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Mavis Discount Tire
170 N Highland Ave, Ossining, NY 10562, United States
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Mavis Discount Tire
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Na
Review №1

Had to stop at Mavis yesterday morning on my way into work when the low tire pressure signal came on and I couldnt get the pressure back up with the air pump. The staff were great and got my car in to check as quickly as possible. Patches in more than one tire, plus a faulty sensor but they got me back on the road in just over two hours. Grateful for the service I received.

Ki
Review №2

Amazing Service! Everyone was very welcoming and the manager Ollie answered all my questions and was very nice. Needed a oil change I left and was called when my car was ready! So happy I came here I’ll definitely be back and recommend my family and friends to do so as well :)

Sy
Review №3

Came in today was in a total rush was greeted so kindly by Richard was is a rush for appointment. Him and his inspector Duke where able to get me in and out very quickly. Would recommend this place to friends and family exceptional customer service experience.

dr
Review №4

Rich and the guys at Mavis took great care of me. Low prices and fast service. I highly recommend them.

BG
Review №5

Got a flat tire on Saturday night. Sunday morning they were open. Drove in - guys couldnt have been nicer, kinder or quicker trying to help me. Of course I needed a new tire...thankfully they had one in stock...Terrific! Thank you Rich & your crew! You know Ill be back!!!

Co
Review №6

Great service. Came in with a flat tire on Sat morning. Even though they were packed they were able to get me in and out fairly quickly. Everyone there is super nice. Very happy overall with the visit!

Ah
Review №7

Went to this location to get my oil changed and tire rotation. Richard was the one to help and he very helpful and professional. He explained what needed to be done and did not push anything else on me which I appreciated. The staff did a great job on my car and I would def go back.

Ce
Review №8

So, I really was not looking forward to bringing my money pit of an old car anywhere for more work today but, Rich, Dwayne, Ali, and Duke made it painless. I had vibration in my steering wheel and they took the car right in. They drove it, assessed the problem, explained it to me like an actual human being not a woman, and fixed it timely and at a good price. I regularly go here and always receive honest and dependable service. I would highly recommend going to this location for any of your car needs. Thank you again to the Ossining Mavis team. Lifesavers as usual.

Ta
Review №9

The assistant manager Chris was very helpful and gave great advice on what my car needed. All the workers were very efficient and got my car done in a reasonable time. I will definitely be going back there!

Mo
Review №10

Excellent service and attention!!!!… Richard is great with the costumers and I was taken care of immediately. wait a short time and it was an excellent experience … 100% recommended 👍🏽

Re
Review №11

The manager, Ollie and his team helped me with my car and battery. Everything was easy and the job was done within 1 hour after drop off. 5 stars.

Ge
Review №12

Got a tire to be repaired asap. This place is great, the guy in the reception was very attentive, fast and clear. Looks like he was very happy to resolve the issue fast. I was offer to wait on premises or pick up later, I decided to wait, to my surprise the waiting time was very reasonable, they showed me the pointy wire that got stuck in the tire of my 2021 Ford Explorer and fixed it right away. So Happy that I went To Mavis in Ossining.. Thank you Guys!!!

Li
Review №13

I was traveling from out of town and got a flat tire. Mavis to the rescue! Came in and they were able to give me a new tire right away. Great service and very friendly!

Et
Review №14

Went for service on my car and Ollie was great! He’s knowledgeable about his work and very polite. Definitely recommend! Great job Ollie!!!

S
Review №15

Excellent service and super fast tire repair. Ollie was very helpful and professional. Customer oriented. Highly recommend

Ge
Review №16

Rich the Office Manager was very helpful in helping get 4 tires for my car. I drove with a flat into Mavis and was helped immediately. Excellent service with polite, knowledgeable and courteous staff. I highly recommend Mavis in Ossining on Highland Ave.

Ca
Review №17

A few weeks ago I came in with a nail in my tire and I was out of there in less than thirty minutes. Recently, I came in with yet another nail in my tire (somehow) and they managed to squeeze me in and fixed it again at no charge! Ive been helped by both Chris and Paul and they were both very helpful and kind. Highly recommend!

