The service here is great. We spoke with peter, he took in our consideration and found us a great bed with in our price range. Great customer service.
Buying the mattress and box spring was easy. Peter was pressure-free, helpful, and friendly. 5 stars for Peter GETTING the mattress and box spring is another matter. One star Two day policy for delivery assumes you are by your phone when they call. I was working and had my daughter waiting all day. They make you confirm by phone the night before. They will not knock on your door. Probably because they arent at your house when they call. I didnt see the messages until 4:00. I called and asked, why didnt they just knock on the door? We had confirmed by text already. They dont want to disturb anybody.. Well its disturbing to make someone wait all day only to find we have to wait another two days now to get delivery. I would cancel the whole thing if it wasnt for their 10% restocking fee. Well played there Mattress Firm. Clever. Wont be back.
We had an extremely pleasant experience pyrchasing our new mattress. From the moment we walked in we were welcomed by Michael and Andrew. Their high levels of knowledge and professionalism made us feel very comfortable asking questions and feeling like we were going to walk out having made the right purchase and we did!The delivery was also great and timely. We have finally been able to sleep comfortably after a year of searching for the right mattress.Thank you! Highly recommendLaura and Carlos
At first my boyfriend and I were going to browse a few mattress stores. Im glad we went to Mattress Firm first. Thanks to Peter we were able to find the mattress we wanted right away. He helped us find the perfect mattress to our liking and a mattress that will help with our comfort and health needs. The prices and deals were amazing, and the whole paper work processes flew by. Peter is a nice easy guy to talk to and was very helpful and explained everything to us. The whole experience was perfect and couldnt have gone better. Mattress Firm is the place to go and Peter is the guy to talk to.
We had a very fun and pleasant experience. Very knowledge staff who took the time to learn about our family”s various needs, and they offered some great “thinking outside the box” solutions. What I admire most about them was their ability to tell us about products at they didn’t recommend even though that could’ve posted their sale. I highly recommend this store.
This has been one of the very best shopping experiences I’ve had. I went to Mattress Firm in Alhambra, CA and was helped by Leslie and Ray. I purchased a base and mattress. In less than 24 hours the items were delivered and set up. My old stuff hauled away. They were very precise in their time window so it wasn’t inconvenient the way delivery windows usually are. I would recommend Mattress Firm to anyone in terms of products and services. Great job!BTW I also needed brackets the next day to attach headboard and purchased these at Pasadena Mattress Firm. Their help made the purchase easy and confirms this is a chain of stores with excellent sales personnel.
This store has the best customer service. The husband and I are relocating for NY to LA and as luck should have it our movers misplaced our belongings. Zach the manager was a life saver he sold us a bed in the box at a great price so we could have a comfortable nights sleep for the next week. I will definitely be returning to upgrade our mattress once settled in.
Peter was the most helpful person and he really took time to help me figure out what would be the best mattress for me. He was very patient and gave me some solid advice. Great experience, great customer service.
Andrew and Jenny was so helpful. They gave us options that suits our preference. We visited this place during covid 19 and I can say that tje store is well maintained, very clean and sanitized. People who works here makes you feel at home and feel very welcome and comfortable. They serve you with joyous tones of voice that will make your day better! They make great offers too that can suit your budget.
Bottom line: we were in and out of the store yesterday in less than 15 minutes, having picked out a mattress which is being delivered today! It wasnt so fast because we were rushed but because Ana was so knowledgable and efficient in showing us all of the mattresses that were in our price range. She was not pushing only the more expensive mattresses, and we ended up choosing what felt most comfortable to us - it also ended up being towards the lower end of our price range. Thank you, Ana! Highly recommended!
Salesperson was very helpful, knowledgeable, and professional. Moreover, the point in sale process was highly efficient. I highly recommend the Pasadena, CA store.
I had a great experience at this Pasadena location! Michael Rosales was the sales associate that helped me. He was great and very personable. He was very patient with me and helped me pick the best option for me. He even helped me take my mattress to my truck! Definitely recommend this place if you’re looking for a mattress. Best bang for your buck!
Ive waited a long time to post this. Thinking this bed had to get better. It did not. 2 years ago i was convinced to go with a bed that i knew was too firm for us. There was a mattress i wanted next door that was a dream but The sales guy kept saying trust me it will soften up. My partner ended up sleeping in a separate room and still does... 2 years later and 2 mattress toppers later I still hate this bed. Still rock hard. We now have saved enough for another mattress. This one must go. I wont be pressured again. My bad but they should be less pushy.
