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WOW Wireless Cell Phone Repair
440 E 4th St, Perris, CA 92570, United States
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WOW Wireless Cell Phone Repair
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Al
Review №1

Great customer service! Yasmine was super helping and nice! I highly recommend them!!! Exceptional service!

Lu
Review №2

Kind staff. Very attentive. Michael, Yasmin, and Daniel were great.

Ed
Review №3

The service is amazing.....The workers are friendly and courteous.... Definitely recommend this place. The tech that helped me ( Wasmin ) went out of her way to help my needs

Ju
Review №4

Couldn’t be happier with this visit. Yasmin and Elizabeth went above and beyond on customer service!! Very sweet and professional ladies! Keep up the great work!!! This was my first time visiting WOW WIRELESS yesterday and I Plan to always come back for my phone needs! Responsable prices too!!

Ch
Review №5

My phone was in my pocket and pressing buttons and got stuck on the screen and then airplane mode and i couldnt figure out to get my phone working i got a screen protector here before and i came hoping they would know what to do and Elizabeth fixed it in a matter of minutes. She knows what shes doing. Recommend this business!

An
Review №6

Hello just wanted to stop by and drop and drop a quick review of the experience at wow iPhone repair:The night prior before the day I came in I dropped my iPhone that left big damage (cracked/leaked screen that made it unresponsive to touch)I discover this service really quick after looking it up, and went in the next day under the impression that it will take a while to fix and will cost a lot money. When I showed up the next day, to my surprise, not only did the phone get repaired in under an hour, the entire cost was only $40. My (new) phone case that was offered came with a discount by default along with the repair.This place gets five stars from me, I highly recommend to anybody looking for repairing a device. Times may vary depending on the person-Anthonio W

Me
Review №7

Jorge helped me with 2 phones that needed screens repaired and was great at calling when they needed to also replace the battery and we got our phones back in a timely manner. Would definitely use them again to fix our phones. Jorge was great and went over everything they did and what was found on the phones. Very professional.

Ab
Review №8

Def recommend coming here for any questions you might have about your deviceNot all that tech savvy with my phone or even the accounts has a friend set it up and that backfired. Had issues with my iCloud that was really annoying but I was able to come here and Elizabeth helped me sent up a new account.Happy with my experience here

La
Review №9

Was recommended here by a friend and was not disappointed. Elizabeth helped me right away and provided great service !

Ma
Review №10

Came here a few days ago to fix my cousins phone . Huge thanks to the wonderful fast and hard working technicians and always on their feet workers. I have been here multiple times and they have never let me down. Amazing customer service

JU
Review №11

It was done faster then expected. Yarely explained everything I had to do after the phone repair.

Jo
Review №12

Anthony and yasmin were so helpful I received the help I needed and do to that Im a happy customer..thank you guys.

Kr
Review №13

My brother broke his phone and it was time for me to get a new one for myself. This place is the best one stop shop for repairs, accessories and phone purchases. Ms. Elizabeth was able to fix my brothers phone in less than 30 min. I bought my new phone and they had some pretty cool cases for both of us. Thank You Ms Elizabeth for such great customer service! I will definitely be coming back and recommending you guys to my friends and family! Thank You!! You saved me time and money!

Li
Review №14

Elizabeth went above and beyond and was super helpful !! Helped me with all the issues I was having with my phone shes the best!

Mo
Review №15

Great and fast service same day repair. Jonathan was professional and helpful. Thank you

Is
Review №16

Regular customer here🙋‍♂️ the best service everytime . Highly recommend this place

Ra
Review №17

Helped me witt me phone . Fast service and Elizabeth knows her stuff thank you

Jo
Review №18

They were really quick and had really good service10/10 customer service. I don’t remember their names but they are really professional

Ma
Review №19

The employees were very friendly and great service. They found a technical issue and resolved it right away. They were super nice and explained what the issue was and fixed my phone Thankyou 🙂

Je
Review №20

I can in today for a case cover and it was a great experience.

