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Lakeside Marina
902 Taft Ave, Oshkosh, WI 54902, United States
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Lakeside Marina
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Da
Review №1

Just bought a used boat on 10/26. Test drove and loved it . Cory was a big help getting the boat detailed. Looks brand new for 2016. All associates were helpful and friendly. I would recommend them highly

Ro
Review №2

I have owned 8 boats over the past 30 years.My recent experience purchasing a Chaparral from Lakeside Marina was perfect.My salesperson Corey was professional and courteous. He followed through with every promise and representation made. The boat was delivered detailed and cleaned inside and out. Prior to delivery, I also requested some work from Don in their service department for the removal of the boat’s graphics and stripes.The work came out great and their charges were more than fair and reasonable. Finally, the boat was delivered from Oshkosh to northern Illinois.Their delivery driver Eric, was very helpful in going over the boat’s systems and launching.The overall experience and service provided by Lakeside Marina was nothing short of 5 Stars.

El
Review №3

Very Happy with the purchase ! Drove from MN for 5 hours it was worth it!

Jo
Review №4

Excellent Customer Service! We bought an older boat that hadnt been on the water in over a year and Don and the service team at Lakeside Marina went above and beyond to get her seaworthy. This is our first boat and when its time for service or even an upgrade someday, Lakeside will be my first call. Special shoutout to Dustin who took extra time to answer all of my questions.

Ro
Review №5

I found out about a used boat they had in hand and they were willing to hold it for us. We purchased it the following day and came back a couple weeks later for a ride and pick it up. They pulled me up in a slalom ski before finalizing the purchase! The whole experience was great. No pressure, no hidden fees, all in all very satisfied and would happily go back to work with them.

Ju
Review №6

The team at Lakeside Marina were excellent to work with.We traded our boat in for another model that would fit our family better.The trade values were better than we excepted and the delivery of our new vessel was a breeze. Paper work was minimal, and the entire process was very smooth. None of that used sales guy tactics, straight forward problem-solution experience. Given the available dealers in the area, I would recommend Lakeside Marina over others at any time.

Ka
Review №7

Incredible dealership! They were helpful and knowledgeable, this was our first boat purchase and made us feel very comfortable. Everything was smooth throughout our experience at the dealership to the delivery service they recommended! Will definitely be back for our next boat

Gl
Review №8

We just purchased our first boat and had a great experience with the team at Lakeside Marina. The entire team treated me as a valued customer from the very beginning, through to every stage of the purchase of our boat. Special recognition for Corey, Ryan and Kaitlyn for the very personable service and very responsive to my many questions, putting the anxiety of a first-time buyer at ease. Highly recommended!

Ma
Review №9

Top notch people. The experience was painless and well executed.

Ja
Review №10

Great experience buying our first boat. Process was one of the simplest and most through I have been through. Everyone at Lakeside is great and all made sure we were 100% ready before leaving with our new boat. Thanks again everyone.

Ma
Review №11

Lakeside Marine is a first class operation. They were patient with me and very responsive to my question and concerns. Nice people and very knowledgeable! A great boat buying experience. Go RECON!

Je
Review №12

Found the staff at Lakeside Marina to be friendly, knowledgeable and helpful in assisting me with the purchase of my first fishing boat. Looking forward to great service in the future!

Er
Review №13

I cant say enough about how much I appreciate Lakesides Service Dept. I started bringing our boat in for annual maintenance late last summer and then again this year. Ive also had them do some service work both last year and this year. Every time I call them or need something, Tom Smock is THE MAN! Hes always extremely busy, but takes time out to listen to what the issue is and is genuinely concerned that the issue is dealt with and resolved. They arent cheap, but you get what you pay for! Professionalism, courteousness, and expertise! Thank you! They have earned my trust.

