Kamecia is is a saint. She went above and beyond the call of duty to help my wife and I. Excellent customer service and just a lovely person. She made a mundane task into a wonderful experience. Very rarely do I do this sort of thing but both my wife and I felt the need to go the extra mile for her as she did for us.Respectfully, Paul and Laura Hansen
One of the worst storages I have ever experienced they literally jacked my storage up $100.00 after being late on rent and than tried to auction it off. Than I had problem with online payment it was a whole big mess i advise no one to rent here drama all drama
Mr. Steven Delgado was so sweet and friendly and very helpful. Loved our conversations about God and the time he took to show me the unit and assure me that my stuff will be safe! Thank you and God bless
The assistant manager was so nice! He went out of his way to secure my locker over the phone so that I could come.in on my.lunch break the following day to take care of the formalities. The manager answered any questions that he couldnt (2nd day on the job). They both eased my anxieties and made me 100% comfortable about the safety of my gear.
This is by far the least expensive storage in Houston and surrounding areas!!
The property manager Kamecia was very Awseome!!!This was my first time getting a unit and I was already having a bad day and Kamecia went out her way to help through the whole process.She was very sweet and patient with me.Kamecia made my day.Great customer service!
My family member got a unit less than a year ago for 119.00; suddenly they now jumped it to 150.00. Thats eye gouging customers.
Pedro was eager to help me find the perfect unit for me. It is reasonably priced, and he even gave me a discount for being a Veteran. The unit gets 5 stars, but Pedro gets 6! Outstanding customer service!
This place was ok at 1st because it was Extra storage, but when King took over it’s not good! They added fees on top without any notice, I had to pay extra not what I purchased a 1st higher rate! Their never in the office! What exactly is the hours? A black lady walks and drives the cart around talking on her phone looking at you crazy! I will find another Extra Space storage this place wasn’t for me!
Reservations with Extra Space Storage was super easy, their prices are great. Not over charging anyone and their staff is very friendly. We got to work with Alex and he was great, answered all our questions. Would highly recommend! 10/10
Alex and Pedro are wonderful. Easy move-in and great prices at this location on Spencer Hwy right at the Space Center cross street. Great specials right now! I recommend highly.
Was in a urgent need of an affordable yet big storage space. Called ExtraSpace and spoke with Alex who very helpful and seemed just as concerned about getting me the storage I needed. Scheduled a viewing of unit that I was interested in and a few minutes later I was out the door with a new lock and code to my storage unit at the best price around, I know because I’ve called all over.
Matthew was very polite and helpful on the phone, and Alex was super accommodating in the office and made the process of obtaining our storage unit very smooth. He was ready for me and had a unit already open for me to inspect. The price was fair, too! We anticipate having this unit for awhile and hope there’s rod our experience was as good as today.
I needed a place quick and cheap and I found Extra Space Storage online, reserved it and Pedro called me immediately and got the ball rolling. He made the move in process quick and easy. I had to finish my move after hours and he made sure I was accommodated and let into the facilities. Great place and people.
Alex was very helpful and I got a good 50% off for three months. The space is big depending on what size you are renting. I will be switching to climate control soon as well. Good customer service from Alex. Will definitely recommend anyone to choose extra storage
I was in the process of moving apartments and needed a storage last minute.. every place I went too the prices were extremely high and way above my price range. Came here and the staff was AMAZING. Pedro and Monica helped me out so much, they were great, if I could put more than 5 stars I definitely would. HIGHLY RECOMMEND!!
This place has been nothing but amazing for me! The prices met my budget and Pedro made sure he took care of me to his fullest extent. The storage is conveniently located close to my new home and Pedro made sure my items were protected to its fullest! I highly recommend everyone rent here! The storage place, the customer service I received and the all around caring employees make this the best place to rent!
Courteous and friendly staff! This is my third time renting a storage space in the past 6 years here at this location. Never had any issues before. New management made a few improvements to the facility. Prices are excellent! I definitely recommend this place of choice for storage. Other family members have used this location before. Will keep recommending to others!
