Our Honda Pilot was damaged from an accident. The owner (Kurt) kept us informed on the progress of the repairs, went over everything with us when completed. The car was perfectly repaired, totally detailed inside and outside looking like it just came from the showroom floor. If your car has a boo boo that needs repairs CALIBER COLLISION is the only place to go. We highly recommend them
The customer service is top notch! I cannot express how appreciative I am to work with a company who actually takes customer service seriously. The job was done correctly, exceeded the stated time frame, and was excellent quality. I will absolutely recommend them to everyone!
Very professional and efficient staff in their work, serious and very responsible people with an excellent human quality. 100% professionals in what they do and with high quality results, they are recommended at 1000%.
Was not happy in how some of the staff spoke to me. The manager and receptionist were very pleasant and professional. The other guy Scott or Shawn whatever his name was, did nothing but be arrogant, disrespectful in how he spoke to me and unprofessional.
I have purchased several vehicles over the last year and I can always count on the team at Caliber Palm Coast to do outstanding work. In addition, the team treats you like family and are always willing to answer any questions. Yesterday I had an unknown mark on my front bumper and the team immediately came out and looked at what it could be and thanks to the painter he was able to resolve the issue and good as new. I cant speak highly enough of the team and of course will always go to them first.
Radiator and body work done after hitting a large raccoon at night. The car came back looking beautiful and runs great. Customer service was excellent!
Best place to go! Excellent service!! Curt and team are truly exceptional. Highly recommend.
So far so good! We just bought a 2020 G550 yesterday and stopped by for an estimate on painting the rear spare tire trim ring to match the exterior (Desert Silver) and we left it with them since the people I spoke with seemed to know what they are doing, and we hope we are right! UPDATE: We picked it up today and it is perfect and matches the paint identically! Thanks to Frank and everyone else for a great job and I would not hesitate to return! I also had them paint my mirror covers - perfect match as expected!
Great repair work. Staff was very knowledgeable and attentive!
Good guys.hard workers.good prices.Terrific results in my experience.
This auto body shop is amazing as a woman it can be intimidating going to any thing car related, this shop and its staff are great people and the quality of workmsnship is fantastic.
Caliber Collision really exceeded my expectations with the amount of professional I experienced with doing business with them....they went above and beyond with helping me with my vehicle...you wont be disappointed..look no further..100% satisfied
Helped me quick. Great communication. 160 bucks for a driver mirror replacement. If thats good value is up to you.
The customer service was impeccable! Kurt updated me very often about the progress of my car, he even handled the difficult insurance company for me. I received my once very damaged car back in perfect shape, my car looked brand new! At caliber they are very knowledgeable and professional, will definitely be referring all of my friends there.
Best body shop experience Ive ever had! I was involved in a pretty bad accident and really my truck should have been totaled. The insurance company opted to fix it and I must say Caliber went above and beyond fixing my truck. They called me 3x a week with updates and sent photos along to show me how everything was going. My truck looks absolutely fantastic. Paint matches perfectly, gaps and lines are right, and it drives/operates just like it did before the accident. Not to mention they did the repair quicker than they expected. That is unheard of in the body shop world to get your vehicle back early! Thanks Caliber Palm Coast, great job.
Truck was perfect. They even cleaned the inside. The whole staff was super nice and Frank kept me up to date on the progress. My father works in auto body and collision and I would still take my vehicles to Caliber. Recommending to everyone I know
Nothing but excellent, fair professionalism every step of the way at Caliber Collision.Kurt was a great example of 5-star customer service, keeping me informed of every update on my repair. My vehicle was returned to me beautifully cleaned and repaired.Kudos to Caliber Collision!
The car looked like new when they got done.
I just picked up my wifes car from Caliber Collision. They have certainly exceeded my expectations. The repairs are not noticeable and thats a great thing. Frank kept us informed of the progress and Trevor made the paperwork process seamless. I would highly recommend them for any auto body needs.
Great people with superb quality work and customer service. At 55, this is my best experience ever having a vehicle repaired. Thank you Kurt and the Caliber team!
Took my car to them after I hit something that fell off of a trailer and was not thrilled when I got it back. My bumper seemed to be a darker shade of paint than the rest of the car, from my understanding it should have been buffed or the paint should have been faded back into the car, also when I went to leave my front emblem fell off and they gorilla glued it back onto the bumper which made it looks awful. Aside from that my battery seemed to be leaking and I left with a nail in my tire. I will say one thing though the after hours customer service and the district manager Tanner were really great. He got me a rental on a Saturday morning and had my car towed back to the shop to be fixed.
