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Cycle Gear
550 W Rancho Vista Blvd, Palmdale, CA 93551, United States
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Cycle Gear
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Ro
Review №1

Our experience was amazing. Went in with my 8 year looking for gear. The employee helping us was great. She made my son feel comfortable and made him exciting for finding gear to start riding for the first time. she took the time on everything we were looking for. She had great conversations with my son about her riding experience. Whenever you take a young kid in a store, they are not sure what they need or want but she madeeverything easy to understand. Thank for the help.

Mi
Review №2

As we see our motocross industry taking a head first dive into the oblivion of a has been or used to be state of existence. There are still out there the last of a dieing breed. With that being said Cycle Gear by far is off the chain! First time ever in the store and I will always go back. I was treated as a human customer, not as a suspect like myself or you would be treated inside Riders Choice. Staff is great knowledgeable and cool. Inventory is stocked, loaded for bare. I will never step foot inside Riders Choice ever again. Thank you Cycle Gear. Btw its hypocritical for me to talk about our industry like this, as well as say what I said about Riders Choice.

Je
Review №3

Excellent Customer Service. I took my bike on Friday right before the Labor Day weekend to have the two tires replaced on my bike. They fixed other issues at the same time. They performed all the work while I waited. Very knowledgeable, firendly and Fast Service. 5 Stars to this local shop. I highly recommend it.

Ry
Review №4

Got what I needed for a good deal, staff was helpful.

Ed
Review №5

Great staff, prices are fair, and they have a wide variety of product. All in one place stop for your bike. Will be coming back real soon!

Br
Review №6

Palmdale Cycle Gear has been my go to in the AV for all 2 Wheel accessories and maintenance supply needs for my Dirt and Street Bike needs. Top notch service always very helpful. Been shopping at Cycle Gear for over 15 years now and will continue to support them until the end. Thanks guys!

Ti
Review №7

Awesome customer service. Very knowledgeable staff. Bathrooms clean. Store organized and clean. They take the time to assist you without hesitation.

An
Review №8

I had an amazing time at the Palmdale CycleGear, definitely my go to place for motorcycle stuff here in the Antelope Valley. Great customer service and the associates were very attentive to the customers.Ive said it 1K times, great customer service makes repeat customers2Wheel4Fun on YouTube.

Ko
Review №9

Always friendly and helpful service with a knowledgeable staff that doesnt try to hard sell you everything in the store.

Jo
Review №10

Always get what I need fast. Great experienced staff.

Ad
Review №11

Fantastic customer service. Went in to get a rear tire replaced and I originally told them I’ll come back for it tomorrow. However, after I left the store my buddy called me and asked if I wanted to ride the next morning. I called the store at 5:10pm (they close at 6), explained my situation, and asked if it was possible to get my tire back before closing. They said they weren’t too busy and they could probably get to it, just be back right before closing. 20 minutes later, they called me back and said it’s ready for pick up and come on over. Usually don’t leave reviews, but little things like that go a long way for me.

J
Review №12

Both the A.V. cycle gear as well as the one in Victorville always do their best to be accommodating and as helpful as possible.

Ki
Review №13

The customer service that I received was absolutely outstanding. I bought a new Bell Carbon Racestar helmet & a Bluetooth and sales associate I purchased it from was kind enough to offer to drop off my old helmet, my new bag and the box my Bluetooth came in at my residence. Thank you so very much Palmdale Cycle Gear and all the Sales Associates working there you get an A+ in my book. I would certainly recommend this place to anyone.

An
Review №14

I was told over the phone they’d be able to price match a helmet to approved website and the website I showed them was approved so I drove over half an hour to your shop just for them to tell me it has to be in stock in my size, I should have bought it in the first place when they had it in stock only because I wanted to give you my business cause my sales rep was nice and I promised I was going to come back and purchase a helmet from you guys I ended up getting screwed and payed $80 +tax over 🙄

jo
Review №15

Great customer service they answered all my questions and went above and beyond . Definitely making this my go 2 in the AV

Mi
Review №16

I didnt not get the name of the young lady who helped me with the helmets I bought. She was very knowledgeable, helpful and courteous. Great shopping experience. Will be visiting again for any riding accessories.

Ch
Review №17

They were great. Large selection of helmets & even had the right size. Nice selection of tires too street & off road. Im sure to go back again

To
Review №18

Mike was very helpful and a great guy. This Cycle Gear has a impressive selection of dirt oriented stuff. Get in and check them out.

Ka
Review №19

Brienna was extremely helpful and attentive in helping me find a helmet! Definitely recommend cycle gear. They have everything you’ll need for riding!

Ri
Review №20

Cycle gear is the shhizzzzzznitttt..Except for the skinny slender dark haired girl,, yea, not so kosher....

Ju
Review №21

I love coming here. Awesome people work here. Very helpful.

