This store has been extremely pleasant to do business with. I love the innovative eye exams and the efficient processes they have to complete the eye exam and purchase of glasses. The store manager, Stephen, time after time has provided excellent customer service. This has become an extension of our family. Thank you for provided superior service.

Stephen was so incredibly helpful, and supportive! He walked me through the entire process and was very honest. The eye exam was thorough and accurate. Stephen answered any questions I had and overall delivered a great customer experience.

I feel grateful for the staff at Stanton Optical. Not only were they able to find me the perfect glasses, and could fit my prescription of lenses into a smaller wire pair, they are incredibly supportive. Their customer service is amazing, and you are completely seen. Shout out to Steven! Amazing work, highly recommend their services.

Just picked up my glasses from Palm Beach Gardens location. Super duper friendly and quick customer service! I added these two extra pairs of glasses along with the two that I ordered 5 months ago. You cannot go wrong with the deal. I like to have extras on hand.

Went for my first eye exam. Afterwards worked with Zach. He was kind, patient and very knowledgeable. He took the time to review my results and explain what kind of glasses I would need. While waiting for my prescription to be filled all the staff immediately and warmly greeted customers. The establishment was tidy and inviting.Thank you Zach for all of your assistance.

Stephen was AMAZING! Very transparent and very nice. Gave us the best prices and was super friendly. The glasses I ordered was great and they fit very well.

I went into Stanton Optical on may 1, 2021, in the afternoon and I was helped by Jocelyn, Sarah and checked out by Stephen. They were all very helpful. They all were very polite. Sarah was kind enough to give me her opinion on the glasses frames I was choosing. And Jocelyn was super helpful through the process of the exam. Stephen also was very helpful in breaking down the charges for the lens and contacts and frames step by step so I understood what I was paying for. I would recommend this location to any of my family members. I plan to return when I need a new exam thank you for making my experience a pleasant one.

I would not recommend them, i have been wearing contacts since I was 13 years old.. I went there recently for my yearly exam, it was all virtual. No real doctor. And the exam came back completely wrong script. I have been wearing the same prescription for 15 years and it came back TOTALLY different. They tried to talk me in to trying it. I walked to my car and couldnt see basic street signs. Costco has a great optical department.

Excellent experience. Stephen was amazing - so professional, knowledgeable and nice. The entire staff were attentive, caring and helpful. And the testing technologies they use are so much more advanced than other places I had eye exams done in the past. I highly recommend switching to them .

Worst experience of my life with the television Dr. 2nd my prescription was not right progressive lenses went to far up can barely drive with them an the tint walking into the sun is horrible, glad I found my original glasses before they finally had mine ready...!!!!!!!!!! Customer service is horrible I wish I could hide in the back from my supervisor job just cause more customers showed up at once.. Dont worry we get it your too busy to acknowledge us. Will never go back!!!!!!!!

Though its too soon to get my glasses and give a more detailed review, I did spend 2 hours at the store getting an eye exam and looking at the eyeglasses. Both Zach and Steve were very helpful. Especially Steve. Patient, professional, and friendly . Customer service was excellent

From the ladies that check you into the dr, the dr and Stephen that set us up with glasses this is a professional team that is full of heart! The knowledge they have beats out any other optical store around! Recommend 1000%!

Zack was amazing!! Best experience I have ever had, we were in and out in 30 minutes. He helped us find the perfect glasses and we can finally see clearly!! If you go to Stanton optical ask for Zack he is the best!!

I had the best experience of my lifetime of buying glasses at Stanton Optical. I was assisted on my purchase by the optician Jedd. He was kind and understanding to my situation as I have been buying glasses from Stanton and I am a promoter. I will continue to seek out and recommend Jedd to all my friends and family. There are no words to describe his professionalism and ability to relate to the customer as he is top drawer.

Best Service ever if you need your glasses in an hour definitely come here…

The Staff at this location was absolutely amazing. From the moment I stepped in, Stephen greeted me very delightfully. My appointment went very well and all questions answered .Overall, the atmosphere in this office is truly pleasant and Im very fortunate to have found them. Thank you Stephen and test of the staff for taking care of me!

Very clean & operated by a great staff! Loved coming here before the pandemic & I will continue to shop here. Always great detail to cleaniness, during the exam and when trying on awesome styles. Way to go guys!

