The customer service gals are top notch. So polite and friendly. The work was done quickly and so far my sliding door works great as well. They even washed my van before I picked it up!!Great place!!
Tow driver showed up on time as per appointment. Was courteous and professional. Took great care with securing my property. Even helped me get it into the building upon drop off.
Had the best experience ever from a body shop. Not only did they do such good work, they were kind and willing to go out of there way to make sure I had everything I could have. They gave me a vehicle to drive at no extra cost to me. I just had a back surgery and they made sure they gave me a vehicle that would be the most comfortable for me. They call with updates and made sure I knew what was going on. I am a auto body guy and do it for a living for my company fleet from simis to vans, pickup and my own personal cars from collisions to rust and have done a restoration of a old car and have won many trophies at car shows. I told them I was very pick and didnt like other people working on my vehicles just from such bad experiences from locol shops. I tell you I couldnt have done a better job on my truck from which they had done. I will use them from now on in my company when I need help and am swamped to my personal vehicles when Im unable like now from a back surgery . When I picked up my truck which was done on the day they said it would be done thay also detailed the inside of my truck as well. I just cant say enough about coplin and how good they are at what they do. Dont settle for what insurance companies want! Take it to coplins!!!!.Thanks, Rick mccombs.
I cannot say enough good things about this place! They truly excel at not only repairs, but customer service. My truck looks brand new, you can’t tell what paint is new and what is old. The staff made sure to address any issues and went above and beyond to help me in any way that they could. Best customer service I have ever seen. That alone made it worth the money. Their quality of work is on a whole other level. Thankful for their team!
Have used Copelands a few times and always received great service and attention to detail. Good communication through the process and quality work by their body and paint shop.
One of the nicest shops Ive been in. Had my car repaired on an insurance claim and it was in and out in no time. The job they done was amazing and I highly recommend these guys.
Customer service was outstanding, kept us informed as to time frame. Everyone we spoke to was professional and courteous. The repairs from an accident were excellent.
Very impressed with their service and cleanliness also thorough with explanation of services performed I would definitely recommend them
I believe first impressions are lasting and my first impression is I will come back whenever I need your services!
Brought my Mustang in for some pdr and unlike all the other shops in the area they were very eager to help me with it. 5 other shops refused to touch it. Not Copelands. They did a great job fixing it and Im very greatful.
Very professional. Quick turnaround on getting my vehicle back.
They were awesome! Got us a quote quickly and then worked with the other guy’s insurance to get everything taken care of in a timely manner. Got our vehicle back to us quickly. Quality work! Much impressed!
Very pleasant to work with. Timely manner in getting the job done. Thank you
Copeland folks have great skills and are top notch when it comes to customer relations! Always a pleasure dealing with them!!
I took my mother in laws car in after an accident.Started work that day. Did a fantastic job of painting and replacement of parts. Got it done very quickly.Thanks to copeland guys and gals, Very professional service!!!!
Copeland’s Collision did an amazing job getting my truck back to how it was. There was extensive damage to the drivers side after a t-bone accident. They not only did the work in a very timely, they made it look better the new! There was constant communication to give updates and let me know what was being done and what had been done. They also did the majority of the communication with my insurance. I would not only take any future business to them, I would recommend anyone that needs body work of any kind to go to Copeland’s!! Amazing people and their work is second to none!
Very friendly office staff! Very willing to help and answer all questions. Let me knew what the repairs would take and kept me updated through the process. Technicians did great work and it looks like no accident has ever happened because repairs don’t stand out over the age of the vehicle.
Thank you soo much for an excellent job and the courteous service. All superb and a job well done. Highly recommend this business!!!
Always a great experience! Top notch people!
