Love these guys. HAYDEN is the best. This is my go to company for anything air, and for my walk in cooler. Blue Mule Saloon loves you guys. Fast, fair prices, and great customer service. Thanks for everything youve fixed so far in this old dive bar
We had a back up in our kitchen sink and laundry, they told us we had a belly in our sewer line. The men came out and dug up the line and replaced it. They worked very hard for long hours. It turned out not to be the problem. They fixed the problem and returned our money. They were honest about it and did not try to lie about it. An honest company and we will continue to do business with them. Thank you Jason.
These guys are amazing! AC went out at 11am and by 1pm Jeremy was on our roof. Needed a new AC and Heat unit. The next day at 130pm Jeremy was installing our new unit. 103 degrees outside and windy in Henderson, NV is no joke and that was not an issue for these guys. They were very knowledgeable, friendly and patient with us as we had just moved here from Utah and no up to speed on these type of AC units. Jeremy answered all of our questions and didnt leave until we were completely satisfied. These days you rarely see businesses conduct themselves this way and its refreshing. Weve been waiting for 2 months to have a company install a patio cover and landscaping. That company could learn a thing or two from Gold Metal Service. Thank you guys so much. You are AWESOME!
Absolutely incredible service! Their maintenance plans are very fairly priced for the value. The techs are incredibly knowledgeable, friendly, professional, and go above and beyond... like our last tech, Jeremy, who took extra time to explain/check wiring for us dummies who tried to DIY install a smart thermostat.Great company!
I recently had my walk-in beer cooler go down at my shop and I called this place at 3:00pm and they had someone come out to diagnose it by 5:30 that same day. My repair technician was Hayden… he was an absolute gem! He was knowledgeable and kind and an absolute delightful person that made my experience a breeze! And even when I had issues with the temperature in my cooler again. He came right out and took care of the issue right away. I will be having Hayden repair and maintenance all of my commercial appliances from here on out. Thank you Hayden.
A friend of mine who works in the Home Warranty industry recommended Gold Metal to service my AC unit. Jeremy came out, on time, with mask and made sure to put on booties to check my thermostat. He offered to change my filters ( on ceiling) if I needed, which I appreciated. He serviced my AC unit and explained what he had done and what was needed. I appreciated there was no up selling. I have also spoken to the owner, who I give kudos to for handling a situation like a caring professional...which is rare to find in Vegas businesses these days. I highly recommend this company.
Full new unit install, they explained to me that my AC was broken beyond repair (20+ years and the previous owners of the house didn’t take care of it, we just moved from Cali), next day they were already installing the new unit and it all worked right there after the install, perfect installation!They real are pros, I asked them why they’re called Gold Medal and they explained me their story, the owner actually won the Gold Medal on the HVAC Olympics or something like that (I didn’t even know there were Olympics on that, but there are), and I told them “now I understand why you are so efficient and spot on! HahahaThanks guys, I just got my new unit, but If there’s anything else I need (hopefully not soon) I’ll just call you guys again, great customer service, they are very positive people, love their vibe and they are workhorses!
My upstairs ac unit would not start. Jeremy found the issue causing the problem in a switch. He made the necessary repairs and the unit is working perfectly now. I could not be happier with the results.
JACKPOT!!! I feel like I hit a jackpot without even entering a casino. Air went out Wed. afternoon (7/7). Called GMS and they had a tech. at my house in a little over an hour. The nice lady who took my call gave me all the info I needed and assured me of the time frame of arrival. Got a text when he was on his way. Jeremy arrived and assessed the the problem. He was so thoughtful in informing me of everything that needed fixing and the cost making sure I understood everything in laymans terms. This guy really knows his stuff. I felt like I was in good hands. I had cool air again within 2 hours. Never would I have guessed that things would have been fixed so fast. And the bonus is I no longer will have to dread a HVAC breakdown. I feel confident that GMS will be there for me when/if I need them. Thank you Jeremy and Lady who answered my call, YOU GUYS ROCK!
Gold Medal Service was not only on-time, but called and offered an earlier window if I approved (which was even better). Jeremy Damon arrived promptly at the start of the earlier appt window. He masked up and wore booties inside even though I didnt require it. He listened to the details wed been experiencing, checked the vents for air flow + temperature, checked the units outside, and finally ventured up into the attic where he diagnosed and confirmed a failed blower. He grabbed parts from the inventory in his truck and spent quite a bit of time in a very warm and uncomforable attic environment replacing that blower and getting our system functioning properly for the first time in days. I was happy enough that I opted to sign up for Gold Medals preventative maintenance program going forward.
Highly recomended. Excelent work and customer service.
Excellent Service! Had Maintenance done for the A/C and finished out some repairs on a 16 year old A/C unit. Now we are ready for Summer. Very happy with the installation of HALO-LED. This helped my Sons allergies big time. Karl
Great service, I only have good things to say about Gold Medal Service.I’ll be moving to a new house soon and I’ll have them install a new central unit, the unit that came with the house is not good and very old.Thanks a lot guys and see you soon for the install!