I had a fabulous experience at Stanton Optical on Northlake Blvd PBG. Zack was super helpful and the whole staff made our experience a great one. I purchased 5 pairs of glasses and contacts for my two children and myself. We are all very happy with our purchases and the wonderful customer service offered to us. Thank you for making our experience a good one.

Zack was amazing and great help. Made everything quick and easy! No hassle, I recommend him to anybody that stops by at this location 👍🏼

I needed new lenses for my glasses and they were so fast! After a quick telehealth visit, they were ready in 45 minutes. The manager was very helpful and store was clean.

Steven did a great job helping me through the process of getting new contacts! Thank you, I’ll be back!

I took my husband into Stanton, Palm Beach Gardens, today to see if they would adjust his glasses. He is a disabled veteran so he gets his glasses from the VA. Jedd and Zack were so kind and helpful. They not only adjusted my husband’s glasses but a lens had come out of my sunglasses....they fixed them too. Would recommend this store.

Very accommodating. I went in to get my glasses fixed. Even though I didn’t buy them at Stanton, Stephen Jay fixed them up as good as new. I will be back to buy my glasses from Stanton.

Great experience! Every time I was there I was helped by Zach and he always answered all my questions and let me know about the promo going on. I recommend everyone to this store.

Customer service is awesome....Stephen and his crew are very informative and keep you updated on all progress with your purchases. Would of been 5 stars if not for some shipping delays on my glasses which is not there fault at all. HIGHLY RECOMMEND and will continue to go back for all of my eyecare needs

Great establishment and good attention, i definitely recommend this site.

The staff was wonderful to work with. Very knowledgeable, and so sweet. Im going to love my new glasses. They helped me to understand the awesome features of my insurance. I left there very happy.

First time here to purchase Eye Glasses. Highly recommend this place! Your Eyes are very important and the staff took great care of me. The Manager Stephen who helped me made it a great experience! I didn’t have to wait long at all for my Glasses, and it’s a very clean establishment . Great Job!

I was surprised that the whole exam was done by a person on a television screen. Besides seeming kind of impersonal it went fine. My contacts arrived earlier than promised. Each box was marked with an L or an R to indicate which eye. I was relieved to have my prescription since they did not have them in stock for a try on during my appointment. Two weeks later after changing to new lenses, I noticed that the two boxes I had opened were the same prescription. In checking the boxes I noted that those left and right stickers were placed randomly and only some of them were correctly placed. I guess the moral is to check the boxes since I am now a little short on right lenses!

Good Service. Found what I was looking for!

Great help . Fixed my broken glasses on the spot and no charge!! Thanks Stephen

I had a pleasant experience at Stanton and would recommend them to anyone.

Zach is my hero!! He alway make my day, and he take great interest in all his customers and I appreciate it so much. Plus he always give me the best glasses, thanks so much.

If you’re looking for a good value at a good price I definitely recommend stanton

I was in the store on Wednesday, April 7, and received excellent service from Zachary Nicholson. He was professional as well as friendly and helpful. I will refer others to Stanton Optical for their eye health needs.

Was in and out in 30 mins. Staff was very friendly and informative. Good prices for people with no insurance!

This store always has positive vibes and great customer service. Highly recommend you going here!!

Best customer service I’ve had in a while. Ask for Stephen!

Great staff. Extremely helpful, Stephen provided great customer service helping me picking new glasses. Glad I found somewhere that takes great care of their customers🙌🏻🙌🏻

Amazing service. Well recommended. Well located for my needs and fast service.

Worst Eye Exam Ever. Didn’t pick up my astigmatism and changed my script so much that I can’t wear my contacts or glasses because they cause me severe migraines. I had to have my eyes rechecked elsewhere and pay for another exam. Thank god I did. My script did not improve and I still have my astigmatism.

I had an awesome experience just now with Stephen atthe Staton Optical on Northlake Blvd . He was thorough and did a great job helping me find a replacement frame for my glasses that I was not happy with. I walked out of that store very pleased 😀Thank you Stephen!!!!!!!

Hi I mad a appointment with Zachary NicholsonWhen I went to the appointment the costumers service was excellent the wait was not long, I got my glasses the very next day!!! Zachary and his team did a great job. highly recommend you going to them.

Zach is the go to guy! He will help you out with ease on anything you need.

