The guy at the store was wonderful. He was all by himself and he managed to juggle three different customers while setting up my new iPhone. He was very knowledgeable, very helpful, and connected everything and made sure I was already to go before I left. Even when I asked him a barrage of questions about my new phone he patiently answered all of them. I would definitely rate this location a 10. His name was Zachary!!!
I had a great experience here, the sales associate Derek Miller made the experience very easy Ive gotten my last 3 phones here and plan on coming back when its time to get my next one. Derek was very knowledgeable in answering any questions I had. Needless to say I highly recommend this place and Derek.
Have got last few phones at the Pelham location, and always work with Derek. Hes great! Makes whole experience easy, fast, convenient. Proactive in sharing any important info we may need. Highly recommend location and Derek to anyone looking for consistent, quality service!
Derek Miller is the man you want to deal with in this store. Hes an expert on Verizons plans and services, and always acts with integrity. Some Verizon stores will try and fleece you into some free services, but with Derek, you know what youre getting every time, and if theres a way to lower the cost of your bill or phone, Derek will know about it and let you know how to take advantage of a promo or sale. If you need help with Verizon or need to upgrade, go see Derek in the Pelham Verizon store!
As always, the Pelham Verizon store has always proving to be the best place to go when upgrading to a new phone, or if you have any questions regarding your existing phone. Sales associate Dan made the experience wonderful and while there even took the time to clear up some issues with my wifes phone and it runs better than ever. Extremely happy with my new Samsung Galaxy A42 5G that I just upgraded to.
If you want to feel like you didnt get screwed over and have someone that actually listens to what you need Derek Miller is the man to see he is very Knowledgeable and very professional my family and I have gone to several Verizons around and Derek Miller from Pelham is the best experience Ive ever had Higley recommend Pelham NH for your Verizon store and ask for Derek Miller hes the best with over 6 years in the business. 100% satisfaction at the store and 100% happy with my purchase. Thanks again Derek for making our experience Great!
Great service, friendly, made up grade to a new phone service plan and new phone simple, efficient and easy. Answered all the questions we had.
I worked with Derek to upgrade my daughters phone help helped us transfer all her information from one to the other and he showed her how to use the new phone before we left. He was great.
Super helpful and patient with my questions
Excellent experience in Pelham switching networks
Been dealing with Derek for almost 7 years, went from flip phone to smart phone and he was so amazing with helping me learn the new phone. Every upgrade I go see him and he is so honest about the bill and what to expect. He tells me exactly what to expect and he has always been able to get all my information from one phone to the next. Very friendly and knowledgeable. Ask for him and you wont be disappointed!
I cannot thank Derek Miller enough for the patience and ability he has shown me many times. I hate technology but somehow he makes it all sound easy to learn with his guidance, always polite and welcoming when I walk thru the door and makes me smile and not feel like a misfit when it comes to all the amazing technology that I am now holding in my hand. His professionalism, ability to communicate with all ages and ability is an asset. I recommend him often to my family and friends who are having cell phone issues. Trust me I am one of his star pupils. Thank you For the opportunity to share my thoughts on this young man.
I purchased a Galaxy watch at a non Verizon retailer. I called the store and spoke to Derek. I asked about connecting the watch to my phone. He asked me a few questions and took some information from the watch. He advised he could connect it from the information I provided and did not have to come into the store. This was great service, especially in these times (COVID-19). He advised it would take a little time to process through. He called me back in an hour or so and stated it was all set and had the phone number for the watch. This is great service especially in these times and this will insure I stay a customer of this store.
Derek Miller has always been so helpful. My elderly dad needed a new flip phone...yes, you read that correctly. Dad was so thankful for Dereks patience in helping an old man who can barely hear. There is no other person that I would bring my dad to. Derek’s helpfulness is so appreciated. Derek, I sincerely thank you.