Br
Review №22

The young lady who helped was very nice! She was patient with my 3 year old son hooking him up with everything.Thanks!

ch
Review №23

People are super helpful. They didnt just say..its over there when I asked for an item, the walked me over to it, helped me find everything I needed for the oil change on my 2021 Aprilia RS660! These guys dont just get paid, they EARN it!

Hu
Review №24

Great staff that was super helpful and a good selection!

St
Review №25

As always customer service is second to none. But the prices are quite steep,and Cycle Gears unwillingness to let its associates give its Loyal customers a discount,means i SHOP at CG Quite Rarely.

Ro
Review №26

I asked for help but the gentleman was more concerned with holding up the front counter then helping me. Even though there was no other customers! I found what I needed but would have bought more if I would have had some help! Usually when I go there theyre very helpful!

Jo
Review №27

Really cool place friendly staff.

Je
Review №28

Very helpful stuff.

Ke
Review №29

Cyclegear staff always awesome. Always go out of their way to take care of me!

Ta
Review №30

Very cool staff and helpful

Ro
Review №31

Great service & prices. The employees are very knowledgeable and helpful in making product decisions.

Ti
Review №32

Great for those last minute/emergency parts

mo
Review №33

Excellent service. Nice staff. Highly recommend.

An
Review №34

Consistently good service and availability

Mi
Review №35

Excellent service. Mike the boss is awesome. the whole team seems great. Cant help but have a smile waking in to a great place.

Ma
Review №36

Friendly and helpful sales staff!

Se
Review №37

Very helpful and encouraging staff.

An
Review №38

Great selection and always helpful and friendly

Da
Review №39

Get your motorcycle Gear here! Staff is very helpful and go out of their way for you... They dont pressure you to buy what you dont need and thats what makes it cool to shop here.

Ga
Review №40

Very friendly and informative to new riders. I felt very welcomed, staff is very knowledgeable they answered any questions I had. Would recommend new riders going if you’re looking to get your new gear.

RE
Review №41

Very cool store staff was very helpful. Need something see Micheal.

B
Review №42

Purchased Shoei X14 from Brienna in the Palmdale store, knowledgeable help, and what a great helmet! Amazing low drag and stability on my Kawi ZX14, at speed and in gusty winds. She put in the pin shield fog protector, great help, and awesome helmet!

Os
Review №43

Very nice store good service and very good prices.

Ju
Review №44

Never been in one of your stores.Good stuff

Ro
Review №45

Good and fast service...

Ch
Review №46

Very helpful staff

G.
Review №47

Great Customer Service

ma
Review №48

Great service! In and out no problems with a new helmet

Sa
Review №49

Good staff. Fair price.

Ka
Review №50

Love the sales folks here, really personable and friendly. Great selection on gear and tires.

Ja
Review №51

I love the gear and customer service they provid. Been going to them for 2 years now. I ride a Harley, but want to save some money on gear, so I use them.

Ju
Review №52

Had a huge wall of helmets to get sized and started with riding. Super cool place for gear!

Da
Review №53

Good staff, very friendly, knowledgeable, and helpful. They ride and make recommendations based on their experience rather than just try to sell you something without knowledge. Some items may not be available in store but they can order it for you. The store has a great return and exchange policy as well.

Wa
Review №54

Grrreeeaaatttt customer service! Knowledgeable personnel, really clean store. Way better prices. And 30 day exchange. No restocking fee

an
Review №55

Always been a great place to go. Great customer service. Great deals

Jo
Review №56

Always one of my favorite places to stop by. Staff is always super friendly.

Da
Review №57

They are preety well stocked.

Al
Review №58

The staff are extremely knowledgeable, friendly, and will even help you install items they sell. Excellent exchange policy in the event something didnt work out the way you thought. Easily my favorite store for my 2-wheel needs. If youre thinking about going - just go, you wont be disappointed.

Ni
Review №59

Hairo was great! Outstanding Customer Service! He went above and beyond installing our new Sena 10S Dual intercom system. He installed on my half helmet and wifes full face. He paired everything made sure they worked properly prior to leaving. We also purchased a heated liner as well. Everything was on sell bonus! Highly recommend this Cycle Gear!

Jo
Review №60

Friendly staff very helpful prices can be a little better.

Ti
Review №61

Your experience here is completely dependent on who happens to be working when you go. Some of the staff is very knowledgeable about products and bikes in general, others are completely ignorant. If you go here for information, always get a second opinion.(or just look it up online like the employees do) Great for helmets, jackets and gloves, look elsewhere for anything else.

Ad
Review №62

Went there to buy a new helmet and gloves, super friendly and knowledgeable staff, they don’t try to press stuff on you which is great. They also have items for every kind of budget which is super nice and a lot of sale items. A+ from me!

Da
Review №63

Reason for the two star rating is that the computer systems suck took 35 40 minutes just to exchange an item. We both were going to make purchases but decided not to since it took too long. Really need to update the computers and get him working correctly. Staff was great and no reflection on them.