Theyve done an amazing job, first time I went to them they replace my windshield. And did a really good job. Second time I went to them a gentleman had hit my car while I was at work and I took it to Copeland and they fixed it and look like nothing had ever happened to it. I highly recommend this company, not only are they amazing with what they do,but they are very professional and sweet people
I had a constant Door Ajar warning, which left the dome light on even when the vehicle was off. They quickly diagnosed the faulty part and repaired it. Everything works perfectly now.
If you need body work in Oskaloosa Copelands is the place to go. Great work, great people, great pricing. Always on-time and always professional. Unfortunately lifes circumstances have made my family a repeat customer, but were always pleased with the outcome.
Got my vehicle in and kept me informed. Took a lot less time than I figured, even with some part delays, and looks amazing. I plan to use again if I ever need to.
I hit a deer with my SUV. The staff at Copeland’s are extremely knowledgeable. They were able to get my vehicle in right away and had it repaired in a timely manner. They even had a loaner car available for me to drive while they had my SUV. They provided exceptional service. Highly recommend!
The staff is very friendly n helpful. They did a great job on my vehicle. Would highly recommend them. Thanks!!
I had a great experience with Copeland after a car accident. Dan was really helpful, making the process a little less painful.
These mechanics define badass mechanics & they have the hottest staff so if you went somewhere else you must have low standards!!! Thanks Copeland
Needed a tow. Very friendly and professional. Great communication. Would use again.
Very good! Would highly recommend!
10/10! Took our car here after and accident and it’s better then ever. Professional, Fast, Friendly.
Great professional service. Worked with my schedule and repairs were perfect. Fabulous people!!
The detailing performed to the inside of my truck exceeded my expectations.
Brought in my Wrangler to get looked at for water leaking problems and Sean was super kind and fast with searching for the possible issue on the Jeep. I still had warranty on it and he was very helpful about directing/suggestions with the next steps.
They were great Alot of glass They cleaned my whole car. And it was 200 cheaper then another place I got a quote from Very informative and kind
Fast friendly towing
Always a pleasure working with the staff at Copeland.
Very friendly and easy to work with. Also appreciated the loaner while they worked on mine.
Copeland has amazing customer service!! They have repaired 3 of our vehicles after hitting deer & a collision. I would recommend them to anyone.
I needed body work and some mechanical work done due to an accident that wasnt my error. I had 2 estimates. When I walked into Copelands, i was so impressed with the service. First of all person handling my estimate, (which was a woman) was very professional, the building was clean, the work shop was extremely clean. My estimate was done within a few minutes. This lady handled the insurance company that was paying the claim. Which included paying for my rental. Which she handled as well. So when the car was to be done, she wasnt happy with it, so she put me in one of their loaners for the weekend. When I picked up my car on monday, it looked great. The whole exterior looked great.The only thing that I wasnt happy about was that she told me she would have the garage touch up a couple rock chips, which was pre-existing, and it wasnt done. But all in all, I would definitely use them again.
I would not take my vehicle anywhere else. I would also recommend them to everyone I meet. Top notch company!
Would have been nice to get a call to continue work when it was determined it would cost extra? However, work looks great.
They have fixed all of my animal collisions over the years to new condition and I cant imagine taking my vehicles anywhere else.
Very happy with the way they fixed our pick-up. They were very efficient and very friendly. Looks like a new pick-up.
Excellent very professional quality work
Great to work with. Quick estimate. Work done on schedule. Did some improvisation to complete an otherwise potentially pricey part of the project.
Took my Hyundai here because I was rear ended and they ended up taking an extra day to fix my vehicle but that was due to a complication with the car. I was kind of irritated until I got my car back. The exterior was clean and looked great! My back end look very well done! And my interior was cleaned out very well and it honestly means alot that they did this. Overall a very great job!
The guy was great
I needed my headlights adjusted, or so I thought. I found out when I arrived the bulbs weren’t in properly. The team all went to work and got me fixed up in no time, so I wasn’t late for my next appt!
Really prompt and reasonable prices.
Excellent service
A friend of mine has her van there to be repaired
Excellent service