A good place to check for immediate pick up of appliances and more. They had what we needed & loaded it for us to take home today. Fast & friendly. Will be back when we need our next appliance. Thanks Sam!
Thank you to Sam and Jean for a no pressure, hassle free shopping experience. Got a fridge, w/d, and range. They even offered to store my items for a couple weeks while work is being done on my house. One of the other employees (I didnt get his name) was super patient to answer all my questions about delivery. Best of all, everything is in-stock! You can see it, measure it, and take it home with no wait!
I was very impressed with the customer service that I received. The staff was amazing. The merchandise is awesome. One of kind items at incredible prices. i would recommend American Freight to everyone. Side note...the only place that I know that you can get a wall oven without waiting 6 to 8 months. First place I go when I need an appliance.
Nice place,cheap appliances and good customer service🤙🏽
Quick service at amazing prices definitely worth the visit and time. Restock time is rapid and everyone is friendly. Thanks Mr.Chung
Sam at AF was great. Love my new washer and dryer. Quick and painless experience!!
Sam and Jean are the nicest, most helpful sweet people ever! What they have on the floor is here in real life. No more being mislead by other big box stores who promise to have your appliances shipped to Hawaii in 2 weeks. Amazing customer service and friendly people who really want to do right by their customers. I will be back again for all my furniture and appliance needs! Mahalo nui loa guys!
Curtis is the Man, by far the best appliance representative I’ve ever worked with.I spent a week looking for one item and every appliance store I tried would have to back order the appliance I needed, however American Freight had it on hand and i was able to leave the store with it.Maintenance Tech “TJ” is also the man.I highly recommend when looking for appliances this is the first stop. Don’t waste a complete week like i
Sam was a champ! He was very helpful and kind. He was patient with me through all of my indecisiveness and helped me with my selection. Wonderful customer service.
Great furniture pieces with an easy financing system. They will work with you with price negotiations! Will definitely be going back!
I went to purchase a dishwasher. The price was fair but I asked if it needed a hookup kit and was told no at point of sale. Not only did it not have the housing, etc needed to actually install the unit, it didnt even have a power cord, causing me extra costs for parts run and time spent with the installer. Disappointing at the least, so I would advise novices in appliance purchase like me to go elsewhere.
Got a great deal on a fridge. Very professional staff and very efficient service! Would recommend
Sam at the front desk was awesome!!! Super helpful and made the process very easy. Would highly recommend coming in and buying your appliance here!
Sam is the man. Bought 2 ranges for rental and 2 freezers for business..Fast and easy. Thank you
Friendly. Helpful. Great prices. Have in stock. 🤙
We needed a washer AND dryer ASAP so we drove out here from town and promptly got lost following google maps. Called the store and Curtis answered the phone and patiently gave us directions. Once we got here, we chose a matching pair washer and dryer and we’re happy they matched. Curtis made the purchase easy and stress free! Definitely worth the drive.Camm Willener
Friendly and fast service. Satisfiedcustomer.
Samuel gave excellent service and even worked on his birthday. Thanks again Samuel.
They are some wonderful people, excellent customer service. Thanks a lot to Sam and team for taking care of us. American freight way to go…🎯🎯🎯.
Excellent service and prices! Quick and easy shopping.
Great customer service. Very accommodating and personable. Definitely recommend
Always a pleasure shopping at American Freight! Thank you, Sam, for your excellent & friendly service!This is the only place on the island that had a washer/dryer available. All other places/big box stores needed to special order (which would take at least 4 weeks.) I would have hated to wait that long.I was pleasantly surprised with the service and delivery of American Freight! The young woman who helped me last year was very knowledgeable, professional, and wasnt in a rush to get me out of there. Luckily there was one unit left with just minor scratches, at a very good price.Delivery was available within 2 days. The delivery guys were very friendly, careful, and worked hard to take my old unit and replace it with the new one.From now on, this is the first place I will visit whenever I am in need of a new appliance.Thank goodness for American Freight!
Sam was a wonderful salesman! Knowledgeable and friendly! Went above and beyond in making our refrigerator shopping experience so pleasurable!
Curtis was very helpful! This is my goal to place on the island.
Samuel was very helpful! Good service.
10/10! Staff was super helpful and friendly! Would definitely recommend purchasing here! Service was super fast and efficient!