Derek is always great when I go into the Verizon store. I have had him help me multiple times with phone issues and upgrades. He is always accommodating and makes his customers feel like they are talking to a friend, but also getting the best service possible! Hands down the best at Pelham Verizon!
Derek Miller is who we always work with at Pelham Verizon. Hes amazing! He really takes his time with you and explains everything and sets it all up for you. He fixes issues, knows his stuff, works on getting you the best deal with any promos at the time. Weve been working with him for years! He always gives excellent customer service! You can walk in there anytime and hell always help fix a problem or find you what you need upgrading or replacing a phone.
Steve Catt was amazing! After receiving a phone as a birthday gift I went to the Verizon store in Salem (where the phone was purchased) to get it set up. After the girl assured me it was ‘all set’ I left. When I got home it was not all set. I went to the Verizon in Pelham N.H. and Steve Catt saved me. He spent over 3 hours getting my phone and watch all working, even staying after their closing time to get it right. He is moving to the Hookset N.H. store and I will be going there to get our new iPad and I-watch! He was fabulous!!!!!!!
Derek Miller has been a lifesaver on more than one occasion to help me switch my slow brain to accept this new smartphone technology. Worth every dollar he earns plus a big bonus for putting up with not just me, but the wife who really makes him work for a living. Thanks for your great patience and assistance.
I went into the Verizon in Pelham looking to get myself a new phone. I was very happy with the experience that I had. Derek made everything super quick and easy. He is very knowledgeable about everything he sells and I will definitely be asking for him every time I go to this store. Thank you Derek. Your the best!!!
Been getting my phones here for the past 6 or so years. I have never been disappointed by them. I highly recommend asking for Derek Miller if you need anything. He always takes great care of me and my family.
Whenever I need a phone upgrade or I have issues with my phone this is the place to go! The staff is always friendly and very helpful! Derek is the best! He is always helpful and makes every visit worth it! I wouldn’t go anywhere else!
Derek and Demetri were very helpful in setting me up with my new phone. They were very professional. They got everything switched over in a timely manor. I am very happy with their service and I would recommend the store to family and friends.
Great people here! I have had my phone serviced by Derek a few times and have always been very pleased. I always look forward to working with him when I have questions about my cell phone!
Awesome place thats super helpful. I often work specifically with Derek Miller who provides quick and easy service for what I need. Keep it up guys!
Was in the store earlier and spoke with Derek, best customer service Ive ever experienced. He knew his way around. Id be happy to continue working with Derek in all my future wireless needs.
Cruz was very knowledgeable and helpful with my issues. Best verizon experience ever. Thank you cruz
Derek was very helpful! My phone was wasn’t turning on and he got me into a new phone and recovered all of my data. Friendly and efficient!
Had a great experience at the Verizon in Pelham. Derek Miller has always helped me with any issues Ive had with my phone. I know I can count on him to get me the best deals and the fastest service!
Derek was so helpful! ! My phone had broken and he had given me a couple of options that would work for my situation. I was in and out pretty quickly and appreciated the great customer service!!!!
Great, great guy Derek has helped us for years! Very nice and helpful crew there. Derek really knows his stuff!
Derek Miller was awesome. Very knowledgeable and professional. Anybody that needs a phone or has questions on switching to Verizon go ask for him
I was unable to leave a voice mail as their box is full, but Derek called me back at his earliest opportunity.
Derek is awesome, always heloful and explains what I need to know. Hes friendly and factual. Always makes me feel comfortable and never rushes me.
Been to this Verizon a few times, but when I’ve gone and Dereks helped me out everything gets done and I’ve left happy! Always made sure i was taken care of, and my phone was completely set up before rushing me out the door.
If you ever need to buy a phone, watch, anything from Verizon, Derek Miller is your guy. He has always been the guy I go to with anything regarding Verizon, he always has an honest answer for all your questions and always makes sure you fully understand the receipt and what your bill will look like. I have been going to Derek for years now and will continue to go to him for as long as he remains at Verizon!
