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AutoZone Auto Parts
4915 Belle Terre Pkwy, Palm Coast, FL 32137, United States
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AutoZone Auto Parts
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Al
Review №1

Great Customer Service, we purchased an air-conditioning compressor for my vehicle. When I asked for a military discount, the clerk said that the vendor didnt allow the Military discount, but he gave us a store discount comparable. Great service.

Pe
Review №2

I needed vacum hoses these young man help he was alot of help to me

Jo
Review №3

Awful experience should be zero stars. Bought battery 2 years ago, it went bad, returned battery for warranty. Car totally dead, Car needed to be towed as we now thought bigger problem then battery as we thought it was a new battery we put in. Car was told and Honda dealership tells us the battery is bad. I call auto zone hoping they can help. Now I am out a town, a diagnostic charge from Honda, a new battery from Honda. Went back to Autozone with their new faulty battery, they can’t give me store credit or prorated refund just another battery! am furious! But lesson learned when buying a battery have them test the new battery before you leave the store.

Re
Review №4

This place is awesome and always takes care of my orders. Convenient and knowledgeable

Ko
Review №5

Good customer service, have what you need.

Je
Review №6

Friendly staff! Alvin went above and beyond to make sure everything was good with my car before allowing me to leave! AWESOME customer service

Ka
Review №7

Nice store. Staff is nice and mostly knowledgeable

La
Review №8

I went to Autozone in Palm Coast today to buy a headlight for my Honda Civic. The manager not only found the bulb, but went above and beyond to offer exceptional customer service, showing me how to install the bulb and adding the new one in less than 10 min. Very pleased with the level of service I received today and will recommend and return for future business. Thank you!

Je
Review №9

Initially I was a bit irritated. The store was extremely busy and the first staff that I had contact with made me feel like I was a burden for requesting my battery to be tested. However, Eugene tested my battery with a few jokes that were needed to lighten the mood and then Alan helped me with my replacement. Alan was fantastic! Professional, polite, and cheerful. It was a wonderful experience. Thank you very much.

Ba
Review №10

Called to see if they had a battery for my 2006 vette. Was quoted a great price and options explained.Upon arrival was assisted as I walk with a cane and offered a chair. A young man Kyle assisted me and was very courteous. The battery was installed in a timely manner by another young gentleman and is doing its job.Was a good experience coming here for service.

De
Review №11

Will help you with anything they put my windshield wipers on after purchase free..

Gl
Review №12

What can I say other than the Team working were outstanding! Very knowledgeable and extremely helpful with my needs. In fact I need some maintenance items for one of Harleys and will be back today.

Be
Review №13

The young men I dealt with were amazingly patient and helpful with me!!! Ill be shopping there again for sure! Great experience!

Su
Review №14

Very helpful and knowledgeable and polite young man. Installed new battery after checking things out, quickly.

BI
Review №15

Typical AutoZone good customer service just know what you’re looking for before you go

Ti
Review №16

Everyone has been really nice every time Ive gone in. They always help me find what I need quickly and even have helped me put on windshield wipers.

Pa
Review №17

The customer service is amazing! They can find anything you need and help you in any way that they can! This is the place to go for anything automotive.

Sw
Review №18

Great service new ignition coils thanks

Ke
Review №19

Fully stocked, well organized, clean store with very helpful employees. Pleasure to come here for auto needs.

An
Review №20

Daniel was awesome we called asking what time they closed and he informed us 10pm we let him know we was on interstate and we was gonna be 10 minutes past closing he informed us he would let us in to pay for the part we needed as we had already told him what we needed. Daniel needs a good praise and thank you from someone over him he went above and beyond to help us out tonight and I’m very blessed. He is an angel from god and I appreciate him very much he made it possible for us to get back home safely to our 3 kids. Thanks so much from The Nelson’s.

Br
Review №21

I was in recently and had two (2) Dead RV batteries. Timothy and crew were just amazing and knowledgeable about my needs. Timothy (manager) went above standard customer service and offered me below retail to accommodate my urgent needs. I will be using this location in the future and will be referring this Company for sure! YOU ROCK TIMOTHY!

je
Review №22

Daniel did a great job! I called 3 stores in the area, and he was, by far, the most thorough salesperson I spoke with. At the same time, he was professional, patient, and kind in helping me locate the information he needed to find the right product for me. Thanks Daniel!

