Bonnie plants look really good here. Better than Lowes.

The people are nice, just under staffed, proud of it, and incompetent, they smile and talk real nice to you in between telling you why they cant ever help you. the garden center has a few teenagers there, smiling and goofing off with each other ....and when you ask them what any gardener over ten years old should know...they know absolutely nothing and the supposed guy who knows everything is never IN. When he IS in...it looks like he trains NO ONE. they should know basics of plants before being assigned in that section. how un professional would it be if the guy in the plumbing section and couldnt tell a guy what a crowbar is much less where it might be found. or the employee manning the building materials didnt know what dry wall was. Its not this way in most of the country...just big cities like Baltimore, and wouldnt surprise me if Chicago, Philadelphia....were the same. I called the next day, to ask if the tree I need is even carried at the store...mind you, this is a totally common, very prevalent tree. I see it on almost every street in Owings mills. The manager tells me that everybodys busy (tell me about it, I couldnt get any help yesterday when I was IN there). BUT I had one question. It was a two second question with a one second answer that ANYBODY in garden should know like they know their grandma. does your store carry this tree?....not do you have any left....JUST does this store CARRY this tree. Have you seen it, is it something you sell. Simple Q. But the manager couldnt help me with that 1/2 min request. call another time, she says. Incompetent lazy Baltimore. Im used to it from the Home depot to the Wal-Mart to the McDonalds. If Florida, it wasnt this way. They care who they hire and train them. the well known chains there are very very different from Balt and professional...even Eldersburgs home depot is wwaayy better, pretty soon if I keep talking a pattern of evidence as to why... will likely emerge, so Ill just leave it at that.

Employees were not very knowledgeable.

Very beautiful flowers and plants and tools of good quality.