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Cricket Wireless Authorized Retailer
1499 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
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Cricket Wireless Authorized Retailer
Comments
BI
Review №1

This place rocks super chill people and very helpful. And the service here is the best around hands down

Me
Review №2

Great company and pretty good phones. The people that work here are great! So kind and welcoming. There was one person ive met there who wasnt that helpful but other than that I had no issues with that location.

Ma
Review №3

This is the place to go when you want the best service. Monica did a awesome job in helping me decide, purchase, transfer my number and a great to my account.

Fi
Review №4

The man had a heavy accent. He looked at me like a piece of meat. He offered me a dusty cupcake that he pulled out of a drawer. I declined because I was not hungry. The carpet had a brown stain on it. I never once have understood the intricacies of pig Latin

Ed
Review №5

Im not one to leave a great review unless its earned or even give reccomendations but my service today was exemplary and it needs to be recognized. From the minute I walked into the store Lesline was kind and welcoming. Saul came over and started helping right away. He too was nice and very helpful thru the whole process. I went into Cricket Wireless frustrated with two previous carriers and a lack of customer service. I had heard a lot of good about Cricket and decided to try. So far I am extremly pleased with Cricket.I have a nice new phone ans I have service where I didnt. I also have a local store I dont mind going into. While my new plan is a little more I feel like I am getting a better deal. All in all our Palm Coast store and its crew gets a solid 5 Star thumbs up review from me. if you are tired of the other prepaid services consider giving Cricket a try. :)

Ro
Review №6

The woman was so helpful and very knowledgeable.

LU
Review №7

Good excelent

St
Review №8

I live in Orlando. My Mom is in Palm Coast.She is paying $70/month for hardly anything with AT&T.Cricket is affiliated with AT&T and runs on their network ---- but so, so much cheaper. Get the benefits of AT&Ts network, without the enormous prices.I drive to Palm Coast to help my mom switch from AT&T to Cricket today.Bethany (manager) and Maria (sales) at the Palm Coast Cricket store - were extremely nice & helpful.They were very considerate and took time to explain everything to my mom.It took about 45 minutes to get my moms iPhone switched over to a new SIM card and running on the Cricket network.Granted, when we were there... the store was not flooded with people, so we got their attention. But you can just tell when someone has a great, friendly personality. Both of these girls were great.I highly recommend them & Cricket.

Ge
Review №9

Best phone company doesnt add extra charges and works almost every where

Ja
Review №10

Great service. they are very helpful. they take time to help youot like att

Ro
Review №11

Be careful they adding $7 insurance future for the phone and telling this is mandatory.Just called the cricket and confirmed that this is an Optional future.Good luck.

Ga
Review №12

If youre shopping for a phone, the selection is limited and preloaded with cricket software.The staff, however, are on a whole other level of knowledgeable and helpful! Seriously, they are amazing people!

Dr
Review №13

Lesline the manager is professional, dedeicated and aims to please. Saved me $550 per month should have switched sooner, I have multiple business lines . Great for individual and business

ka
Review №14

Great prices and deals on plans. BEST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!!!! Treat you like family. INCREDIBLE!!!

Ga
Review №15

Brought my brother in law there to change service the girl here was very knowledgeable changed his service kept his# and cut his bill by 60%

Am
Review №16

Isabella and Justin gave amazing customer service! So friendly and extremely helpful! All we wanted was to get out of AT&T because their prices were ridiculous! Since Cricket uses their same tower we decide to do the switch to the 4 lines for 100 bucks unlimited...Honestly I’m not sure how long we were in the store but while they were doing the switch we were chatting and laughing away☺️ So everything was set up in no time!. Thank you so much! You guys were great.. The minute we stepped out my 3 year old asked to watch Peppa so I Searched and it came up fast! I was like awesome! That’s what I want! Speed!! Lol So far so good and even better than att prices and lousy service!

St
Review №17

Local store is awesome big business sucksthey screwed up and cost me a few thousand bucs and wouldnt even humor me by comping me a month of serv

Fr
Review №18

Dont forget your mask before you go into this place they are very safety minded the young lady was very helpful answered my questions helped me out I have been with cricket for a long time suggest yall do the same

Do
Review №19

Just went in to upgrade my wifes phone, the young ladies working there were very helpful.

Ar
Review №20

Great assistance from Leslene. Thanks for all your help.

dm
Review №21

I purchased a phone from them. I started getting calls from all over the country and some out of the country. I never gave this # out to anyone so could not understand why I was getting all these calls at all time of day and night.Took phone back on the 6th day and looked for a refund for the phone. All u will get back is the cost of the phone minus a $25 stocking fee (stocking fee what a crock of sh__) So u r out the cost of cell service $40 and a $25 activation fee. Even after only six day u will not get anything back, u might think they might pro rate it so u would get more back but it is what it is. There were two employees working there but neither of them know how to do the refund. They called there boss or someone that know how to do the refund. Not the most professional operation that Ive seen lately. Anyhow decided to keep the phone and sell it on my own.

n/
Review №22

Lesline is the best! She knows her stuff & always helps us out!

No
Review №23

Love this store. Justin is a great asset to the company.

Mi
Review №24

Very nice people at this Cricket Store. Very helpful.

Am
Review №25

The workers are amazing! Friendly and helpful!!! Excellent customer service!!! 🙌

ju
Review №26

Great customer service...great overall experience. Highly reccomended!

Do
Review №27

Had an issue with my phone and they tried to fix it without any problems or cost.

Li
Review №28

Nice very helpful workers

Jo
Review №29

Great customer service.

Ca
Review №30

Worst company ever.The people that work at that store are ridiculous. No customer service let alone help. I changed carriers just to not have to deal with them.

Da
Review №31

Good place get cellphone and more

Pa
Review №32

I know people. Who like it

Ge
Review №33

Play area inside for small children while adults conduct buainess.

Ke
Review №34

Worst company ever!!! worst cells ever/worst service!!

Sa
Review №35

Great prices great employees

Ru
Review №36

Very good

La
Review №37

The employees at this location friendly experts.

Pa
Review №38

Friendly staff

Ro
Review №39

Good service

Ch
Review №40

Great service!

Ch
Review №41

Good service.

Ka
Review №42

Very knowledgeable and helpful

ra
Review №43

Employees are really helpful

ro
Review №44

Excellent help

Ji
Review №45

Hate their service

ph
Review №46

There never open on time

De
Review №47

Very helpful

Information
8 Photos
47 Comments
4.2 Rating
  • Address:1499 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
  • Site:https://cricketwireless.com/stores/ll/US/FL/Palm-Coast/1499-Palm-Coast-Pkwy-NW
  • Phone:+1 386-225-4664
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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