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Frank Salese Fine Diamonds
733 Sansom St, Philadelphia, PA 19106, United States
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Frank Salese Fine Diamonds

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Da
Review №1

Loved my experience with Massey. He was so helpful throughout the process and explained everything to me in a way that was easy for someone who knew very little about diamonds. Just proposed to my girlfriend last week and she couldnt have been more thrilled! Everyone has been asking where she got it from, so definitely check them out!

Tr
Review №2

Working with Massey on the perfect engagement ring was a breeze. He really worked to stay within budget since it is such a big expense. Massey was transparent with the price and quality you would be getting at each price point.I was able to provide photos of the ring I thought she would love. He took that and provided renderings and status updates along the way and boy did the ring come out perfectly! She loved it!When it came time to the wedding band we sat down with Massey and all brainstormed ideas on what we wanted and we came out with something really unique. It was like working with a friend who owns a jewelry shop.I would recommend Frank Salese Fine Diamonds to everyone. Massey really cares about the work he does and making sure youre happy with the final product, even after the purchase. Thanks Massey!

Ne
Review №3

So let me just start by saying that after the time I spent with Mr. Massy at the store sharing his knowledge of jewelry and diamonds i feel like I can now move from doing project management to being a gemologist. LoL His first words to me were whether you buy from me or not I want you to have a solid knowledge of what the differences in stones is I left completely confident In my decision and they worked to make sure I got my product in the needed time.

Na
Review №4

Working with Massey at Frank Salese is the best. When we went to get our engagement ring we stopped in the store as it’s where my (now) husband’s parents got their engagement ring. As we spoke to Massey we learned that it he who sold them their engagement ring 25 years prior! That’s when we felt it was where we should get ours. Flash forward 5 years and my husband and I wanted to upgrade the diamond on my ring, Massey made it a seamless process. He is such a genuine person and expert in his craft. We loved being able to work with someone who we can trust and know the final product will be just what we want!

Mi
Review №5

I was referred to this jeweler when I began shopping for an engagement ring. There, I met Massey, who assisted me throughout the entire process. Massey was incredibly knowledgeable and open about the ring buying experience. My fiancée had shown me a design that she absolutely loved, and Massey was able to recreate it perfectly! He also helped me pick out the most brilliant diamond within my budget. Almost a year has now passed, and she still comments regularly on how much she loves her ring. I would highly encourage anyone considering a diamond or jewelry purchase to seek out an appointment here first, as you wont need to go anywhere else once you do.

Ja
Review №6

Massey managed beautiful repairs on our antique wedding rings. Following some damaging work by another vendor, I took 2 92-year-old family wedding rings to Massey at Frank Salese. He accomplished expert repairs of fissures caused by previous resizing, replaced a lost, side diamond at a great price, rebuilt the cracked panel in which the stone sits, and had the rings delicate, but worn, orange blossom engraving renewed as you can see, here. I couldnt get a photo of the engagement ring as it went directly to the bride. If the original owners could see these, they would be happy that the rings are new again! My family thanks you, Massey.

Ry
Review №7

Great little spot. Been here a few times and always get upstanding service and care from Massey. Will be back again the next time I’m looking for something.

Ke
Review №8

I have been using Frank Salese as my jeweler for many years. Massey has become my personal jeweler. Massey is a master at his craft. He recently completed creating the wedding ring for my fiance. The creativity and design of both the engagement ring and wedding ring are incredible. It is so refreshing to have a relationship with a trusted, knowledgeable professional when making such a personal lifelong purchase. If you are looking for a true gentleman who will provide you with individual attention then I would suggest speaking to Massey when searching for unique designs and outstanding quality and service. We had to postpone the wedding due to the Virus but I will add a photo after the wedding. Youll be amazed by its beauty. If you want to see the rings ask Massey to show you a photo . I dont want our family to see it prior to the wedding.

Je
Review №9

Came here from the Google reviews and was not disappointed. As soon as myself and my now fiancé walked through the doors, Massey couldn’t have been more helpful and informative. He’s such a welcoming person and genuinely cares about you and what you want.Now the ring, absolutely beautiful. We looked at stones in the store, and the process was so easy. My fiancé loves it and gets tons of compliments.Go here, you will not be misled.