Ana was very knowledgeable, insightful, helpful and patient with my questions. Mattress Firm has competitive pricing, a wide variety of brands and options, great accessories and better warranties than other mattress stores. Overall, a great, no-pressure experience!
Best mattress buying experience ever! Store manager Zach was incredibly knowledgeable and made my day just by being so helpful. Can’t recommend them enough!
Our experiences with the sales associates at Mattress Firm Pasadena have been excellent. We worked with Ana for our first purchase and then Yesenia for our second purchase. All aspects from sales through delivery we’re on time and as promised. We love our new Tempur-pedic mattresses and would purchase from this store again!
I had a problem with my first purchase on the internet. I called the pasadena store and spoke with Zechariah Kaska. This is the gentlemen I should have done business with in person. He was very nice in hearing my concerns and asked what he could do to keep my business. I asked him for an exchange t a extra firm instead of a firm and he made it happen. Best experience with a salesman in many years. Great job Zechariah Kaska. Rick
Ana was an amazing help. She was patient, knowledgeable and not at all pushy. We can’t wait for our mattress to arrive and are thankful we chose Mattress Firm!
Delivery was just professional. They were very helpful and professional. This is our 2nd time buying beds from this location and the delivery has been on point each time. Thank you
The manager, Zech, was very good at explaining everything the store had to offer. He also was willing to work with me to find the best arrangement for the mattress I chose: a Sealy Posturepedic. With the deal that any mattress over $1000 comes with a free adjustable frame, I ended up going with a hybrid model at $1099 that came with the free adjustable frame (worth $300). I was thrilled with this arrangement, and will certainly recommend the store and their services going forward.
Ana was wonderful! I told her my budget and she found me exactly what I needed. She didn’t try to convince me to spend more than I wanted which most mattress stores attempt to do. The only thing I would mention is that I could barely hear her when she spoke so speak up girl!! Otherwise she was polite, knowledgeable and perfect in every way! Thanks Ana!!
Zech was super helpful and made the mattress buying process fun and easy
Zechariah is an excellent salesperson, very knowledgeable, excellent listening skills and patient. Love doing business with him.Sincerely,Marian F. Bowman
Mr. Zechariah knows his mattresses! This gentlemen helped my lady and I browse through the many options until we found the one that was tailored specifically for our particular needs. Give this man a raise!Quality service, honestly.
Amazing service. My salesperson Zach was amazing.
The place was like your typical mattress store. The employees were super nice and were with you every step of the way. In my experience I told them what kind of mattress I was looking for and found the perfect one. The sales man gave me many options and was very patient. Not only did they let me try out the mattresses but also had pillows, mattress covers, and sheets to chose from. Also, all of the employees where wearing masks and the mattresses and pillows were clean. Mattress firm is the perfect place to get your mattresses and other accessories.
Ana Batiz, was incredible. She was able to help us get exactly what we needed for a great deal. If you are looking for a new bed come to Mattress Firm first. Thanks again Ana.
Great experience. Ana and Andy were really helpful and knowledgable. Delivery guys, Jose/Jose, did a great job moving the bed into my home and removing my old one.
Super easy and pleasant experience shopping for my new mattress! Really appreciate the associate who helped us out, Andy – he was never pushy about trying to sell us anything we didnt want or need and was honest about what all of our options were so that we could actually choose what was best fit for our needs and budget. Delivery was also speedy, our mattress came within 2 days and set-up was both quick and easy. Im really impressed by the service I received from Mattress Firm on South Lake – definitely recommend!
Truly awesome. Who would think they’d go into a mattress shop and have such wonderful experience??! Zach and Yessenia were incredibly helpful and knowledgeable. It truly felt like they cared most about our comfort and happiness and less about their sale (which then got them a sale)! So grateful I walked into this store for mattress. THANK YOU !!!
Danny was awesome! We walked in looking for a Purple mattress, and walked out with a Tempur Pedic mattress that we absolutely love. Danny walked us through the process, answered all our questions (we had a lot as first time buyers) and hooked us up with freebies. Felt safe during COVID times with everyone wearing masks.
Michael Rosales is the best! He was so knowledgeable and patient with all of our questions. We had such a great time! Highly recommend!