Jo
Review №21

GREAT CUSTOMER SERVICE 👌 Elizabeth was very patient with all the problems I was having with my phone, when my carrier couldnt even help me. Was able to walk away with phone working and phone problems gone

Ma
Review №22

My iPhone wasnt working had taken to another store to try to fix and when i got it back it wasnt working and i had a Phone i needed to activate and Elizabeth was able to help me with everything left with both phones ready to go

Ju
Review №23

Elizabeth and the whole team at WOW Wireless has been the most helpful with all questions basic and complex . They are all in one team when it comes to phones and I have no need for any other team and im so appreciative to have found tthem

Ke
Review №24

I got helped out and excellent service very quick to fix my phone and it works amazing now 👍🙏

El
Review №25

I loved there service ! Went in and out only took 45 mins ! My phone looks brand new !! I go there as well for all my phone cases & I can say they are A mf 1 I give them 5 stars get off ya butt & hit they shop

is
Review №26

Very professional and friendly. Best I know in my experience.

Ar
Review №27

Amazing work im very happy with my phone and they have a very nice staff

Jo
Review №28

Elizabeth gave me a great deal on my new case and screen protector great service she is very nice

Sk
Review №29

Everyone was very professional, they had everything fixed fast and properly. Good pricing and great service.

li
Review №30

Elizabeth really helped me out. Purchased a new phone here and provided me with great customer service glad I came here she was very patient with me and all my questions

Ul
Review №31

Quick & Easy Service. Prices are reasonable!

Al
Review №32

Great spot ! 100% recommend very friendly staff and great products . Shout out to Elizabeth👍🏻

Ra
Review №33

This place is very professional and fast this guys know there job.always ask for Anthony he is very knowledge

Ri
Review №34

Great prices ! Had the case I was looking for Elizabeth greeted me once I was at the counter very helpful thank you

Ma
Review №35

I love my earbuds I got from here! Great customer service everyone is very friendly

sh
Review №36

Quick and easy. Didn’t cause any trouble at all.

Ra
Review №37

Got a new tempered glass here great service by elizabeth also helped me with some questions about my phone

Wa
Review №38

Idk what’s up with all the 5stars but I’ve been here 2 times once 2 years ago and a couple weeks ago both times they either stole my batterie or messed it up I can’t even use Instagram on my phone with out it heating up and when I went 2 years ago my phone died after 20 minutes don’t trust it

He
Review №39

Took my cell phone for a screen replacement and was not sealed correctly ended up dropping on water so its not working anymore. its a water resistant phone and theres no warranty on there work so I ended up opening my phone and you can tell its not sealed right so Im out off luck

Kr
Review №40

OMG!!! Simply THE BEST!! Talk about customer experience!! 1,000% satisfied!!!!! I was acknowledged immediately and left completely happy with my phone repair, it was practically gone and Elizabeth was able to bring it back to life for me when every other place turned me away and said they couldn’t help me! I’ve been here before and I will definitely be coming back but to get my Xbox repaired this time since I just realized they also repair those!! Thank You Elizabeth for letting me know!!! Love this place! Recommend it for sure!

Ma
Review №41

I cannot thank you enough for fixing my moms phone the sentimental value of the pictures in her phone priceless. Thank you 🙏🏼 Elizabeth and your team.

LI
Review №42

I went to get get my Iphone 6+ fixed and Jonthan got it done in less than 40 mins. Great customer service no complaints.

Je
Review №43

Customer service very good, Edmond was helpful

ni
Review №44

Honestly from top to bottom this was an excellent experience, the customer service was exceptional, the pricing was fair and more competitive than other like businesses, and the service was quick and easy, they even have most parts available for walk in customers, avoiding long wait times for appointment or parts. And my specific customer service rep Elizabeth was phenomenal, she was respectful, attentive to my needs, treated me as a human being, and was willing and able to take the time to explain to me the different avenues to approaching my fix, and lastly all around super friendly. I’d recommend anyone with similar problems that are common with most phones these days give this organization an opportunity to provide you with a similar outstanding experience!!!

