I am from out of town and came to the shop to have a oil service and power steering service done and when they got done my bill was 319.14 and I brought my own oil filter . They said they greased all my joints and changed my air filter. After I got home found that they changed me 85.91 for my filter when it only cost at Napa was 51.49 and I understand a mark up but paying 85.01 for that filter was out rages and they was supposed to do a 28 point inspection and chassis lube, after checking none of my grease joint got touched. When I left I Specifically asked if he greased it and he said yes. After I seen the getting my glasses and seen what he charged I called company a guy said he could charge that then he hung up on me.
Worst service ever, never should you yell at a customer, even if the customer is yelling very poor service. Would never recommend this shop.
Pros all the way. Always a great job.
I have been working with this team of outstanding mechanic since the start of this Pandemic. They are very understanding and patient with me because this Pandemic sent my finances into a tail spin. They are a real down to earth shop, and had no problems waiting for my financial situation to catch up.I appreciate there hard work and understanding. God bless them and their families and shop.
I have been to this Autoshop a few times now. They are always quick to get the work done and have great customer service. The owners really take pride in their shop and want the customers to leave happy with the work done right. I will come back for future maintenance and repairs.
Visiting from California to attend Motorsport weekend at Spring Mountain.Needed quick oil service. These guys got me in right away. Reasonable price, 5 stars.
Stephanie and Jesse are both awesome! I love coming here!
Customer service is awful. Parking is limited. No one came to greet me just looked my way and turned away. I sat there for about 10 minutes then left. Dont waste your time!
I needed help with my oil pump. The job was too much for me to handle. No more leaks and the truck runs great. Thanks for your help.
Just trying to save others some money. I thought we would try out a local small business for when my check engine light came on on my dodge diesel. After a couple days I was called and told I needed 4 sensors and a new engine computer. I thought that’s a little odd that 4 sensors and my computer went bad at the same time. He said he need to do further diag which would be about 300$ I said go ahead since it was already there about a week. Jesse said we will look further into it. About 4 days later and me having to call them for updates he told me that it needed a engine wiring harness to the tune of about 2500$. On top of the 300 for the diagnosis. I was already in about 300$ for a rental car mind you. So I took it to the local dodge dealer for a second opinion. I got a call the very next day from dodge saying my car was done. They found 1 bad wire going to the map sensor and repaired it. FOR 78$ OUT THE DOOR! So after leaving dodge I tried to get ahold of Jesse for a couple of days to tell him and see if he would make it right since it took a week and a half to misdiagnose my vehicle. He said “technically the wire harness would have fixed it.” And he wouldn’t help me out at all. Then hung up on me. GREAT WAY TO DO BUSINESS JESSE 👍🏼. I gave him the opportunity to make it right and he absolutely blew it. I don’t imagine he will be in business long the way he operates. From my understanding from locals he is ruining the good name of the old owners. After going there, a few people told me oh yeah don’t go there. To late for me but I don’t usually write reviews but I figured I would try to save others so money. ✌🏻 also I read a bunch of reviews and it seems the shops comeback is usually “we don’t have you in our record”. Well I added a pic for proof. Also note my cashier. Very professional guy 😂
Great work, professional and honest.This is the only place I take my trucks.
Offordable service, honest guys. He informed me about my check engine issues. Didnt pressure me for more business.
Best service in town they show you exactly what theyre going to do before they do it and they dont lie
Very bad at communicating to customers. Vehicle sat on location for 3 weeks & had to keep calling them to check status of repairs. Ended up no repairs were completed within 3 plus weeks. If you don’t know what your doing just let customers know. I wonder what happen to previous owner.No body informed myself of lack of production due to COVID-19. I again had to call to find out status of truck after truck was on your location for 3 weeks because I did not receive any call. 3 weeks later I called on a Monday to find out nothing had been done & you guys were waiting on a open lift & truck would be for sure on a lift by Wednesday. I took your word for it. I called that following Friday & truck was still not on lift. Than I came down & picked up the truck. That’s exactly how everything went.
Just looking at reviews, the owner said “ Not in, y customer base”? Don’t you want more customers? Or are just too busy now? One reply seemed nasty too! Not sure I would even come to you if I needed something on one of my cars. Three stars because have never been here.To me sounds like a rip-off place . Will read more later.What is your Hourly rate?? Thanks!