Sa
Review №64

Love this store, excellent customer service

Lu
Review №65

Destiny is amazing and knows her stuff. Will not go anywhere else

An
Review №66

Excellent product great personal

Er
Review №67

Michael and the crew at the Palmdale Cycle Gear are top notch. They spend the time to make sure you are informed on the product and offer a range of options to choose from. Very open about products to new riders.

Mr
Review №68

I got there around 4:00 on a sunday and I was immediately helped. They helped me with the sizing helmets, boots, gloves, and pants. When it reached 5:00 for their closing time, They were still extremely patient and helpful. Met all my needs and were polite.

Mi
Review №69

Found done really awesome deals they only reason they couldt get 5 starts is because I asked the sales buy about these bags either being water proof or coming with a cover and instead of admitting ignorance he instead just assumed they didnt have one and was wrong about it even. And they claimed not to have my n face shield when I asked the sales guy, so I have to just go find one off the shelf

Wi
Review №70

Cycle Gear in Palmdale, California has a wide variety and selection plus a friendly and knowledgeable staff. Great place to shop. I highly recommend this store.

Da
Review №71

Never have anything I can use.

St
Review №72

Worst service ever would never go there again this is the 2nd time I tried this place never again to busy on the phone talking personal life and no one doing work worst service ever dont believe the post that say their quick theyre not the 1 in Newhall its great the store in Palmdale should be shut down or replace everybody working there its ran by junior high kids list they act it and no work was done had to take my product which I special ordered and bought through them to another place to be installed Because they were in capable

Gi
Review №73

Only letting 11 people in the store at the time currently

Ro
Review №74

Service is great and prices are good.

Al
Review №75

Best place for any motorcycle gear hands down. And their customer service is by far the best I have ever experienced 5☆

Ni
Review №76

Manager was great helped us find the helmet model we wanted and even set it up to have it shipped from another store since they were out of the color we wanted.

Mi
Review №77

Always the best!!

Da
Review №78

Knowledgeable in every aspect of their equipment and can order Harley Davidson as well as many other model parts, this place makes it worth visiting especially for parts that are hard get by with.

Br
Review №79

Great service 👍

Ho
Review №80

Stopped into Cycle Gear been shopping with them for year great deals all the time .Found out that all the old staff is gone which is Great cuz they would never help customers they were more into helping there friends ! The new staff was excited to help very knowledgeable on there products and deals ! I literally tried on everything in the store will definitely be back to upgrade my gear soon !!

My
Review №81

Mike is extremely helpful, 10/10 will return will all my future business. My only wish is I could order all my parts from these guys, but they guided me on how to order from their extended website and I will use that when I cannot get parts directly from CycleGear

Ja
Review №82

Everyone was super helpful. Selection was a little limited.

Hi
Review №83

Love the staff here. I drive to this store over the Bakersfield store.No non-sense, no attitude, and great service all around

Jo
Review №84

This place is always fun. Great customer service and very helpfull . Havent met a bad employee in the bunch . Love going here

Ma
Review №85

So far the new team is awesome and really helpful i get all my stuff from there and really cool environment. I just wish cycle gear give them more opportunities so they can keep the good employees longer.

Jo
Review №86

Looking forward to going to there cycle night, tonight! (8/13/19).. watch for them monthly, during most summer months..!

De
Review №87

This place always has what I need at an affordable price. I love our neighborhood Cycle Gear.

Da
Review №88

Good place for motorcycle gear. Staff very knowledgeable.

Tr
Review №89

Extremely friendly staff. Very helpful and goes the extra mile to get answers for you.

AE
Review №90

Service was great even though they couldnt find or didnt have what I wanted went beyond to try to help me

Re
Review №91

Great staff! They are very helpful with new riders!

Ca
Review №92

If they had a full service shop they would get 5 stars!

Sh
Review №93

Great store to shop at. The employees are very helpful and knowledgeable.

Iv
Review №94

Love this place. Great prices and customer service.

Da
Review №95

Great service always willing to help

Jp
Review №96

Good place. They used to have good deals but now just deals

Je
Review №97

Manager went out of his way ..and every question i had. Very kind and knowledgeable

Jo
Review №98

I am new to street biking and was in selecting a jacket. I found one that I really liked but was a little short of the tag price so I went up to the counter to see if I could drop a deposit to hold it because it was the only one of that style in my size. They said they couldent do a deposit but could hold it for me. Gonzalo and Hairo decided to look it up and it turned out to be on sale. I was still 9 bucks short of the $199 final price. They got together and came up with the last few bucks I needed. I dont ever wright reviews for businesses but Gonzalo and Hairos level of service was over the top and I want to make sure that they are commended.

Ne
Review №99

Friendly helpful staff

Jo
Review №100

Nice pips and they give you different options on what your buying ..

Information
40 Photos
100 Comments
4.5 Rating
  • Address:550 W Rancho Vista Blvd, Palmdale, CA 93551, United States
  • Site:https://cyclegear.com/stores/cycle-gear-palmdale-california-store-69
  • Phone:+1 661-273-6113
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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