Yo
Review №45

Very professional great service Yasmin and Edmond very helpful

Pa
Review №46

My kids were playing with my phone and messed with my settings . i couldnt figure it out at all how to fix my phone . came here and elizabeth knew exactly what to do . glad i found this place

Du
Review №47

I took my i phone here with a shattered screen. They have the best prices on repairs i could find. They immediately began replacing the screen and making sure nothing else was damaged. Now i cant even tell it was ever broken. Great job and Ill be back if i need any. Phone repairs in the future. Thanks.Update: the replacement screen was defective and i brought it back. They immediately got to work replacing it at no cost. Awesome employees. Thanks again, WOW Wireless.

Ro
Review №48

Elizabeth Gallardo was so friendly and informative. She provided quick service and quality results. This place has great pricing. I would definitely recommend.

Ph
Review №49

The people are never nice and professonal. Thx

ra
Review №50

The staff was friendly, professional and they had quick turnaround time

To
Review №51

Good service I got 3 cases from here and Michael was very helpful

Es
Review №52

Thank so much for all of your help you guys were great

Br
Review №53

Elizabeth was extremely helpful, thank you for the screen repair service !

Ja
Review №54

Best and fastest service. Didn’t try to sell me something I didn’t need and FIXED my problem not replaced. Apple not useful so I went rogue... will do so, here, from now on.

XY
Review №55

The Kármán Line is an imaginary border 62 miles above sea level. Crossing this line represents the entry point to outer space. Wow wireless soars far beyond this line leaving the earths stratosphere and atmosphere a distant spec in a galactic rear view mirror. In short they are out of this world. I have had my phone repaired here numerous times. The screen has been annihilated by my refusal to use a phone case. This negligence( one that has been addressed by the staff of wow wireless) has caused me to constantly bring my phone back. There’s even been an instance or two were the back was also shattered. They simply sent me off to their Sister headquarters in Menifee where it was fixed it. As time moved on beloved phone unfortunately stopped functioning due to It’s motherboard overheating beyond repair. Any other phone repair shop would simply try to sell me one of their phones to replace my fallen gadget. However wow wireless is not just any other phone repair shop. They literally talked me out of buying a phone from them so I could buy I phone via my data provider which ultimately would save me in cost. I have sunk enough money into my previous phone that I could’ve bought another one multiple times over. Each time wow wireless insisted I get a phone case or mentioned that I would be better off buying a new phone altogether. The levels of empathy combined with the professionalism I have experienced here has moved me in such a way that if this shop and its employees were to manifest itself into a physical body I would happily embrace them in a hug that is comparable to the hugs given by Barney the dinosaur to a generation full of happy go lucky millennials. My heart which pitter patter’s the pure essence of love was moved by there token of kindness. Many go here because of all the handsome gentleman or due to the several gorgeous women whom work here. However true as this may be, it’s not the only beauty that comes from the souls of whom operate the shop. The attention to detail, the kindness and courtesy they treat complete strangers with, the excellent work they do, and the immaculate results they achieve is the real gem that this humble repair shop offers. I highly recommend this place to anyone in need of repairs.

Am
Review №56

Great service. Quick turnaround

Yv
Review №57

Yasmin was very helpful, she is a good person

Ri
Review №58

Fast service. Nice people.

Ma
Review №59

They fix my note 20 great job recommend them to all

Bl
Review №60

Good service good prices

Is
Review №61

Hands down best service!😁 got in n out in no time. The reviews drew me in and glad I came here for my repair .. had a bad experience before in a other shop in the area. Wish I could’ve found this place sooner . Got a new loyal customer 👍

Ja
Review №62

I was impressed with how knowledgeable and professional the whole experience was. Work was done neatly and completed by the time promised.Will definitely go back the next time I need a phone serviced.

