This store is worth the stop for the smell alone. Its nostalgic for me. Great variety of candies perfect for a gift or yourself. They also have an ice cream counter, Carmel apples (in season), and other goodies behind the counter. Definitely worth the stop!
Super helpful staff! Yummy chocolate on sale and ice cream!!
We stopped by there today after Rock fest the chocolate is great but the staff was very unfriendly. Told them thank you no response at all just stared at us like we were morons! We also told the girl working We were looking for something then she came over what you want out of the case rudely!
Great candy and great service! Nice clean store as well.
Great, but spendy.
Stopped for ice cream. It was very good just not enough selections
Loved the different kinds of candy to choose from. Chocolate heaven.
We can always find lots of sweets to purchase. Seems like there was less 75% off chocolates than usual but they still were able to take lots of my money! Cashier was friendly and put the kids treats in their own separate shopping bag. So nice. They have a reward program so sign up!
Love shopping here. Surprise on some of the empty shelves. Would of like to see bigger bads of sugar free idems.
Great place for excellent chocolate at cheap prices, plus they’ve got I’ve cream!
2nd time I have been there and employee Brenda is always so rude for no reason. She made rude comments cause I wanted to pay with my gift card?! Seriously you don’t have to be rude.
Always enjoy this sweet store. If you know a chocolate lover other than yourself, the gift is here large or small and salty and sweet!
We love buying the oops boxes and playing chocolate roulette.
This place has a bunch of delicious chocolates (obviously) and great variety. But my favorite thing about it is that they sell bloopers, which are just the mistakes chocolates. They taste the same but are so much cheaper. Its a steal. Definitely stop by if you are a fan of chocolate!
Unfortunately, I find too much that looks and tastes too good here! Even though I try to only purchase their specials, I still buy too much! It all looks good. Clean, well kept store with friendly employees. I come back here too much.
Whats not to like?! A chocolate lovers paradise! Prices are better than ordering online and more fresh too. Awesome staff. Only problem I have, is I walk out with more treats than I planned on!!
Good stuff
The candy was plentiful and tasted delicious but the 2 ladies that was working there could stand to be a little more friendlier....js
Lady working behind counter was VERY rude. Told costomer to not pay with her gift card. Had her mask almost practically below her mouth and made customers VERY uncomfortable. Wanted to get icecream but was scared to get because she was beathing all over it. Wanted specific ice cream and the canister was open but wouldnt let customers get it because she was to lazy to reach to the bottom of the canister. Almost dont want to come again.
Great choice for candy
Chocolate! Chocolate! Chocolate!A sugar junkies paradise!
When your here you are a kid in a candy store. Fantastic people and candy abound. Bring your stretchy pants. Every kind of candy you could imagine.large parking lot for easy in an out. The store is neat and orderly. I highly recommend a visit if your in the area.
I live in the Twin Cities and take the hour drive to come to this store as it is significantly less expensive. I LOVE Russell Stover sugar free candy and what better place to go than the actual store. A WIDE variety of sugar free candies with freebies when you spend certain dollar amounts. Also have Ice Cream, soda and wide assortment of decadent chocolates to choose from. Friendly staff with samples in hand.
The gal that helped me explained the store very well, so helpful. My purchases were delicious!! Glad I stopped and checked it out.
Friendly staff great variety. Love the caramel apples and chocolate covered strawberries. Great place to get sugar free chocolate.
Happiness comes in squares. Chocolate squares anyways. Thank you to Kristen for being so helpful.
The ladies at the store are always pleasant and helpful. Its a great place to stop for a rest stop or just to take your Sunday drive to. We love the candy bloopers (slight imperfections but still perfectly delicious!) and the fresh fudge! Nice prices on the items from past holidays but still fresh and always FREE samples. You can sign up for their rewards card too and earn free candy treats. Plus they have ice cream and jelly bellys.....