La
Review №23

Badger O. Was the best customer representative I have ever met. He treated my husband and I extremely well and diagnosed our auto issues correctly. He even called a mechanic to help us on the spot! The mechanic Lou was God sent. He was friendly, cheerful, quick, affordable and a blessings! Best AutoZone Ive ever been to. Thank you!

Sh
Review №24

Daniel was exceptional. We had multiple questions regarding our new RV and the house batteries. Without question he was willing to help and go above and beyond. It is really nice to have someone knowledgeable assist and have patience while you try to understand what is needed. Daniel’s customer service was top notch was very much appreciated today!

He
Review №25

Lost my windshield wiper while on the highway in the rain at night - terrifying! Found the closest Autozone. They helped me quickly find a replacement and even put them on for me. Very thankful for their help! Super polite people and clean store. Definitely would go there again!

Jo
Review №26

The employees at this store are very helpful and friendly. If you sign up for their rewards program you can save a good bit of money.

Ro
Review №27

Great people help me out and replace my battery for me

Wi
Review №28

I would like to thank the manager Tim at this store for his help and professional service,Thank you Tim

li
Review №29

Everyone was so friendly! I needed a new car key battery and it was super cheap, super easy, and I will be recommending this place to everyone! Shoutout to Mackenzie for saving the day ☺️

mi
Review №30

Very helpful, all questions answered

Jo
Review №31

Needed a New battery install I went to OReilly first and said he is by himself which I fiscally saw another employee working there so they couldnt install for me he try to forward me to Bunnell store. So I went to Autozone and they took care of me right there really appreciate them handling this for me right away. Will be going to Autozone for my future sales.

Se
Review №32

Great experience tonight! Darrian was so helpful with diagnosing my battery issue and getting a replacement. He was super friendly and really went above and beyond with helping me! Would definitely recommend this location, and love that they are open late to accommodate us night shifters!

ap
Review №33

Awesome experience. Needed a low beam light changed and Jaedan the assistant store manager came out and changed it quick and problem free. Super nice and a smile that made my day. Thank you. Customer for life.

Ch
Review №34

Fast service had what we needed

Sc
Review №35

Nick was Awesome! Great customer service. Great advice but allowed the customer to be the decision maker in the end. Would definitely recommend my friends and family

To
Review №36

Went to get the tiniest light bulb my 98 Silverado uses. Showed it to the sales person and before I could give him the number, he rattled off -- 194NA. I said bet you dont have it and he said bet I do. Went right to it. These sales guys know where everything is...amazing. Only place I go for parts for my special truck.

Ma
Review №37

They helped my get the parts I needed to fix my misfire. One of my sensers was going bad and they recommend I try to clean it with a $10 bottle of cleaner before spending $90 on a new senser. This was incredible helpful and saved me $80! I would recommend this AutoZone to anyone who needs to work on a vehicle but doesnt want to take it to the shop.

Sa
Review №38

It was a great experience!I was very surprise that young lady gave a ultimate service! I am very proud of it!!!It was raining and she was able to remove the battery and installed a new one!!That left me speechless!!

La
Review №39

We had a flat tire and couldnt get the lugnut off. We made into the parking lot and thankfully the employees were happy to help us. MacKenzie is a lifesaver!

Wi
Review №40

The manger, Timothy was excellent. He helped me as much as he could with the restrictions on social distancing from the virus. Very happy with my visit, I highly recommend them to anybody who needs car help.

St
Review №41

Staff is very helpful. Its the only place I go for auto parts!

Ja
Review №42

Great place for equipment rentals and buying parts

De
Review №43

Theyre always so helpful.

Lo
Review №44

AutoZone rocks. If you want the right part at the right price with experienced, courteouspersonnel behind the counter, dont go anywhere else.

Br
Review №45

Thank you for the amazing service! Rodney helped me today he was very professional and knew what he was doing. He took extra time to help me with my car troubles and explained everything to me very well. Really glad I went here definitely recommend this place if you want superior service. 👍

Mi
Review №46

Excellent customer service. She was very helpful when I needed to exchange something.

Ka
Review №47

Car broke down on our vacation, so we stopped here and they let me and my daughter sit inside while we waited on a local mechanic. Definitely recommend this auto zone. Very friendly, and great service!

Li
Review №48

Great experience!! Grateful to Nick and AJ for the help and advice. Checked the battery and alternator, very professional and pleasant. Will definitely return.

El
Review №49

I had a very good experience at Palm Coast Auto Zone. Check Engine Light came on, Jake diagnosed the problem, installed the part the car needed and I was on my way! All done in a timely and efficient manner. Was especially pleased with the free diagnostic service!

