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Estabrook Nissan
3693 14th St, Pascagoula, MS 39567, United States
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Estabrook Nissan
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Ja
Review №1

Team was top notch....Mr. Tim was super nice and very helpful . All super sweet.Mrs Dana was super at explaining everything.

le
Review №2

Vicki Maxwell went above and beyond. She listened to what I wanted and was up front and honest and kept me in my price point. I love my new car. She is awesome. Also shout out to Dana she was very helpful going over Documents...

Ni
Review №3

Vikki was the salesperson that helped me. She was very friendly, and made sure that I was comfortable. She made sure I knew everything about the car before I bought it, and even went above and beyond by explaining things in great detail. She is an excellent sales person, and I will definitely recommend people to come see her for a new vehicle!

Ja
Review №4

When we purchased our Used Armada we were told as long as we have the Nissan Tag on the front of our vehicle we would be able to have our Oil changed for $9.99. Well after a year that price went up to $14.99. That was fine. Well we just had our Oil changed 7/21 and we paid $55.72. When we called about the higher price we were told Nissan was only giving those who purchased a brand new vehicle would receive the $14.99 Oil change. Having the cheaper price for the Oil change was one reason we bought a Nissan. NEVER AGAIN WILL WE BUY FROM NISSAN or Estabrook!

Jo
Review №5

Vicki Maxwell was beyond helpful. She was considerate and understood my situation. Was more than happy to work with me. She is an amazing sales rep!!

Co
Review №6

Tim Odom sold me a car, found it on the other side of the state and had it delivered within two days! As always, excellent service!

Do
Review №7

Vicki Maxwell and Steve Bolden are the best! They both made me feel as if I have known them my entire life! I will most definitely recommend them and Estabrook Nissan to all my family and friends

Da
Review №8

The experience was great, no pressure and got exactly what I wanted. Denver is awesome!

Br
Review №9

Corey was great and kept me informed during my trip thru service

Ti
Review №10

I talked to one of your service technicians named Corey and he looked up a price for me on the vehicle to be serviced I brought the vehicle in before my appointment time and they went ahead and service the vehicle turns out it did not need as much fluid as we originally thought and instead of charging me for what he had already quoted me he done the honest thing which I greatly appreciate not to mention the vehicle was actually ready before my scheduled appointment which was pretty amazing. 10 out of 10 in every category.

Ke
Review №11

Easiest car buying experience of my life. I’ve purchased maybe 15 new cars in my life time and this was the easiest experience of all! I appreciate that very much!

Sa
Review №12

I started by checking out every Nissan dealer within an hour of me online. I knew exactly what I wanted. When I submitted a request for information on the two 2020 SL models, Tim Odom texted me the exact information I wanted, but wasn’t pushy at all. I continued texting him for the day, then made a plan to go Saturday morning. He was there when I got there, got me the keys to both 2020s and let me get in both and check them out. Once decided, paperwork went quick, everyone was super polite

Mi
Review №13

The friendly sales people i went in stressing and came out happy. The sales people were more like family and i am grateful for that thank you team

Li
Review №14

No high-pressure sales. I loved my interest rate. They made it easy to buy the car that I wanted.

An
Review №15

I bought every insurance available when I purchased my 2016 Rogue. I have 2 months left on my tire insurance. I have been having to add air to right passenger side front tire around once a month. My wife told the service department this info. They serviced the car and brought it back out and told her nothing was wrong with the tire. When she started the vehicle it alerted on the front drivers side tire being low. She told them and then had someone drive the car around the building a few times and come back, add air to the tire, and sent her on her way. Very dismissive and I was extremely upset.

Be
Review №16

Tony was very helpful, he gave me quite a few choices, he went above and beyond to make sure I had the best experience with purchasing my nissan rogue sports. I was very satisfied with his level of expertise, I would definitely recommend him or the dealership to someone I know.

al
Review №17

STAFF very friendly . Short waiting period. Complaint coffie wasnt very fresh and not very hot. But very friendly folks.

J
Review №18

I was supposed to get $10 oil changes for the life of my vehicle and the last 2 times I went, I did not. Will never be back.