Jeremy came and fixed our AC. He did an awesome job, very professional and knows what he’s doing. I recommend him for anyone looking to have HVAC work done.
The Gold Medal Service team was very responsive even during our recent heat wave of 116+. Our unit went out and they were able to help us out on a same day service call. Keep doing what you guys are doing. I can see why you call yourselves Gold Medal because you guys are a first rate act.
My AC Broke a few days ago and it is now 110 degrees... I thought I was gonna die (no joke)So I started to desperately call AC companies in The Valley, after calling like 4 other companies and not getting a call back when they all said the would... I finally called them.Tana, the girl on the phone, was super nice to me, I wasn’t very happy with my situation and was a little aggressive with her (sorry Tana, but it’s 110 degrees) but she was very friendly and managed the situation like a pro!They gave me a great attention and now me and my family have a new unit installed and it’s chilling!Thanks a lot to Tana, and all the crew!
This past Tuesday the Gold Medal Team: Hayden, Van and Juan, removed our old split systems (2 ac units and 2 furnace, air handler, evaporator units) and replaced all with new.They are all superior techs which we saw throughout the day, start to finish including final testing.We highly recommend Gold Medal Service and are very glad we chose them.
Jeremy was a great, he got my AC fixed right away. Looking forward to their assistance in the future with the regular maintenance their company offers!
Really outstanding service. The technician patiently explained to us what the issue was, what our options were, and then stayed working for quite some time until the job was finished and everything was working properly. No need to shop around for a repair service- go with Gold Medal!
Some of the most dedicated HVAC technicians Ive ever had the pleasure of working with. Had to replace my old system and the techs, Hayden and Jaun, were wonderful. They has the new unit up and running in no time!
Thanks so much guys, you were excellent in everything! Will call you again for sure!Btw one of your guys left his cap! Hahaha Next time I’ll give it back to you!
I’ve used Gold Medal for about 5 years now, they’ve always been very responsive and fast, can’t say anything bad about them really, the only thing I can say is... thanks for helping this 78 year old women, it’s always fun when you guys come visit you are all very nice people, me and my husband appreciate you.
Jeremy Damon with gold medal services was very thorough professional, and knowledgeable He was the first person three years to fully diagnosed and fix our problem even though we were on a home warrantee. The technicians that came before Jeremy did not fix the issue or found reasons why they couldnt try. Jeremy walked me through each step of every thing that was addressed with our A/C and explained it in terms that I could understand. There are VERY FEW technicians like Jeremy these day, and our family could not be happier! I would highly recommend Gold medal services based on my experienced with Jeremy today.
Amazing service, it was 4:15am in the morning and they came in fixed my AC units, everything was awesome again and left, it was a very smooth process.I don’t know much about AC’s but their price was the best of all the emergency AC Repair services I called to, they came on time and explained everything that was gonna be done throughly and that’s what they did without anything extra or hidden which I’ve had happened to me in the past (not just in AC repair but other stuff).Thanks a lot to the Gold Medal crew, great service and will recommend them to all my friends and family for sure
I had a lot problem with my old AC, it didnt work well anymore.When I met Gold Medal they help me with all the problems that i had in my home... they provide me new equitment and great services.
Great family owned business! Fair pricing and good service on commercial refrigerator/freezer repair. Honest and straight to the point!
Gold Medal Service provided a pleasant no hassle experience throughout. Customer service was excellent, polite and helpful with scheduling. The tech arrived on time and was extremely polite, professional and patient. He answered every question to my full satisfaction. He went over all issues found and work that was needed. The work was completed in a timely manner and at a reasonable price. Overall, Im extremely pleased with Gold Medals Service and will be using them again for my future cooling and heating maintenance. Highly recommended.
Excellent service my AC was actually not working at all I was tired of my AC unit stop working out of no where; Gold metal got to my place on time super professional I didnt even have to asked to please mask on, because they did before enter the apt....super friendly and profesional even change my filter ....totally recommend this company !!!!!
Jeremy showed up quickly to save the day. He promptly diagnosed the problem and repaired it. The price was very fair and we couldn’t be happier. We would highly recommend Jeremy and Gold Medal Service.
I’ve been using gold medal for years now, great service and fair price.
My sister recommended them to me and they really are excellent. Thanks
Im super happy with the service they gave me in the maintenance of my AC. I highly recommend them! 100%
Owner values her business would highly recommend
Great. They came by on the weekend and really saved my life
Great service from Jeramy...promt service very impressed
Really is a great company... 100% recommended, totally.