I consistently get great service here. You can have honest conversations about price and quality and they will work with you to help you find a great bed. I am a happy repeat customer. Ask fir Zach
We purchased our Sealy King Mattress and Adjustable Base and it was delivered today! From beginning to end...the professional service in store to the delivery drivers and the set up was absolutely wonderful! Thank you Yecenia and the crew at Mattress Firm on Lake in Pasadena for the best experience we have ever had buying a bed. You all are amazing and I would highly recommend that anyone looking to purchase a bed needs to shop here. You are the best!
I visited the Mattress Firm in Pasadena and Jennie was an awesome sales person and provided excellent customer service! She explained the differences between the types of mattresses and helped me select the best one for my needs. The mattress I purchased was more than what I expected to pay but Jennie told me that if I saw it go on sale, she could give me the difference back. A month after my purchase she did just that! The delivery went smoothly as well and I received my mattress the next day. Another great surprise is that I got an email in the mail for $100 credit to use on their website which I used to purchase a down comforter for my new mattress, I only paid $13. I highly recommend Mattress Firm for anyone looking for quality products, delivery and customer service.
Mattress Firm easily has the best customer service!! They went above and beyond for me, especially Ana! She was so sweet and understanding! I ended up finding a mattress elsewhere, but my experience was SO great at Mattress Firm that I came back to see if they had the mattress I had found and they did! I was so happy to give them my business because they really earned it. There was no pressure to buy and the whole team made sure I got what I wanted. Im definitely recommending them to anyone who needs a mattress!
Peter was a great salesman who accommodated our growing boys needs, was very helpful and attentive. He did all in his power to make sure our needs were fully met. Thank you for everything, you got yourself some new very happy customers!
Peter was such a great help. He really took a lot of stress off me that I’ve been looking for a mattress ASAP. From the moment I called with a million questions he didn’t hesitate to help answer in his best possible way. When I came into the location he helped me efficiently and quickly. If I needed more beds I would buy them from him! Ask for Peter when you go into mattress firm in Pasadena California.
The whole staff is great! They have a great selection of mattresses and other bedding! Jennie helped me and my fiancé out, and did a great job! But anyone in there can get you the most comfortable sleep you’re looking for. Definitely returning here for any guest beds we may need!
Really amazing service! Needed some purple sheets for my purple mattress and was thrilled that purple had started working with local stores. Called to see if they had them in stock (they did not but they ordered them for me). They made it really quick and easy and it was all in all a great experience. I would not expect the commission to be high on sheets vs a mattress but they handled me smoothly and quickly and treated me like I was important. Will definitely recommend them to others and will definitely be back! Thanks!
Our experience with Mattress Firm in Pasadena was exceptional. They were so helpful and professional in answering all of our questions. We didn’t feel rushed or pressured. The lady helping us was kind and really went the extra mile to provide us with all the necessary information and concerns we had. She was absolutely genuine made us feel like we were friends and not just a number trying to make a sale. We even had a conversation about our love for dogs. She has a beautiful Rottweiler and family that is so caring for their furry family member. I must also thank the delivery personal can’t thank them enough for their help and professionalism. They made sure our product purchased was assembled and even took the time to answer questions. We’re definitely returning soon. Thank you!
Andrew Rouse and the staff provided top notch service! I totally enjoyed the way he and the staff determined my needs and pointed me to the appropriate mattresses to test. They also were very good with sanitizing surfaces which is crucial during this COVID season. They never pressured me to buy anything and were very patient with my process to determine what I wanted. Thank you Mattress Firm staff in Pasadena CA!!!
Zach was very helpful and not one of those pushy salesmen that wants you to get the highest end product. he heard our concerns and our wants/needs, suggested a mattress based on our preference and price point. not much more we child ask for.
Very pleased with their level of customer service and satisfaction.We had several dealings with them after buying our mattress and then exchanged these after 2 months. Not only were there no hassles or questions whatsoever but they were very anxious to make sure we were happy with the new mattresses. This was definitely worth coming to this store! They have a 1 time no penalty exchange policy. My friend had a very different experience with another company. We were very impressed! They made return customers out of us.
Michael Rosales was so great! He showed us each mattress and made sure we left happy!
Great customer experience at Mattress Firm. Exceptional team at this well organized store too! I would definitely recommend.