Pa
Review №63

Got a new phone and needed to transfer over my information from my old one to my new one and ask to see if they would be able to help me and thankfully they were able to do the job. Elizabeth helped me through the process great customer service.

Be
Review №64

Quick and friendly service!

Su
Review №65

Perfect service thank you Jonathan and Michael

Al
Review №66

Great place to come to repair devices. My phone looks like new 👍👍👍👍

Ev
Review №67

If you need anything from your phone, this is the place to go. Alex can fix pretty much anything, and he has a screen protector solution that will protect the screen on your phone from almost anything. They also have great pricing on accessories. If you need to get a new line, they can help you with this as well. Ask them about the $50 Simple Mobile Plan. They will hook you up!

Vi
Review №68

Very professional,fast service, and an all around really great experience here!Elizabeth was great and did an amazing job helping me with my phone. Not only was the service amazing so was the price and I would recommend everyone to come here! Thank you, Ill be back if I every need anything for my phone

Ho
Review №69

Wow is the perfect name for this store! They were friendly, fast, professional and my phone repair is perfect! They were even able to give me some information about why the battery isn’t charging. Added bonus..they are located inside an indoor swap meet. It was a little hard to find but we had a great time looking around while we waited. Thanks guys..you are our new go to place for phone repairs!

ja
Review №70

Elizabeth was super helpful with my phone ! 😀

Ka
Review №71

Great customer service! People were very friendly and helpful.

Pl
Review №72

Good place, but I need that guy with the curly hairs # 😔🖐️

ST
Review №73

Really good service and good personality.

An
Review №74

As a potential new customer to WOW wireless cell phone repair I was somewhat unsure of the service I was about to receive. But after a few moments of having sales management leader Elizabeth assist me I was immediately taken by the level of professionalism, patience, technical knowledge, and honesty in how I was treated. I gladly rate this provider five stars (higher if I could) and highly recommend them to anyone needing their services.

Es
Review №75

Great service and at a great price! They were able to fix my iPhone screen in an hour and they sold me a tempered glass at a reasonable price. Elizabeth was especially helpful and took me through the process of the service. Super sweet and was able to answer all of my questions. Will for sure be going back👍🏽 If I ever need a cellphone screen fixed !

ra
Review №76

Great experience!!! Friendly employees and to top it off.... my phone looks brand new!!!!! The price was better than anywhere in the area. I would recommend this to all my friends and family.

Cr
Review №77

Got here & was taken care of in no time, these superheroes get pretty busy & I got to see why. Very professional, patient & informative! When I got my phone back into my hand after the repair all I could say was WOW! 10/10 & Special shout out to Elizabeth for all your help.

Ch
Review №78

My first time there since I was in the area. They have so many cute cases. The staff was extremely friendly. Oh and when I was there someone was picking up their phone from repair and they seemed very happy so I’ll definitely be coming here for any future cell phone problems. Great job WOW Wireless team!

Mi
Review №79

This is the best place to fix phones. They fixed my screen the same day and I couldnt even recognize my phone when I got it back thats how good of a job they did. Elizabeth is one of the friendliest and funniest customer service reps youll ever meet. She really went above and beyond to make sure I left happy. she is awesome, I will never go anywhere else to fix my phone because of her. Definitely recommend this place!!

ad
Review №80

I asked to have my phone charging port fixed. Any other store would have lied to me and charged alot of money for this. The owner took my phone examined it and found out it was a minor issue and literally fixed it within 3 minutes. Then when i asked how much he would charge me he said FREE. Wow, out of this planet service, any other repair shop would have pretended the issue was much bigger and charged the full amount. Therefore this business is honest, generous, and great in service. Repair your phones here this is what America is supposed to be about!

Ma
Review №81

I was searching for a good quality iPhone at a decent price for my aunt. So happy that I was able to find one here. Elizabeth helped get her new iPhone set up and was very professional. Highly recommend going here for all your cell phone needs.