1st time at Stanton Optical and it was a Awesome Experience...Mr Zack made me feel so comfortable in understanding for everything with me n my son Eyewear he made sure I walked out with a smile Zack Customer Service is 100% Thank You 😊 Zack

Came in for a broken glasses arm and Jedd fix it at no cost. They got new customer now

I had an appointment scheduled for 2 weeks for 2:30 this afternoon & I get a call at 11:30 telling me there was no doctor there today. I have to hire a nurse to care for my disabled husband. Imagine! I am ticked off & would never go to Stanton.

My last pair of eyeglasses came from this station optical location and I was impressed by the wide selection of frames they have at very affordable prices. The customer service at this location is exceptional and they were attentive to my needs and explained everything to me carefully. When I had a problem with my step daughter’s frames, the manager Zack really worked to resolve my issue in a manner that was satisfactory to me. You can tell they really care about their customers! And during the pandemic, they are adamant about following health and safety guidelines and keeping a safe environment for everyone who comes into the store.

No offense to the staff. They were courteous and professional. However If you’re going in to the store for the $59 eye exam + 2 eye glass special, I would go to America’s Best. The $59 special only had 6 frames to choose from. I paid $45 for my eye exam and I’ll try to get my glasses elsewhere.

It was my first time here...I was greeted upon walking in.. after the exam I was called to talk about my glasses after I chose the ones I wanted .immediately wen I sat the man(white man) tells me ok with this an that.. itll be $749.00. Doesnt explain to me anything about my eyes....I stopped him immediately an told him thank you but no thanks. He then commenses to start haggling with me ok then wat about 600. I said no thank you at this point it became less about my eyes an more about him making his sale.. as I walked away he tells me wait wat about 500. It was a bad experience. Went to Americas best where it was mor e about my eyes an customer service then the price.

Great place and very professional 👍

Walk in was just looking to a prescription and zack got me some fire frames for the best price I’ve paid for glasses in years 🥰 zack was extremely attentive and ensured I had what I need from my visit today thank you again zack

Excellent and kind people. Great service.

Zachary was so helpful in getting me just the glasses I wanted. His suggestions were right on point for what I was looking for in shape, color and size. A pleasure to work with!

Zach, Tim, and crezia (I think thats her name) were all amazing! I broke my glasses and needed a pair in a pinch. They made the whole process smooth and got glasses 15 minutes after my exam. Great customer service!

Came in this morning and had the best eye exam with April! She was very knowledgeable and did an excellent job at helping me select my new frames. I cant wait until they come in. Thank you so much,April! ❤

My experience at this location was phenomenal.. service was excellent 🙂

I was expecting my out of pocket to be a little lower so I just wanted to put my exam on the insurance. The store rep stated that the insurance dose not work like that. After leaving the store I called my insurance an they say that it was covered and should have been used by the store. Ijs not right instead of me paying out of pocket 45.00 I should have just paid 10.00 with my insurance.

I could not be more happy with the service that I got today at Stanton in palm beach gardens!! From the moment I walked in the door until the moment I walked out with clear vision!! Jedd and Tim helped me find the perfect pair of glasses and made sure I was 100% satisfied before I left!! Thank you guys!! Now I can make this 18 hour drive with comfort and peace of mind knowing that I can see with no issues!!! I will never stop coming to Stanton!!!

Jocelyn was AWESOME! Very sweet and helpful! Definitely an asset to this business! Very professional and knowledgeable!!

Staffed was very helpful and kind!

Steve was amazing with help and service. He was spot on in helping me find my glasses

Ive come to this location a couple weeks ago for the second time and this experience was horrible. The only reason I’m giving two stars because the African American woman who was doing the eye exams was beyond helpful and nice (she was wearing glasses). The man I dealt with was rude and didn’t explain anything to me I came in for the 2 for 59 deal and I informed him that and made an appointment and he insisted on charging me $200, why is it I have to call and go to another location for them to explain and take the time to help me??

Great place, fair prices. Thank you Zachary Nicholson

Jedd at Stanton Optical on Northlake Blvd in Palm Beach Gardens is the person to go to for all your glasses needs. He was very helpful and able to answer all my questions. The service was great!! If you need anything just ask for him. ;-)

Gentleman named Steven helped with my frames and was very professional I would highly recommend

Tim and Jedd made my eye appointment experience very pleasant. They were calm and very informative. The establishment was very COVID protected as well.Lastly I got the most beautiful sunglasses 🤩🤩🤩Thanks guys!!