An
Review №19

My experience in purchasing my 2021 Murano was excellent. No stress, plenty of inventory, and a wonderful salesman named Sean Varone. This is my first Nissan and I LOVE it!The finance manager Dana was wonderful also. I highly recommend Estabrook Nissan and keeping your business local.

Fr
Review №20

Our Salesman, Denver was incredible in helping us find the perfect car at the perfect price. We didn’t buy from our 2 local Nissan dealers and chose to drive 45 minutes to Denver in Pascagoula.

Ch
Review №21

Terrible service!!! Service Never Answers The Phone. Call For A Price On A Service And You Get A Big Run Around!! Just Answer The Question...

Jo
Review №22

I went into the dealership to see if my car, 2017 Nissan Sentra, was still under warranty because I was having air conditioning problems. My car was still under warranty, but they asked me if I had thought about trading it in. I actually had NOT thought about it because my car was only 3 years old. I told them if they could get my car note the same (or very, very close) to what I am paying now, we would talk and I would think about it. They ran numbers and I am very happy to say they were able to meet my needs regarding my car note. I am only paying slightly a little more, but this new 2020 Sentra is worth it....as well as the service I received. Thank you Gordon Grace and Tim Odom!!!

An
Review №23

It was a smooth process

Fr
Review №24

Madeline called yesterday in response to a query I made. She made an offer and I accepted. Quickest purchase of a car I ever made.She just drove from Mississippi to deliver it to Pensacola, FL. Car is wonderful, the service was fast, and my wife and I are pleased.Most definitely do business again and refer friends.Already considering buying another for my wife.

Dr
Review №25

Experience was good but I dont like the idea yall dont do the $10 oil change anymore. The was in my contract when I bought the car

be
Review №26

Payed over sticker price for new vehicle? YES YES YES

Do
Review №27

Horrible service. Made an appointment for simple oil change and tire rotation and arrived prior to appointment time and was told they expected me 2 1/2 hours earlier and I explained there must be an error on their part and was Told it would be an 1 1/2 wait. No one approached me. Customer service was completely lacking! No signage for service had to ask a random person in the parking lot where to go. I will never be going anywhere near any of the dealers associated with estabrook due to this lack of simple customer service!

Ev
Review №28

We have been buying nissan vehicles from Estabrook since 2005. We are very satiesfied with the salesman we use and everyone who we come in contact with at this dealership. We will continue buying from Estabrook.

Ta
Review №29

My service was great! I was able to get in and out no time. I was given a loaner car by Vicki in sales to go get lunch and before I was done eating the services department was calling me to come pick up my car. I stay in Alabama and it’s worth the drive to come over to Estabrook. It’s always a pleasure to come to Estabrook to see Paulette in Service and Vicki in sales. I always receive a follow up from Christie to see how my service was and she always extends her gratitude for me continuing to business with Estabrook.

Ga
Review №30

I did not like not getting the special price for oil change that when I bought car we were told the special price was good for as long as we owned our rogue. I also did not like not getting the multi-point report for my rogue.

Ju
Review №31

I was over charged, they did not disguise how much and what needed to be done, they just put parts without notice.

St
Review №32

My transaction was as smooth as silk and pressure free. My sales associate was very polite, personable and very knowledgeable about the model vehicle I wanted. She took the time to show us where to go and how to proceed when service is required.Estabrook did not try to add any items beyond what I wanted.Their showroom was very clean and most importantly quiet.

Bl
Review №33

My sales person Melinda was phenomenal. She had everything ready when I got there. The finance person was excellent as well explained everything that I was getting. It was the best experience ever buying a car. I will send many people your way when they ask.

Br
Review №34

We had an awesome experience at Estabrook. Everyone was so nice and accommodating . Madeline even offered to take me to lunch (I will be back for that) we leased a vehicle and everything went so so smoothly. From the test drive to the finance paperwork. Definitely felt like family. 5 stars! I’ll definitely be back in a couple of years for another one!

Ma
Review №35

Ms Maxwell was more than helpful getting my new Kicks for my mother! She went above and beyond working with me since I wasnt in town when i started the process of purchasing the Kicks.

Re
Review №36

Great car buying experience! They really went the extra mile to ensure that my new to me car was in almost perfect condition. Brandi Ratliff, our salesperson was amazing as well.

