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Walmart Auto Care Centers
351 S Washburn St, Oshkosh, WI 54904, United States
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Walmart Auto Care Centers

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Ma
Review №1

Great service on tires and excellent price

Ma
Review №2

We simply asked for someone to check out battery to make sure nothing is wrong as our battery light came on. My battery is located under the wheel well and they said, For some reason we cant check the battery because its located somewhere funny and I need to go on my lunch break. They needed to take my tire off to change them anyways so theres no excuse not to be able to get in and check my battery. We made them pull my car back in and check it

Me
Review №3

They just need more people working there. Thats why it takes about an hour before they get around to putting the tires back on. They keep bringing in more cars into the stalls and cashiering at the same time. Theres only 3 people working and tons of customers. Theyre friendly and seem like they know what theyre doing. Just need more managers and cashiers to take care of the desk work. They also didnt charge me for a valve stem they worked on for maintenance and thanked me for being patient.

Ke
Review №4

Been waiting 1.5 hrs for tire change. 3 people working on it and tires still arent on.

sc
Review №5

Was told on Friday to show up early right at 7 to be the first one in line, so I got there 10 to 7. Place was dark till 7:11am. 7:15 was informed that they couldnt install my tires that were purchased online because they were not a T rating they were an S rating. This was after the employee delivered the tires to me. I was informed just go up front and you can return them up there.. I went up front with my receipt and discovered they do not open customer service until 8 am. So I had to wait because the tires were not in my possession! Once it did open the customer service rep didnt know how to fix the issue. After a little while and some phone calls the credit was given for the purchase. So 1.5 hours wasted and still no tires.They couldnt install the tires because of 6mph difference between an S and T rated tires. Even the spare on the vehicle is a S rated tire and is full size. So the truck can have S rated tires according to the manufacturer.Waste of time and silly excuses and poor service. Do not waste your time with this disorganized disaster of a oil change and tire center.Walmart has lost all my business I do not need to shop there and wont in the future.I am glad that this happened how could anyone trust such a place with something this important as tires.I tried they failed.

Ja
Review №6

Called in for a tire leak fix, they said, Yeah, well be able to squeeze you in this morning, first come first served. I left home immediately and when I arrived, they said, No more walk-ins. I said, I literally just called ten minutes ago and was told first come first served. He said, Well, I guess we could get to it in about 4 hours. The attitude given didnt help. Never again.

Ad
Review №7

Auto Department staff are awesome! A lady tech inflated my tires today eventhough, I came after they are closed, and it was very cold outside, and she refused to take any money! Thank you.

Ze
Review №8

I went in on Sunday and check in around 8AM. One of the workers was talking to the two couples. I guess he knows them cause they are talking and laughing like friends. I think they are.Im here just for a oil change and the worker said it will be a 4 hours wait. Well, around 10AM those two couples come back from shopping. They start talking again, soon the one in the back that was working come up and start talking too. So, nothing was getting done, no one was working for an hour and a half. Only two workers that Sunday one was working and the other one was mostly talking to his friends. Will never return here again.

Br
Review №9

Waited 2.5 hours for a basic oil change and 2 tires. Absolutely insane. Never waited that long anywhere else I have EVER been. Do not waste your time! All they kept telling me was it would be a little longer. Absolute waste of a day. Ive been to more quality places and waited more than half that time!

jo
Review №10

Place is a joke with folks who dont care if u waiting for help..they just keep talking about nonsense with other employees. And dont sell tires u have instock unless you have thr tures...they had one tire pc said 4 instock

Sc
Review №11

Figure it out, Walmart. What use are good prices when there is no one available to perform even the most basic services?

Ke
Review №12

Two people working. Wanted an oil change. I was told first come first server . Got there at 7am . No one in line for oil change but me. I was told they couldnt fit me in. They need help

Me
Review №13

Don’t go get a basic oil change here. Very unsatisfied with how things were handled. I waited 2 hours because their workers are irresponsible. I had called ahead of time to set an appointment. They said no appointments needed, first come first serve. There was a lack of communication among workers. The worker who checked me in left after checking me into the system and didn’t advise my specific instruction on a bad key lock. They locked my car before working on it. I was called back to unlocked my car doors. They said they will bring it in to work on it. I was told that there will be a 15 minute to 30 minute wait. Another hour goes by. It was getting late and I was tired waiting; so I asked how much longer is my wait. No one had been working on it for 30 minutes. They told me they couldn’t get my car hood down but they never said a thing while I waited. If I had not said anything I think it would have been a longer wait. The lady and her child who came one car behind me left before me by 10 minutes. I will still go for my grocery needs but I am never going back for an oil change at this location.

Kr
Review №14

Place is a joke!! Go to get an oil change nobody there and they are standing around but cant get me in for 2hrs!! This place is unreal!!