Brent and Kurt were both so pleasant to work with. Very professional, good pricing, and great customer relations . They took care of my cars door which was jammed shut. I only had to part with the car for a day and when I got my car back they had vacuumed and cleaned it inside and out. I was happy about the door, but the cleaning made me really happy. I never have time to get around to it lol
Repairs where completed on time at the quoted price. There attention to detail was beyond my expectations
My ruby red Mustang got side swiped and had some pretty bad damage to the left side body panels, Caliber in Palm Coast had it back to perfect condition no problem. My paint is kind of hard to match and they matched it perfect, actually seems to repel rock chips better than the factory paint, lol. They wont let a car go without having it perfect and for me, a guy who demands that, they are a God send. Pic shows the car after work done.
Amazing repairs and great service! My car is my baby and I was backed in to. I had damage on the rear passengers side and I wanted to get the damages repaired. I was scared to put my car in anyone elses hands. Curt was very kind and reassuring that my car would look like new and it did!! I was so happy with the work that was done. If you need repairs I highly recommend Caliber Collision!!
The drop off, the updates and return of my vehicle was so professional. They were phenomenal. Frank kept me updated on my vehicle It was fixed and return to me on time. Thank you guys for all of your hard work. When I couldn’t get my vehicle today they returned it to me. Two very professional men. Very polite and courteous and professional. Highly recommended
Excellent body shop. Everyone we dealt with was very professional and courteous. They have a good system for keeping you apprised of job status and timing for completion. Body work and paint job perfect. Highly recommend.
My mom first can here to get her truck fixed and couldn’t stop raving about what an amazing job they did. She was absolutely RIGHT!!! Kurt always kept me updated with what was going on with my car. Any issues I had with the insurance company covering the cost he made sure to reach out to them to get what I needed covered. Their very well priced also. After everything was finished my car looked brand new. They even made sure the inside of my car was clean too! Definitely recommending them to everyone and will use them in the future if anything happens again!
The staff there are friendly, curteous, professional and go above and beyond. One of the best experiences Ive had dealing with a body shop.
They were awesome. The customer service was outstanding and kept us informed of the status throughout the entire process! The car looked amazing afterwards and it was so clean. Definitely recommending them and would use them again! Thank you to the great team there!!
I took my car there to have checked because I was having issues from an accident repair from a shop in Ohio. The service was outstanding. They determined my radiator fan was not hooked up. I would highly recommend this shop.
Very impressive 👍 awesome job 👏
Outstanding. Second time we used them. Would recommend highly.
Dropped off after I was in an accident. Kirk always kept my informed with phone called through the process of the repair. Very professional. Love this place
This local Caliber team is outstanding! They’ve repaired my car on two separate occasions - both outcomes were flawless! Great customer service and speedy repair times.Glad to have my car back looking better than it did pre-accident.
Great work! Completed quickly and looking brand new- could never tell it was in an accident. Go to Caliber for all your collision needs!
THE SERVICE WAS GREAT - REPAIR WORK WAS DONE FAST AND VERY PROFESSIONALLY....SO HAPPY!
I was bummed when someone put a scratch on my new car. Stopped by to see what they could do. They came out and buffed it out at no charge! Just asked us to pay it forward. What a great thing to do.
Top notch service from the entire crew. Very professional, very safety minded during the COVID-19 pandemic. Very pleased with this shop and the “caliber” of the staff and repair!
The staff was very friendly. They keep me updated on the process as the repairs were done.
Fast efficient, do what they tell you
The best.
Caliber collision did a great job on my boyfriends truck, they repaired everything and made the truck look brand new again.
They were professional, efficient, prompt, and very exact on their service. I would go back to them and make a recommendation to others about the servicel I received. It was fantastic.
Excellent repair work, top flight management. Kurt guided me through the repair work, called regularly, and kept me informed during the entire repair process. I cannot say enough good. The entire staff at Palm Coast is terrific!
Kurt and the rest of the team here are awesome!
11/5/19 Had my 2005 F-150 roof painted, They matched the color perfect, the clear had two little specs of dirt in it, but they said if it becomes an issue down the road the paint and repair has a Lifetime Warranty. The whole process was done in a very professional manner, and as promised ON TIME. I would Highly Recommend this Paint and Collision repair shop.