Ja
Review №37

It was great. Paulette was very helpful and went above and beyond. The only problem was Nissan sending yall the wrong parts. Which it wasnt Estabrook fault. Estabrook is very blessed to have such a good employee. Paulette is the reason Ill be back.

De
Review №38

I have had a great experience, we have used Tim Odom for many years, Tim is a wonderful salesman to where we call him our good friend!!!

Ch
Review №39

The service was excellent, the only problem was the waiting time just to change a tire to the vehicle.

Ha
Review №40

Best Car Dealership Arounddd! Worked so fast & gave me the best deal around & showed me everything I needed to know about my new car! Madeline was my sales person & I couldn’t have asked for better! Definitely the place to buy your next car!!!

Ki
Review №41

Professional service was rendered (professional staff). All questions were answered and I was updated on the status during my wait. Services were completed in a timely manner.

Su
Review №42

Positive experience, The service Department goes the extra mile from what I see.

J.
Review №43

Repair work after hail storm.

Me
Review №44

Always willing to help. Always professional and polite!

ti
Review №45

Everyone involved was very friendly and helpful. This was the most pleasant experience weve ever had purchasing a vehicle. Everyone was very professional and went out of their way to accommodate our needs.

De
Review №46

Madeline was awesome! Was able to do most over text! She got the exact car I wanted. Also, she was very responsive in answering all my questions promptly with so much courtesy. Great experience!! Looking forward to dealing with these people for our next vehicle.

Ca
Review №47

Very friendly people and help us out.

Mi
Review №48

Had an oil change, tire rotation, and recall addressed. Everything handled to my knowledge. Thanks.

Al
Review №49

Tim was amazing to work with. He made it so easy and seamless.

KR
Review №50

Very nice and friendly from the beginning. Helped get everything taken care of and even paired my phone for me before I left. Overall great fast experience and I got just what I wanted.

Mi
Review №51

I bought a new Nissan Titan XD from Estabrook. It was a fluid and seamless transaction from the moment of inception till fished closing. Madeline Taylor is an exceptional associate who made sure all needs were exceeded and understood the transaction. She was informative and well spoken, yet relaxed and not pushy as some sales can be. She knows her products and is able to convey and relate them properly. We would definitely use and recommend her.

Ch
Review №52

My car is a piece of s$$$ there is nothing service can do. The Rouge Sport should have been recalled I am going to get a class action suit and sue because I know LOTS of folks with the same issues as me

He
Review №53

Love the service department! Attentive, courteous, speedy and nice! I am not sure how they stay in such good moods in that heat but they always seem to have a smile!

Ev
Review №54

My experience was amazing. Madeline helped me and I felt like she went above what she had to do. Very professional and understanding. I never felt hassled. I would recommend her to anyone. The financial manager was very thorough and quick, as well as professional.

Er
Review №55

Tony Jones was amazing, He help me with all my concerns. Any question that I had he answered truthfully and there were no hidden cost. I will defiantly be back.

Ar
Review №56

Very friendly and helpful folks! They are the friendliest dealer around!

An
Review №57

Everything went extremely well, but I have to give special thanks to Charles in the auto body shop. He was very informative about my process and offered great advice and suggestions for the near future!

Je
Review №58

Tim Odom was very nice and extremely helpful. I would recommend anyone to see Tim at Estabrook

Tr
Review №59

Great Dealership! Happy with my new Titan!

Be
Review №60

Brought our 2009 Nissan Murano in for service and tire rotation. I waited at the service center. Everything was good and all the service employees were friendly.

De
Review №61

Arrived on time and was able to get my vehicle back in one hour. Everyone was very polite and courteous.

Po
Review №62

They made the buying process very easy and straight forward. Tim Odom was extremely easy to deal with. Very pleased, so far.

Da
Review №63

Saleswoman Vickie Maxwell had Exceptional knowledge of vehicle I purchase she explain everything from outside to inside of my car. .

Mi
Review №64

Estabrook always does a great job. They keep me informed of the progress every step of the way. My car was returned cleaner than when I arrived.

Ba
Review №65

When I came to Estabrook, I was really just looking, but Ms Vikki Maxwell was so welcoming and informative that it encouraged me to go ahead and buy. She made my decision and the process of buying my new Maxima very easy.

pi
Review №66

Jason did a great job in helping me get my car serviced on time he was very pleasant to work with.