Sh
Review №10

Was recommended by a coworker to go to Frank Salese for an engagement ring and was blown away by the service provided by Massi. At no point during my time in the shop did I ever feel pressured into buying anything and Massi made it clear he wasn’t pushing a sale. What he did bring to the table was expert knowledge as a gemologist and completely educated me on what kind of diamond I was looking for all the way down to the clarity and cut. His friendly demeanor made it feel like I was speaking with someone I have known forever. Would 100% recommend to anyone for their diamond needs.

Be
Review №11

Massimo made the entire experience easy and I felt at ease trusting him.I walked in without a clue as to what I was looking for in an engagement ring. I left with the diamond and band that I knew was perfect for my fiancée. I couldnt be happier with the overall experience.

ma
Review №12

Havent shopped here in a while but plan to be back soon! Purchased many custom pieces here- reliable, consistently beautiful work, and the quality lasts! Wouldnt shop anywhere else. Massey is super kind, personable, and professional.

Ar
Review №13

So one year ago my fiancé and I stepped into Frank Sálese Jewelers with no appointment, no preconceived expectations, except what the big box jewelry stores had established. Massey greeted us openly and gave us so much focused and expert attention. He truly listens to what you want and will bring your dream ring to life. I get so many compliments on my engagement ring, and while part of it is the design, much of the credit is owed to the attention to detail where every stone is matched in cut and quality, and every setting is seamless and strategically created to maximize the design and diamonds. Today my husband and I went back and chose our wedding bands. I chose a matching customized band. The process is so much fun and you can trust that the quality will be phenomenal. He is truly a master craftsman, and such a genuine and kind individual. I would never chose or recommend anything less.

Ma
Review №14

Thanks so much for my wifes beautiful wedding ring. I appreciate more everyday having chosen this Jeweler over anyone else. All the time and attention into finding the stone and gems that were durably fashioned into her ring will provide her joyous amazement for the rest of our lives together.

Pe
Review №15

Massey is amazing, knowledgeable, trustworthy, and great to work with. We ve been going to Massey since 2011. He sold us numerous beautiful jewelry, such as my engaged ring, wedding bands, necklace, bracelet, etc...I constantly receive compliments on my custom jewelry. Massey is our go-to person for all our jewelry needs.

An
Review №16

I went to Frank Salese for an engagement ring and am beyond happy with the results. Massey is incredibly knowledgeable and was very helpful walking me through my options and the ring buying process. He designed a beautiful custom ring for me and my fiancée and she loves it!Frank Salese offers friendly service, years of expertise, and a fair price. I highly recommend them.

pj
Review №17

Massey is very knowledgeable and experienced, but more importantly, he is a good person you can trust. He was extremely helpful throughout the entire process and produced a beautiful product. The quality and workmanship of Frank Salese is top notch. Their pricing is also very fair.

P
Review №18

Massey was absolutely phenomenal to my family and I when we first met him. He walked me through how the process is made with an engagement ring and boy I walked out that night a very satisfied man. The finish product was everything and more that I wanted in an engagement ring and my fiancee was very happy and ecstatic about it. Even now, a month into our engagement, she gets so many comments about how gorgeous and beautiful the ring is. Massey is a master mind at what he does and I recommend him to every guy out there looking for an engagement ring. Thank you so much Massey and for making my holidays extra special this year.

Ka
Review №19

Could not be happier with my engagement ring and wedding band! Massey was patient, knowledgeable and fair while shopping for my engagement ring and our wedding bands. We highly recommend Frank Salese Diamonds if youre looking for quality diamonds from a reputable diamond specialist. They also do custom jewelry and watch repairs! Definitely shop here first & last!