Z
Review №18

I had an amazing experience at Mavis in Ossining. Rich provided me with the best customer service and helped explain exactly what needed to be done with my car along with Chris who did a thorough inspection. All with in a timely manner.

An
Review №19

I have lived in Ossining since my first car in 2018 and for the three years I’ve been driving Mavis has been my go to place for any problems I’m having with car. Dwayne and Ollie are two excellent and pleasant people to do business with. Would recommend, quick service and friendly environment.

Do
Review №20

This location is reliable and fast. Their Assistant manager Rich is one of the best! He’s super informative and helpful.

Mi
Review №21

My local Mavis is my go to for all my car issues! All the guys are professional and helpful. Rich at the front desk has great customer service.

An
Review №22

Great service! Always helpful. Rich and Chris are always helpful!

Je
Review №23

Chris and everyone else who works there were very helpful. I needed to replace one of my car tires and I had an important meeting at 5 and they were able to have my car out in 30 minutes by 4:30. They were very quick and efficient with getting my tires fixed. Will be returning in the future if I have tire troubles!

Da
Review №24

Went for an oil change and the service was great. Staff is very polite and helpful. Thanks Ollie for the great service, definitely will return.

Ev
Review №25

The customer service was great the manager OllieI believe was his name was very helpful.

Da
Review №26

One of the best Mavis in Westchester county, front staff & technicians make you feel right at home. The peace of mind knowing your car will be serviced the correct way and efficiently is everything. Ollie, Paul, Chris and Dwane will definitely take care of all your car needs. Amazing team!

Ro
Review №27

Thanks to Mavis in Ossining for helping me yesterday esp to Richard and David. They are friendly and helpful. Highly recommend.

Be
Review №28

I bought a tire there yesterday and they my hood latch got broken in the process. I left a note negative review here (this is the update) and they were very responsible about assigning someone to help. So I brought it back to the same location today and they promptly fixed it for me. Nice service!

Kr
Review №29

A huge THANK YOU to Rich today...highly professional and beyond accommodating! I truly appreciate you and the work you did to make our day easier!

Ru
Review №30

On September 1, in the midst of a heavy rain storm, I was towed into Mavis, Ossining. I had a flat tire and needed repair urgently since I had a doctor appointment. Although the shop was clearly very busy, Rich, the manager, took pity on me and helped me get back on the road quickly. He was courteous, compassionate and professional. This was my first experience with Mavis, Ossining and it won’t be my last. Thanks Rich.

br
Review №31

Paul was very informative and helpful during my visit.The inspection of my vehicle and the tire alignment was very quick. Overall extremely pleased with the service.

Ad
Review №32

Went to Mavis with my company car Rich and Turrell helped me select and place four new tires. Rich provided me with several options and prices before I chose the perfect fit and Turrel placed them in, in no time. Definitely going back.

Na
Review №33

I have a bmw with a run flat tire that just completely popped and I was stuck on the side of the road. Rich helped me call triple A and helped try to put air in my tire. He also assisted me in waiting for a tow. Even offered to help order the tire for me. best customer service experience i have ever dealt with at any mavis. THANK YOU RICH!

Ed
Review №34

Great customer service everyone was very helpful was able to fix my car problem in no time and was very affordable. Will recommend to everyone

Di
Review №35

The guys at the Ossining Mavis are very nice. I had come the day before and wasnt too happy with a 2 1/2 wait when I had a 9 am appointment. I didnt realize they were short of help. The next day I was taken right away and the part was put in and all done.

Yu
Review №36

We’ve had great experience using these guys for regular maintenance and for surprise problems, like a dead battery. I called about getting it checked and Chris was ready when I got there. Appreciate the great, friendly customer service as well as the car maintenance.

Ma
Review №37

I’ve been to different Mavis tire locations and it can be hit or miss. I had a great experience at this location. Esteban was super helpful and the drop off/pick up process was quick and easy. My car feels amazing now.

