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Extra Space Storage
2585 W 5th St, Oxnard, CA 93030, United States
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Extra Space Storage
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Ma
Review №1

Management, both in corporate and on site are WONDERFUL. Theyre very nice, and they do their job well. Highly recommended!!!Also, when I moved in, John came by to introduce himself and the unit -- without me going to the office! Made me feel safe and welcomed. Storage was clean and easy. :D

Br
Review №2

Blew me away with how simple getting a unit along with a free lock waiting for me in the unit after office hours to fit my schedule! Great job guys!! The Customer care advocate was easy to understand and ensured confidence. Great units well kept and grounds are organized and clean! Great job!!

Ji
Review №3

Far and away the best experience I have ever had with a storage facility. Sign up was quick and simple. The units are very clean and incredibly easy to access. John and Jaime do an amazing job of running things. Great service and great people! 👍

As
Review №4

Fast and friendly service!!!! Thank you John for the excellent customer service!! Clean facility and great prices compared to other places I checked out! Highly recommend!!

Ki
Review №5

John was supper helpful in listening to what I needed stored. Just got back from deployment and needed a place to have my things kept safe. Extra Space Storage made it simple, easy and quick transaction to get my space available.Thank you

AN
Review №6

John and his staff were very helpful and patient while assisting me in finding my storage unit. The facility is well maintained and is in an ideal location for me to easily access my items. I recently moved out of my storage unit due to not longer needing it. When I did the exit procedure it went smoothly and without hassle.I would recommend Extra Storage for anyone’s storage needs and would definitely store my items with them if needed in the future.

Jo
Review №7

John is simply the best! Always helpful and friendly!! Best all around

Br
Review №8

Very happy with the customer service! John was very friendly, enthusiastic and knowledgeable about the product. He even informed us about a lower price on the web. I highly recommend this property to anyone looking to store things.

Br
Review №9

Management always does a helpful job.

Na
Review №10

Mr. John was very effective and awesome! His energy is most definitely needed for the face of the store! He literally took care of our every need in under 10 mins! Thank you so much for your products/service extra space storage! We appreciate you!

Ro
Review №11

My experience with Extra Space Storage was pleasant from the moment they answered the phone till ihung up they made sure i understood everything that I was doing what I was signing and there was no pressure if I didnt want extra insurance on the unit or if I didnt want anything else there was never any pressure making me feel guilty for not wanting to get it I love this place I even got a welcoming call from Extra Space Storage from a guy named John which happens to be the manager there welcoming me to the storage and asked me if I had any questions you guys are doing a really great job I really love that I chose you guys to do business with thank you

Sa
Review №12

I was working on the power lines when the fires got bad during the Paradise fires. When my time was done there I had to put my car in storage thinking I would be back in a month or 2 then Covid hit. A year and change later I was able to get my car transported from Oxnard California back to ny with the help of John Muldoon at the Oxnard location. In a time where most people mourn the death of customer service, John went totally above and beyond for me. Over the course of the year he even called to give me updates on my . Some places have exception to the rules but John is truly the example people and businesses should follow. Thanks again John and the staff at Extra Space Storage in Oxnard.Chris D

Je
Review №13

John was very patient, informative, and personable. At my age of 72 that is very hard to find. He was very generous and kind with his time to help me with the computer and the cylinder lock. I wish that this was a more common occurrence in this world.

Je
Review №14

John and Jamie are awesome they made my 2nd experience nice and easy for me ...Thank you so much

Ch
Review №15

My wife and I are very pleased with the service we received by JohnMy father n law says hes also happy with the size of his storage space he can store more than he through thanks again for all youve done for us .

Ta
Review №16

Fast & friendly service! Took 20 minutes or less to view storage space and sign contract! John and Jean were friendly and knew exactly what I needed within just a few minutes. I recommend this company and give this location 5 stars!!

Ri
Review №17

John Muldoon made this experience quick, easy, and painless. John took the time to explain to me as a first time storage renter the do’s and dont’s. I highly recommend asking for John

De
Review №18

John is an outstanding manager he is very friendly and helpful with any issue that arises

su
Review №19

Great customer service, clean and safe. Very helpful at front desk, would rent here again.

Au
Review №20

Was in a hurry. John was quick & straight to the point, was very much appreciated. Happy to be trusting this my place with belongings!

