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7-Eleven
897 Kamehameha Hwy, Pearl City, HI 96782, United States
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7-Eleven

Comments
Ti
Review №1

We all know 7elevens are built with restrooms bad area or good area shouldnt matter when you run a gas station, they are rest stops and restrooms are part of the deal. Its also a law to provide restrooms in these types a businesses.

Mi
Review №2

Its ok. They have the basic necessities like packaged food, snacks, bread/pastries, drinks, and some miscellaneous everyday items. The ready-to-microwave meals are pretty cheap and its in an easy to spot location.

Bu
Review №3

I come in here with my girl friend every work morning for coffee and breakfast. Well yesterday i came in for a small bottle of milk but were out of stock. Only had 1/4 or half gallon white milk and all the small bottles were only strawberry and chocolate so i left the store because that is all that i came for. So as i left the elderly cashier (while helping a customer) stared at me as i left and continued to look at me while i jumped on my moped. Seems like she was more focused on if i stole anything instead of the customer in front of her. It really made me feel bad that i come in here nearly every morning and because you were out of stock on what i wanted you guys give me a look that i stole something. Next time keep your inventory up to date then i wont leave empty handed and you wont think i stole something. Dont make me feel bad or give me dirty looks because you didnt have what i wanted

Ti
Review №4

This has the best manapua, siu mai, and superior customer service with a smile! Love this place!

Er
Review №5

Very very poor customer service here. I got to this store and there were like 5 homeless just sitting around outside. On my way in 2 of them stared me down the entire way inside the store. Once inside one of them followed me in and walked around right behind me the entire time. I got to the register and there were 3 workers there all of whom refused to even acknowledge I was there. This homeless man then starts telling me he works there telling me he is my friend telling me he wants to help me I told him to get away from me and told the 3 behind the check out counter I was ready to check out. They all continued to ignore me and let this homeless man continue to rant on. I told them a second time I was ready to go. 2 of the three ignored me the other one without saying a word grabbed my stuff, scanned it, and told me the total. I told her I wanted a pack of cigarettes, which she ignored and had to be told again. I paid and left, the entire transaction this man still right up my back talking all kinds of crazy stuff. The employees didn’t care at all. Literally didn’t say anything to me at all, I had to ask twice to be rung up (I mean honestly when you work retail and someone walks up to the checkout it’s kind of implied you ring them up and don’t wait for them to ask you to do it), and had to ask twice for cigarettes. They acted like I was interrupting their entertainment of the homeless harassing their customers. Well guess what i am not a customer here any more. The whole situation was super uncomfortable and customer service does not exist at this store. That is my last trip to this store ever. To top it all off, there is no way to contact anyone from 7 11 outside the store with a complaint unless it is Monday thru Friday during working hours. Funny part about it their mission on their website “A clean, safe, and friendly place”. This store was the complete opposite of all three of those.If anyone from 7-eleven actually cares to read their reviews... the receipt says the transaction was at 9:57 pm on 2/23/19.

Mi
Review №6

Make sure you put products in EXACTLY the right place if your not taking it or youll get accused of stealing

Ma
Review №7

Great customer serves but no free cookies

as
Review №8

The employees there at the pearl city location, are very rude, no manners they would tease and talk bad about customers in front of them. If you dont have nothing good to say, then dont say bad things about other people. Bad etiquette and bad customer service. They have just lost another customer!

Ke
Review №9

Apirl 11,2017 5:45am@Pearl City 7-11 I watched all these workers pick on a old homeless man in a wheel chair with 1leg he made him a cup of coffee and spilt it 2times on accident not purposely Accident! Trying to get it on the counter! So the worker by the coffee pots told him ah no! no! No make one more u only waste! And you the homeless guy that comes in front! u only stay on the side, the worker at the counter said u no make coffee I make for u, and kept on saying those things to him in front of everyone! Inside I was boiling my husband was wiping coffee off the man and the floor and my husband started grumbling too! No one helped him! For all we know hes a homeless veteran that fell short of societys needs and wants and expectations of everything and everyday life it hurt me and pissed me off to see this happen in front of my eyes this is no way to treat anyone, like there nothing, or dont amount to u or your standards! so we helped​ him out the door and gave him some money and said God Bless Sr. You and he went on his way...I hope this goes somewhere and everyone sees this! And it gets back to the people that owns this company.Thats not right and those workers need to be though Coustomer service because it wasnt like he wasnt a paying customer..

Ke
Review №10

Spent money inside and outside of this store was told I couldnt use the restroom. What a joke.

RA
Review №11

Great selection and good manapua

Information
13 Photos
11 Comments
2.6 Rating
  • Address:897 Kamehameha Hwy, Pearl City, HI 96782, United States
  • Site:http://7elevenhawaii.com/
  • Phone:+1 808-455-8484
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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