Ra
Review №38

Called them at 330pm and explained that all of a sudden my break lights werent working they told me to come on over. They looked at it switched the bulbs in record time and had me on my way. They couldnt have been any nicer and everytime I go there they always go above and beyond.

An
Review №39

Only take your car here for what you know for a fact is wrong with it because you can see it with your own two eyes. Your tire is flat? Sure go get it fixed here. Balding tires and need new ones? Same thing. They ABSOLUTELY will lie to your face about anything else that needs “fixing”.I went in there for a flat fix and asked them to have a look at my serpentine belt, which THEY had worked on and replaced about a year ago. I did not mention they were the ones who had done the work.Sure enough The guy comes back inside, tells me the entire belt needed to be replaced because it’s showing signs of wear Along with a host of other things that would run me several hundred dollars.Don’t believe a word they say. If you’re really worried about what they say is wrong, take it to a real mechanic for a second opinion.

Ku
Review №40

Richard help me pro rate my tire got me in and with a reasonable amount of time. Thanks

To
Review №41

Service was a bit slow. They seemed understaffed and overworked, but if you are that busy, you can hire more people, unfortunately, you just need to turn away work.

Jo
Review №42

Returning customer because I truly have faith in this location to fix my car....never any worries and the staff is amazing and professional....will always return knowing my car is in good hands

Ja
Review №43

Awesome service, Rich and Eddie were very professional and very friendly, regarding any question or concerns I had. Big thanks to duke for taking the time out to work on my vehicle !!! I’d go back to them again !!!

Na
Review №44

I stopped in today due to the fact I needed air in my tires before driving to school and this kind gentleman named Richard Sperrazza was so kind enough to help me out! I will be coming back again because of him.

Bo
Review №45

Yall these ppl are amazing, their customer service is A-1, and they dont try to sell you anything extra.

Ti
Review №46

Chris and Ali were great! Got there a rush they were able to get me in and out on a Wednesday afternoon within 35 minutes and back on the road! The best mavis I have ever had to deal with!

Yu
Review №47

Not gonna lie Ive had an issue with Mavis Discount about 5 years ago.... came to get an inspection and ended up with a $900+ bill! After that horrible experience, I swore I would never return.... I finally decided to give Mavis one last chance and visit their Ossining location. And let me just say this...A pleasantly surprising experience... I walked in and was immediately acknowledged. A car geek myself, I loved walking in and seeing the tires line up on the side while you walk to the front desk. Esteban assisted me diligently and I barely had to wait! I also asked him about a sound I was hearing in my left front tire so he directed me to turn the steering wheel all the way left and right and told me it could be a worn axle, definitely will be coming back for my future maintenance needs... Mavis won me back.

Li
Review №48

Richie was great. Great customer service!!

Je
Review №49

All the guys at the shop were great. Very fast and efficient.. store manager Esteban was amazing to say the very least, he made sure to get me out of their asap. Overall great experience at Mavis Tires. WILL BE BACK!

In
Review №50

This place is awesome! I went to have my car inspected and had me in and out in under an hour, even with a car before me. Chris and Christian were so polite and help. Definitely will be returning for future services. Thank you Mavis Ossining team!

To
Review №51

I use Mavis tire several times a year and have never been disappointed. Great service and great prices.

Je
Review №52

I had a very pleasant experience with Mavis. My issue was an item that was wrapped around one of my tires. I called and was given an appointment within an hour and a half. I was taken right away when I arrived. My problem was resolved promptly and because there was no issue with the tire I was not charged for the service.I found the people friendly, helpful and efficient and I recommend them highly

Jo
Review №53

Referred to by a family friend to this establishment, very helpful and informative manager Ollie answered all my questions and made me feel comfortable about having my car fixed here. Would definitely recommend and will be coming back.

