Good customer service for me, they were VERY helpful when I tried to switch from android to iPhone.

The ladies at this store were very professional and made my upgrade so easy! Thank you so much!Addie

The representative was quick on her feet as I walked in the door she understood why I was there she handle my transaction very responsible and professional overall it was an awesome experience Thank you

I have home internet service, when I go in store to pay my bill they always say hello, ask if you more help

Been here twice now and both times both of the people that helped me have been super nice and knowledgeable. The last guy never even had to look up a single spec on a phone or price. He just knew them off the top of his head.

They kinda ghetto and sometimes they act like they don’t wanna be at work but they do there job could do with out but overall the ok

Great customer service. Very friendly.

Customer service stinks Id never use them again. Push my plan to the third from the $30 unlimited talk and text plan and for some reason after making a payment equal to that amount they tell me Im still on the $2 a day plan and I wind up burning the time within 15 days and instead of the 30 days that I told them I wanted and then they wouldnt change it or anything they wouldnt give me the courtesy for the rest of the month they wouldnt give me a wanted to give me a couple extra days but I told them to switch my plan and they didnt and then they blamed it on me and after two hours on the phone with the people the man finally hung up on me

The representatives in this location are friendly and knowledgeable about their products. Ive gotten to know them and trust them!!

We walked in to upgrade our phones & sat down to wait our turn for about 20 minutes. One of the ladys asked if we had a question & we told her we were trying to upgrade some phones. She said with an attitude that she was helping someone, there was someone behind the lady she was helping who wanted 3 phones, and the other lady working was supposed to get off 2 hours ago & shes not supposed to be working over time so it was going to be a while & that they closed soon. If the lady would have just told us nicely that it was going to be a little while, it would have been fine. But the tone of her voice and attitude she gave us was unnecessary.

Service was great but it took a while before they got To me they need more help.

I don’t normally leave reviews but the service we received was exceptional! We went in right before closing to get a new phone for my daughter and we were immediately greeted at the door by a friendly young lady. While getting the phone she held a great conversation never steering from what we were there for but still a fun conversation. She went over all the phones and even gave us key points on the new s10. Crystal was awesome! The most enjoyable experience we’ve ever had in an AT&T store!

I dont know what it is about AT&T In Pascagoula but they have the worst employees in Jackson County Ms.

Called called called. Hold hold hold.Just wanted to ask a quick question, wouldnt have taken more than 10 seconds.

My friend and I went to this store a few weeks ago to inquire about switching carriers. The store was very busy, but worth the wait. We were helped by Terri the store manager. She made us feel so welcome and gave us some great options. She was so friendly and knew of many ways to save us money. I brought my husband back the next day to get phones, TV and internet and have been really pleased with everything. At&t was a bit more expensive for us, but we get so much more for our money so its totally worth it. I did notice a lot of people paying bills, we signed up for autopay so we can save time and money. All the people complaining about waiting in line to pay their bills made me giggle, but I would not want to be yelled at constantly. I really felt bad for the associates, but they all tried to smile and Ms Terri was constantly trying to calm people down, help us, answer questions from other employees, and still smiled the whole time! She deserves a medal!

The ladies there are very knowledgeable and know their products. I spoke with two ladies and they were very nice. Crystal really took her time and went over pricing for TV and Phone services. I will definitely be doing business with her! Good job Pascagoula AT&T!

To me they all seem nice and knowledgeable about their product

My experience today was the best EVER!! My new friend Meaghan from the store in Pascagoula, MS saved me a ton of money and got me some free stuff!! I am so happy to be a part of the AT&T family!! Im going to tell all of my friends about the possible great promotions that you guys offer and the many savings!! Meghan deserves a promotion, she knows her business!! Great employees in the Pascagoula, MS store, very knowledgeable!!

Isabelle rocks!

Had some issues when buying a new phone. They didnt return my call a couple days later.

Go to this store instead of Tillmans corner! They will help you more and are nicer! The manager Terri is great!

Very knowledgeable.

Wait was a bit long because everyone seemed to pay their bill in cash, but nothing like the wait in most at&t stores in larger areas. I was helped by a young lady named Megan, and she was very friendly and gave me lots of options and promotions. I will be sending my family and friends to this location as well. Advice to everyone complaining about the wait time: Visit another at&t store, you will wait longer! And if you are paying a bill, PAY IT ONLINE! or set up autopay and save yourself money. Stop being rude to the girls here, their job isnt just taking payments.

Just horrible!!! No customer service skills what so ever. They are rude.. They are slow.. You wait in line for 20 plus minutes if not longer.. There is always a crowd of people.. Im not sure if its due to being understaffed or if the workers just have no concept of other peoples time..

Very professional! Shardae is the best! She helped me with every problem I had in a timely and diligent manner! Keep up the great work!

I had a great experience in here with the manager Terri! She is always so helpful and knowledgeable every time I come in!

Poor customer service and atmosphere. I recommend finding a corporate store.