AC went down waiting for a company to respond but never heard back so this is when Gold Medal Service responded upon immediately and arrived in few hours after my call. Alex the repair guy had a mask and he was polite and professional. He took his time to make sure what caused my AC unit to go down. Few things he explained and I was very happy with the service. I will definitely recommend this company especially during dummer time in Vegas, prompt service and Quality service is what we all ask for!Thank you for your service
Excellent Service, fast and very friendly! Will call you guys again, thanks a lot
Jesus Orozco was my service technician and he did an amazing job. Thank you.
Alex was Very professional on the job he did for me, and takes his job very seriously... including the company he work for.GOLD METAL. Im very impressed with the worker, and the service I was provided... thank you for your service....It will be a pleasure to recommend your service to others.......
Fedility Home Warranty send this company repair our AC unit past summer. the issue still there after the first repair. This company comes again, couldn’t fix the problem still.Today, I received invoice from fedility home warranty, this company charge us two service fees for the repair didn’t work.That’s funny, looks like anyone able to get pay for just do “service repair “ without knowledge and without doing right repair.
Expert work friendly technician, I recommend there service to everyone
Best customer service in Las Vegas Honest and fair pricing
Jeremy was the best.... very informative!!!
Jeremy Damon was on time, friendly, knowledgeable and thorough.
Im happy. Thanks
Great experience, recommend them, good job guys!
Great company! Had 2 companies send 2 different guys 2 times.4 visits thru our home warranty company. None of them were able to repair problem and one said nothing was wrong after the house was 95 degrees inside. Gold medal sent Jesus out & he repaired the problem spent 4 hours here repairing it. Great Job jesus! Thank you.
On Wednesday June 5 at night I realized my AC was not working. They got someone to my place within 40 minutes. Chance was the technician and he had already been working more than 12 hours when he agreed to come see if he could repair my unit. He was able to repair it and it was not a quick or easy repair. I am so grateful he stayed until it was repaired. My AC has been working great. I would definitely recommend this company.
What an outstanding and professionally operated company. Several times as a handyman company not authorized or licensed to do air-conditioning or HVAC work, I have either used or referred this company. This is far greater than 10 times so far. When using this company personally I have always had amazing results, and when referring to my customers the positive feedback warrants further recommendations. It is very hard to find any service company in the valley that will take care of their customers as well as they will. I truly believe by giving this company the opportunity to service your needs, you will absolutely agree. Honest, professional, punctual, with a high level of integrity!
Remarkable ppl Remarkable service and Remarkable experience
Very happy with Gold Medals service all the way around. My home warranty company sent them when my a/c went out, they were prompt, answered the phone when I called and were very friendly. Their tech Austin is fantastic, courteous and knowledgeable. Thank you Gold Medal for being different than the rest!
Good service highly recommended
10 Stars! Will be using them again!
Thanks guys, great service!
Excellent work, totally recommended!!!
Very good service, thanks
Excelent service
The tech Justin was so polite and professional. Called me up while on his way to my house. Called me up to inform me hes at the front of my house. Informed me about his findings and the fix with no jargon. Got my AC units working properly again within the promised time. And no other you need this and that! Good costumer service! Thank you!
Justin was super professional and on time. He answered all of my questions and explained how the entire HVAC system worked and 3xplained things to me in a way I could understand. A++ on the call. Having a great service encounter these days is like winning the lotto. If everyone is this friendly and helpful at Gold Metal service....the other AC companies need to watch out.
I had the misfortune of both AC units failing numerous times over the period of 3 weeks during relentless, punishing 116 degree temps and Adrian and Gold Metal made it happen every time. They were amazing to deal with and so helpful!! Both units are working beautifully and Adrians customer service could not be better. He is the AC guru. SO APPRECIATIVE
I would like to take this opportunity to describe my experiences with Jonathan Magel from Gold Medal Service. In my opinion, Jonathan is exactly what you would hope for in a contractor. They are always prompt in returning your calls and scheduling your work. Whether you need a maintenance checkup, repair service, or a new system, you can rest assured that Jonathan and his crew at Gold Medal Service will treat you right. I would like to say thank you to Jonathan and Gold Medal Service. You cant make a mistake having them as your A/C & Heating comoany.
I used Gold Medal and was very pleased. They are very ethical, knowledgeable and worked very hard to fix my problems. Will definitely call them again and highly recommend.
HORRIBLE CUSTOMER SERVICE. They have 1 lady answering the phone and she is very rude. When it comes to HVAC during a heat wave, everyone wants results. This company does not give that. This company will only do things on their time. I asked to get on schedule for my tenant and she said she will call us when she has the time to get us on schedule. I told her I will call her back to follow up and she said in a rude manner Umm OK I said I would get you on the schedule and ILL call you This is so unprofessional. At least I know that I can avoid using them and letting the social media be my voice to you all as well as letting the Home warranty know. Tamara I think her name was. I would suggest using another company if possible.
Robert arrived on time, checked my unit (inside and outside ac), he informed me of the problems to my units and advised me what I needed to do to repair both. He was very knowledgeable, and I would recommend him highly to do a job.
Friendly, experienced, on time