Ap
Review №50

AutoZone was very helpful they took care of me check my battery check my alternator everything was fine except for the battery and they replaced my battery and a very professional

Je
Review №51

I came into Autozone a little worried about my van. Jake helped me and he was so nice and professional. He had knowledge of my issue and was able to assist me. High Five Jake. In a world where GREAT customer service is rare, Jake was on top and I would definitely come back to the store because of him. Thank you again.

FU
Review №52

The Nick F. was extremely nice and helpful. That’s perfect example of 5 star customer service. Thank you.

E
Review №53

Had everything I needed. Courteous service. I will definitely go back.

Mi
Review №54

Company needs better tech Im current parts available. Also return for incorrect parts sold was extremely difficult, staff working was clueless

Ja
Review №55

Good service. Helpful

Le
Review №56

Needed new wiper blades, was sold the wrong set due to manufacture info. Went back to get the correct ones. Not only was it zero trouble returning them but the manager informed me why the first set of blades were incorrect & walked me over to show the correct ones. He took me out to my truck and showed me the adapter I needed and put them on for me. Top notch customer service!

Ol
Review №57

I needed a knife and they had a variety in a easy to locate spot at the front counter. When I selected one, a representative noticed me and quickly helped to cash out. A very hard worker. I wished I got his name to mention in this review. My dad was with me to purchase some coolant and he had to be taken to a register on the other side of the store.

Cu
Review №58

Clean place. Helpful staff. Easy to find what I needed.

Bo
Review №59

Great friendly and helpful staff!

Sa
Review №60

I had a fantastic experience here. The employee who assisted me, Alan went above and beyond with his customer service. He was pleasant, patient, and very helpful.

Ra
Review №61

Very helpful, always

De
Review №62

The young men in this store are as good as the come or better . They recognized an old lady in distress and helped out in every way they could.The managers and owners of this store should be very proud if their employees . I know I am

Ca
Review №63

Daniel W. did a great job helping us getting our parts

Ad
Review №64

Very friendly staff. Went out of their way, as they usually do. AAA+

Je
Review №65

Tims cool.

K
Review №66

Great customer service. They are very helpful and friendly In here. A guy named jake (extra props to him) changed out my car battery that was under warranty without any issues. (:

Fa
Review №67

Craig and the team at Belle Terre Parkway took great care of me when I stopped by to pick up an oil filter and some 5W-30 for my Hyundai. The filter I wanted was not available, so Lou tracked down another one that was similar and sold it to me at the same price as the one I wanted since they didn’t have it. I appreciate service that is not only professional, but also extremely kind. I will definitely be going back!

Br
Review №68

Bought a battery ahead on line. It was ready when I got there. Manager was excellent at fixing an online glitch.

Yv
Review №69

I went with my son to look into fixing his windshield which wont go down. We talked to an older man who is thin and not too tall. He was a wealth of information. He gave us some great information. He was wonderful and I highly recommend going here.

Sk
Review №70

Thanks for your help Sebastian! 5 stars for the headlamp help 🙏

00
Review №71

I was on the Palm Coast Parkway when I started having the car start to chug> So I pulled over and shut it off. Big mistake. Click click, click and no start or even a turnover. Luckily a nice gentleman had Jumper cables and I got a jump. Got it started looked up and saw the Palm Coast Auto Zone. I backed in and left the car run. The store had about 5 customers and as I went out a guy that worked there asked If I was having trouble, I explained, next thing I knew he was standing there with a charging system tester.It was Diagnosed as just the battery. Next thing I know he changed it and took care of me. I noticed that he had a lunch container the whole time. He was doing all this on his own time to help me. How great was that. He would not take a tip I was trying to hand him. Also I always get waited on and taken care promptly and friendly service.

Gi
Review №72

Went in to price car batteries which they have a decent selection but I chose to wait and got wipers instead. Since Im a woman the guys always seem to think I dont know parts but I had help from a guy friend and relayed it to the guy at the counter. My friend installed them for me.

Ma
Review №73

Great staff. Good prices.

Le
Review №74

Customers service was great.

Le
Review №75

This store has the BEST service for anyone attempting diy mechanics. Very knowledgeable staff, and very reasonable prices. They saved me a lot of money on my last visit, and they are just as helpful to women. Even if your not 100% sure what youre doing. I see no reason to shop anywhere else.

Co
Review №76

Ed W At Auto Zone Palm Coast was very helpful. Tested the battery, found it bad and showed me my replacement option and did an amazing job installing a new battery! Thanks Ed and Auto Zone Palm Coast!

