Great selection of Cigars as well as very helpful knowledgeable staff. They have a great lounge area were you can enjoy your cigars with a drink or a coffee. If busy a reservation is needed for the lounge but if its slow they let you just walk right in and enjoy. Definitely recommend this location.
Excellent place, it is necessary to reserve to enter the bar and have a drink and smoke your cigar there, the store as such has a lot of variety of cigars at the ideal temperature and very well cared for, the employees who work there are very experienced, you will know guide you in the right direction in your search, they know what they are talking about and they know very well what they are talking about, the bar is excellent, the waitress who attends there is very cordial and attentive, the music is very good, a place to go and spend a good time to lovers of this kind of thing, recommended
I went in to refill my home humidor. I came out with a selection of Monte Cristo, Aroma de Cuba, diesel, Olivia series G, and some Pappy Van Winkle sticks. Everything was well-maintained and the staff was friendly. Even having a conversation trying to help me find favorite I had at a wedding that doesnt seem to be able to be purchased in the US. Definitely a stop I plan on heading back to.
I agree with Lawrence H. The atmosphere is non existent. If you purchased a cigar and wanted to enjoy a smoke, you were forced to purchase a drink. I got up and left the bar area never to return. Go up the road to Cigar World.
Always a great experience. Very knowledgeable, HELPFUL staff. Attended an event there this evening and cannot wait to go back for another. Attention to detail, is what comes to mind. Everything flowed very nicely and all the details were covered. Great job.
Its taken me a while to write this review but I wanted to get it right...I have been coming here to JR Cigars for many, many years to buy cigars back in the days when they had a merchandise shop to the easy-going lounge to the bar area they have now.In my opinion, JR is a shell and soulless place of what it used to be. I am talking more about the transition from a fun, cool place to relax in the lounge on leather chairs and watch a game on many of the TVs - to a sparse, boring, and dead bar area. This place used to PUMP with patrons enjoying themselves in the lounge, playing dominos or poker and smoking up a storm. My friends and I LOVED coming here and chillin after buying stogies from the humidor. Many friends were made, many cigars were bought!Now its a drab, pretentious Manhattan bar with its overpriced beers.Everyone of them nowadays stay away from JR. They say its lost its soul. I kind of agree. What they should of done is have the bar counter but then have the lounge area as it used to be. Manager and waitresses will pester you for drink orders and dont allow you to stay too long.
Love going to this cigar lounge not to mention the biggest cigar verity that I have seen 🙃
One of the best location to frequent, Staff is courtesy and very well educated on product.. as for the bar side the same applies. I love to visit this watering hole. Welcome Back to full service!
Went to Paramus store. Hadnt been there in 2 years. Noticed a bar had been added. Went into the humidor bought $18 Oliva Melania cigar. Sat down was very much enjoying my stick. When I was half way through a manager came over and demanded I purchase something from the bar. If I didnt, I would have to leave and finish my cigar somewhere else. So I got up and left. She was rude and it took me by surprise. Very uncharacteristic of the cigar culture.I am a regular customer at the Whippany store where everyone is treated with respect.
Casa De Montecristo is an awesome lounge. A truly splendid place to visit and smoke a nice stogie. It has a vast ammount of space with humidity regulating devices everywhere from floor to ceiling. This place is massive, with a hefty inventory of good smokes familiar to me and an even larger list of cigars Ive only seen in pictures. Walking in from the parking lot, the welcoming aromas of cedar combined with cigars people were smoking and the coffee area at the bar made me and my friends want to stay and enjoy not just a cigar but a fashioned drink of any style of coffe or their fine selection of whiskeys & cocktails. The menu has a goot # os selections. As you can see i splurged a bit, got me a Drew Estate Undercrown, a black coffee and some Basil Haydens - neat (you know, to reset the pallate). This place was recommended to me by a good friend of mine. I will come back and ill oair me a something with an old fashioned. Man! My boy does not dissapoint.Thanks alot Gonzo. My compliments to the team at the lounge and at the bar.
Couldnt say more. Great staff, great product, unrivaled atmosphere for the area and price is 👍👍Unassuming front gives way to a wooden wonderland. Great music, spacious room, privacy, comfort, good crowd, fireplaces. Got it all. Very pleased, will return
A great place to chat and smoke a nice sigar.
The perfect place to shop for cigars and have a nice drink and enjoy it! Good service and friendly staff
Always great to come to this place to pick up a few cigars.
Amazing selection, knowledgeable staff, why go anywhere else?
Not exactly the best prices but theres a big selection
Great cigar shop, staff very friendly and knowledgeable. Inventory is massive. Freuqent whenever I am in the area.
Humongous cigar selection. The building is essentially one big humidor; feels tropical inside. Now their is a bar/lounge adjacent with ample seating and great cocktails. Great place for a meet up or pleasant time with the guys. Staff is very knowledgeable and good natured.