Ad
Review №21

Had such a great experience! John was very friendly and very helpful! If I could rate 10 stars I would. Thank you!

Bi
Review №22

Best experience I’ve ever had with a storage facility, and I move a LOT. Great customer service, clean units at a fair price, always felt safe and secure.

Al
Review №23

Renting from the Extra Space Storage couldnt have been easier. I was helped by John who was kind enough to show me around the property and provided me with a good recommendation on what size storage unit to get based on what I would be storing. Overall, great customer service. I would definitely recommend Extra Space Storage.

Al
Review №24

John was awesome! He helped us with our first time storage rental he made the process so fast and easy and was very informative. I would definitely recommend paying him a visit if you’re ever in need of a storage rental :)

Ni
Review №25

I am one to definitely give credit where credit is due. John is a rock star! I had rented a space via online platform and before I could move in my circumstances had changed. I went to the office and explained my situation and without hesitation John assisted me with a better option for my situation.John is very kind and respectful. Never rushed just very professional throughout the entire process. I highly recommend.

jo
Review №26

John and his team are very professional and will let you know all the options you have. This place was the best option, for the space, location and price. Access to the storage unit every day of the week is a plus. Would recommend it 100%.

St
Review №27

Great service ! John was so helpful with the services that I needed very fast on getting me in and out. Would definitely recommend this storage place to others !! 🤩

Vi
Review №28

Epic! We have been renting storage in the Ventura County Area for 15 years... But recently we needed to upgrade and no one was able to help us like John at Extra Space Storage in Oxnard could. Not only was he upbeat and positive... But he also went above and beyond when helping us get the very best rates for two storage units. I will forever be grateful. Thank you John!

Jo
Review №29

This storage unit is well organized and perfect for my needs. John was really helpful and gave me what I needed!

Ch
Review №30

Great customer service. Positive energy. 🙌🏿

An
Review №31

I totally recommend this extra space storage! Its very clean,safe, and front desk staff very polite.

St
Review №32

Had a great experience with John Muldoon. Went out of his way to accommodate and explain everything, every step of the way. In todays time, we need more like him in this world 🌎

Jo
Review №33

Excellent customer service. New operating system couldnt produce a receipt for items I returned from a previous purchase. But verified return went through on my credit card, so no biggie. I would recommend Extra Space Storage from Oxnard.Last thing to note: they dont give refunds for unused time for your storage unit. I almost paid a full month for only 4 days use from begining of my billing cycle. Thankfully I stopped in 2 days before end of my billing cycle and only paid from start of new cycle to the date I provided that I would be moving out and closing my account. $30 paid vs $310! Phew...got lucky on that one.

Wa
Review №34

Great place for indoor storage and the price is good.

IT
Review №35

I had a good experience during the time I used Extra Space Storage. And I want to thank the team for their assistance while I was there . This place excels with their service, privacy and extra space and I do recommend this place to those who seek easy access to their storage for easy load and unloads.My 5 star rating based on customer service experience privacy and access .Best regards

De
Review №36

John is very nice and helpful. I recommend renting here. They are also clean and reasonably priced. I would give 10 stars 🌟if I could.

Br
Review №37

Amazing customer service. John is very thorough and personable and absolutely goes above and beyond. All units are very clean and secure. Would absolutely recommend. Thanks John!!

La
Review №38

They are always super friendly. I have had no problems at all through multiple years of using their services.

Va
Review №39

John was very friendly, best customer service Ive had in a very long time. I highly recommend Extra Space Storage to everyone!

Sh
Review №40

This place is great, excellent customer service. Meet with the office manager and he was really cool. I ordered the unit online but the manager still called letting me know about there being a lock in the unit and it was all ready for me to move in. The unit was nice and spacious very well maintained.

An
Review №41

John was very welcoming and helpful, need more people like him!

Mi
Review №42

Awesome!!!! John is definitely a good dude.He took really good care of us and the entire experience was a positive one. Highly recommend extra space.

An
Review №43

John was extremely helpful and kind. He made it pain free and easy to get the perfect storage unit. Highly recommend him.

vi
Review №44

Great staff. John was very helpful. I recommend this place if your looking for a storage unit.