Ta
Review №14

Well we purchased aboat from this guys and asked them if they can arrange a transport to which they said yes. We were give approximate delivery frame. So boat was released to cargo company and we were told that we need to pau them upon arrival. We got a call from driver Eric 24 hoyrs after he left WI to CA with an approximate date he will arrive. On the way Eric had extrem problem with trailer which he has lied about what happened but again maybe if he dtove cross country without a 2 and a 4 years old kn his car maube he would notice more things. So once boat arrived we now have almosy $5000 worth of repairs. Lakeside Marina |Does not have any info on Eric so if Eric eould still a boat on the way they would not know how to find him. Eric refused to provide his insurance info as he blames Lakeside Marina |for not doing proper service on trailer. Lakeside Marina |Says they are not at failt because we payed for cargo and not them so its our responsibility but they are willing to eat $500 in costs. Great job Lakeside Marina |for hiring someones relative or friend and not getting his info because he is not professional hailler and doesnt have insurance and bond.

Su
Review №15

Everyone was so easy to work with and definitely worth the drive up from LA to pick up our new boat! We couldn’t be happier! Thank you!

He
Review №16

So for us buying a boat was a big deal, we started with Lakeside Marina and was so impressed with Cory, he talked with us like we were friends, honest, easy to talk to and no high pressure sales. We wanted to do our research, so we went to one other two other marinas, then back to Lakeside, then called another marina and one more time to Lakeside. We ordered it, Tom and Cory were so great with us every time we came in. Cory kept communication with us through the whole process. He honest from start to finish. We have our boat ordered, it will be a great summer. Thanks guys!

Je
Review №17

Amazing service! Thank you for everything!!! Definitely recommend Lakeside Marina to anyone looking for a new or used boat!

Jo
Review №18

Nice place but I was across the river. With this kind of accuracy Im glad Google doesnt guide smart bombs

Je
Review №19

Literally I was working a deal on a boat told them I was interested waiting on an appraisal on my trade in and while waiting they took a deposit from someone else (mind you never asked if I would give a deposit or said i needed to) and told me someone called in and put a deposit pending an inspection. Then tell me if they dont buy it then I can have a chance at buying it again and all this happens in a matter of 1 1/2 hrs.Well I dont deal with these types of businesses. Ill take my money elsewhere and hopefully other people will too

Ro
Review №20

I just drove 890 miles round trip to purchase a used boat from Tom at Lakeside.I cant say enough about the whole staff. Tom, Wendy and Sawyer. Communication was incredible. Their transparency through the whole process was amazing. I worked 10 years at a Ford dealer and 6 years self employed. Lakeside provides the same customer service I did. Im a tough and demanding customer, Lakeside never gave me reason for concern or annoyed me with lack of follow up.I paid in full based on pictures and conversations. Tom put me in touch with the previous owner to answer all my questions. Then we went for a ride when I arrived today.Just got back from a 7hr drive back to Michigan and love my new to me Envision. Thank you to everyone at Lakeside Marina. I not only have a new boat, I have new friends.

Li
Review №21

Weve bought 3 boats from Lakeside Marina over the years. I cant say enough about this business--its owners, and its employees. Theyre extremely trustworthy, efficient, and really good at what they do! If youre in the market for a boat, ask for Tom Free. Hell find you the perfect match :)

Da
Review №22

Very awesome crew to handle all your boating needs.

MI
Review №23

Lakeside was the third marina we shopped at and we were so glad we did. They were immediately professional, accommodating and courteous after very negative experiences with the first two marinas. They quickly prepared the two boats we were interested in and displayed them beautifully inside, despite the cold and snow outside. Tom handled our sale and set us up in every way always responding to any concerns quickly and efficiently. Correy did an outstanding job in coordinating our pick up and the boat was cleaned flawlessly. We are planning for a life long relationship with Lakeside marina via ongoing service and storage and will never trust going anywhere else. Thank you Lakeside team for being so awesome!!! Jill and Mike Dunham

Be
Review №24

The staff at lakeside are amazing! I made a purchase from out of state and Tom took a lot of time to FaceTime me and show me all the features Of the boat. They were very up front about any flaw that it had so there were no surprises when I got there. I would recommend anybody to purchase a boat from lakeside marina!Thanks!!!

