I called first because my horn didnt work. Asked if there was another fuse block except under the hood. The lady didnt know.i was better off coming in. When I came in I was told no one could look at my vehicle I should make an appointment. I started looking at it myself service writer said I waited a while he could have someone look at it . We waited and told they had to order a horn. Pretty bad that a parts department doesnt stock a horn.they will all me when it gets in..Thank You. For the car wash. Unexpected.

After coming from two other horrible dealership experiences as a first time buyer, Bergstrom (and specifically working with David) was a breath of fresh air! They were able to get me approved for a loan without any hassle (unlike the other places) despite having only 6 months of credit history. David was also aware we were traveling from an hour away and was able to have all the paperwork ready to go. We were out the door within 30 minutes! I loved every second of my experience here and will be back in the future.

Brought our vehicle in after we were hit by someones board of wood on the highway, and they were able to fix it all. Its been about 3 months since we got the repairs done and everything is still intact no wind noises. The new mirror shakes a little but nothing major.

Sean was very helpful and the service was great! I would definitely come back to Bergstrom again!

Sean was very helpful during the process of buying my first adult car. He answered all my question and I drove away in my new car a couple hours later.

Daughter and I have our nissans service here

Been going to Bergstrom with my last 2 vehicles. Recently found out my differential carrier bearings were going. They wanted to replace the entire rear axle due to not having the knowledge or proper tools to just change out the bearings. I was VERY surprised that a Nissan dealer didnt have actual mechanics. ( Only Parts Replacers). First time that Ive been disappointed tho.I found another shop that happily took the job of just replacing the damaged parts at quite a cost saving. One would expect a Dealer to be able to correct an issue in the most expediant ( and less costly ) manner.

I purchased a Mustang GT from these guys. Joel Henning made the process very simple and fast which is great when purchasing the car out of state. Joel has great customer service experience and keeps you in the loop throughout the entire process so you are never left wondering what’s going on with your car. I would definitely buy my next car from here!

Absolutely hated it. Check out my previous review

Pushy sales people that will waste your time for a commission check. They dont understand that not everybody shops for cars based on monthly payments. And everything is priced well above blue book and they wont come down. I bought the same car i was looking at with you guys at a differnt place with 50000 less miles, way more options (even a back up camera that your salesman said wasnt available for that year) for only 2k more. Maybe somthing on your lot would of worked for 2k more but i guess it was more important to dump that one off on me then to explore more options. YOU CAN PLEASE STOP CALLING ME NOW!

Great experience.no pushy salesmen and everyone was super nice

Great place.

We were very happy with Jessica Kuenstlers work at the import supercenter! She made our car buying experience fun and easy.

Very Impressed. Found the vehicle we liked. 👍👍

I recently came to town from Missouri, my car started having issues on the highway and the closest place was this location. I walked in was greeted immediately and helped as soon as I walked in. I leave in 3 days so I expected it would be done by then. Nope, it was done the day of! I was very happy with my experience with Jeff, he helped me get my warranty and insurance in and I walked out spending only 50 dollars. Needless to say if you ever need help go here and see Jeff. 😊

Bought a used car at Bergstrom Toyota. Had the best pricing in the area. Sales and management treat you with respect . No hurry up sign here kind of place that I experienced at other car dealers. Service department excellent also.

Excellent service.

I went to get a Honda key and some parts for a 1999 Civic. I was treated like I was buying a new engine. Very knowledgeable parts staff and obviously well trained in customer service. I run a shop myself and I know that takes a big investment in your employees to provide service at this level.Well Done!

Good service but you better check your bill every time you’re there. They will sometimes charge you for things you didn’t ask for. The work that they do do is very good. On three separate services they did things I did not approve. After pointing out I did not approve them they did not charge me for it but this is still very annoying. So if you go there be sure and check over your bill in detail. Again I will go back because the service work they do is good.

Very helpful service department. On a trip when the check engine light came on. They checked the code and went over the details of possibilities. Cleared it and ensured the family we were good to continue on our trip.

They figured out what my problem was fixed it turned out to be minor didnt cost me a dime they were very friendly and very fast

They would not warranty my transmission for absolute nor reason

Great experience. Highly recommend talking with Steve, great salesperson and no pressure.

Stopped to have noise checked out, asked can someone take a lookSure they said, great I thought - service, thats nice. An hour and a half latter at the cost of $75.00, I finally got an answer and a bid...$100 over what my certified mechanic is going to do. I couldnt be more angry... they had a chance to get a new costumer..I will drive to Madison next time. Very poor service!!!