Ju
Review №82

Great place to come. They can get pretty busy but worth the wait, awesome group of people. Elizabeth gave me a great deal on a screen protector and case. Thank you for the great customer service.

Lo
Review №83

Just got my phone repaired here and oh my goodness!! Looks like new! Thank you guys! You guys are life savers.. all the workers here are so nice and helpful. Will recommend everyone I know to come here.

An
Review №84

Excellent customer service. Staff is friendly and polite. They did a great job repairing my phone and their prices are awesome.

de
Review №85

Good service michael

P.
Review №86

They pretty good, they know there stuff!

da
Review №87

Great customer service, they fixed the iPhone in less than 2 hours, they have helped us before and they always offer good prices and great service.We know we van trust them on any repair.Great team and service.

Do
Review №88

So grateful they are still operating during these times. Definitely needed my phone fixed and they got the job done. Thanks guys.

Al
Review №89

Extremely helpful and informative . Great place to come for repairs!

Ce
Review №90

Very friendly and very helpful. They explained everything to else and also sent pictures to us to let us know what was wrong with the phone. Price was real great also. Great customer service.

Ri
Review №91

Elizabeth was so nice and great to deal with. Her thoroughness and attention to detail was amazing with my phone repair and your customer service was awesome. Thanks again for being for the customers and thank you for hiring good people! God bless y’all! And thank you again for being so kind!

Er
Review №92

Great company !I would absolutely recommend them. Elizabeth is very informative and on top of her stuff. didn’t cost much to get my iPad fixed, she gave me a time limit it was fixed by that time. I’ll definitely be back if I have any other issues .

Ro
Review №93

My iphone was completely cracked to the point that it blacked out and had lines on the screen, not only that, my home button was completely torn off. I was scared they were going to tell me that they were not going to be able fix it. But boom, they fixed for me within the hour and I am beyond happy that my phone is working great and looking like new. Great customer service and affordable prices, so glad I found this place! 1 million percent recommend!

Ja
Review №94

Pam as well as all staff are very Customer oriented and very helpful. They treat you with respect,honor,& a smile on there face Always. Trust me Go Check them out you won’t be sorry the only place I go Because They Are Such Honest people Thanks guys keep up the Great work.

Ca
Review №95

If I could put more stars I would. Great customer service provided by Elizabeth and phone looks like new, lots of nice cases to choose from for my phone. wish I found out about this place sooner, I would recommend everyone to come here

Re
Review №96

HIGHLY RECOMMENDED! Has the three things I love in a business; great prices, great products and great customer service. Got my iPhone 8 repaired here and got a screen protector for under $100, they saved me a long trip to apple to repair the screen for $149 alone! Thank you Elizabeth for all your help(:

Yo
Review №97

Great experience here with the amazing help I received from Elizabeth. Young spirited environment, everyone working here seems very eager to please and help their customers as much as they could. Chances are if you are having any kind of issues with your phone they can help you.

Am
Review №98

Will definitely come here again!!! I got recommended here by my boyfriend to get my screen fixed as he had got some service here done and he was very pleased, and I can tell you as am I it was a very smooth experience, Anthony took care of my phone with no problem and quick as well and even threw in a tempered glass protector. Very pleased!!!!

li
Review №99

Was a little hard to find the place but so worth it. They were super nice and quick and honest. Found out the last place I took my tablet to fix used super glued and was missing screws! Those people just lost my business but this place just got a new customer! Thank you!

Jo
Review №100

WOW!! Is exactly what I said after seeing my lil brothers phone. I was certain that his phone was not fixable. But thanks to your team his phone is now working and looking like a brand new phone. Thank you Elizabeth for explaining the different things that could be going on with his phone and assuring us that my little brother’s phone was in good hands. Great customer service! I will certainly send any of my family and friends to your shop if they ever need repairs. Thanks again guys!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:440 E 4th St, Perris, CA 92570, United States
  • Site:http://wowwireless.co/
  • Phone:+1 951-254-2639
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–3PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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