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Just Tires
1400 Douglas Rd, Oswego, IL 60543, United States
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Just Tires

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Br
Review №1

Great place! Honest people work here. It’s a breath of fresh air. Highly recommend

ni
Review №2

I tell ya, these guys know what theyre doing! I needed 4 new tires and they were done lickety split! I will definitely be coming here from now on for all my tire needs!

Ke
Review №3

Finally a place that is honest and will show you exactly what needs attention. Jose showed me on my car how bad my brake pads were, its nice having a visual to confirm service is actually needed. It gives good piece of mind and is good business. 10/10 for these guys, I will be back.

Lo
Review №4

Oh my, I have nothing but praise for this location! I needed an oil change and tire rotation and I was in and out quick! The staff went above and beyond and were very personable and nice.

se
Review №5

Im glad I took my car here. I had my tire pressure lights on for a long time. I had my previous mechanics to take a look at it and he is charging a lot of money, for it to be fix. But when I took it to this place. All they need to do is to reset the sensor NO CHARGE at all. JUST TIRE are superb 👍👍👍.Thank you very much,you save me alot of money!!. The staff are very helpful and honest!! I will definitely come back here!!

pu
Review №6

Excellent 👌 service good treatment and very efficient employees ... I recommend it 100%

Ma
Review №7

Came here for an alignment. It was done to perfection, my car couldn’t be more aligned. I love this place! The service is amazing.

Am
Review №8

Always a wonderful experience here, I wouldnt go anywhere else! The service is fast and thorough, and the staff always goes above an beyond! Theyre also super friendly.

Ca
Review №9

Came in to get a valve stem replaced, they were quick and efficient and our Mechanic that helped us was Brett. Friendly and helpful staff. Go see them 😁

Lu
Review №10

Fabulous customer service and super fast service. Will recommend to friends and family.

Ri
Review №11

Do any of the customers realize that there is no ASE certifications posted anywhere showing the people that work there have the knowledge to work on your car? To do a correct alignment to the specs of your car. People wake up be very careful of shops like theses. I myself went there for a alignment and did not see anything showing ASE. I left. This place does brakes??? I used to be a mechanic I am ASE cert. BUYER BEWARE. Just a follow up I could careless what you write on here. You have people at your shop that have no proof that they have the knowledge to service your car. This place is good for tires and oil changes. An be careful even then if the oil plug is left loose or over tighten or your oil filter leaks you could have a lot of problems. I have seen oil change places ruin engines when there people have not the proper training. As I said BUYER BEWARE!!!!!!!

Je
Review №12

Great people to do business with. Definitely good honest people

Je
Review №13

Very helpful and knowledgeable staff. I will recommend all my friends and family to see Jason (the manager) personally. Great customer service!

Ma
Review №14

This place is great. I have been coming here for at least 10 years.I like dealing with Jason (manager) but everyone at the front desk is helpful as the manager.Several times I come in for a scheduled service I am told that they are backed up. So appointment time gets pushed back a bit.Overall, great service.

To
Review №15

Ive been a Just Tires customer for quite a few years now, and Brett (Manager) is going to give it to you straight, and thats what you want in the person you take your car to.

Mu
Review №16

You are all amazing and very professional people, makes everything clear. You have a superb customer service I ever had before. Yes, free WiFi and very beautiful waiting room area. I will love to come again. Thank you so much Just Tires to hired very nice, kind and professional people.

Mi
Review №17

Absolutely the most professional and nicest people in the entire industry. Great work. Incredible staff. Awesome manager. Not a single bad thing I could say about them. If you have any issues with tires, go here. They really deserve all the business they can get.

El
Review №18

Always a great experience when I go to Just Tires. Always feel welcomed and appreciated, the customer service is superb. I go there for wheel alignments after every tire rotation and balance. I am very satisfied with the service that I receive there.

