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Boost Mobile
1126 Douglas Rd, Oswego, IL 60543, United States
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Boost Mobile
Comments
Ab
Review №1

Great service! Someone named devin helped me and he showed great knowledge about the field and could answer all questions! Definitely recommend coming here!

St
Review №2

Herve at this location did a phenomenal job helping me the other! General Mangers REALLY need to recognize him. He went above and beyond normal customer service and did the job in record timing as well! Thank you again so very much Herve! (Sorry I could not accent the H in your name.)

An
Review №3

Was with boost for years. Customer service and network have gone down hill.

Vi
Review №4

The best customer service ever!!!I had the best experience at this boost mobile store. Mr. Herve was extremely knowledgeable and helpful beyond my expectations. I left the store feeling confident about my purchase and my future with boost mobile!Thanks you!

De
Review №5

I got service & was pleased by my purchase. Sales person answered my questions.

Ra
Review №6

Devon is awesome!! He was very helpful. Not only that but I found him to be patient and extremely knowledgeable!! I would recommend anyone to go to this location for a new phone

pa
Review №7

Ive been a boost customer for a long time but when I went there to add a line to my family plan and found out I could get a new phone but the guy didnt tell me about the deals they had and when I was looking around and seen I could get a deal and was ready to buy a phone he said it was too late and wouldnt let me buy the phone and activate it so I had too activate an old phone instead of selling me the new phone I will never ever go to this store again I would give a zero star but cant!!!!!!!!! I added a line which I should of been told I could get a new phone for adding a line for $20 but your sales person didnt offer me the choice and I seen it on the wall and wanted to buy it but he said he couldnt do it

Do
Review №8

Devon was so helpful. Im not tech savvy and he patiently addressed each of my questions. He helped me understand several options in order to choose the best product for my situation. His knowledge was beyond what would be required of their product line. I feel confident that he advised me well as I have done subsequent research. Thank you for your customer service!

Da
Review №9

Herve at this Boost Mobile has gone out of his way to help me get my phone set up and working properly, up until today I thought I would have to return my phone and he totally fixed my issue. Dont waste your time with calling customer service or tech support if you are in this area, just go and see this man! Thank you so much Herve!! Best customer service ever!!

Na
Review №10

I visited Boostmobile today to transfer my phone to the one the insurance sent me. Devon was very helpful and knowledgeable. He made sure my phone worked and I had everything transferred to my new phone before I walked out of the store. Thanks for the great customerservice you provided.

Fe
Review №11

My grandson, Devon works here and when he comes home, he helps me with my phone all the time. The manager Herve is also one of the best phone representatives that has ever helped me. He is my go-to guy, and I reccomend that you do the same!

dj
Review №12

I went to buy a new phone there Stylo3, And the service was good! But they forgot to process my phone payment and I dont have service yet. So maybe if you guys could make sure that we customers are all set to before we leave your store, that would be appreciated.However I thank Aaron for helping me pick the right phone for me.

Al
Review №13

Devon was very helpful and explained very all plans he also was nice to call sprint to get transfer to boostmoblie he also stay after closing time make sure we had our cell actives before he left you have a outstanding worker

ne
Review №14

My family and I have been in this store twice and both times Herve, the employee there was just AWESOME. Very knowledgeable, very helpful, very forthcoming and personable. Even while dutifully doing his job of trying to up sale. Hes not rude or pushy about it. Great customer service skills. Im glad we ended up frequenting this store even though we started with another store. We will continue to go here.

Pr
Review №15

Devon was very helpful, he took the time and explained everything. Great customer service.

ma
Review №16

Devon was so helpful with my daughter and I changing to Boost and setting up our new phones. He even stayed late for us.

Co
Review №17

Didnt bother looking/helping about an existing 5$ add-on to my plan for service in Mexico.Ended up doing it on the app, did a way better job than that jokester.

El
Review №18

Very helpful and hard working

ad
Review №19

Herve the store rep has great customer service, does his job well, i think this store could be the best of them all :) will continue to visit this location forever. Thank you for being Awsome.

Ke
Review №20

These guys were very nice, helpful, and patient. They even spent time explaining the features of my phone and getting me all set up with Gmail. It seemed like they had every phone available too.

Sa
Review №21

Devon good customer serves

Jo
Review №22

Good place

Ke
Review №23

Store it self isnt bad but service is sub par for a sprint network

je
Review №24

They messed up my account more than once.

Mi
Review №25

Great store

He
Review №26

Great service!

Ma
Review №27

Deals, knowledgeable staff

Jo
Review №28

Very bad and slow service, I would say pity, in addition to expensive new equipment as well as their promotions.

Information
2 Photos
28 Comments
4 Rating
  • Address:1126 Douglas Rd, Oswego, IL 60543, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=00180000011NLptAAG
  • Phone:+1 630-636-6331
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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