Ju
Review №77

Had a dead battery. I got a jump took here to autozone. Rodney brought out a diagnostic tester and tested both alternator and battery. He determined it was the battery. We walked back in store and I bought new battery. Rodney installed it and had me back on the road in less than 15 minutes. Excellent service here.

dm
Review №78

Needed a new battery for my mothers Rogue. Went on line and did some research. They had the best deal with price and 5 yr warranty. Walked in with old battery and walked out with new in less than 10 min. Could not be happier with service unfortunately dont remember the young man name who help me....

Ro
Review №79

Very good place to buy car parts if they dont have it they will order it and itll be there the next day early in the morning People Are Awesome there

St
Review №80

Cheaper than Advance Auto, and stock is more in depth. If they dont have a part, they usually can get it for you in 24 hours. Staff are more helpful than Advance, so I have switched over to Auto Zone.

ma
Review №81

Way under staffed and it took forever just to check out after I picked out my own stuff. At least put ther phone call on hold and help the guy that needs to check out.

ca
Review №82

I stopped in to purchase a set of windshield wipers. The sales person offered to put them on for me. I am very pleased with the level of customer service offered by Jake. He us is an asset to the staff at Auto Zone.

St
Review №83

Hats off to Rodney! He took extra time and care in helping me select and install a battery. I highly recommend this location and a big Thank you to Rodney!

Me
Review №84

Great customer service! Thanks to Dylan for a fast and informative install as well!

Tr
Review №85

Two different prices on display for same item. The higher price was the actual price. The associate apologize, and gave me the lower price for their error. That is good customer service.

R
Review №86

Tim was super helpful and patient replacing a burnt out bulb in my honda civic, no matter how tedious the task was. He did everything he could to make sure that the bulb could be replaced right then and there, im so thankful! Thanks Tim!

Ez
Review №87

Serve was quick, the store was organised, and Jake W. who fixed my brake bulb was great.

Da
Review №88

I know I have borrowed tools from Advanced Auto before I went there first before going to the competition. I had a dead battery in the middle of a parking lot and I needed tools to take out the battery. I went to Auto Zone first because I remember them allowing me to borrow a few tools before.. I am not one to buy tools then return them. The gentleman was rude... didnt get a name.. And I will not step foot in that Autozone again. Sincerely disappointed.

Li
Review №89

The most unprofessional experience I’ve ever had showed up at 730am as soon as they opened because I have to work this morning, the guy helping me made me feel extremely uncomfortable like I was inconveniencing him he is running around crazy like a chicken with his head cut off cursing while installing my new battery has said nothing to me or asked me what the problem was with my car just told me it was the battery charged me for it and ran out the door. Installed it and said “your all set” and ran inside before I could even start my car to make sure it works. I will never come back here ever again.

Da
Review №90

Good service

An
Review №91

Charlie helped us with a battery for our car. Outstanding customer service...Thanks Charlie

An
Review №92

Rodney was awesome in helping me, customer service is great! Recommend everything I never thought of and was friendly and easy to talk to and explain what I needed to do

Si
Review №93

Excellent customer service.

no
Review №94

If you ever need a battery for your Mercedes, then AutoZone is the place to go to. Fast service and good prices. Also you will get a 2 year warranty.

Pa
Review №95

Great, and fast service . I am completely satisfied especially now that you can stay in your car while they work on it. It shows honesty and they fix one problem and cause another so fou have to come back.

Ca
Review №96

Logan was very knowledgeable, and extremely helpful. He even installed my new headlight bulbs for me! I wont be going to any other parts store in town now!

La
Review №97

Very friendly and courteous very good people and service. Two thumbs up.

Va
Review №98

Great people working there. Put on my wiper blades for me and gave me advice on my rotors. My favorite auto shop!

St
Review №99

I use auto zone only for parts . That 20 for every 100$ card keeps me coming back. Plus prices and quality are better than the rest.

Br
Review №100

Today is 7/29 and this morning I went there to get a few things and the guy that helped me was very polite, helped me w/ all my questions and was just all & all nice. Would recommend this store to anybody. Very clean, shelves are always stocked, polite employees, etc. 5/5 from me.

Information
29 Photos
100 Comments
4.4 Rating
  • Address:4915 Belle Terre Pkwy, Palm Coast, FL 32137, United States
  • Site:https://autozone.com/locations/fl/palm-coast/4915-belle-terre-pkwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4894&y_source=1_MjQ3MDYyNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 386-446-8701
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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