Awesome service!Prices and discounts are as advertised.Definitely recommend this store if you are shopping for a new mattress with excellent quality.
My sales guy was Ryan and he did an excellent job explaining the details of different beds, frames and bedding sets. They really cater to the needs of customers and have extended knowledge on what type of beds are best suited for the way you sleep and your back. I recommend using mattress firm from customer service, to actual knowledge and experience. I am sure I got the best deal possible and their financing options are great for those who cannot buy in one lump sum. They have a variety of options and brands to choose from which offer different packages.
Our salesman Peter was very helpful in explaining the different styles and brands of mattresses on the show room floor. After 2 hours of laying on different mattresses we finally selected our favorite and are anxiously awaiting it’s arrival this Saturday. Thank you Peter for all of your help!
Everyone I talked to was very helpful. I was looking for adjustable bed with message at a price I could afford. Yecenia and Andy from the Glendora store went above and beyond the call of duty to get me the perfect one. I have been a Mattress Firm customer for many years and this is why. I myself have purchased two bed set and also one set for my daughter in Utah.
The sales representative was extremely helpful. He quickly located the specific mattress that I asked for and came close to matching the sales price I found at another store. The dealmaker was that Mattress Firm actually had it in stock and could deliver in 2 days. The other store could deliver the same item in 3 weeks at the earliest, and that time frame was not a guarantee. I got lucky!
The customer service is excellent. Jamie helped us a lot with an excellent attitude and knowledge Definitely the next time I need a mattress I’ll come back
They were ON-TIME (actually early) and carried my Boxspring to my Condo Loft.
Wonderful experience here. My partner and I were buying our first mattress together, as well as an extra, and Ryan Perez was of great assistance! He explained everything thoroughly and gave us many different options. Ryan made the process fast and fun. Much thanks! Can’t wait for my mattresses to come in!
The team at Mattress Firm are great! I was helped by Yesenia and Andy and they were so incredibly helpful and friendly! Would definitely recommend purchasing from them!
I highly recommend working with Zechariah! He’s genuinely upbeat, honest, fun and patient! No pushing, no guilt, no pressure. Such a pleasure and I’m so grateful for his help.
I had a very pleasant experience purchasing my Intellibed Nightfall At your Pasadena store. Store manager Zack did a wonderful job informing me about the various beds that I tried. I have recommended mattress firm to my daughter who is also in need of a new bed. Thanks 😊
We were missing a couple screws for the final assembly of our new bed frame (not at all Matress Firm’s issue) and when Erick and Mario arrived with our adjustable base and new mattress, they *just miraculously* happened to have the bolts and washers we were missing. They went above and beyond and helped us get set up so that we could sleep on this new, high tech bed, tonight! Thanks guys!
Had a great experience! Didn’t know what questions to ask or what to look for in a mattress. Yecenia was really helpful and answered any questions we had. She was really sweet and accommodating to first mattress purchasers and made the process really simple.
Had a great experience and loved how helpful and insightful the team was. Clayton showed us through and made sure we made the best choice and got the best deal. Love the extra care and am confident knowing that I can easily return my new bed if it doesn’t work out.
Anthony is very knowledgeable and personable. I appreciated his help in selecting a mattress.
The rep was very helpful with finding the best fit for my specific needs/preferences. He was knowledgeable about the mattress material and what works best for each kind of sleeper or body type. He was patient when I kept wanting to re-try laying on some of the mattresses. He never rushed me, and most importantly, never pressured me to buy anything. He also showed me different price range mattresses that might work and never pushed the expensive ones. I ended up going with the middle-priced one and am very glad because I no longer get backaches with my new firm mattress! Love it! Thank you! Oh, and easy and simple delivery process. No problems.
Excellent Service beyond words! Yecenia Wigington in the Pasadena location was my sales expert and she was very very knowledgeable. Thank you 🙏
Great experience with this store. Clayton was very patient with my wife and I. We had lots of questions and Clayton was helpful in getting us a great bed at a good deal. To bad they dont have delivery drivers that can make a delivery. The driver called to verify address and i did. Never arrived. Called the store to get update to delivery and was told theyd call back... Very poor after sales customer service
Experience in store was amazing. I went to the store in Pasadena and was greeted and helped by Dean B. the most helpful, informative, and kind associate I have met. He made finding what I need super easy, and when what I needed was hard to find, he took the time to call multiple stores to find it for me, ordered it and explained the delivery process to me. Great experience.