Awesome place for storage. Pedro was very helpful and always available. Really recommend.
Alex did a great job showing me my storage space and explaining how the locks work ...thank you
Getting my storage today and the property is so nice! Monica is amazing, she informed me very well of the prices and she was extremely nice! Highly recommend her and this storage property.
Pedro is a really cool guy. Was very helpful and efficient. Price is pretty cheap and he explained it very well. However. I do not like finding out about the $24 one time fee at the end of the wholeProcess. This should be told to customers at the very beginning. Full disclosure up front is always the best policy.
Very friendly service I wanted to thank you very much for helping me and my husband getting us a storage thank you
Went in today to get a storage and had very great service.l especially Lauren she helped me out with great service also very polite, went in and out without anything bad, thank you for amazing service.
Great people at office Pedro, Alex and Monica. They dont rush you out they listen and take of business. Exactly what i like.Thats why i keep my items at this facility.
Pedro is awesome! Very helpful & knowledgeable. Great deal too! Highly recommend this recommend.
Got my storage today, good price. Monica was very helpful in taking the time to explain everything to me. Great staff!
Extra Space’s staff goes above and beyond to accommodate all of your needs storage needs. This is one of the best storage facilities in the area. I highly recommended this storage facility.
Pedro took great care of me super nice and great costumer care. He really puts the effort to make your experience great. The new policy’s are great too
Wow! What a great place. If you are dealing with the stress of moving and who isnt.Pedro and Monica help ease your stress.They are very professional and accommodating.we could tell the first unit we rented was gonna be to small, Monica was on the spot right away making sure to help us find the right size in literally 5 minutes.and the whole time with a smile on her face! Why would u go anywhere else!
Its a great place to when u need a storage space and they are really nice too
Great customer service. Love the prices available. Go talk to Monica for a good deal.
The manager (Monica), was very helpful, informative, and all around great in helping me procure a storage unit. She explained everything in detail so I could better understand my options and the elements of my storage unit and agreements. I would highly recommend this facility to anyone looking for storage of any kind
Just got here today I was able to get a storage immediately the price is a great a place of the great and Alex was very helpful to me
Pedro was really nice and super helpful. He made the process really simple and painless. I highly recommend.
Pedro was extremely helpful and friendly! He took the time to review various options and prices without making me feel rushed. The office and property were clean and prices are unbeatable.
Pedro was awesome he helped me majorly in my time of need sucks I’m having to leave state like I am but he has been awesome every time I have came here. This being the third time I’ve been here over the past couple of months. If you have to deal with any one try to get him to help you.
The staff members, specifically Monica and Pedro, were friendly, helpful, and very kind. We really enjoyed talking with them! We noticed they work very hard to keep the facility well-maintained.
I am extremely satisfied with our process in renting a storage space from here. We were moving from our home that we had sold faster than anticipated and needed a storage asap. Monica Alderete was so awesome in explaining the different storage options and making the process hassle free. We are happy with our choice and the great customer service and care we received from Monica, thank you!
Found a great storage place at Extra Space Storage. Pedro assisted us and was very helpful with finding the right spot and the size I needed. Go see Pedro if you need a storage spot.
Great customer service! Came in and Pedro assisted us with everything we needed before we could ask! Made it super easy for us
Leasing process was super easy, some of the best prices in Pasadena! Pedro was a joy to work with!
Got a storage unit today. Super easy and fast to get plus very affordable. Monica was awesome and very helpful.
Ms. Monica gave me the best service I could have asked for. Very professional knew her job and very accommodating very pleasant made it a great experience in my time of need.
Great service at check in for the first time. The staff were VERY welcoming and delivered a double platinum experience. I could not have asked for a better welcoming and place to store my boat. They are on site 24/7 . I know my belongings are safe with them! Thanks to you Exter Space employee’s for outstanding service.