Derek Miller was so helpful. Great customer service! Will definitely suggest friends to go here for any Verizon needs!
I ordered a phone for my daughter with Derek. He made the process very simple and easy when I came in to pick it up. I would recommend Derek as your “phone guy”!! Thanks again!
Derek is top notch when it comes to customer service- knowledgeable, kind, speedy, and easy to chat with! Hell get you what you need and answer any questions you may have, along the way. Ive gotten my last few phones from him in the Pelham store, and at this point wouldnt think of going anywhere else. If youre looking for the best customer experience, go see Derek at Verizon in Pelham, NH.
Derek helped me get a new phone. Great and easy experience. Will definitely bring my business back again
Friendly staff, decent service
Derek Miller and the staff have been outstanding and friendly in all dealings. We have bought numerous phones and accessories and have be very satisfied .
Karen was the best help I got in the 150 bridge street store she was very fast and loving wen it comes to her job I love the way she take pride in her job and shows great focus wen it comes to her customers and the problems In store she is well spoken and willing to help as much
I got my last phone there. Derek was very helpfull and fast. I didnt have much time and he got me all set up fast.
Got my Apple Watch there. The representative Derek Miller helped me with my Apple Watch set up. He was very knowledgeable on all the products.
I have been using Derek Miller in Pelham NH Verizon store for years. He has to be the best in the business. Outstanding customer service! Thanks Derek!
ALWAYS a great experience when coming to this store! Derek Miller has always been so helpful, knowledgeable and PATIENT!!!! Couldnt think of going anyplace else!
I want to thank Derek Miller for being such a great help!! I love my Apple Watch and will definitely be going to him from now on with anything I need! Thankyou Derek!!!
Derek Miller was fantastic. Needed an upgrade to my silly Android phone. Derek saved the day with his knowledge of phones he was able to break down the difference between iphin and Android which my decision much easier.....great all around.
Steve was excellent!! Very nice and helpful!Great customer service!!! Id recommend him or Version anytimeThank you
Derek is always our go to person for help with our family phones! He goes above and beyond to make sure whatever we are looking for is readily available and is very patient with our ever-changing needs, highly recommend finding him at the Pelham location!
Convienent Verizon store. Friendly staff. Derek Miller is super helpful and patient! Takes the time to ensure customer satisfaction! If you have to go to a Verizon go to Pelham and see Derek!
Fantastic customer service. fully helped me understand my phone and bill thank you derek
Derek is phenomenal with anything you ask him. Working next door to this Verizon is very convenient, he cleaned my daughters ipad case, while training an employee, smart & very friendly.
Derek thank you for your great customer service. I will recommend all my friends and family members to you.
Derek is ALWAYS amazing and very helpful with any issues I may have, paying my bill or getting me into the newest phones based on my personal needs!!!!
Derek Miller was super helpful and answered all the questions I had about any of the phones great to deal with.
Derek Miller is the most knowledgeable people i have come in contact with in any of your stores and he is a gentleman as well
I recommend everyone go see Derek Miller over there. I send everyone over there to have him take care of them.
Anytime I go into the store Derek is always so friendly and always helpful. I would definitely recommend asking for him anytime you go into the Pelham Verizon.
Derek thanks for all of your help! You are always so knowledgeable and our family looks forward to continuing to work with you!
Great customer service. Derek Miller went above and beyond to make sure my experience was top notch.
D. Miller is a true asset to Verizon in PelhamNH. I have always made a point to ask for him when I go to the store. He has a lot of knowledge and treats his customers very well. 🌟🌟🌟🌟🌟
My family & I have always gone to the Pelham folks! Derek Miller is always so helpful with my dad and sons! The staff has helped with many technical issues as well getting our products and services!
Derek Miller is the best sales person at Verizon. Ask for him every time you go and you will keep going back.
Tim is the man!! He was super helpful and went above and beyond to help us with our upgrade. We really enjoyed chatting with him and we appreciate all of his help! Would definitely recommend seeing him for all your cell phone needs.
