Great store which has been here for awhile. Quality mattresses ad shown in their commercials. If you want something snug that will improve your sleep then this place is the place you need. Mutiple beds are on display that you can try.
The Best sales guy, Juan! He was great for me! explained and showed me everything!
Had a great experience finding a bed that would best work for my boyfriend and I. Juan was very patient and was funny! He didn’t mind that we were a little indecisive at first he guided us to our bed with out making us feeling pressured. I Can’t wait to get our bed at our new place !
Very friendly and helpful. Didnt pressure us to make our purchase right away when we first started looking.
The process is easy, informative and no pressure to buy. The workers were friendly and inviting during the whole process.
Jaun was great, fitted us with just right bed💖
Unfortunately I was not able to go into the store but the rep. Who helped me over the phone had great customer service
Great experience and customer service. Waiting on our sleep number to arrive on the 29rh then I can leave a more detailed review
Good store as far as the layout & displays. Not good for finding stock of sheets & such. Everything I picked out from the display was out of stock & I was told to order it from on-line & Id get it in a couple weeks. Not what a customer wants to hear.Sales person was friendly & helpful.
Great experience and the sales associate was excellent. The sheet set had to be shipped which was ok but I wish he would have checked the stock first. Cant wait to get them
Good Customer service. Devinder took his time to explain everything. Very professional
Juan M made our shopping experience very informative, helpful and easy. No pressure to buy. Tons of information.
My initial impression was that the staff were pleasant and informative until I had the bed a week. Dont get a king (tubes feels too small for the width of the mattress), pass on the remotes (app does the adjustments as well), forget the underbed light auto feature (goes on and off when you move on the bed), and nix the desire for sleep tracking (only 1 of 6 days has been recorded during the correct time. At this point, I doubt its accurate.) They dont tell you that the bed does not come back apart so to move it, you need sleep number techs (at a cost), and lastly, that 100 nights trial only applies to the mattress. The extremely expensive base is non-returnable and non-refundable.The P5 split top king bed has let me down every night so far. The individual height adjustments works but the remotes preset positions operate BOTH sides of the bed, not just one side, which was never mentioned. A split top is meant for individual head adjustments but I guess it was too much trouble to have different remotes or different programs. Why bother with presets if one side has to be manually adjusted or readjusted either way? The softness is different than in store. I specifically asked if there was a break-in period and the answer was that the bed in-store was just replaced so it should feel the same as a new bed. That was false. New bed feels like youre balancing on a small hill, even as low as 25. The app on your phone does 90% of the things that the remote will do so it basically renders them useless, yet they sell them. Sometimes, the remote says one sleep number but adjusts to something much higher. Many times, it just keeps going until its at 100 and I have to readjust back down to the setting I wanted. They praised the app and its sleep tracking feature but of six days, the app has failed to track anything on two occasions, incorrectly tracked my sleep (says 13+ hours of sleep on a 7 hour day) on two other occasions, and once recorded my sleep for 4 hours in mid afternoon, when I was in my living room. The underbed light (more high praise) clicks on and off all night while I am in bed but doesnt go on when I actually get up out of the bed, which does the exact opposite of helping me sleep. 75% of the features dont work as stated, which is causing a loss of sleep. The bells and whistles might as well be horns and sirens. Should have purchased a pool lounge chair. Those adjust head and feet height and wont track my sleep either. Couldve cut the bill and my frustration by 95%.
If you dont look like youre buying today they totally ignore you
While we knew we wanted to get a Sleep Number Bed, the salesperson took his time explaining the various models and options.
Great beds, one day maybe the cost will be affordable.
The staff was nice and informative. I am a forever sleep number customer!
Darlene was fabulous and I had a great experience.
Great products, however expensive and hard to get replacement items after only three years ownership.