Great staff and A+ service. Ive rented from here before. Always very helpful. We forget to put our lock and they put a lock for us at no charge. Thanks again
The rental process went very smoothly. The management staff was very helpful and easy to work with. And to top it off, what a great price!!!
Extra Space Storage professional and personal service. I truly felt appreciated as a person and as a customer. Additionally, the facilities are well maintained and secured, and prices were reasonable.Thank you Extra Space Storage for your uniqueness and commitment to excellence.
Good service best prices i could find in the area
The property looks great and the price was exactly want I needed. the manager Pedro was soo helpful and kind in showing us where my storage room is and how to put that funny lock they use. I would definitely recommend this location to whom ever is looking for a great deal a clean space and above and beyond customer service. Thank you so much Pedro.
Monica was very friendly great service quick. She was helpful and answered all my questions. 1st time needing rent storage. Was supposed to look at different places,once I spoke to her I knew I wanted to rent here.
The manager, Tara, actually delivers on great customer service. That seems to be a rare commodity these days. She goes beyond just doing her job and helps you with your particular needs. The units are well maintained & clean, which is a reflection of good management & evidently good owners. Not to mention, the BEST prices Ive found in this area. I would recommend Pasadena Bargain Storage to anyone.
Had a great experience here and they had everything that I needed for my moving needs located in the office. Monica was very helpful on choosing the right size we needed and answered all my questions that I had.
Fast friendly service would recommend to everyone I know. Pedro was great really helped me with every question I had.
From my first time in the office, this storage center has been nothing less than professional. I LOVE the security system including specialized locks on the units. The facility is always clean and well maintained. I have never had any billing or contact issues in over a year there. I feel super safe with knowing my possessions are kept behind tightly locked security and an on site property manager.
I went in yesterday afternoon and Both the manager and Monica helped me out there so polite and very helpful thank u Monica for u great work in giving me different options on different unit and help up ng me out u all great.....
The other places treated my wife and me like we were an idiots. Cube smart, Public Storage and Express all tried to charge me like $160 up front and I said hell no, never rented the storage before and am glad I waited and came here last. I paid like $70 bucks for the unit i wanted and I got the 1st month free.thank Pdero for helping us out even tho you had a lot of people in the office
Great facility! Monica was very friendly and helpful on finding the right storage unit for my belongings! Definitely will recommend 👍
Very nice and polite gentleman (Pedro)that gaved me information over the phone I needed and showed me around the size of storage that beat met my need thank you
Pedro and Monica gave me a great deal and were very informative.
Great customer service and very competitive price. The lady at the desk was super friendly!! I would recommend this place to anyone
Jordan went above and beyond to accommodate our needs. Fast and friendly service with a smile. Highly recommend Extra space storage if you need a storage unit in the Pasadena.
Auto pay is awesome! I confident that my things are safe! It has been my 1st experience, I was uncomfortable with the idea of one before, now I will always use this SPACE. Great friendly service. You should call them..
Michelle Wellington was the fabulous young lady who helped me . She was a very happy and friendly person. I very much enjoyed my experience in dealing with her. I look forward to dealing with her in the near future, outstanding customer service!
Nice clean storage unit good customer service security cams and gate are great
Nice place, very clean, staff friendly and helpful
The facility is clean and neat! The best thing about our experience, other than the free months, was Tara the manager! Her customer service was outstanding and she explained everything in great detail! Will definitely recommend this facility to others.
I rented down the street but needed to move because they kept raising the rent. I stopped by here and the manager Michelle was so nice. She was able to get me storage that I could afford. The place is nicer and cleaner.
Great front desk staff gentleman in the office. Super friendly and helpful
They went above & beyond to help me in a time crunch during last minute move. Management is outstanding & I am very pleased.
Monica provided all the answers to my questions and provided a great space for what I needed to store. I would recommend this place to anyone! High level of sercurity as well.
Very friendly and knowledgeable manager, great storage unit we were able to get one that was perfect for what I was looking for
Great place professional ppl. Monica was the best
Good customer service. Had patience with us and was very friendly
The guy was really helpful honest and nice thank you for an amazing experience
Great rates & space! The staff was extremely friendly & accommodating. I definitely recommend using extra space storage!