I was a GREAT fan of Russell Stover Sugar Free Chocolate Mints for many,many years.. Not too long ago they changed their packaging.. It became obvious over time that the Chocolate Mints themselves had changed along with the packaging.. At first we thought the new Mints were perhaps old/stale.. So we continued to purchase them. We each have one daily before reading in bed..Now after months of finding the treats not as satisfying we have decided both the recipe and the packaging has changed.. They are simply not as mouth watering with that great chocolate flavor any longer . They are simply harder with less taste.. We have decided to search for a better product.. It is a shame that Russell Stover appears to have chosen the new business model that chooses profitability over customer satisfaction.
Great price on chocolate
Enjoyed every moment of my visit at Russel Stover Chocolates in Owatonna! They have a huge variety of chocolates from small quantities to bulk packs. The Chocolate covered strawberries are worth every penny and I couldnt resist the ice cream. Enjoy your time in this store! They have lots of great deals from buy one get one free to buy 2 get one free.
My sister and I visited over the weekend and purchased two boxes from the discounted section. Butter nut crunch.... Both rancid, sad, but I called to let them know they were bad and had the best response ever...let us mail you new ones! Russell Stover, Job well done!!
Very fun store to visit. Great values on chocolates. They have ice cream too. :)
Super friendly and helpful!!! Just the problem I am having is I am out of candy and need more!!!! When are you opening????
This location used to have amazing hand batched ice-cream now not so much. The atmosphere has a early 90s Urban k-mart look and feel to it that has never fit the brand. The employees here are historically very helpful and cheerful.
Greeted as soon as we arrived in the store my a gentleman. Everyone acknowledged us and asked if we were looking for anything specific. Was not impressed with the manager, she barked orders and degraded the employees. Would have given 5 stars if the manager treated the employees with respect and if she didnt keep pushing items on us when we told her we were just looking and really werent looking for anything specific. Very disrespectful manager, seriously feel bad for the employees. I love visiting this store and never have I had this experience before
The customer service in this place is spot on. I cant remember the teen aged boys name who helped us today but hes always fantastic. Stuff is hand made and dq has nothing on this place. Been in here three times with my kids and significant other and Ive yet to have a bad experience. Not sure what you pay that kid but I can tell you he deserves a raise. We will keep coming back
Nice store, friendly staff.
My friend & I drive 45 min just to have a treat, buy stuff for friends & family. We are laughing now at having read reveiw of poor customer service .They have always, always greeted us warmly.Been patient with excited grandchildren and laughed at our silly jokes.Guess its possible someone had an off day, but lets be real we are all human.
Who doesnt love chocolate? The discounts are great. The Carmel apples are to die for. We always leave with more than we planned on buying .
Great customer service! Lots of selection especially the Oops section. Where they have discounted candy that isnt completely perfectly shaped but tastes just as good!
Expensive, will not be back for a while.
My wife and I love stopping by on our way to the cities for a hot fudge sunday. They offer both Russell Stover milk and dark chocolate, properly hot fudge. Always a treat.
If you need a chocolate fix, this is the place to go! I love that they give you samples and if you ask to try something new, they will give you a sample. The staff is always friendly and helpful.
Huge selection. They greet you very warmly with samples when you first walk in. However, I did feel a bit harassed by the time we were through shopping. We ended up just leaving with ice cream because I was so turned off with their incessant need to interrupt my experience at this store.
Love this store and the employees that work there! They are very helpful and go out of their way to make sure you find what you want.I will be stopping in again next time Im in the area!
If you are a chocolate lover this is the place to visit. The smell of chocolate is intoxicating. The selection is good. Cannot beat the discounted chocolate. Definately worth the stop.
Ice cream, chocolate covered strawberries, treats, and if course Worlds finest assorted chocolates! Tons of specials for each season. Great service too!
The atmosphere needs to be more inviting. The outside was beautiful but inside needs work. Fluorescent lights flickering made it feel cold and dark. Tall piles of boxes made it feel overwhelming. Their candy counter seems to be an afterthought, but should be the focal point. With TLC it could have potential. The candy is awesome, but the atmosphere needs to reflect this.