La
Review №67

I didnt have an appointment for an oil change but they worked me in and I picked it up later in the day. Bethani, not sure of the spelling, kept me informed and did a great job even though she has been there a short time.

Pa
Review №68

Our purchase was a pleasant experience; Madeline is very knowledgeable, answering all our questions and conveniently working around our schedule. Skipper was great to work w as well. Will certainly recommend the dealership & do business there again.

La
Review №69

Madeline T was my saleswoman! She is awesome! This was my first time buying a car, she made the process easy and I appreciate her for being patient with me and working hard to get me in the car I wanted!!! Thank you 😊

Sh
Review №70

The service was great. Mr. Jessie told care of me like he already knew me. Great customer service and a great person.

Ho
Review №71

I told the salesman what I want and he said we will get what want and they did. Everything went very well. Thanks

Cy
Review №72

Excellent car buying experience. Definitely ask for Madeline Taylor, she was awesome!! She is not pushy at all and she really worked hard to make sure I got exactly what I was looking for.

Ru
Review №73

Re-call repairs. Done on time.

ny
Review №74

I had a great experience at this dealership. The people were really nice, especially my sales lady Ms. Madeline Taylor. I got the car I wanted at a nice affordable price. It was great.

Pa
Review №75

Meline and Tim were both so helpful. Meline worked with me over the phone on features and models, and helped me pick out the one that fit my needs. She faxed me info that I needed for my bank, insurance and tax office. They made everything so convenient and easy.

ca
Review №76

It didn’t take long and I like the fact the service person was honest on the wait time so I got a loaner vehicle and did not have to wait all day...

Sh
Review №77

My experience was more than pleasurable I had a great sales rep (Mr. Tony Jones) and as soon as I walked through the door everyone greeted me with warm smiles and hellos !

Ja
Review №78

Service is closed and I called early this week and no one has gotten back to me. Bought a new vehicle, not impressed with the service department.Sure............and I get in touch with you how? Ha!

Ro
Review №79

It such a pleasant experience from start to finish

Kr
Review №80

Madeline was AMAZING!!!!!! She made my car purchase THE BEST!!! Usually you have to spend HOURS at the dealership, but we worked out almost everything by text, got to the dealership, she had it sitting at the front door, deatailed, full of gas, I drove it, signed papers and was gone in 40min!!! I drive 40min but it was Well worth the drive!!!😁😁😁Very happy New owner!!!

Ro
Review №81

Awesome experience. I was met as I arrived, they got my vehicle in quickly and completed the service quickly I was explained what the computer read out said.Very Professional for my first visit--I will be back

Yo
Review №82

I had been in the market for a 2019 Altima for a few months and I was almost at the point of changing my mind due to bad experiences at other dealerships. I spoke with Mr. Tony Jones, told him what I wanted and what I was willing to pay for it. I orginally wanted a SR but he gave me such a great deal on a SV I couldnt resist. Im glad I did go with the SV because I love my heated seats and heated steering wheel! After purchasing the vehicle, Mr. Tony did and still does courtesy calls to see how its going with my new car. Following up with a customer means a lot, it shows the salesman cares about their customers. Thanks Mr. Tony Jones for all your help, I will definitely be back when Im ready for another vehicle!

Ta
Review №83

It was the best as always Mr Williams and Mrs Dana really did me right two for one thanks to Nissan team pascagoula ms

Ch
Review №84

Miss Vicky Is a very outstanding car sale person. She Beyond to help Her customer to find what they want. I would recommend her to some of my friends.

Cl
Review №85

Madeline Taylor did an Outstanding Job selling me my New 2018 Altima SR . There was no pressure. My offer was accepted and I purchased the vehicle. Thanks Madeline!