Jo
Review №25

I just purchased a boat from Lakeside Marina and I could not have been happier with the ENTIRE experience. From my first inquiry on the boat to driving it off the lot, the customer service experience was impeccable. Even with all the difficulties involving COVID-19, the team at Lakeside Marina gave me the 1st class treatment and went above and beyond any other big purchase experience I have ever had. Even in the immediate days following the purchase, they have continued to meet my every need. Special thank to Corey and Wendy - they both did a TREMENDOUS job! Thanks for making this buying experience such a treat.

Sc
Review №26

They did a great job with the boat delivery. Everything was ready to go and done right. Very happy with the boat and would definitely do business with them in the future. Thanks!

Na
Review №27

Had a very nice experience buying my boat through Lakeside Marina. Everyone that I dealt with was very nice and professional. We hit a small problem when the boat didnt have an on board battery charger like advertised, but they fixed the problem right away and got me a charger. So thank you Lakeside Marina. We are loving the boat.

Su
Review №28

Tom was very nice and helpful! He answered all our questions and made our experience super easy and worry free.

Er
Review №29

Best marina around. We bought 2 boats from here and was treated above and beyond. we also slip with them. They take great care of our boat. They have made our experiences on the water great. Tom, Tom, and Sawyer will take great care of all your boating needs!

Sp
Review №30

We recently purchase a Lake Michigan cruiser brokered by Tom Free at Lakeside Marina. We could not be happier with the service we received. Tom was incredibly responsive, communicative and went above and beyond to help with the entire transaction. He picked us up from the airport when we came in to look at the boat from Michigan. He spent an entire Sunday afternoon staying with the process when the seller walked us through all the function of the boat and took it for a lake test. He facilitated the entire process with the surveyor. He volunteered to pilot the boat to a remote marina where it could be adequately removed for trailering. He arranged for a custom yacht shipper to get it to Lake Michigan. He followed up with every detailed and resolved every issue. He also spent quite a bit of time explaining to us newbies how to deal with boats of the size we purchased. Tom is GREAT and Lakeside Marina is a wonderful, longstanding business that knows how to treat their customers and brokered sellers.

Ul
Review №31

Great experience with Lakeside. Tom was very helpful and knowledgeable in the decision to purchase a boat. He was down to earth and answered all of our questions regarding the boat. I would highly recommend Tom and Lakeside Marina.

Ki
Review №32

The entire crew at Lakeside Marina is excellent, from Tom at the front of the house to Wendy in the back of the house, and everyone in between. They handled our out of state purchase with professionalism and pride, and I would fully recommend them for future business!

He
Review №33

Beautiful private marina... clean and well maintained.

St
Review №34

Best marina around! We did not buy our boat from them but they have done our repairs and taught us so much about our boat and how to boat safely on Lake Winnebago. When we are in the market for our next boat, we will definitely buy it from Lakeside Marina.

Je
Review №35

This is the second Chaparral we have purchased from Lakeside Marina. They are awesome people to do business with and they provide superior customer service.

la
Review №36

Great sales team

br
Review №37

Customer service is top notch. From the owner, the Sales Team, Maintenance crew...the entire organization is there to service you and assist you in the boat selection/purchase process. If youre looking for a boat, service...tis the place to go in Oshkosh.

Pa
Review №38

Friendly, knowledgeable and helpful staff.

Jo
Review №39

Tom and Shawey rule. Great people

ma
Review №40

What a horrible experience. I purchased a brand new boat and had nothing but issues. First the owner Tom did my paperwork and didn’t get it done correct. After delaying my registration they had to send someone to my house to get signatures. I love over 2 hours from them. Next they did my taxes wrong and I owed the state money. I called them twice no call back. I ended up paying. My boat cover also had 2 broken snaps on it and they would not help. This is a brand new boat. Now the registered my trailer wrong. The renewals is 3 times the cost it should be. I called twice and again the owner Tom was rude and just wanted off the phone. He claims it’s the title company fault. One thing for sure is it is not my fault. They just don’t care. Do not buy from here.

Jo
Review №41

Best service Ive received on any good or service in a long time. These folks are friendly, knowledgeable, and truly want to provide a perfect and troublefree experience to their customers. If you are anywhere in the area of Lakeside, get your boat there!