Je
Review №54

Great service the manager met all my needs knew exactly what i wanted. The work was done quick car feels great. Definetly coming back

Ed
Review №55

Was there cause i needed help with my car, the store manager was amazing helped me out with everything, all the workers were very professional and a clean store, will definitely not go to any other store but this one, thank you everyone for your help

Iv
Review №56

Great customer service will definitely go back

Cr
Review №57

Excellent service, the manager Ollie was very helpful, answered all my questions everyone was very friendly, will definitely be going back

K
Review №58

I had service done by Sebastian and he was wonderful. He was very knowledgeable about my car. Will definitely continue to go, hes a great asset to their team

Ze
Review №59

All there is to be said its a quick service great guys in there ollie the manager was honest n fair with me funny guy too will visit again

Ed
Review №60

Had to go back to Mavis to get my tires changed, like always everyone was very helpful, I was out of there in no time thanks to the manager Ollie and his amazing staff

St
Review №61

Excellent, friendly service always.

Ka
Review №62

I had a really good experience here the service was great, Esteban was very polite and offered to help when I needed help with my tires. He did really good explaining to me what the problem was with my tries and gave me a solution to it. I would really recommend Mavis in Ossining.

Lu
Review №63

Great customer service from everyone in here. Esteban was extraordinary and went above and beyond for my car and i. If you ever need anyone with good people skills and a magic touch you should ask for Esteban.

Ed
Review №64

Nice staff friendly willing to help I like this place

Fl
Review №65

Chris and Christopher! We’re super helpful! I was dealing with cars all day and then find out my tires didn’t fit and they helped get everything I needed! Service was quick and fast ! They made sure I had the parts I needed for the service! They have the patience of saints! I was really flustered about my car and they def helped me so much! Thank you guys again!

Je
Review №66

I Had very helpful and kind hearted service techs and store manager. Thank you to both the manager Esteban and Christopher for helping me out.

Mi
Review №67

Christian was my point guy. I had to get my tired replaced. They got me in quickly and got me out with no problems. I felt the services were affordable as well and the customer service was great!

Cr
Review №68

Thanks to joe and Chris I got my brakes fixed and they went above and beyond to help me out will be sure to come back great business men thank you guys

Am
Review №69

I am super grateful they took me in a pinch and done quick! Esteban somehow made this experience rather pleasant =)

Ja
Review №70

Esteban noticed I was placing air in my tires & immediately came over 2 assist..while Im not a damsel in distress type of gal it was super nice of him & much appreciated..Thanks Estaban..UR the best!⭐⭐⭐⭐⭐

Pe
Review №71

I’ve been coming to Ossining Mavis for years! Joe is courteous, kind and very knowledgeable!! Thank you for having him at this store!!!

st
Review №72

Service was great recieved four new tires friendly Service.

De
Review №73

Will never return here again. Initially brought my Jeep Cherokee here for an inspection and the broke my tailight. Fast forward to bringing in my Jeep Wrangler for brakes, they charges for brakes, calipers and an oil change. Over $1000 later, the oil light kept blinking even after resetting the counter. Took the wrangler in to another mechanic and saw for myself the oil was NEVER changed. Dont recommend this place to any one. Go to Corsi for tires. Lesson learned. To add they suggested getting new struts, 2 other mechanics informed and showed us they were not needed.

Er
Review №74

Everyone was very helpful and the service was quick. 10/10 would recommend!!!

Al
Review №75

The workers here are excellent very professional, helped fixed the issues with my car. This is a good spot to go to.

Ce
Review №76

Good service great guys

Ti
Review №77

I was towed to Mavis this morning with a flat tire. They took great care of me. Anthony seen that I had come in with a tow truck and was very compassionate due to my situation. It was refreshing to have someone show compassion although it is just business. They took care of my tire replacing it and even replaced a lug for me! They were quick and very kind. I appreciate that I was not taken advantage of at all, as a female many have tried to take advantage in the auto world and it was nice to just be genuinely helped and they gave me the best deal they could! Chris I believe took care of my car and he was awesome also very kind he helped me put my spare back in my trunk after! Thank-you so much for your kindness and great work. I don’t live close at all but because of the great service I will come back. Thank-you!

An
Review №78

Great service amazing work and honestly the best customer service I could have the gentlemen in the front Cristian helped me out answered all my questions and to make things even better he got me In and out in bout a half hour I will surely be coming here again thank you Mavis.