THE BEST STANTON OPTICAL IN NORTH PALM BEACH. TAIMOUR AND HIS TEAM ARE GREAT. Very knowledgeable

Worst eye exam experience ever.... I have been going for years and they just lost me for life... teladoc eye exam is a joke ... my prescription was so far off base the didnt even notice my astigmatism... as for customer service they were clue less... exam equipment dirty in a pandemic no less ...0 sanitation... but the dr is safe some were on the internet. Absolutely ridiculous never going back

The customer service at this location is exceptional and they were attentive to my needs and explained everything to me

Zack and bill they fix my problem again I am so happy with the way they take care of me, I will never change this eye Glases company (Stanton) for no one else!!!!

Do not use Stanton Optical on Northlake. It is the worst run operation I have had the misfortune to deal with. I left them because of their atrocious customer care but my husband decided to give them another chance. BIG MISTAKE! He had his appointment in March and we are still trying to get his prescription. It is insane as we have been in 3 times per there instructions and yet we can still not get it. To make matters even worse, they are now refusing to give us a copy of his prescription as they have now change doctors for the third time so they are stating he has to go back and see the new doctor. These people are total unprofessional. Changing Doctors so many times speaks for itself. Don’t waste money or time here. Go to Eye Glass World across the road. 💯 better than Stanton.

This place is filthy. I am surprise it’s in Palm Beach Gardens a nice area. Seems like the store has been dusted for months! You can’t even see yourself through the glasses on display because it is filthy and bended also. How can you sell glasses like that for $200!

Great service! The ladies took amazing care of me! thank you Tera & Ashley i’ll definitely be back.

I purchased 3 pair glasses from this location, prices are great, awesome customer service, and all employees are very professional, I will most definitely refer a friend. I want to personally give a shout out to my boy Zack for making sure I can see the world!!!

I had an appointment for an eye exam, 8/1. After waiting 30 minutes I asked how much longer until my exam. The associate told me it would be another 30 minutes, as 2 other customers were scheduled for the same time. Manager informed me that Patient Care Coordinator provided me with the wrong pair of contacts because the brand I was prescribed did not come in the power needed. Patient Care Coordinator did not explain this to me. Manager provided me with the right contacts. I ordered more contacts for $200. The prescription provided by the eye exam is incorrect. I continue to have blurry vision and contacts keep coming out. I now have to pay for a 2nd eye exam at another facility, and I am stuck with the contacts for the wrong Rx. Do not waste your money at Stanton Optical.

I called them for an appointment for my daughter and told them she never had an eye exam before and not sure if she needed any glasses. I asked them if there will be any charge for the exam and the guy assured the exam was totally free and I heard the same in the automated messages while waiting for the agent to connect. Next day we went to the store at the appointment time and while filling up the paper work noticed the clause the eye exam is free only if you buy glasses with us other wise there is a $49 charge and consent to this. We didnt checkmark this option and gave the paper work to the person in the counter. He did check mark on his own as if he has our permission to charge and when we questioned his answer was oh that was standard practice before you see a doctor. I couldnt believe it and when questioned why they didnt let us know about this clause when asked at the time of appointment his reply was I dont know whom you talk to and its their fault if you have any issue with it, talk to customer service. He connected the call and gave us. I waited for 45 min and no one answered just their boring automated advertising.. I wish I could give 0 stars for their open policy and customer service received at this store..

100% recommended

Zachary is very professional and attentive, great selection!

Called to order contacts. Waited for 25 minutes on hold. No one ever answered. They never were going to. I know they are not that busy. Probably saved me the trouble of dealing with these lazy SOBs. Avoid this location! I called the North Military location and they answered right away.

Went to my appointment, Laquandra greeted me with excellent hospilality skills. Zachary, Jed, Tim gave me Awesome customer service. They work together as a team. I was very happy that choose Them.

Thanks for fixing my nose pads.

Great experience, I was helped out by the store manager Taimour . He was very knowledgeable and professional . I will coming back to this store to get another pair of glasses soon and will be referring friends. Thank you

First time being to this company, and I’m a a little bit disappointed in the experience I had with this location. I called in the morning to make sure they were in network with my insurance (to avoid waisting time), and was told they were, so I made an appointment to fill a prescription for glasses. When I got there neither of the employees greeted me or acknowledged my presence. Once they began to help me, they realized my plan was out of network. They did try to help with the cost, but was still more than I was expecting to pay. Just so disappointed that I tried avoiding this situation and I was still put into it.