Great costumer service to get me the best deal possible
We went looking for a mattress and didn’t want to break the bank for one so we came to American freight appliance and mattress. Curtis helped us and he was very polite and accommodating. Everyone was very polite and helpful and we were in and out very quickly with exactly what we were looking for. Thank you to the team for being quick, efficient and knowledgeable... we will definitely be back...M and J
It was my first time visiting this place and i went in just out of curiosity. I remembered how this used to be the old Sears Distribution Center and was curious to what was inside. Looking from the outside it looked the same as it always did and if youve never been here before, you may not know that theyre open to the public. As soon as i walked in, I was greeted by a gentleman who i didnt realize was the manager. He started a conversation with me and it was like talking to an old friend that i havent seen in a long time. Before I knew it, I was buying an A/C unit because I remembered that my current one was broken. If i hadnt stop by here, or had a conversation with the manager, i would have gone home and turned on my A/C just to remember that I needed to buy another one. Bottom line is, If you are looking for any type of appliance and you want to go somewhere where you are treated as a friend (and not just another a customer), try this place. The customer services is top notch and the prices are very reasonable.
Excellent customer service, everyone was very helpful and professional. Sam went to extra mile - great appreciation
Great service. Bought a freezer that was exactly what we were looking for and at a perfect price. Very quick transaction.
Sam helps us out with our freezer purchase. Great service!
Sam the sale man was great got my mattress here. Good services
Adrian and San helped me get this couch and gave me a great deal
We needed to purchase a refrigerator but didnt want to spend a ton of money going to Lowes or Home Depot. So I decided to try American Freight Appliances because a friend of mine had a very positive experience with them. The store manager Sam was able to find us what we needed at a very good price. We are very happy with the customer service and selection available and will refer our friends and family to shop here. Mahalo.
Got my dryer right away at a killer deal same day no wait very friendly service highly recommended
Service & price are super great. Very fast delivery, I buy today & deliver tomorrow.
I just purchased and received my trio door refrigerator from American Freight( sears Distribution). The Sales staff and delivery people were friendly and gave very courteous service. My husband and I were totally satisfied and pleased with the delivery men. They took utmost care in placing and installation. Then he took the time to explain the dials and controls. We would gladly recommend them to a friend.
This is the best appliance store I’ve ever been to. Great prices and fantastic customer service.
Sam was great! Super helpful, knowledgeable and friendly.
Great service and great pricesThank you American Freight
Got my refrigerator and the service was great!
I got my Maytag dryer from Sam! Deal of the century
My wife and I went to American freight to check out the great deals we heard about. We found a great deal on a box spring for our bed. The staff was friendly and quick to help. Asaua was very helpful in quickly getting us to what we were looking for. I would definitely go back.
This place is great! Curtis and Kitiona were terrific! They helped me out so much with my washer and dryer for my mom. Delivery price was great. This is my go to place when anything happens to my appliances.
The customer service was excellent and the price reasonable. I highly recommend this company. The delivery people were awesome. All three of them were very polite and knowledge. Very cautious when moving refrigerator into our home. Thanks.
Curtis and rey are awesome they helped us pick the perfect mattresses for our girls. Thanks guys for your outstanding customer service
Happy to find out this store was still open as our fridge just died on us and my family and I were in desperate need of a new one. When we came in we were greeted instantly by a kind young girl named Adrianna. We spent some time in the store looking through the fridges and Adrianna stayed with us then entire time. She really seemed interested in helping us rather then just looking to make money off of us and we really appreciated the most, she even set our kids up by her computers with papers and crayons to keep them busy. We will Definitely be returning to this store as we had such a great experience there and they have really great prices. Highly Recommend asking for Adrianna when you go in!
This place is amazing. The manager Samuel is top notch. Amazing price for all the appliances I got for my new cabinet showroom. Gave them a list of items I needed and got it in just a few days. Ask for Samuel, he is the best.
Working with Curtis was awesome! He was very helpful - answered all my questions . I would recommend coming to American Freight to anyone looking for appliances.
Quite a spacious place. Plenty of dryers, washing machines, stoves, and dishwashers available in stock and at reasonable prices. Unfortunately, they dont carry a lot of refrigerators during this COVID-19 issue. By the time I arrived, there were only two (2) refrigerators available and they were the top freezer types, 5-feet tall. The sales staff were helpful.