Without an appointment, they took the 05 Jetta in and did the oil change with the oil I had purchased for the car. Truly went out of their way to make sure everything was taken care of before we left. Will continue to take the car there.We were here again for bad engine mounts... not only was the work first rate, they took extra time to work with CarShield to make sure we were paid correctly on the warranty.
Fixed my diesel in a timely manner. RECCOMEND.
Fixed on the spot!
I have always had good experiences at this auto shop. The front desk guy was extremely knowledgeable and friendly and honest. There is usually not much of a wait, and the mechanics really do a good job. Here in Pahrump I would definitely recommend this autoshop to anyone looking for an honest car repair quote.
Thanks for the great service
If I could leave zero stars I would! Charged me 90 percent over cost for parts to replace a power steering pump and lines. And did not fix the problem. Took my car back and they said it was the rack and pinion. Told me it would be another $1500. to replace that. I took my car to a place in Vegas to have it checked out. The install was shotty and the old lines that were leaking were still in the car. A new pump and lines were installed, no rack and pinion repair needed. Under the old owners it was a great place to take all my vehicles. Under these new guys you will get over charged and the work is not quality.
Master mechanics.. They did an excellent job on my husbands truck that he needs for fire season. We went to many other mechanics and they were of no help to fixing his truck correctly. David and Chris are extremely knowledgeable when it comes to vehicles. We will definitely take all of our 5 vehicles there for repairs. So happy we found this place.
Great bunch of men! Only drawback is Its first come, first served; this means ya have to be there when they open...really saved me money over the years, as long as I live in Pahrump, these are my go to men! They actually tell you the truth, and wont sell you anything you dont need! Very refreshing! Thank you guys...
Last year this shop did a great job on my brakes and charged me reasonably. So, I returned again this year. I asked for a labor-only quote to change oil, oil filter and fuel filter (I supplied all materials). He vaguely alluded to a “pit” charge and said $65. I responded, “$65 for the labor only?” The next day another man was there. I confirmed the work and price. He responded “will you pay cash?” When I returned to pick up my vehicle there was a third man there. He said “the $65 was just for the fuel filter labor and there was another $40 for the oil labor.” Well, I have changed my oil and filters many times. The whole job takes me, without a mechanics shop, less than an hour to do the work. Xpress Auto charged me $105 for 30 minutes of work! Lawyers and Doctors dont charge this much for their labor! Something has definitely changed at Xpress Auto over the last year!
My 2005 Ford diesel motor seized on me and I was devastated. Jesse and Dave were awesome, they took their time explaining my options. I opted for a used engine and within a week (and minus a few bucks) I was back on the road. With their patience and what I believe a job well done I would recommend them big time. I live in Death Valley, and am recommending them to one and all who live here.
It was great
That is my kind of people who care for the best service and price
These guys at Xpress Auto do great work for fair prices. Ive never had an issue after or during the work being done and Cliff runs a great business!!! Ill continue to take my vehicles here for a long time!! Thanks guys!
Got the work done, on time.
Very trustworthy wife helps. Little English great mechanics. Figure it out fixed a Mercedes for me when I was in a bind did not couch me on price they are excellent people family oriented
Only ones in town,who will touch, work on a 32 Valve Cadillac.The rest always say their busy, but I send in a friend, just to see if its true, with a different car,yet, similar problem, and they take that job.Thats just sad.The rest just want, EASY MONEY .Anyone and everyone, dont take my word for it,go, shop around and then check out,Xpress Auto Service.You wont be disappointed.
Very helpful found the real problem with my truck and fixed it for less than $300 versus the quote I was given elsewhere for 2k
Very nice people quick service
Asked to have Antifreeze Changed for summer $120, called me hour later said needed new Radiator. Bill was over $650, week later transmission cooling lines going 2 new radiator not tight leaked atf causing transmission to slip.
I am really impressed with the service at Xpress Auto Service. They diagnosed my cars problem, and told me how much it would cost to repair it. I work close by, so they gave me a ride to work so I didnt have to wait while it was being fixed. Later that day, they called me to tell me my car was fixed and asked when would be the best time for them to come and pick me up at work to take me back to my car. Now my car runs like new! I recommend Xpress Auto Service to all my friends and family.
