitely went that extra mile to take care of little things for us relative to getting auto pay set up, etc.. Only a positive experience!

De
Review №84

Great customer service!

Ni
Review №85

Michelle has been very helpful across 2 years of renting from Extra Space. The rental process, billing arrangements and move-in were very smooth. The rental unit was clean. Access is simple. Good people to do business with.

Je
Review №86

I needed to store my furniture and household items while moving from New York to Arizona and found Extra Space Storage near my mothers home to be perfect.Chris was very friendly and helpful and made sure I was set when I rented my space. He helped me determine the correct size for my needs. He was very knowledgeable!The site is clean and secure. I like that I am able to access the site when I need to, but there are locked gates, cameras and staff ensuring my safety and the security of my stuff. I am very pleased with my decision to utilize their services.

Re
Review №87

I had just moved here from Florida and needed a place to store my belongings. They were very professional and helpful. Even moving out was incredibly easy. I called the customer service number and they were able to turn off my automatic payments. I will definitely be using them again and would highly suggest that you do too!

Lo
Review №88

We have moved around a lot, having lived in eight different states, and this is the best-run and cleanest storage facility I have ever seen. I highly recommend the staff, the units, and the location. Thank you for such great service!

Me
Review №89

Great place! Chris has great character and was very helpful! Rented here in the past and had a great experience. Happy to be renting here again!

Do
Review №90

Always clean, neat, picked up, well-lit and freshly painted. Did not have bug issues. The public bathroom was always clean. All interactions with staff were cordial and helpful. Stopped in the day after we vacated since we finished after their office hours and the paperwork and closing of the account was already complete. Thanks for safely storing our belongings and for the friendly service.

Pa
Review №91

Extra Space Storage & it’s employees are top notch! They truly CARE for their customers. They do whatever they can to help you with your storage needs & they are genuinely caring people who treat you as a friend or family. The properties are very clean & well taken care of.

Sc
Review №92

Chris and his staff are the best. Courteous, helpful and professional! Ive been a customer for years now and have never had an issue. My biggest concern when I needed storage was access and insects. Great accessibility and not one bug found in either of my storage units! Keep up the great work!

Pa
Review №93

We met with Chris on Saturday to secure our two large spaces. He was very accommodating, especially when we called at the last minute to see if they had space available. Chris was very nice, professional and has excellent customer service skills. Michelle was very helpful as well. Looking forward to moving our belongings in this week.

Gr
Review №94

This is one of the best storage facilities I’ve had...EVER! Chris and his team are amazing and they sure made it apparent. They went the extra mile for me and I could tell it was all in a days work for them. A very clean and secure facility with about every size unit one could need for a great price. Thanks guys for all your help!!!

Be
Review №95

Great customer service! Chris got me a great deal last minute and the facility looks very safe and secure.

Jo
Review №96

Chris had excellent service and knowledge. Very helpful! I recommend this facility, very clean and great area.

D
Review №97

Chris and Michelle are amazing! I needed to rent a storage unit for my aunt on short notice and initiated the process online. Within minutes, Michelle called to see how she could help. When I went into the office to finalize the details, Chris was already aware of my needs, had started the rental process, and made the entire process easy and seamless. Both Chris and Michelle are very friendly, very helpful, and very professional.The facility is clean, offers a variety of storage unit sizes and has really easy access. Extra Space Storage was recommended to me by a family member and I would readily recommend it to others.

Na
Review №98

I recently rented a climate controlled storage unit from Extra Space Storage. My rental was handled by Chris and Michelle and I could not be happier with the way they both handled my needs. They were friendly, knowledgeable and made the experience most positive; from start to finish they left no stone unturned, I couldn’t have been happier! The facility is clean, secure and very user friendly. I highly recommend Extra Space for any storage needs.

Cr
Review №99

Extra Space Storage is your place to store your belongings. My husband and I have been using this facility for the last three years and we could not be happier with this company. Chris, the store manager is great, professional and friendly. He is very attentive and quick to answer any questions. We love the location and facility is very clean with great security. We would highly recommend!

Ka
Review №100

A wonderfully clean and convenient storage facility. Chris was easy to work with and got us just what we needed (even though it was the New Years Eve Day). We got a great deal for short term storage. Highly recommend!

Information
35 Photos
100 Comments
4.9 Rating
  • Address:8710 N Oracle Rd, Oro Valley, AZ 85704, United States
  • Site:https://extraspace.com/storage/facilities/us/arizona/oro_valley/501912/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NDA1MDM1OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 520-297-8855
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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