Pe
Review №19

Two weekends in a row my appointment with them was cancelled by them or lost. Their scheduling system and quality of service has significantly declined over the past year. I will take my business elsewhere after being a loyal customer for many years. In fact, when I informed the employee on the phone after voicing my displeasure of being cancelled on again his response was, good luck bud. This place has a lot to learn about customer service. Dont bother wasting your time.

Jo
Review №20

I just want to say that the Oswego store has a great team of guys. I am moving to Marietta, Georgia in a couple of weeks and will truly miss them.Ricky and Jason are always making me laugh and they make it fun to have work done. Ricky has offered to help me transfer my records to a Goodyear down in Georgia since I have the alignment program so I dont have issues.I had an alignment and oil change done on customer appreciation day. The safety travel bag gift was very nice and will be handy if anything happens. They never push to have other things done and leave it for your choice.Unfortunately the alignment that was done left my vehicle worse than when I brought it in. They made arrangements to have me bring it in again to redo it; which was much better this time around. I did notice when I left that my Service Engine soon light was on which was not on when I brought it. I called them after I left and Brian said to bring it back and they would check the code. One of his guys checked it and let me know and gave suggestions and assured me it wasnt mechanical.Everyone was very sorry about the inconvenience of having to bring it back.Again, I will truly miss this team of guys.Sincerely,Joyce RiveraMontgomery, IL

Da
Review №21

Best tire shop around. Fast service and friendly staff.

Th
Review №22

We have been Just Tires customers for years in that time they have removed several nails, patched, rotated and sold us new tires on 2 different occasions. We have never had anything but great customer service experiences. Thats why we always go to them first for any tire needs. Today the had exceptional service from Jason at this location. We thanked him in person but I felt his service warranted a larger acknowledgement.

La
Review №23

Everyone is very friendly and very accomidating of all situations. Very quick and very detail oriented. Great prices all around. Jason is phenomenal.

Ka
Review №24

This is my first time going to Just Tires today. I had a nail in my tire on the driver rear side and also needed an oil change. I called to set up an appointment and came in on time. The place was clean and the staff was nice. I want to thank Jason and Ricky for helping me today. They are extremely helpful and knowledgeable of their products. I didnt have to wait long and Jason replace my tire with a new one (because the nail in my tire wasnt fixable.) Overall, I am very happy of the service I received today. Thank you so much!

Ja
Review №25

My business uses this Just Tires religiously. The guys working and managing this location do not play games. They work hard, never complain and are always timely with our repairs.This location comes highly recommended from a business owner (me) and we routinely suggest this location for our customers as well. Will continue to recommend and frequent.

De
Review №26

I called this business on a few occasions. Spoke with Joey gave me a $35 quote. I spoke with brian he gave me a $15 less quote for the same service. On arrival I was told if I paid under the table it be cheaper. They were not going to give me a receipt. I would be careful shopping at a business like this.

Sh
Review №27

The manager Jason was a huge help to us!! Had the best price for the best tire around here. I wish I had called them first!

K
Review №28

I take all my vehicles there they do a good job and always on time

Ed
Review №29

Had to have a tire replaced and Joey (didnt catch his last name and probably spelled his first name wrong) helped me. He is extremely professional and extremely helpful. Because of him I will take all my auto business to Just Tires.

Wi
Review №30

Brian Hessler was very helpful and although I bought tires that where much more than I had expected I am very glad I listened to his recommendation. These tires have lasted well, get better than average wet and winter performance and are quiet. They will also ultimately end up costing the same over time since they will supposedly last longer than the louder cheaper tires that dont work as well in snow and on ice.Thanks Brian!

An
Review №31

AwesomeTire valve frozen and they thawed it and put air in my tire. Very fast turnaround. Thank you !

Ka
Review №32

Great service! Prices are fair, and work is done right the first time. The road hazard coverage has saved our butts/tires more than once

Pa
Review №33

They seem like a really good group of guys, but had my gloves stolen from them! They were super cooperative with everything i’m just not sure why the would take them. They were in my car, in the same place as usual, and then i got my car serviced there and all the sudden they disappeared.