Ma
Review №45

Amazing service, very clean and well maintained. There is construction goin but it’s well marked for safety. The manager John was patrolling around when we arrived and came up to us to introduce himself which I though was great customer service. overall I recommend it. We got a 10x15 which is way bigger than we expected and the price is perfect.

Ry
Review №46

The service was very friendly and very professional, very informative towards any questions asked and made sure I was completely satisfied with my purchase 10/10Helped by John

Ja
Review №47

A really great storage five stars

mi
Review №48

The best place to store anything that needs storing. John is super professional and very helpful. This is the second time we have rented a space from these guys. 5 stars! I recommend!

Ru
Review №49

Property manager is welcoming and professional site is clean and nice

Jo
Review №50

Ashley was very professional, knowledgeable, and caring.She is very genuine in helping get the best value for your money.Extra Space Storage was clean...very clean.Can’t say enough good things about the positive experience I had.Thank you 😎

Al
Review №51

John provided such great customer service! The facility is clean well kept. Great location!

Ra
Review №52

John was great! The entire property was clean and there were plenty of rolling carts for us to use at move in, making the entire process easy!

Jo
Review №53

John was very polite and curtious. I will definantly be recomending Extra Space to my friends

An
Review №54

John is a great help. He help in any way helpful. I’ve storage at the unit for 9years know. Never had a issue.

Ch
Review №55

John was awesome and has great customer service skills !

Be
Review №56

Thank you John for great customer service. I have had 3 storage spaces in the past and Extra Space has been the best by far. Space was clean. John has always been polite and kind-hearted. I will use extra space again in the future and I recommend Extra Space to everyone.

Fr
Review №57

Made it super easy and were very professional.

Ly
Review №58

I just rented a unit through John, who has exceptional customer service! The property is very well taken care of, very clean, and very accessible. Even though the units aren’t climate controlled, still seemed very cool inside. Thanks for the easy and quick check-in process, John! Highly recommend!!

Ca
Review №59

John was really nice and helpful!

Lo
Review №60

Very Clean facility. Helpful Manager. Overall Great Experience!~

Ja
Review №61

Gate open until 10 which is great. Place seems safe & clean. Right next to Oxnard Airport. Employees were very nice & friendly and their covid policy made everything quick and easy.

Cy
Review №62

Very friendly and professional. John was knowledgeable and fun to work with. Cameron was also enjoyable!! Thank you making my transition easy and convenient.Cindy

Su
Review №63

We just purchased a motor home and found ourselves in need of a storage facility. A friend recommended Extra Space. I had already sent 4 other inquiries and based on that recommendation i also sent an inquiry to Extra Space and I am glad I did. Ashley Sharp the asst manager responded to my inquiry and not only is Extra Space reasonable, Ashley is very personable, efficient and accommodating. i could literally feel her smile through the phone. I know why my friend recommended and i will not hesitate to do the same. thank you Ashley for the awesome service..

Sa
Review №64

Very nice place. Sue is sweet and very helpful.love it

Ei
Review №65

10/10 would recommend. Ashley took care of me and helped me understand and pick out which size storage unit would be best for my needs. The front office was really clean. The check out process was really easy and all done through my iPhone . Will definitely be recommending this place . THANKS AGAIN ASHLEY!!

De
Review №66

John is super great! Remembers customers and always makes sure they are getting what they request! New units opened up and that same week he was sure to follow up and call! Great customer service and super thankful for the help!

Co
Review №67

Its a very safe place, plus the manager is very nice I really recommend this storage

Sa
Review №68

Been a customer for about 4 years, the facility is always well kept and clean. John, the manager is the best! He is very knowledgeable, helpful and accommodating with excellent follow through.

He
Review №69

John Muldoon was great!! Courteous and professional. Helped me get into a great storage space the same day I went in. Thanks John!!

Jo
Review №70

This place is outstanding! Clean, affordable and John, the manager, is fantastic.

Di
Review №71

Sue is the bestest most nicest person. Thank You for ur help

El
Review №72

John thank you so much.... ON POINT with timing and very POLITE .... honest and GOOD SPIRIT..... customer SERVICE 1000% . I am very satisfied and feel at peace with getting my STORAGE UNIT.

Am
Review №73

First time renting a storage and I’m super impressed with how John runs the place. He’s super nice and helpful. Definitely recommend!