Sam is very friendly and helpful. Answer all my questions regarding the refrigerator I’m buying. Try every way to save me money. I’m very grateful for his assistance. He went a extra mile to help me. Highly recommended him and American fright company. Got a same day delivery as well. Thank you
Affordable and a big variety of appliances! We got greeted right away and staff gave us room to browse! The refrigerator we purchased got delivered within the week and the delivery service as well as their customer service was outstanding. Thank you again!
I totally recommend this place if you’re interested in buying furnitures or any other home accessories. The service from the employees are outstanding, very polite and makes you feel welcome... I will definitely go back here💯💯
Friendly staffs, clean, well organized, and lots of awesome products with very reasonable prices!!! Sam is a very professional Manager in there. He is very helpful!!I Love shopping Home electronics appliances here at Sears in Pearl city. I strongly recommended this place to my Family and friends!!!!!! The best!!!
A must place to check out before purchasing your next appliance or furniture for your home or rental units. Friendly staff with great selections and prices.
The service I received was outstanding! I came in looking to buy an AC unit for my place. There was no pressure from any of the employees, just a genuine concern to help me buy the right unit for what I needed it for. They asked me several questions such as how large an area I was going to use this for. I thought they were going to try to sell me one of the most expensive units there, but instead they showed me a Kenmore AC and explained why this would be right for me. Needless to say, I purchased the Kenmore Elite air conditioner. To top it off, as I was about to leave to load it in my car. As I was leaving, Sam, the manager, approaches me and offers to help me load it into my car. I have not ever seen a manger provide such a service and show such great customer appreciation. This was such an amazing experience that I will be looking to purchase a new refrigerator in the near future and I look forward to visiting this store again. Thank you Sam and the rest of the staff.
Sam, the store manager is a TOP NOTCH guy! Since refrigerators sell within hrs. of arriving in the store, & I couldnt come down right away b/c I was at work, Sam texted pics of the interior/exterior including pics of the blemished area on the item. Sam is the epitome of GREAT customer service & I would highly recommend this store!!!
Compared to Home Depot and Costco, American Freight provides the best value. Sam is very diligent and knowledable. He has built a great staff who are very resposive. I highly recommend American Freight.
I went to look for a new refrigerator and have had the pleasure of being looked after by Sam. He is a very understanding and professional person. Thank you for providing me with such excellent customer service.
Great customer services, you can get great prices.Good location and they even deliver.
A perfect place to do business. I had the pleasure of meeting Sam who took care of all my concerns. I can honestly say this company has the best workers in place to service the people. Thank you for everything. I will continue to put my trust in this company.
I went in to buy a refrigerator and was assisted by Sam. His customer service was excellent - he is very friendly and knowledgeable. Would definitely recommend
Curtis and staff was very friendly and helpful.Thank you
This place have huge selection of appliances and furnitures. We experienced great customer service and amazing deals. Go check them out before buying any appliances .
Found everything we were looking for. at great prices.
If you are looking for appliances at a discounted rate and don’t mind a scratch or a dent then this place is amazing. Friendly customer service and the delivery crew were fast friendly and has lots of experience. Thanks American Freight!
Went to pickup some appliances for my rental condos. The sales staff were super friendly as well as the general manager, Sam. Will definitely come back for next time. Thank you Sam!
Excellent service. Walked in and got exactly what I wanted for a fair price! It was a pleasure doing business with them!
Happy to know this placeYou can buy good stuff at a reasonable price. Recommend to everyone.Sam was very kind and explained well in detail. Thank you again !!!
Located at the old sears distribution center. Still has a great supply of products. Employees knowledgeable about items. Good hours. Still deliver. Quick in and out for those who are serious about a getting a product at a great deal.
Great selection of products and customer service was amazing. Curtis was very knowledgeable and answered all our questions. Will be back again.
I got lucky. Got my refrigerator. Thank you guys for great service and price is great.
Purchased a fridge here today, there are a few dents and scratches, but I was able to get a really good deal. They also had a much quicker delivery date then any other store I got quotes from. Sharina was so helpful. She was very patient and took her time answering all of my questions. She was able to hook me with a lease so I only had to put $60 down!! Definitely recommend coming here for appliances!!