Great store i higly recommend! Mr jedd was very nice, very patient and helped me pick out some amazing glasses for my daughter. Tim and april were also very nice and helpful while i waited for mr jedd.

The service was amazing! Tim the store manager was sooo helpful & made everything so easy.

There was a mix up with my appointment and when I came In the doctor was leaving. Jasmin was super helpful and was going to reschedule my appointment but Dr. Taylor came through and saw me before he left. I was really impressed with how Jasmin handled the situation, she was very kind and helpful with all my questions. Jessica and Q were also very helpful with cutting my lenses and explaining how my insurance worked. Im excited that I had the opportunity to be helped by such a wonderful team!

KUDOS TO TAIMOUR ALKURDI EYE PHYSICIAN ASSISTANT. EYE PHYSICIAN AND JEDD!!! VERY CARING PROFFESIONALS!

Best place and best manager out there, He helped me with my appointment after being delayed.

Great Customer Service...All staff were 100% professional..From start to finish..

I recently visited the boutique with my daughter so she could get new glasses. My experience was very pleasant as we were greeted very warmly by Evangeline and a gentleman that was the store manager. She was given an eye exam and we were shown the large selection of glasses they had to choose from. They have incredible styles and specials right now. A great selection of designer glasses as well as a buy one get one free special. We were browsing and my daughter liked several pairs not on the special sale. The store manager went incredible and he went above and beyond to accommodate my daughter so she could get the pair she wanted and offered us an excellent deal for an additional pair. Our entire experience from start to finish was extremely pleasant. The overall energy in the boutique was warm and cheerful. In a world where customer service is often lacking it definitely isnt here!! I strongly recommend buying your glasses and having your optical needs met by Stanton optical. I was extremely pleased with the entire visit!!

The worst optical store ever it took three months and I still havent got glasses This is the only facility that it takes two weeks to make a pair of glasse. They made the 1st pair wrong and then for their error it takes two weeks to try to make it right. Then they made the second pair to an old prescription. So they were wrong. When I ask for a refund they started throwing up obstacles you can not have a refund unless the manager is present. Then they refunded my wrong glasses and gave me a prescription so I could go some place else. Well, they again gave me the old prescription so the 1st glasses at Walmart were made wrong. I returned to Stanton to try to get the Dr. to assist in giving me the correct prescription and she told she was with patients and could not speak to me. I asked for my $59.99 for the eye exam and they refused.This is a eyeglass machine. They use Dr. vis Video Chat. No Dr. on site but for 1 day per week. I call them the HMO of the eyeglass word.2 weeks for glasses. WHY. Walmart took 4 days? The price for Walmart was $20.00 less than Stanton and I received Transition lenses.Stay Away, No value there.

Not a good experience. Under staffed and not on schedule. I had to wait with 2 people ahead of me for eye exam. They do not value their clients’ time. In addition, no one greeted me and no one assured me that they would be with me soon. Although marketing (to get people in door) they lack follow through and customer service training. I should have known not to waste time when I heard the call center answering the phone. Nothing beats an old fashion optometrist who gets to know his or her patients. Skip the big box and look for small family friendly doctors. Those are rare now days.

Great service and not to mention unbeatable prices. The staff was super helpful and friendly, big thanks to Zach and everyone else!

5 STARS, AWESOME JOB!!!ASK FOR STEVEN!!!!

Great selection of frames, awesome customer service and glasses returned quickly!!!!!!

I lost my glasses today at the beach on vacation and didnt have a backup. I went to Stanton optical and they helped me right away no problem at all. Taken care of the same day. Super reasonable price and great customer service! Thank you so much :)

Pleasant experience!

Do your self a big favor and dont go there. They are confused, not coordinating, and under total collapse. The staf ( Francisko ortiz Sales manager on Indiantown office) is rude and uneducated adequate. They fires all ophthalmologists and have one contractor once a week, the rest is online service. This doctor on Northlake ofices was nice. They Dont have contact trials and is waiting a weeks for them. They said that i dont have any appointments with them even when I have an email confirmation for my appointments. They dont have even apologize for all these chaos. After 2 months my nightmare is not finished yet.

My dog scratched my right eye while we were horse-playing. I called the storeat 11:15 to make an appointment in they got me in at 11:45.the entire staff was very friendly and polite and driven towards customer service. Dr. Taylor was great and very efficient and expeditious in getting me in and getting me out with what I needed to treat my injury to my eye. I highly recommend anyone that needs optical services in the area to stop by this location first.