Very competent, when they say theyll be done, its done
Good service
These guys are awesome. Lost our trailer brakes got us right in took 15 mins and we were back on the road. Friendly knowledgeable staff would highly recommend
These guys have always treated me fairly and been very upfront and honest
They do the job well for a fair price.
Great place.Willing to give advice and help. Decent rates. Knows whats up
Fair pricing ! Good work !
Very kind and helpful staff.
The people who run this mechanic shop are very nice and they work hard and they get your car out fast I recommend them to anybody
Had to have the air conditioner repaired on my vehicle. Was quoted an out the door price, after the work was done the price was higher. They said they forgot to add a few things. Offered a discount of approximately $100.00, requested a copy of the parts receipt which was refused. Called the parts store only to find out the part was marked up by approximately $180.00. Caveat emptor.
Always a pleasant experience...Clay and the guys are very knowledgeable. The service is outstanding, fair and honest. It is nice to have such a business in Pahrump, I am tired of all the scammers out there.
Took my truck in to have two exhaust bolts removed. They lost parts, drilled through head into water jacket, neglected to reinstall parts, check engine light would not go off. I had to spend $3500.00 for new heads. They created fictious invoice to send to Mastercard when I disputed charge. Clay has an attitude and a mouth. Stay clear of this shop.
The only place in Pahrump, that wont turn your Caddy DeVille 32 Valve away, because its uncomfortable to work on.
Left my car there for the holidays to get an axel repaired. Had a friend pick it up and drive all the way to Beatty with all 5 loose lugnuts!!
Great customer service and can possibly repair your headphones
I got a receipt for $392.00 and no invoice. Directly after went to lunch and it wouldn’t start, I took it back. They said they put in starter because thats what I said was wrong. I asked if they tested the old one and no, they did not. I said maybe its the ignition switch. Well thats electrical 100X an hour. I paid for diagnostic $50 1/2hr, in 10 min he said he could order starter part. My truck is still not fixed and I am out 2wks pay. I told them my limit was $400. I need a tune-up and thats $400x too haha.I had planned to come back for that but NO not now. Feeling ripped off.
Been here 2x and the service is top notch. Great pricing and even better staff.
Everytime I. Go. Their they taken good care of me .
Not impressed at all, thats best I can say about that place
Go see Clay. He knows his stuff and is very fair.
Out of towner, transmission went out in my dually, after searching reviews went to XPRESS glad I went to them, we decided a new up graded transmission with heavy tow package was the way to go, over nighted transmission back on road next day. Thanks Xpress Auto Transmission☺
Great, fast oil change
Great place to bring diesels for reliable work
Fast, friendly and no bull. Plus they have a friendly dog to keep you company.
Great service. Wonderful personell.
I highly recommend them if you are new to Pahrump, and in need of service for your vehicle.
Service is great and they garentee their work!
Good prices for tune-up, & A.C. recharge. Willing to check anything else for free, if youre still having trouble after.
Yes they wanted to do a clutch job because bleeding my clutch didnt do anything except for maybe made the clutch worse it ended up being a $2 part instead of a $600 clutch job thank you have a nice day
Very helpful and excellent service. Thank you Dave.
Overcharging!!!!.....They gave me a quote that was higher than even more then the car dealer shop gave me.. I think they thought I was oblivious to what the cost of parts and what the labor should be, or that I hadnt done my research. Just because a woman comes to get her car fixed dont treat her like she has no idea of what is going on....
Up front by Jesse... On my needed repairs..
More than friendly always helpful for having to go to a auto service that i usually dread i like this place and i just plain out like these guys
Good and fast service.
Too expensive based on my conversation with the supervisor, so I went elsewhere.
Good shop....reputable
Fast and efficient service.
I called this place to ask about smog testing. Ive never called them before. He rudely said no, no we dont, no-one in Pahrump does smog testing, ever, EVER!They will never get my business or referral.
Pretty fair
Honest people and fast
Fast and good service
Quick, helpful, nice humans
Nice place
Nice people and fast
Awesome service
Good, people.
Use them all the time
Nice workers
Scam scam business....