Amazing cigar shop, great deals and selection, knowledgeable workers and the bar is nice to relax in as well. Highly recommend.
We had a great time big selection of great cigar me and my husband we bought some and we smoke and the store along with a great selection of drinks I definitely recommend it
Great aroma as soon as you walk in and the variety of cigars were amazing
The Cigar selection is amazing and plentiful. Cool humidor/most machines and knowledgeable staff there. 3 stars due to the horrible service when we sat down in the lounge area for drinks.
Great service and atmosphere on a Sunday or any day. Wonderful service and accommodations
Great Location To Buy And Smoke A Quality Cigar.
Been here a couple times. Always a great experience. Walk in and don’t feel pressured to buy anything. All staff are super cool and extremely knowledgeable. Mike, jay,Bernard are super cool and super helpful as well as other staff. Highly recommend. 👍🏻👍🏻 Go visit.
Amanda provided excellent services and same for my favorite cigar expert. Great lounge to hang with good friends, enjoy a cigar, 🍸 and great conversation.
I come here regularly to get some work done. Great staff, great place and it was just renovated not too long ago.
JR Cigars has an extensive selection of Cigars that cover the range of price and quality.Their personal are both friendly and informative and can help educate new customers in the art of a quality cigar.If I had one complaint, its that most of their bundled cigars are not priced, which forces you to get help, when you might want to just explore on your own.Yes, I would recommend JR to a friend.
Great cigar shop. HUGE selection. Specials, knowledgeable, friendly staff.
Great atmosphere. Great knowledgeable salesman
Great selection and service, definitely going back
Great selection Great service with a neat bar. And a points system to save some $.
Very nice cigar personal and very clean
Love it here my second home💯
Great experience, will return again. Amazing Selection, Great Lounge, Very Respectable Bar Service....
Love the new bar and lounge area. Prices are reasonable and the service was excellent. Nice selection of bourbon too... Although I wish they had wild turkey.
Awesome place! Much better than ordering from J&R online. Cigars are always fresh and nicely moist.
Used to be a great place I know times have changed but the prices are ridiculous High we have to do something about the taxes
JRs is amazing staff is very helpful and the humidor is huge!
I have been a regular customer at this location for years ( before it became the Casa ) So last week I went to by a few sticks the gent at the counter had his mask down by his chin I asked him before a approach the register to place it properly he gave me such a look and grunt, then another employee comes over with his mask hanging off of one ear. Really are these guys in a tobacco bubble . Well they have lost my business I want to be safe when I buy my cigars LOL
First impression is amazing
Large good selction of cigar and the staff are helpful friendly one of my favourite places idid visit (ispend alot 😌).
Great service and selection👍
Best cigars in state
Went to get a few cigars and noticed that all the merchandise in the front room was gone and replaced with comfy chairs. Now, its just like a real cigar lounge! The walk-in humidor also was different from the last time I was there. The wrap around counter was mostly gone and a lot more cigars were easily accessible without asking for help from a salesman. They still have a great selection of cigars in all price ranges for the occasional smoker to the aficionado. Well done! I like the changes.
Nice place! Great service. Will definitely be back again.
This place is amazing. I went in to get my brother in law a Birthday gift and was taken back. This place is so cool. They have s spot where you can just hang out and relax with a cigar. I walk towards the back to purchase a gift and was just overwhelmed by the inventory. Luckily I didnt have to go to far to get a great gift for a great price.
$$$$$$$$ Best prices and always awesome staff, they go out of their way to find you what you need and give the best price possible. Bought the last box which had 8 sticks removed, salesman gave box price because they didnt have another box. They couldve charged me per stick, I didnt even bring it up the salesman did it on his own saved me 42.00. Thank you......
Great customer service, friendly and inviting..This is a great store for Cigars and accessories..👍🏻👍🏻
Great service.
Clean. Fantastic selection. Best pricing
This place was like walking into a wonderland! ARTI, the older gentlemen who helped me was so polite and very knowledgeable. Arti took his time and made me feel very comfortable in a world so foreign to me. We had an genuine conversation and he truly cares about your satisfaction! What a terrific experience and I will definitely be back with my crew when the full bar opens up!
This is a great place for any cigar aficionado! If you enjoy deep, comfortable leather furniture, hanging out with friends or just working on your laptop while chilling over a cigar, this is a place for you.You can bring your own or purchase from their very extensive and reasonable collection. The staff- all very knowledge, courteous, personable and will guide you through the process if needed.They also have cigar school which could be purchased as an event for a group of friends/ colleagues. In 2 hours they teach you how-to and all the basics of the art of cigar smoking and it includes a meal. Contact them for details.And if all possible, get Steve (pictured here) to serve you. He is super knowledgeable, funny and helpful.