Monica was amazing, and did a great job setting me up with my storage unit!
Monica was very helpful, and answered all of our questions. Very quick service
Pedro Pena is very customer friendly. Made us feel very comfortable with our emergency storage needs
To start off let me say that I am one that usually does not take the time to write a review of somewhere or of something. I thought it was only fair not only to the business but also to the public to let them know of the great experience that I had dealing with the people at these storages. Not only did I get the opportunity to meet Michelle the lady that runs the day to day operations (rents the units, talks to the customers and I assume takes the payments if that how one does it. (Im sure she handles much more that I have no clue about, all I can say is shes always had a smile on her face and bent over backwards to assist me in everything that myself or my wife threw her way. I asked her to move me from an interior unit to one on the corner and out side, which she did on the spot which I thought was very cool. While I was there I had the privilege of meeting the area supervisor Elaine, in which I could tell by the way she was working on things that there was a very good reason she was in that position. She ask my wife and me no less than 3 time if there was anything that she could do for us, if there was anything that I thought they could do to make the experience any better and if I had been treated good by everyone that I had dealings with while at their property. It let us know that they do truly appreciate our business and care if we are satisfied with their services there. I hope to be getting my stuff out soon but I will most definitely use that location again. Thank you Michelle and Elaine for making this experience a pleasant one.
Great service. Great prices. They got me in and out.
Pedro was amazing called and offered to send me a map to my phone the day before so I would have no trouble finding the location...excellent customer service...highly recommended them....again ask for Pedro
I came in disappointed on my circumstances I have to move and luckily I found this place. The manager was wonderful to have helped me out with my needs. Thank you.
Under New Management.........Looking for storage it was my sisters and I first stop Loved the customer service Pedro Peña gave. We highly recommend his assistance to more customers. Very satisfied.
Great costumer service from Monica and Pedro! Good property, well kept. Will definitely recommend!
Great customer service! Michelle is a wonderful person and is always so friendly when we stop by. Gate hours are perfect and the prices cant be beat. Thank you Michelle and Pasadena bargain storage!
Very Nice pleasant clean atmosphere Pedro was very helpful clean courteous.I give him 5 stars use him always Thats the kind if people we need today to run a business I felt like I knew him forever ...Good man Thumbs up
Monica is was very helpful, informative, and all around great in helping me to get a storage unit. I would highly recommend this facility to anyone looking for storage of any kind.
Very clean and cheapest prices around. Great customer service, Im very happy doing business with Pasadena Bargain Storage. 5 stars!
I have rented here for over seven years, but this is my first review. The new manager Michelle is friendly and she really cares. I have had issues with my door forever. I told her about it and she locked her office right up and fixed it. I will recommend Bargain storage.
Love this guys cant beat there price.
Experience was great. I went there, they were very friendly, helpful and offered great specials. Paperwork was completed in about 10 minutes and I was in and out. I even received a free lock. Thank you!
This place is awesome. Easy secure access to your storage. Great prices and best of all they have amazing deals like 2 to 3 months free. Plus you dont have to buy a lock, they give it to you for free. Lock that is yours to keep even if you move out, comes with three keys. I got a 8*10 and it was pretty big and clean. They dont force you to buy insurance, it is not mandatory to buy one,b
Great .....experience in the middle of hard time! this is actually my second month and the customer service dont change!! friendly staff ....Pedro is very helpful .............highly recommend
Great price! Outstanding service!! Highly recommend!!!
I have been with Bargain Storage for nearly 1 1/2 years and have had the best service! The new manager, Michelle, is continuing the same great service!! Thanks!
Great price, and great service. Pedro helped us out the whole way through and made it easy to rent answering all questions.
Michelle is a fantastic people person. I have rented many storage rooms through the years, I have never experienced such great customer service ever! The biggest plus.... you cant beat the rental rates anywhere!