La
Review №34

My go to place for tires, fair prices and good service. Have been to the Just Tires in Mt Prospect and Oseego, both are excellent.

Ke
Review №35

Im very good place to take your car reliable they get you in-and-out on time

Ic
Review №36

Theres a first time and last time for everything. .Incompetence led to a tire blowout the very next mornin while driving across state..Jad 2 vehicles done there spending almost 2k in tires...Had NTB put on a new tire, the service mgr there said that whomever put the tires on didnt ckean the corrosion off the inner rim not allowing it to seal properly.Just Tires wanted to give the old run around about calling the manufacturer Goodyear etc.Its NOT the mfgrs fault...Its the service techs fault for rushing to get out by closing time!!Lost my business, my friends and family from now on...

C
Review №37

Really good people working here! Theyre honest and very helpful. Will keep coming back for service.

Ro
Review №38

Good service friendly employees my daughter hit curb replaced wheel with no problem.

Ti
Review №39

Joe was great and the process of getting my tire checked out was fast and easy!

me
Review №40

Ther best tire the best prices for all of our cars

Ri
Review №41

Good place to go wont try to sell you something you want need

Ty
Review №42

Service was fast and the mechanics were informative. Chris the cashier was extremely friendly as well

Wa
Review №43

Service and people professional. Great price. Put a slightly different oil in. Turned out to be OK.

fa
Review №44

I showed up an hour and 40 minutes before closing and they didnt want me to take care of me because they told me that they were about to close. And it was kind of like an emergency because I had a flat tire

Da
Review №45

Staff was very friendly and helpful

Ma
Review №46

I called early in the morning to get my tire checked. He said they’re understaffed and can I come in after 11 AM. I told him I couldn’t come until my lunch hour. He said that would be great. I got there at 12 o’clock and noticed mechanics standing around. And one of them talking to his family. I went inside. Had to wait a couple minutes because the front desk guy was chatting with guys in the garage.They asked me if I could come back at 2:00 PM. I was like you asked me to come in at 12 o’clock and there’s people standing around? I walked out and will never visit this establishment again. Very disappointed

Ni
Review №47

Very very helpful and kind.

Ro
Review №48

Fair prices, quick services, courteous service people.

Lu
Review №49

The woman I spoke to at Firestone told me I could purchase a lifetime road hazard warranty with free tire rotations. When I got there, they said they knew who told me that, but would not honor what I was told because I didnt buy the tires from them. The man was very rude & condescending. They then wanted to charge me $60 per tire to get them off because I did not have the key for the tire locks. I took the tires to Tires Plus in Oswego for a cheaper install ($7 less per tire) & $0 charge for not having the tire lock key. Tires Plus knows how to treat their customers.

Ri
Review №50

Should actually be ZERO stars. What kind of tire place gives you your vehicle back with four drastically different air pressures in each tire (41, 38, 31, 35) and just throws the spare tire in the back because they could not get it to stay underneath the car? This place is terrible.

Si
Review №51

Got an oil change there and happened to check the oil afterwards. They put hardly any oil in there! I had to pour in three more bottles. Im not using them anymore.

Bo
Review №52

Great team been with them forever

Ma
Review №53

Service was great and pretty quick

Ja
Review №54

Good place very honest

Cl
Review №55

Why cant they use the oil and filter that I want? Its my car, just do what I tell you to do

Jo
Review №56

Fast repair time

Mi
Review №57

Great service

St
Review №58

Great desls

J
Review №59

Great staff!

Ri
Review №60

They Suck terrible service.

Ma
Review №61

These guys work REALLY hard ... They care about their customers and Ive bought ALL my tires and oil changes here!

Sa
Review №62

Efficient and honest

Bi
Review №63

Shop of choice

Information
6 Photos
63 Comments
4.2 Rating
  • Address:1400 Douglas Rd, Oswego, IL 60543, United States
  • Site:https://justtires.com/en-US/shop/IL/Oswego/000901263-60543-5106
  • Phone:+1 630-551-4517
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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