I went in to buy some premium cigars for my boyfriends birthday, and I cant really imagine the experience being any better. I had with me a short list of brands that my stepfather recommended, and the man working behind the counter took the list, went and did his thing, and came back with a handful of ones that were perfect. He was happy to explain to me why my boyfriend would like them, and then he packaged them up nice and neat. I obviously dont know a lot about cigars, so this review is mostly based on service, but I definitely would not hesitate to go back. I love giving my money to places where the people working there know everything about their niche, are more than happy to help, and a very respectful about it.
Excellent service. Great cigars
Very knowledgeable staff always able to taylor a selection based upon your specific tastes. Very welcoming atmosphere.
Great place
They had hand sanitizer as soon as you come in. Customer service was excellent and the sales people were extremely helpful.
Every kind of cigar you could want at fair prices. Holding off on the 5th star cause the lounge is still closed.
Good selection of cigars.
I love this place. Incredible selection of cigars. Good prices. Ridiculous amount of comfy chairs. Great place to get work done while enjoying an excellent smoke.
If you are into cigars, this a place to go in Bergen County! Large cigar lounge for customers to enjoy their purchases in a indoor setting with other fellow smokers. They have private humidor lockers that can be rented. Huge showroom area has a very knowledgeable and helpful staff. I did not see other non-cigar items (like perfume and colognes) that are offered at other JR locations.
Im no aficionado, I just happen to like an occasional cigar, really once in a blue moon. This place seems to have the best prices and selection in the area. Friendly knowledgeable staff, and supposedly the biggest humidor room in the world. I wouldnt know, but its certainly a claim thats not only interesting but believable.
This place is awesome !! So many different brands of cigars and the staff is helpful. I love the bar area and the food is really good. Great place to come and relax.
I shopped at this location for 10 years. My last visit was last week. The same cigars I always purchased were 30% more expensive, increasing from about $150 for a box to about $200. I brought this huge price increase to the managers attention. The manager was not very cordial and said that was the price now. I will never shop there again.
Big flashy place but getting what you want is about as easy as growing and rolling the cigar yourself. Always sold out. If you want to go the JR route you are better off dealing with them online, cheaper and no ‘check back next week’ nonsense.
Great selection, knowledgeable staff, good prices, friendly place.
Fantastic cigar shop. The rear entrance off Rt 17 North disguises the size of the place. The staff seems to know their stock very well. I described what I wanted and was directed to the perfect cigar. Almost wants me to start smoking again.
This place is awesome all the guys that work there are knowledgeable and take the time to explain different kinds of cigars
Great BYOB cigar lounge attached to the J&R shop. Buy your cigars & soft drinks, bring your own adult beverages and have a good time watching a game. Some people play cards or dominoes. Very chill atmosphere. I wish they served food like the other location in Whippany.
I’m not a cigar smoker myself but I thought this place was really nice. I went in to buy a gift for a friend and wasn’t sure what to look for. Thank you to John Woz for steering me in the right direction. The cigars you suggested were well received. I’d definitely go back after the excellent service.
Having procured dozens of very fine cigar varieties here over a few dozen years I will attest J R Cigar has always exceeded my expectations for procirement of singular smokes and fine excessories. Do visit them!
If you cant find it here, you cant find it anywhere
Good spot. A little tight. Ventilation system in the lounge could be improved but not a deal breaker
Great place with an enormous selection of cigars. John is very knowledgeable in helping make a pick. Will definitely be back. Thank You!!!
Nice smoke man
Great place to buy cigars...
Great service given by Ray!
This place is amazing! Had a very nice selection of cigars qith reasonable prices. And their walk-in humidor was massive with a really nice moisture system. The air in there was top notch! BF loved his cigars! If you are ever in the area, drop by. You will not be dissapointed.
Nice lounge and big shop with a good selection. However every single time I come in they have people playing dominoes on the tables. The noise of the dominoes clattering on the tables is incredibly annoying. If you want to come here to relax be prepared to listen to at least 2 games of dominoes being played while you try to enjoy a cigar
Waited for husband in smoking lounge while he shopped. I love the smell of good cigars so it was no hardship. Selling floor YUGE and they have something for everyone. Per husband, staff makes good recommendations.
Couldnt ask for a more relaxing environment
The staff is amazing and excellent prices.
This is my go to cigar spot. Staff is awsome supper friendly and really know their stuff. If you never been to JR get ready the humidor is massive i mean its the size of a normal cigar lounges whole building massive. Than on top of that they have two very large lounges with restoration hardware type leather chairs as far as the eye can see.They sell coffee and have soft drinks there. Bring your own adult beverage now you got a party...it can get pretty lively in there casue a lot of guys and even some ladies come to watch sports or BS with friends.
This place was insane! Such a cool experience. The room with all the cigars was so overwhelming, you just do not know where to start. Great prices and lovely workers, willing to help!
They are open you have to wear a mask but great as usual
Excellent place with a huge selection of cigars and prices
Like a kid in a candy store😍
Amazing staff, super helpful! They have an awesome selection of cigars and they know what theyre talking about :) Definitely worth the trip!! P.s. Thank you Arty for all of you help!
Love this place