Great service! Bryce was very professional and gave me the adequate time and space to decide which mattress I preferred, without being pesky. I saved over $900 on a new mattress and they even included a free adjustable base! I would definitely recommend Mattress Firm over other competitors.
Went to Mattress Firm.Got a Firm Mattress.Coincidence? Or was it fate?
Andrew was really great and helped me find exactly what I needed! He also applied some awesome discounts for me.
Working with Dean at the S Lake Ave location was a breeze. So professional and personable. Easy to work with - he knew exactly what I wanted and provided several options. Extremely transparent regarding policies.
Great customer service, and huge selection of mattress’ to try out. Was helped out by Bryce, who made the experience so welcoming and easy. Came in to try one of the purple mattress’ in person to see how they felt and ended up purchasing one. Wasn’t expecting to get one same day, but the easy financing options worked with me and my budget. Highly recommend going in and checking them out for your next mattress purchase.
Mattress Firm was a great place to purchase our Tempur-Pedic Mattress. The store was very clean, and they took every precaution to keep us and the staff safe. We went twice to decide on the right mattress and both times spoke to Peter. He was extremely knowledgeable, patient and explained things well. Peter remember sled is from our first visit, which was three months prior, and was able to tap into our preferences to suggest the right matters. We are very excited to get great sleep on our new Tempur-Pedicure, and appreciate Mattress Firm’s assistance.
Peter was incredibly helpful on the phone and made ordering my mattress not just easy, but enjoyable! He offered some great insight and advice and was very kind and generous. Give these folks a call!
We worked with Ryan Perez and he was incredibly intelligent and helpful with choosing our bed.As this was our first time buying a bed we had no idea what we were looking for but Ryan was able to break it all down to make it easy and fun for us!Thank you Ryan! Looking forward to enjoying our new bed for many years to come!
Had a great experience and Peter was very helpful. Despite covid they let me try out the mattresses to make sure I got the one i needed. Everything was sanitized and clean. Overall great customer service.
We had a great experience there. Mr. B was extremely nice and informative. He narrowed our choices down to what was important to us. We made our decision.
My girlfriend and I walked in here after visiting a few mattress shops in the area, and were blown away by the service we received when shopping for our new queen mattress. We ended up getting a Purple 3 mattress which was the first mattress we tried. Yecenia was the salesperson who helped us, and was super attentive and listened to our needs. She was so on point that we went with the very first mattress she recommended to us. We left feeling excited about our purchase, and also a few add-on’s that Yecenia mindfully recommended to us. Yecenia is a thoughtful sales associate who is a great listener and a pleasure to be around. Highly recommend her when buying your next mattress!
I walked in because I saw that they have the Purple mattress and I was dying to try it, but I ended up getting what I feel like is a much more customized for for me. Jennie walked me through all the different options, gave me as much time as I needed to compare and feel everything out, and was so friendly and helpful with everything! I felt like I got the attention you would buying a car! Wonderful experience. Im happy I came here.
Thank you so much Peter for your kindness and the best offer.
Thanks Zack for a great experience ! Smooth quick transaction and very informative. Thanks for helping me get the bed my body deserves !
My experience with Mattress Firm was great! I purchased the mattress over the phone and the entire process was easy, smooth and fast. Can’t get any better than that!
Dean was great to work with! Went in at 11am, was out by noon, delivered at 2pm, napped at 3pm and leaving this review at 6pm. They were more than $1k less than a competitors price as well. Thanks Dean and delivery crew!
Our mattress shopping experience was very positive. We never felt like we were pressured into a more expensive mattress. The salesperson was also very knowledgeable without being a know-it-all.
Excellent customer service! Clayton was my salesman n was very knowledgeable about all the products. Got an excellent deal! Would highly recommend Mattress Firm!
This was a very simple process. Dean helped us get a great mattress for a great price. I would highly recommend going to this store!
I’m writing this review as Deb Burkart under my husband’s account — and wanted to thank Yecenia Wigington and Jennie Price for providing excellent service during difficult days of Covid and production interruptions. The mattress I selected over a month ago for delivery in December was no longer available. Fortunately, Jennie researched and found a better substitute for the same price. Good news- a king mattress will be delivered on the date I originally selected later this week and stress quickly relieved by these excellent sales associates. Appreciated their flexibility and finding me a better option. Highly recommend the team!