I dont want give any stars but i have to,bad service bad actitude for the employees no corteus i dont want to comeback to this place.

The sales associate was super friendly and very helpful! The service was pretty quick, too.

Spensive, but worth it cuz never lost the signal

Turned my tablet into a hot spot in 10 minutes. Unfortunately I had to wait 20 minutes for service

Crystal was a pleasure to work with. She fixed all of my problems and made sure I was happy with my phone! She rocks!!

Wanda helped me with all of my needs I am very pleased.

The staff was wonderful! They were very thorough with setting up my new phones for my account and were very personable.

Great store with hard working staff that make sure that your needs are met and a kiosk to pay your Direct TV bill! 😉

All systems did not on Thursday and Friday Dec. 6-7th keepings customers to wait for several hours. Thats not good for business like yours. I finally got my phone on Sat. Dec. 8, 2018. You did have exceptionally devoted and loyal employees. But they became helpless when AT&T systems went offline. FIX IT!!

AT & T and T is a good place to get your phone minutes and get new phones yes it is a very good place people in their real real nice

Good company that I currently use and were clear on how the bill will turn out. Helpful staff that didnt get agitated with my grandfathers bad hearing

Wanda was really helpful and gave me all the information I needed to know about my new phone.

Great customer service

While in store, we were quoted a price for a phone, because of that price and the the quote dor monthly service we discontinued our families phone service and signed on with AT&T. HOWEVER, before we left store i chexked our bank acct and noticed that they had charged is more than DOUBLE the quoted price. The manager wanted to rectify the situation by giving us a future credit. Are you kidding me!! She refused to give me her manager GENTRY HARRINGTON s phone number. They have no regard for how their i eptness affects others. DO NOT GO TO this store

Easy place to to pay the phone bill there.

Rodney is badass! Terry/Terrie was very helpful too! I was so worried my issue couldnt be resolved and Rodney came to the rescue, handled it, and fixed it painlessly. I mean who doesnt dread ATT issues! ;) He has restored my faith in ATT customer service seriously and that is EPIC.

The store is very clean, the atmosphere is great & Sarah is very nice! Will definitely visit again!

Wonderful visit the people were curious an very helpful

Great staff and awesome customer service...thanks for the help ladies

Customer service: not goodEmployees are too busy on their phones.The whole time I was there, Crystal couldnt concentrate on my needs because she was too busy with her phone.She was texting or watching her phone the whole time.Very rude employee .They are just there for you to pay your bill .They know nothing else .

Ok

They are Excellent! Go above and beyond for customers! Live long customers here!

Awesome service!!! Kali was amazing!! Will use this store if I ever need help!

Sales people never know nothing about the devices they sell.

Horrible...I LITERALLY STOOD IN LINE FOR 30 MINUTES just to pay a bill. The workers were ok, but not customer service savvy! Although its not their fault and they seem to need HELP, I wouldve definitely apologized to my customers for their LONG wait time.

I had a great experience at this store! Kali was great!

#Your employees were knowledge, friendly and very helpful. You are my go-to store.

Such wonderful service! Would recommend to everyone!

Very nice people here and the customer service was great

The best i know! Give teri and noele a raise cost of living is going up!

Wonderful. So helpful. Great job.

I went to att from pascagoula and I always get helped by this lady name wanda... There is a few others that made me feel uncomfortable when I was just looking around...

I was immediately greeted and was given great service. I will use this store from now on.

Best service, Krystal Rocks

Takes too long to get everything done and dont have enough people and most of the time theyre not courteous

Quick great service! Kali was great!

VERY AWESOME, UNDERSTANDING AND GOT MY PROBLEM FIXED!!

Very friendly efficient and knowledgeable

Theres always a long wsit no matter what

Kali nTerri was execellent help with solving my problem

Great service, nice environment and Sarah is Great! Will visit again.

Terri has always been a great help

It was a good experience the young lady who helped me and I will be going back on the 3rd or her assistance again

Panicked as a thought I had lost my phone or it was stolen, went to AT&T in Pascagoula and Terry found it in my car just before setting up an old phone thank you thank you thank you

Miss Terri was just wonderful

Great store with nice employees.

It was great

Very helpful employee

Quick take in and quick gettting out

Dont understand my bill I catch up my bill 0 balance then it jump to 38 suppose to be just ten plus ten late fee

Nice service and friendly folks.....

Ridiculous! Long wait! Two employees!

Friendly and helpful 😊

Waited almost 2 hrs only for them to tell him to call in my warranty

Waiting in line for over 35 minutes to pay bill.

They are taking your money and not giving you the service you are paying for

Service was superb.

Love ms terri!!!

Very helpful.

Terri is wonderful!

Service was good

Good customer service

Good service

Taylor Heights

Trill was very friendly and professional!

Helpful staff

Awful customer service

Poor customer service

Poor customer service.

Thanks for your help..

One only

Pitiful pitiful pitiful

Good