Came in for a refrigerator, Adrianna helped me, she was great!! Got a nice fridge, a few dents on the sides, but no problem as I got it at such a great price!! Getting it delivered in a timely manner, overall excellent customer service. Very satisfied customer.
Sam the manager was pretty helpful and I got a good deal, I highly recommend these people, they have stock and there is no waiting for weeks like with other retailers, the delivery guys are pretty nice too.
Great Deals! Came in Looking for an inexpensive stove and was able to find one and rung up in less then 20 min. The Associate, I believe her name was Adriana? helped me out. She really knows her stuff and was able to answer all of my questions.
Sam at American Freight has been incredibly helpful. He goes out of the way to help his customers and when I recently needed a new refrigeratorhe called me the day it came in and I rushed to purchase it.I dont know if people know this, but its been harder to get appliances during covid.Do yourself a favor go to American Frieght. Go ask for Sam and tell him what you need.
The best from beginning to end.Got my dryer the next day!! Thanks sam at the store and the 2 guys that delivered. Even stayed a few minutes to make sure it was workin. Awesome!!!🤙🏻🤙🏻🤙🏻
Bad service!They sold my mom a broken refrigerator!They delivered it the light turns on but it didn’t get cold! We waited 3 days and still it didn’t get cold.She went back to American Freight and they told her no refunds! They sell u a refrigerator that doesn’t work and than says no refund! They said to call Whirlpool! Whirlpool tells us that the brain of the refrigerator doesn’t work! Wow ! How can this company still be in business! Do not do business with them?
Great customer service. Staff is friendly and helpful. Prices are very reasonable compared to bigger stores.
I was looking for an electric slide-in range but only saw one on display. Inventory was low plus only one sales person in the entire warehouse to assist customers. Needless to say I left.
The service was good, kind and cheaper price it was a awesome thank you ^^
The recliner looks great!
We bought stacked washer and dryer and they gave me excellent service. We love the store.
Customer service is tops as well as their delivery service. Having purchased many appliances for my home and rental properties, Ive received the best experiences here compared to elsewhere.
Wonderful experience at Pearl City Sears Outlet!! Adrianna helped us pick a new washer and dryer. I have never felt more confident in a big purchase as I did with her. She was so helpful, knowledgeable, and helped us pick out the perfect washer and dryer for our home. Thank you Adrianna!!!!
Thanks you guys for the great service, as always!! You guys are the best! If you haven’t tried Sears Outlet, you have to go see them. I saved SO MUCH money! It’s not just scratch and dent, they always have recent models, NIB, and stuff like like, and they always look out for me whenever I need a new appliance or repair. Thank you guys so much!! MUCH ALOHA!!
We got our washer and dryer with great price and got delivered next day. Thank you American Freight.
Had to Replace my old side by side and decided i wanted to upgrade. Thanks to Adrianna i was able to find a great fridge with the freezer on the bottom and it has so much more space. Also got it delivered in a week which was so awesome.
Friendly and supportive of military.
Staff is always eager to help & pleasant! 5/5 positive experience with them and the fridge I got was a great deal too. Will definitely come here again next time I need a new appliance
Shopped around at the homedepot Lowe’s bestbuy and Costco but no availability till next year. I could’ve waited but went to check out American freight and I’m glad I did. I went there at least 4 times and called a bunch of times to see availability of refrigerators, each time I was greeted courteously and without pressure. The store manager Sam was awesome he patiently and kindly walked me through the showroom and made sure to look over each item with me. I ended buying an entire kitchen suite the pricing was so affordable. Of course this is a scratch and dent dealer but sam made sure I knew exactly where the dent was on the refrigerator it wouldn’t be seen so I was ok with that. All of the other item I selected had no damage at all. I recommend coming here before buying your next appliance.
Came in looking for a fridge with limited dimensions. They had several available in french door style. Thank goodness the associates that were there were able to help me narrow it down and make the final choice. i was out of there in no more then 20 mins. Highly Recommend this store.
Awesome Staff. Joey was the very nice gentleman that helped take a look around the store. He helped me pick out a stove at a very reasonable price.
Thank you for your great service. Great price and selections. Mahalo!!