One star is very gracious rating. Nothing but pushy sales people and LIES....DO NOT DEAL WITH THIS COMPANY

Awesome people

The place to go, particularly for a Nissan owner.

The staff was super nice and gave me a lot of help with the dmg to my car and the price was good for the fix.

Great sales staff ...bout my wife car here ... ask for Chris!!

Bergstrom Honda needs to get their act together when it comes to communication and basically lying to get a sale. I lease my car and was told by salesmen that I wouldnt have to pay for anything but tires when/if it would every need them. I have just learned that because Im passed 36k I have to pay for everything, even though my salesmen talked me into paying for the extra mileage on my lease! Im going back to Bergstrom GM next time where service and sales are excellent. Amazing theyre owned by the same people.

Have been dealing with them for over 30 years excellent service outstanding professionalism... cant go wrong

Great service and friendly non pushy sales staff.

Big selection of vehicles

Good coffee, cookies and deals on a new car with Veteran discounts.

Tried to get me to buy a part that wasnt broken

Great no hassle pricing very curtious staff !

Nice place for get a car n very nice people

Great and quick customer service. Simply tire rotation and overall check. Even got a car.wash

I bought my car at Bergstrom and have been going here for my service since I bought the car. Great service for both!

Im gonna tell all my friends and family about this place, Specially for great people and service.

EAA is fun too

I can trust the checked and rechecked to make sure I have a well maintained car

Got my little blue Toyota Prius C there. Best car and nicest dealership.

Had work done on my car and the staff was very professional and helpful.

Very helpful and friendly people

Very helpful salesperson

Today my wife and I visited Bergstrom Toyota, Bergstrom Honda, and Bergstrom Import Supercenter, hoping to purchase a used car in the $15,000-$16,000 price range. The best treatment we received could be described as indifference. Mostly it was more like disdain. Unless you are planning to purchase a new vehicle, dont waste your time on Bergstrom, which Im sure is their business model.

We have had all of our service done here since it opened. First-rate people and service!

Very good place for Auto sales and service.

Top notch mechanics!!!

Friendly and helpful staff. Good cookies while you wait.

Thank you Sunshine for a great buying experience!

We spent 4 hours in the Subaru store but was unable to get a deal done they had sales event going on that everyone who did a test drive they would get a $65.00 debit card well that was months ago and I have not got it they even accused me of coming in just to get that when I spent four hours there trying to make a deal with themI will not be backPaul C

A car dealership that seems nice.

Good service with a great lounge to wait. Free Wifi with tv and drinks. Prices are higher than most competition and service tends to be very liberal with suggesting additional services.

The people are nice, and friendly. But most importantly, they are supremely competent.

New car manager either doesnt know the prices or they charge about $400 more than other dealers for the same option. I will buy elsewhere.

Took it in for routine oil change, service was great and great customer service.

Very nice friendly sales personNo pushing :)

The Import Body Shop does very good work!

100% recommend over Kolosso any day of the week.

Went the extra mile to accommodate my schedule

Meh. you can do better.

Body shop promised car in two weeks. Had it more than two months. Made many excuses.

Great service, qualified and caring staff.

Change Oil with everything for checking it. Good Job.

Nice cars but the salesman seemed uneducated and was trying to be too pushy

Helping with a Gagne car i bought

Great staff and service!

Great buying experience,nice people

Salesman was waaaaay too pushy for being non commission

Didnt have a Forester to test out. Only has base model

First rate service!

Took 4 visits to replace 2 Land Rover key fobs. Rediculous! Next time Ill go to Milwaukee!

Staff was very unprofessional and lack common knowledge of the autos that they were selling.

Great sales people

Love love are new car. We only go to Bergstrom for our cars.

Fast and friendly service

Fast service

Never will we get a vehicle from them again

Great business.

Bergstrom Subaru in Oshkosh is the only bergstrom I visit and they treat me like a king!

Quality positive service

They are the best.

Great Customer Service

Gave me my space to shop

Great service!

Service poor and follow through lacking!

Awesome dealership!

Great operation

Everyone should go,Ask for Tony service consaltent

Only took 3 1/2 hrs and $136 to change a fuse

Good service

Not enough salespeople at Hyundai or Nissan

They bent over backwards to get us in a new van

Pressure salesman and finace officer

Good people

Great personality

The new windshield wipers they gave me were terrible, ended up replacing them a month later.

Good