Ca
Review №79

This location is great!! My tires really needed to be replaced. Upon arrival, Carusso quickly assisted me in getting the best deal. Service was quick and easy. I was also offered great payment options to help me cover the cost of replacing all four tires. Staff members are knowledgeable and ready to help with any concerns or questions. I decided to leave my car for the time it would take to get serviced. Anthony called me once service was done, car pick up went smoothly. Would recommend!

Br
Review №80

Great costumer service from the manager DavidBeen coming here for years and David it’s always taking care of my carsI Definitely recommend this locationThanks you

Ro
Review №81

Very good and prompt service.

Fr
Review №82

Rear brake repair 5hr?...didnt have a parking brake...another 50min still on parking brake...wont return..just dont know how to repair brakes...my bad...sorry Mavis..that was my experience...

Da
Review №83

Went to Mavis yesterday for a New York State Inspection both managers in front were nice and polite to me took care of me and were honest they told me what I needed it and let me know how long it would take this type of communication you can’t find in people anymore this mavis in Ossining is so great I will surely be coming back here more often thank you Mavis.

Mo
Review №84

Very helpful and friendly staff. They fixed my tire, which had a small leak, for free.

Ta
Review №85

The regional general manager richard stands over his other employees and tells them they have to make a sale on every car, even if the car don’t need it. It disgusts me. These people are trying to rip customers off just to make a sale.

Al
Review №86

I went in yesterday for service on my car and the assistant manager Cristian helped me out with my Car he told me what I needed and what it cost he was really honest and really hopefully I will recommend this place to all my friends best service in Ossining thank you Mavis see you soon

Lu
Review №87

Went in for a New York State inspection both Chris and Christopher helped me out and let me know I needed a wiper blade for my New York State inspection thank you Mavis for always helping me out and always having the best prices for sure will be back for more business

Ke
Review №88

Thank you !!! Great costumer services from the manager David, he help me from start to finish definitely recommend this locationsThank you !!!

Ro
Review №89

Went in for a New York State inspection was told it would be a waiting time I told the manager Cristian I was in a rush he helped me out got me in and out and I will be back for any other service on my car this place is great

Mi
Review №90

The staff was excellent. Not only with me but what I observed about their interaction with customers ahead of me.Only negative is they have very limited parking which can be a problem when they are busy.

So
Review №91

After puncturing a hole in my right front tier hitting a rock on a rainy morning.I took my car to mavis,I was in distress so worried and almost about to cry. Than this calm young man name Christan asked how can he help, I showed him a photo of the tireHe Immediately made me feel relaxed and let me know that everything’s going to be fine.He fixed my tire in less than an hour, I was expecting to be there all day.Best customer service I’ve ever had. Christan is the reason why I will keep buying tiers from mavis.Christan Totally saved the day!! I’m so greatful.

Fr
Review №92

The manager David was great, help me the entire time, explain me everything and kept me updatedI Definitely recommend this Mavis

El
Review №93

Great costumer service from the manager David, he is so polite and honestDefinitely be back soon

Ka
Review №94

Friendly and trustworthy service.

Do
Review №95

Friendly staff and speedy service! Thank you!

Ev
Review №96

Great costumer services from the manager David, definitely be backI recommend this location !!!

Fr
Review №97

Never had an issue with this store! 100% recommend!!!

Ch
Review №98

Terrible experience. Dropped My vehicle off for my reservation at 1pm For a simple tire rotation. Employee told me he would have it done by 4-5pm. Went back at 530 and my vehicle wasn’t even in the shop. Other vehicles that were there after mine were in before. Last time going to this Mavis location.

Vi
Review №99

Im very satisfied with the work they did to my car!

Bo
Review №100

Exceptional service!!! Went in to see if there was anything wrong with my tire after I woke up to a flat. Turns out the sensor needed changing and was replaced quick and easy. Carusso also kept me updated every step of the way! I will definitely be back when I need new tires!

Information
13 Photos
100 Comments
4.2 Rating
  • Address:170 N Highland Ave, Ossining, NY 10562, United States
  • Site:https://mavistire.com/locations/ossining-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 914-762-1070
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Tire shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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