Am
Review №86

Excellent service, staff, and salesperson. I would recommend LaBarron to anyone. He had everything ready for us as soon as we arrived to the dealership. His personality and very helpful attitude made it easy to purchase our vehicle!! 😊

Ke
Review №87

My familys experience with Estabrook Nissan and our sales rep, Victoria Vickie Maxwell was beyond exceptional! Vickie was kind, professional, & very knowledgable about our chosen vehicle, while making the sales process calm and smooth. We purchased the 2019 Nissan Pathfinder SL in August 2019 and absolutely love this vehicle. We previously owned a used 2014 Pathfinder SL, purchased from Estabrook, that was totaled out in May 2019 due to a car wreck with a heavy duty truck that was pulling a trailer, I am thankful to God that although our SUV was severely damaged, my young children and I received NO physical injuries. Estabrook Nissan dealerships service and sales department, along with each of my previously owned Nissan vehicles, have been great to my family over the past 20 years. Thanks Estabrook Nissan!

Jo
Review №88

Estabrook Ford provided a really good car buying experience for my wife and I. The day before we purchased our new car from Estabrook, we had a horrible experience at another Ford Dealer (off 49 in Gulfport). The drive was well worth it, we were greeted by a NON PUSHY salesman (Byron Brown) after my wife and I walked the lot for about 5 minuets. He directed us to the car we had been looking for and Immediately brought out the keys and opened it up for us. We already knew this was the car we wanted from their website we looked at the morning of. Come to find out our salesman was a retired Navy vet and shared a cubicle with another Navy vet. Being on active duty this meant a lot to me, knowing that I was purchasing from a company that hired prior service members. They were both accommodating and professional and very helpful. They looked multiple times for every possible rebate we qualified for. Which the other dealer we went too did not. I will go to them the next time I am in the market for a car. It was a GREAT experience, with friendly people who genuinely cared about their customers and customer satisfaction.

Ka
Review №89

I was searching for a particular vehicle and Estabrook was the answer. Out of all of the dealerships on the Coast, Estabrook was the only dealership to make my car happen. Sean worked hard, day and night, to hunt down a vehicle that met my needs and wants and got the vehicle to the dealership. He honored other dealerships prices and got me a fantastic deal. I am very pleased!

va
Review №90

Margaret is excellent to work with. If I need a used car I always look to her. She responds quickly and answered all our questions. This was the 2nd car Ive purchased from her. She is one of the reasons I use Estabrook. This car buying experience was easy.

Cl
Review №91

My buying experience was awesome! My saleswoman Vicki Maxwell was excellent at helping get the best deal I could! 100% pleased!!

Pi
Review №92

My mother recently purchased a vehicle here. Herbie and his team worked to make sure she was happy with her purchase. I appreciate their service.

Te
Review №93

Best car buying experience ever!

El
Review №94

Wonderful experince with Estabrook Nissan! Madeline is an amazing salesperson who went above and beyond for my family. I’m so thankful for her help! The entire staff is very professional and polite.

Do
Review №95

Worked hard to get me a good deal. Sam Morgan was awesome to work with. Will recommend Sam and Estabrook to friends and family. Thanks Sam!

Ri
Review №96

Thought the oil change and tire rotation could have been quicker.

Th
Review №97

Madeleine was great and the entire buying process was easier than ordering a pizza. This is the third car we have bought from estabrook and each time the process just gets better and better.We will be back for many more cars as long as Madi is working there!

Jo
Review №98

Great people, Awesome service! I had some issues getting good service from my local Ford dealer, so I sought out Estabrook. Sean Varone was great to work with. The car that we wanted isnt all that common, but he was able to find it for us and had it at the dealership waiting for us far sooner than expected! The entire team was very helpful and not one person tried to force anything on us that we didnt want. Sean helped us find the exact car that I wanted and I could not be happier with the entire experience. I am certainly going to go back to Sean at Estabrook when we are ready to purchase our next Ford!

Am
Review №99

If I could give more stars I would !! Thank u so much Madeline Taylor she is a great person inside and out !! Went above a beyond to get me in a Desert Runner !! My blood sugar dropped while we waited and one of the other salesman at the used car lot across the street had crackers that he gave to me !! Great service and caring people !!! It was an awesome experience!!

Vi
Review №100

It was better than I expected. Everyone was nice and super helpful.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:3693 14th St, Pascagoula, MS 39567, United States
  • Site:https://estabrooknissan.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 228-762-2644
Categories
  • Auto body shop
  • Nissan dealer
  • Auto broker
  • Auto market
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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