Great service! This was my first time bringing my car in for a repair and I was anticipating it to be stressful and time consuming, but Caliber Collision and Brent made the whole experience smooth! They coordinated with my insurance, kept me informed, never surprised me with an unexpected bill, and facilitated with my rental car. Trustworthy with great customer service!
Tried getting an estimate over the phone and they said they dont do business over the phone. Just lost my business, found another company that answered all my questions over the phone.
They performed auto body work on my car and did a great job
Caliber did an Awesome job on my car. Highly recommended.
Went to caliber for a minor repair, and was treated like I was going in for a $10,000 job. From Trevor at the front desk, to kurt who received my vehicle, and Brent, the branch manager, they all treated me with respect and made me feel like family. I would never choose another body shop again. I got my truck back completely detailed, and looking brand new!! I would give them 10 stars!!
I took my minivan in for a bumper repair. Everyone is extremely professional. Frank did an absolutely amazing job on the bumper and even returned my vehicle to me almost 4 days before it was due back and even vacuumed it out. I will recommend this company to all of my friends and family. You guys are amazing 😍 ty again
Awesome place to work and I love my team here at Palm Coast! Wife has had her car repaired here as well- Best techs around! Wouldnt take my car anywhere else! 🔥 up CC!
LIKE IT NEVER HAPPENED! LOOKS GREAT, GREAT CONTACT, UPDATED ON SERVICE REGULARLY.
The service was excellent from the time I walked in the door. Staff was considerate, knowledgeable. Made me feel very welcomed. Reports on service, from rental to reports on the repairs were excellent. Staff is great. So helpful. Took the time to explain everything in person as well as update calls. I will recommend these wonderful people who are excellent in attitude and work. Made the whole experience excellent. So Grateful. A very well run shop, excellent repairs
The entire staff are extremely knowledgeable and professional.... daily progress updates..... they treat your repairs as if they were working on their on personal vehicles. Take extreme pride in their work. They are not satisfied with anything less than perfection. I recommend them highly.
Highly satisfied. Caliber and Brent were very helpful! The whole front end of my truck was repaired with no issues or delay!
Very efficient, great customer service!
These guys were so courteous and helpful. Had my car repaired in 3 days I was very impressed. The reception area was clean and offered coffee, water and popcorn. If your car has a boo boo take it to Caliber Collision.
Absolutely amazing customer service. I refuse to go anywhere else in this part of Florida. Thank you Curt! You’ve gone above and beyond my expectations!
Very professional and helpful.
Caliber Collision is the best to take care of all your automotive needs. If you want the best you have found the right place.Extremely friendly staff, they keep you up to date at all times, and they go above and beyond for their customers. Your not just a customer to them your their priority. They work really hard to take care of you, and get you out because they know the importantance of having your vehicle. Do I highly recommend them yes indeed it is the only place that I will ever go to now because I know the service that I’m going to get. They got my car done two weeks earlier then expected because they knew that without it I was not going to be able to get back and forth to work. So I highly recommend this company in Palm Coast, Florida to everyone
Very professional, Great service, I would recommend to anyone!
My husbands truck was slammed into from behind causing lots of damage and a bent frame. The entire crew were incredibly nice and exceptionally professional. They did an amazing job repairing the truck. Thank you so much Caliber for an awesome job. I would recommend them to everyone 👍
Outstanding customer service, highly recommend
Having an accident is to say the least horrible, but the entire staff were encouraging. They treat you like family every time you are with them. I went to the shop for am estimate, since my headlight was damaged they decided to take my car that day. I had 2 friends in the car with me and they greeted us all with coffee and cookies. Then they drove us to the car rent place. I realize this does not speak about the care they gave to my car. When receiving my car back it was beautiful, exceptional. As a woman you can feel like this is going to be a challenge when dealing with a body shop, not Caliber Collision. This is the second time I have used Caliber Collision and I recommend them highly, they are experts at their work.
Wow, my car looks like it was never damaged. The staff made me feel welcome and valued. Each day I was updated by phone on the progress of the repair and my vehicle was returned to me on time and looking like new, thank you guys.
My car was involved in an accident with over $6000 in damage. Caliber Collision did an amazing job repairing it. Well over my expectations! Customer service was awesome. They called me at least 3 times a week to give me exact updates of what was going on with my car and got it back quicker than expected. Highly recommend!