Derek is always nice and pleasant. He definitely knows his stuff!
Derek Miller continues to impress! Will always come back as long as he is there. Smart, quick, and professional !!!!
I have been going to this store for many years and the one person I want to deal with is Derek Miller. He is the utmost professional and knowledgeable . He is best at explaining different phones and plans and has always been great to my entire family
Ask for Derek when you go in and he’ll take care of you. Very helpful
Having been dealing with this location and Derek Miller for many years. Always honest & helpful. No reason to change that!
Derek was very helpful and professional and was in and out with a new phone, I will definitely be coming back to this store .
Awesome experience!
I went into the Verizon in Pelham New Hampshire, I was greeted by a very beautiful and sweet young woman. Her name is Jessica R. She helped me with a problem I was having on my phone. She showed professionalism and patience. I hope you continue to hire people like her. Sincerely a technically challenged person, Shirley
Derek ....he regularity helps me with problems that arise with phone issues..hes always pleasant, very knowledgeable, with positive results.
Ive been dealing with Derek Miller for years, i highly recommend Derek for your cell phone needs.
I am commenting on Steve at my Verizon store he was so helpful to me when it came to getting me set up with my phone and I pad,, and he was very patient and thoughtful. Thanks Steve
Derek, suler Informative. Fast and good personality
Nothing but positive things to say!! Thank you Derek Miller for your amazing customer service and kind spirit!!
Derek Miller has always been there to answer any questions Ive had. Very happy with the service.
Derek Miller was a great help. Honest and helpful.
Went into Verizon in Pelham, N.H. Andrew was there went in for tech support. He was very helpful. Very nice. I came out of the store with a new phone. Excellent...
Derek has been a huge help to me and several friends and family. He always makes the process quick and easy.!
Always in and out. Derek makes things simple and hassle free.
Was fantastic. Very helpful and knowledgeable
Andrew was awesome. He got us up and running on a new phone in no time and made an unpleasant situation so much better. Kudos for the great customer service.
I went to the Verizon store in Pelham NH to buy my Son a phone and when the sales rep Keith told me the price I told him to hold on I think I can get it cheaper. I went outside and called Best Buy and they had it in stock and the price was cheaper. I went back inside and told Keith that I found it cheaper and that Best Buy had it in stock. Keith told me that he had already placed the order. I told him that I said to hold on a second and to cancel the order as I never told him to place the order. I asked to speak to the manager and Keith said he was the manager.Now i have to wait till phone comes in to cancel. Very poor customer support. I called Verizon customer support and explained the situation and they said no charges will be placed on my account. Bottom line i was inconvenienced and Im very disappointed with Verizon. Ive been a customer for 15 years and Im seriously considering to find another provider.
Derek is super helpful with all my questions and what ever I need.
Derek was awesome got me setup and out of store in under 10 minutes
Derek Miller help me out was fantastic great customer Service.
Was in there with questions about my new S9+ that i got from another Verizon. They where happy to help regardless. great customer service. i will differently be back for my wifes upgrade. the store manager was very nice and the guy who helped me was very knowledgeable
Derek was a pleasure to work with. He is very knowledgeable and our experience was grear
Pleasant, Professional service. Derek Miller was great!!!
Derek great help, got me started up with no hassel
Derek the man..Any issue i had with my phone ..He fix it right away....Awesome customer service!!!
Great Customer Service! Thank you Derek Miller!
Completely unhelpful staff. Was given conflicting directions regarding my defective phone, all of which involved me going elsewhere to have my problem resolved even though I had bought the phone from their store. I would recommend going to other Verizon stores because they seem to be staffed by people who dont want to do their jobs.
Derek was the best!!!
Helped me switch from comcast great customer service every one who worked in the store was awesome.
Mandy at Verizon was so helpful! Professional and helped configure the best phone and plan to fit my lifestyle!