Nice place to get a shake or ice cream and look at all the candy. Right next to Cabella, so my kids love hitting this store when dad wants to go to the sporting goods store.
Loved this little store. People were very friendly. Close enough to ask questions, but did not hover around. Great selection of preboxed items, ability to box your own mix and discounted items.
So many amazing options and love the customer service!!
Loved this place..for sugar free candy, you cant beat it!!
Check the back of the store for the good deals and do not leave without buying a caramelized apple, so good!
Absolutely loved it. Employees were helpful and friendly. Prices were good.nplace was clean and well organized
The customer service was amazing! Huge selection of chocolates! Great ice cream and sundaes too!
Suprisingly good place to go for hard ice cream. Great sundaes! Pleasant, attentive, and outgoing staff. And more candy on hand to overwhelm any chocolate lover. Its an un-intrusive place that is well worth your time to visit.
Love this store and I have been there many times! I do have a question. Do you ship? I moved and cant get there often anymore!
Many different kinds of chocolates. The only place I go to get my chocolate mint patties.
Good chocolates and can find some reasonable prices. Was a bit surprised that they didnt offer a free sample as they have done in the past.
I love this store!! The prices are great, and the staff is friendly.
This is a great, friendly store. Helpful also. And besides they sell treats!
My fiance really enjoyed stopping in here to kill time. She stated there was a massive selection and a large group of elderly folks were here off of a bus and the staff handled the large sudden rush quite well.
The staff were super helpful even though a bus full of customers had just entered the store.
Manager was helpful and kind. Yum
Delicious tasty treats await you.
Good place to pickup your favorite chocolates at a discount. Samples are available for the curious mouths.
Love their ice cream and the homemade fudge!
Even though once a year, it has already become a family tradition. We love the oops bags.
Im not a big candy person, Wife is, lol. I do like their ice cream. All staff are always nice and funny to joke with.
Friendly and helpful staff. Lots of assorted goodies. Something for Every Holiday or event.
Its a fun date with discounted chocolate ice cream and waffle cones.
Great deals. Great customer service.
Chocolate... need I say more?
The lady working there was wonderful and very helpful. The rewards card is worth the 5 minute sign up.
The staff is always super friendly and willing to help. The prices are great and so is the selection....
Chocolates were great. Employees were helpful and cheery!
Yum!Huge variety of chocolates and other candies at a great price..a must try, their Carmel apples..they are terrific!
Not helpful at all. 2 young ladies working more concerned about putting out Easter candy then waiting on customers. 4 people waited in line to be checked out while both in back of store. I went to a different store to finishing getting Valentines candy wont go back anytime soon.
Great deals on candy. Good location. Great time. Good Service. A+
Clean Store, quote the variety of delicious products, polite staff.
Great prices & the caramel apples are perfect!!
Well I definately love the store, I love working there but also being able to still be a very good costumer still
Very good prices and candy.
We were driving home to Emmons from The Cities, arrived about 8:01/:02 and the clerk was closing. She opened the opened the door and waved for us to come in. I yelled out that we wanted ice cream and she said that was okay and to come in. She was extremely pleasant and helpful. We didnt get her name; this was Saturday 9/2. Thank you.
Best place to get your chocolate fix!
Love this stop evertime im in town
So many good snacks 😋
Love this place! Always stop on my way through owatonna!
Super pumped about the sugar free candy. Will be back!
We always stop here when we are in the area. Great chocolate!!
So much delicious candy! Definitely worth stopping
Good choices of sugar free candy!!
Great little outlet store for chocolates plus fresh fudge, truffles, and icecream
Outlet store for chocolate! Get 3 pound boxes of bloopers cheap.
Very friendly staff. Huge selection of sweet treats.
What else is there to say Russell Stovers Whitmans and millionaires.mmmmmmmmmmm chocolate
Cashier was grumpy and resented our questions regarding prices