Awesome! had a very good experience. fast, friendly food was great highly recommend to anyone.
Caliber collision is the best i will definitely use them again they are the nicest people around
I am writing this review for my father, Oliver Smith. I had an accident and took my car to Caliber Collision. The car was damaged in the front. I had Caliber Collision do the work. After the work was done, I was amazed to see how it looked. I am not expecting to have another accident, but if I do I know that I can depend on Caliber Collision.
I got rear-ended in September on Friday the 13th of all days. I was sent to Caliber Collision and they were very nice and took care of me! Thanks guys!
Dropped off my tailgate that was completely destroyed on my brand new 2019 Tacoma. Picked it up 2days later and it looked brand new like nothing even happened. Paint matched perfectly. Their office employees are extremely friendly and made me feel welcomed especially their manager Brent Ganem. Would definitely recommend their palm coast location to anyone looking for good fast quality work done on their veichles.
I bent two rims with minor damage to the body of my car all covered by my insurance. When I got it towed to the shop I told them the damage was to both of my rims and now my car door hits the body when I open my door. They fixed the rims and didn’t touch the body work. Now every time I open my door it’s a arm wrestling match with a loud sound over the totally bent in area because they didn’t fix anything besides the bare minimum. Which anyone can swap out rims and tires. I do not recommend these sorry people.
Fantastic service. Very friendly and professional. They told me exactly what was going on and did a wonderful job.
Awesome customer service! Love the staff there. Will definitely recommend to my family and friends.
I dont hate this place but I went for an estimate and I was told I needed to come back and make an appointment
I recently had my Chevy Colorado worked on by this local company. They where extremely fast, efficient and honest. I highly recommend them to anyone in Palm Coast or area that is in need of a auto body repairs.
Extremely knowledgeable personnel from the office staff to the mechanics. You can never go wrong using Caliber Collision. They do great work.
Very professional and they did great body work on my 2010 Highlander. Very pleased.
Great place had my wifes truck fixed here
My car looked like brand new, and the people were very professional.
Excellent work and great customer service
We had a small repair, but done beautifully. They take pride in doing a good job.
Trevor and Frank did everything they could to make this a very pleasant experience for me
The main guy. Brian? I think. Hes great. Anyway, my ac stopped working a day after I got it back. It may have not been related but we assumed it was. He put me in a rental and paid for the rental.They had it done the next day which was a weekend. He had a tech come back to fix it to get me my car asap. Also, I didnt have a ride up to enterprise so he drove me himself when he shouldve been on his way home. :)
This is one of the most professional repair shops I have seen!! Quality work with a feeling of small town family.
They do excellent quality work. Staff is very friendly and helpful. Work done on time as promised.
Did a great job on my car. Good service.
Having your car involved accident can be traumatic experience even if you have full coverage auto insurance its still very inconvenient The staff at Caliber will help with your insurance claim and repair you car right the first time so you can get to your daily life ASAP. They can turn a bad day into a positive experience. Thank you Caliber! P.S. Dont take it personal but I hope I dont see you again...LOL
7 months ago, wow thats flown by. It took 3 months to fix my van manager was on constant vacation, but in back room), still had broken glass in the door track, floor and seats, they broke my dash board and had to go through a nightmare to get that fixed. I watched the tech beat my car door and ended up not getting the new rubber seal gasket for drivers side door because they misplaced it, took forever to get matching window door rain guards, they accused me of breaking the door lock and inside panel because, the door wouldnt open and I had to get into the car to drive and the only door with a key hole is the drivers. When the tech beat the door he must have broken the plastic inside door panel supports. That never got repaired by them my husband fixed it. I could not in good conscience suggest this place to anyone ever.
Slow, noncommunicative. They didnt get the car done on the day (s) they said, which is ok if they bothered to call but since they didnt, we called them, they got annoyed. Every. Extra. Day.
Spectacular service and excellent quality work!
Tanner and the guys at Caliber Collision are great. They fixed me car after my accident and it looks brand new! Excellent job
Great staff, great company. If you get in a accident, you cant go wrong trusting your vehicle with Caliber Collision.
Very professional, called me every day and completed the work sooner than quoted.
Did great job. Left a 4 in wax spot on the car but nothing that couldnt be buffed off later.