Di
Review №74

Hello,I would like to say my experience with Extra Space Storage has been the best!! This is not our 1st storage facility for we have moved back from out of State a few years ago. It is clean, the hours are convenient and most important John is very helpful and friendly!! We have recommended it to our family and we will do so in the future, that is how much we appreciate this location and the Service here in Oxnard!Thank you, Diana

Da
Review №75

Clean and Staff Very Professional explained the facility and easy parking for my RV.

Bl
Review №76

Nice clean storage units hey john

Mi
Review №77

OMG John was so helpful he give the best customer service Ive ever experience what a great attitude

Ky
Review №78

I was very pleased with the customer experience at Extra Space. John was professional and accommodating and took great care of me. I was very happy about the first month free deal.

Bo
Review №79

Referred from Tish at Newbury Park. John in Oxnard was very friendly and accommodating. Would highly recommend to everyone.

Ga
Review №80

Jaime did an amazing job, He handled everything I needed in less than half the amount of time I thought it was going to take. Very much appreciated Jamie, thank you

Ji
Review №81

Fast and intuitive on-line space rental. Excellent customer service

Jo
Review №82

Extra space storage was recommended by a coworker and Ive passed along the recommendation to my other coworkers as well. Clean location and very helpful staff. We have several units at this location. 5 stars!

Ta
Review №83

John is awasome a very nice guy i recomend very highly.!

Je
Review №84

John was great! Exceptional service.

Ja
Review №85

Very helpful and they made it easy to get a space without having to physically go to the office.

De
Review №86

Very friendly staff and helpful when I went to the storage unit. The online staff assistance that I received we’re friendly offered me different availability amounts and prices

Kr
Review №87

Thank you Ashley and John! What a great experience and local storage facility. I highly recommend Extra Space Storage. I shopped around and decided on Extra Space because of their exceptional customer service, promotions and safe facility. Ashley and John felt like old friends from the moment I first met them. Ashley gave me the grand tour. Their units are clean and kept my things dry through all this heavy rain we recently had. John provided great security. I never had any issues. Both Ashley and John were responsive and professional. It was so helpful having extra storage space for my things for a while. I’ll definitely be back when I need extra space again. Thanks Extra Space. You’re the best!

LE
Review №88

SUPERB service excellent treatment super professional I highly recommend this storage facility very friendly and JHON is very professional and friendly person always patrolling around making sure all run smooth he should have to get a raise from the company I highly recommend this storage because I see how he does his work .

An
Review №89

GREAT EXPERIENCE! Great facility and very clean! The Storage unit Manager John was great at helping us out and provided outstanding customer service! He went above and beyond to make sure we were well taken care of. Highly recommend Extra Space Storage for anyone looking for a storage unit that fits your budget!

mr
Review №90

The customer service from John Space Muldoon the onsite Manager made our move during the closing of our business effortless in obtaining a Prime Unit and Parking for our trailer. This could have been stressful during the move,,,but it was not! Five stars to John and this facility!!!

Da
Review №91

Quick an easy check in. Very polite an answered all questions and served with great customer service an very helpful. Definitely recommend!!

Lu
Review №92

Great service. John is great at customer service. I would definitely recommend this storage place

Ma
Review №93

Great service! Entry lower fee is very good too! Ashley showed me the units and I was treated very professionally.

Jo
Review №94

John was extremely helpful and fast with service. He answered all my questions and very friendly. I would recommend storing here.

So
Review №95

It’s a clean area well lighted

SD
Review №96

Acknowledge Ashley, whos friendly, helpful & welcoming attitude.I was most impressed when she remembered me by name and it had been several weeks since I met Ashley when initially securing my storage space.Ashley made the process easy & effortless.I would recommend using Extra Space Storage

BR
Review №97

The young man was so kind and considerate. He had no idea I was escaping an abusive situation. he was attentive and precise. Provided all information I required. Thank you!

Ti
Review №98

Convenient place to store stuff or park an RV

Re
Review №99

John is awesome! Thank you!

Os
Review №100

John keeps the property clean and does an amazing job!!

Information
28 Photos
100 Comments
4.9 Rating
  • Address:2585 W 5th St, Oxnard, CA 93030, United States
  • Site:https://extraspace.com/storage/facilities/us/california/oxnard/1000000315/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDEwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 805-815-4649
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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