Wa
Review №42

I had motor issues at the boat launch and after messing around with it for awhile I headed here for a pointer, not expecting theyd have time for much else. After explaining my situation the service manager and a mechanic came out and took a look. They had me back at the launch in no time A+++ service.

St
Review №43

I wanted to take the time to thank Tom Free for seeing the transaction to completion of buying a boat sight unseen. I have been a boater for over 30 years and bought and sold many boats over the years. This was the first time i purchased a boat sight unseen as I live in New York state over 1,000 miles away. There were a few obstacles that required Tom to go above and beyond in order to close the transaction. Tom was fully transparent on the condition of the vessel and the boat showed up in NY as Tom described with no surprises. Thanks again Tom we love the boat! Steve

Ma
Review №44

Great service helpful employeesLook forward to doing business there again

Hi
Review №45

What a fantastic marina to have here in Oshkosh. Great inventory and knowledge on boating. For a novice, Tom is the go to guy to help acclimate and has more knowledge of boating than I have ever seen. Makes the boating experience just as it should be a whole lot fun and safe. He is always is available for help and or questions and of course fun. The service department with Tom smock managing has gotten back to me in a timely manor and has always given the best advice for the service I needed on my boat. Thats only the beginning. Sawyer Erickson has done a fantastic job with the marketing and the Facebook postswhich always makes me wanting to keep looking for my 4th boat.Sue B

Wa
Review №46

Called over two months ago for a 100 hour service to be done on my motor. They said I should be able to get it in in 2-3 weeks. Well 2 months later still nothing.

Br
Review №47

Great place to get a boat and Tom does a great job

Ro
Review №48

Bought a used boat here a year ago. Used it 3 times before it went back for an ignition problem. Told me it was fixed. Used 2 more times before it went back in for an ignition problem again. Didnt get to use any more last year. Took out this year....after 1 use it went back..ignition problem again and I also found the kill switch wired to nothing....even though they looked right at me and said it worked before they sold it to me...thank God my boys didnt need to use it the 1 time they were on the water.....lie after lie... after almost 3wks I finally have it back again..I will never go back here and would warn anyone else should you decide to buy used here..Think twice...they will sell you an unsafe boat and then take you to the cleaners to get it running properly

Bi
Review №49

Bought a boat from Lakeside in fall of 2017. They said it would be all check over and cleaned up (it was a used boat). Got it home and found empty soda can and verious other debris in it. I complained and took it back to be clean. Brought it home again and still found bottle caps in the cup holders and a fall foot ball schedule, plus asked that the carpets be cleaned. Gun wale carpets still dirty. I spent 5 hours tod a y vacuuming and cleaning the boat.Tom is nice enough, but the job just didnt get done. Their mechanic said everything on the boat works fine, now Im wondering if that is true. I will be out on the water soon. Hopefully I will not need to write another review.

Mi
Review №50

Very friendly and willing to help.

Tr
Review №51

Very knowledgeable staff especially when it comes to Mercury and Volvo Penta drives. Friendly and extremely courteous staff.

Ma
Review №52

Just took delivery of a new Centurion last week. Toms passion for the boats and watersports is unparalleled by any other dealer in Southeast Wisconsin. He was a previous sales rep and knows the products from a mechanics standpoint as well as from a consumers standpoint. Had a small problem on the day of delivery after he had ruturned to the dealership in Oshkosh. He came to pick the boat up the next morning to correct the problem. This was on a Sunday!Highly recommended.

Br
Review №53

Great people, great place.

Ro
Review №54

Very helpful

Sc
Review №55

Geeat

ge
Review №56

Fantastic service

Br
Review №57

Parts department rocks!!

Information
70 Photos
57 Comments
4.5 Rating
  • Address:902 Taft Ave, Oshkosh, WI 54902, United States
  • Site:https://lakesidemarina.com/
  • Phone:+1 920-231-4321
Categories
  • Boat dealer
  • Boat repair shop
  • Boat storage facility
  • Marina
  • Marine supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
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