R.
Review №15

Their technician wrecked my newest TPMS sensor and i was told i had to drive around town to find a replacement. After visiting all the major automotive stores in Oshkosh ended up buying an entire new sensor instead of just a simple valve. They sent me home without pairing the new sensor. When visiting WM the next day, they gave me a poor excuse that they were unable to pair the unit and didnt know how. Ended up going to West Side tire who took care of it in minutes. In hindsight i should have spent the extra money to save myself the hassle to get it done right the 1st time....wasted hours to fix their mistake.

Mi
Review №16

When I did come here, I only came for an oil change, I made sure to tell them Im okay with paying the extra since my truck took more than 5 quarts, I gave them every piece of information they needed to do a simple oil change. They charged me for 7 quarts of oil but only put 5 in. Complete rip off. By the time I was 3 minutes from home, my oil light came on. They almost wrecked my Hemi and for that, I refer you to Valvoline. Theyre amazing and make sure they get everything right. Never trust walmart

Sc
Review №17

Filed a complaint with Walmart in regards to this locations First come first served policy. Mark from this store contacted me and explained how 90% of the people dont mind this new policy. Really? Show up at 7am and maybe get in and if they cannot get to your car right away then they require you leave it sit there and give them the keys. Sorry Mark I have better things to do than participate in the game you guys play there. And look at the reviews Mark.... Im not alone. Marks solution was to go to a neighboring Walmart in Neenah or Fond du lac.... they take appointments over the phone. Nice.

On
Review №18

I got my oil changed there and a few days after the oil change, my oil dummy light came on and the check engine light came on. I thought I had some sort of a leak because there was practically no oil! Turns out that it wasnt a leak, the Walmart employee probably got sidetracked and forgot to add the right about of oil.

Ja
Review №19

Will not come here again. Got here at 7 a.m when they opened and was 3rd in line. Over 3 hours for an oil change.

Ro
Review №20

Waited 3 hours for a oil change. Also had one headlight out on the driverside was recommended to replace both so i was like ok. Then told because they couldnt get the passenger side out they couldnt replace the driverside wich was the one actualy burnt out. Was told that both had to be done togther. So folks remember next time your kitchen light goes out you must replace kitchen livingroom bedroom bathroom light at the same time lol.. What a joke

du
Review №21

Was there Saturday to buy tires and stood at counter for 45 minutes. During this time like 3 different guys had walked in out of shop multiple times never asked if needed help. So I got mad and left. Next day I call about tires to make sure they had them and set up appointment. Got told they had 4 in Stock and that they dont make appointments on weekends. First come first serve. So I drive about hour from my place to the store to get the tires they said they had to find out the computer says they have 4 in Stock but in reality they had none. This is the 3rd time that this has happened at this store to me, buying tires in the last year. Lost my business

Ge
Review №22

No longer take appointments for oil changes. First come first serve. With no cars in stalls getting oil changed had a 4 hour wait. O longer going here.

Sp
Review №23

Good luck getting tires they only employ 1 tech lol!!! What a joke.

Ga
Review №24

They don’t follow their own procedures and then give you attitude about it. And to think anybody could trust them working on your car.

Me
Review №25

I wish I could give Walmart zero stars. We ordered tires a month ago and are still trying to get all four put on. If they werent offering us compensation to complete the install I would have gone elsewhere already. Theyve misplaced our tires, order the right brand (but wrong model), and the list goes on. This will be our last time using Walmarts auto services.

JT
Review №26

Called and asked if they had time to fix something on my car. They said yes and it wouldnt take long to do. Got there and was told that they dont fix wiper blades.

Ch
Review №27

Over the years it has been first come, first served. And then changed to appointments only, and then back to first come, first served. Seems like theyre not sure which route to go. I like that you can take your vehicle in and shop while you wait. Cheap oil changes.

Li
Review №28

Normal walmart trip. Employees are decent and helpful though which is nice

M
Review №29

Inexpensive tires, a lot less than local competitors

Br
Review №30

Great tires and service!

MA
Review №31

THIS NOT A VERY GOOD PLACE TO HAVE ANYTHING DONE THEY TAKE FOREVER TO GET ANYTHING DONE NOT ENOUGH EMPLOYEES ALSO THEY ARE VERY SLOW NOT VERY CUSTOMER FRIENDLY

Br
Review №32

They worked hard aver did excellent work even on my car which had issues making it much more difficult

m
Review №33

No appointments first come.

Bo
Review №34

This place is a debacle.

An
Review №35

Answer your damn phone.

Th
Review №36

Great service time

Ro
Review №37

Not the best place to go

Jo
Review №38

Its what you would expect

Information
3 Photos
38 Comments
2.2 Rating
  • Address:351 S Washburn St, Oshkosh, WI 54904, United States
  • Site:https://walmart.com/store/1430-oshkosh-wi
  • Phone:+1 920-426-4586
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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