Moving at the end of the month and was in need of a new bed set. With everything being shut down, I wasnt sure that that was going to be possible. While searching I realized though, that the mattress firm in Pasadena was the only one showing as open, so I decided to give them a call to verify. They indeed were. The sales floor isnt open for viewing at the moment but there are still people there willing to help you find the right fit for you. Shout out to Dean for working with me to find the right fit with the right deal attached to it for me. Im not going to get to try the mattress before I get it, which usually is risky, but for about 4 months I get to try it out and if I dont like it theyll work with me to find one that does. Theyll take back the mattress at no extra cost to me. I dont doubt that the one he helped me pick out will be a problem though. Thanks again and Im definitely going to be a repeat customer.
The price was decent but given the circumstances of covid apparently shipping is an issue or availability and trying to find a mattress thats on the website thats in-store to physically try it is another
Such a great and quick experience! We got tons of deals and 0% APR financing for up to 5 years. Highly recommend!
My mom and I came into this store and were greeted by Jennie. She did an excellent job helping me pick out a mattress. There was no pressure to walk out of the store with a mattress and her knowledge about everything in the store was exceptional. This is the first time I have bought a nice mattress and she made this process extremely easy. Thanks, Jennie!
I was very happy with the service i received.
I was alittle confused because there are so many options online. I came to the conclusion that I had to actually go to the store and feel what was right for me. Ryan at the Pasadena location helped to educate me on spring vs foam vs hybrid mattresses and helped me to figure out my preference and my back support needs. I was scared I was going to be pressured by a mattress salesman, but that didn’t happen at all. I left the store to think about what I had learned and what I wanted. And ended up coming back to take the plunge a lot sooner than I planned because once I did some more research online after being educated in real life, there really wasn’t any better deals out there with the same amount of convenience. Highly recommend! And thank you for everything!
Had am AMAZING experience shopping for my first new mattress. Dean was super helpful, informative and a pleasure to be around. Gave me a Great Deal 👍 would definitely recommend his services.
When you come to this store ask for Dean and he will give you the best deals. I personal recommend coming here if youre finding a great experience sleep.
Jason was such a wonderful salesperson! He was patient, kind, super knowledgeable, and never once made me feel pressured to buy anything! He went above and beyond to make sure I got what I wanted and left the store a happy customer. It felt like I was talking to a friend the whole time! Thank you so much, Jason!!!
Excellent service. Had wide selection and we found the exact mattress we were looking for. Dean Barrows was very helpful, got us the best price match and also advised on options for foundation for our mattress. We are very happy with our shopping experience here
We went into the store knowing which mattress we wanted to try. Alyssa immediately showed it to us, including comfortable pillows to use while we tried the mattress. She didn’t try to sell us on something else but actually was kind enough to offer to show us a slightly less expensive version of the mattress (we went for the premium version we had in mind but clearly the sale, to her, was about satisfying us, not making another buck. We didn’t need the pillows included in the sale special (pillows,sheet & mattress protector) so she gave us a nice discount on just the sheet and protector. The paperwork went quickly, she confirmed all details, and we left completely satisfied.
I would like to say thank you to this store for remaining open during this time. Also thanks for the great customer service especially by DEAN. He made made my experience in buying 2 mattresses with no problem and answered all my questions. Going to tell my friends about this place. Might be buying a mattress very soon from here again. Thanks Dean again.
Called because I hadnt received my order. I had been trying to contact customers service with no luck. The Pasadena store listened to me and took charge. They were able to find the merchandise and reassure me I would be receiving my purchase. Thank goodness for them. During this current covid 19 virus I could not speak to anyone. So awful. Was so happy for the Pasadena actions. If you cant reach anyone during this time contact a local store and they definitely can help you
Just got back from my visit at the Mattress Firm to test out the Purple 4. The Purple 4 did not disappoint. However, Ill keep this review to the service I received. Dan was very polite and informative. He did not pressure us in any way and helped us find purchasing options that best met our needs. I would not mind coming back or sending others for their mattress needs.
Alyssa was really professional and helpful. Her service was outstanding. I’ve been having sleeping issue for quite a while now and she helped me found the most comfortable mattress! I cant wait to have a good sleep!!! Highly recommended Alyssa for her energy and best deal.