De
Review №20

Best Jeweler in the Diamond District!!I brought a loose diamond from the family to Frank Salese and asked him to design a custom halo engagement ring around it and he did an incredible job!! My experience was beyond perfect! Massey is the sales associate, but also the Gemologist, so I actually got to talk to the person who literally made/designed my ring himself. He educated me on what my loose diamond was worth, let me look at it through a microscope, gave his professional opinion on how he would design a halo to go around it that would match the color, quality, and enhance the center stone by not making it look gaudy, and also most importantly he LISTENED to me and considered what I wanted. He was totally not pushy. Very professional. He gave me the BEST PRICE out of other jewelers I looked at. The ring was perfect! My now fiance loved it along with all of her family and co-workers! My brother and I have both bought our engagement rings from him. My entire family loves him. I live about 1 hour from Philly and specifically drive into the city to see HIM (Massey). I wouldnt even think about going to any other jeweler.

Mi
Review №21

5 Stars. What else is left to say? Massey did an amazing job of walking me through what can sometimes be a quite stressful process, engagement rings. Not only did he take the time to educate me on what to consider when purchasing a diamond, but provided several different examples to illustrate his points. After I knew what I was after I asked Massey if he minded me shopping the competition. He had no objection and I was on my way.. on my way to seeing what Massey taught me was 100% true and I’d be a fool to purchase anywhere else.My fiancé is OBSESSED with her ring and strangers stop her constantly complimenting the piece. There’s no question where we’ll be hearing for wedding bands!Thanks Massey!

Th
Review №22

I was referred to Massey by a family friend while I was searching for an engagement ring. Until I met with Massey, the search for an engagement ring was overwhelming. He simplified the process and made me feel comfortable with this major purchase. Since then, we have visited Massey for our wedding bands and gifts and we have referred numerous friends and family members to him and everyone has great things to say. I could not recommend anyone more.

Ju
Review №23

I went in to browse with my Brother who was thinking of popping the question to his girlfriend... Three hours later, we both purchased gorgeous unique rings, which were ready for pick up with in weeks.I could have gone else where for a cheaper, bigger ring, but the sheer quality of their diamonds is truely remarkable. Strangers regularly stop my fiancé to compliment the engagement ring!

Mi
Review №24

If you are looking for a jeweler in Philadelphia or the entire continental US for that matter, look no further than the man they call Massey! This guy is not only the nicest man in Philly, which is saying a lot if you know anything about the people of Philadelphia, but he happens to be the best jeweler around. I came to him looking for a specific antique engagement ring for my then long time girlfriend of 17 years and my experience working with was through the roof.Like many, I knew nothing about diamonds or rings, so I decided to hit every jeweler on jewelers row. The first place I went was Frank Salese. I was fortunate enough to have a my late grandmothers diamond and just needed to track down the antique setting. Well not only did Massey teach me about my grandmothers diamond and diamonds in general, he also informed me that tracking down the exact setting would be like finding a needle in a haystack. Instead he told me he could make the setting in auto-cad no problem. I immediately wanted to sign on the dotted line but knew I had to see what the other shops had to offer so I stopped into a couple more and what found was astounding. Each place I went to got bigger and bigger and had more jewelers than the last, and each place got less and less confident that they could create the ring. A few even had negative comments about my grandmothers diamond and tried to push me into a different direction.At this point, I knew Massey was my guy, but Ill be honest, I was a little worried about how confident he was in creating the ring when his competition wasnt.But long story even longer, I went with my gut and it was the best decision Ive made in a long time. Not only was Massey a man of his word, he created a ring that was better then the original. I cant say enough about this guy and his work. My soon to be wife loves the ring and cant stop looking at it. She and I will be life long customers.

Ca
Review №25

From the beginning of our search until now, Massey was such a wonderful, thoughtful salesperson. He listened to what we wanted, gave suggestions, and created ring of my dreams! The whole process was so great, we went back and got both of our bands from him, and when my ring got too small, he fixed it and resized it perfectly! I highly recommend Massey and the team at Frank Salese to anyone.

Mi
Review №26

She said Yes! I do not know what she would have said if I gave her a ring from a big box store. Everything was perfect from the moment I walked into store to the moment she said I DO.

An
Review №27

Ive used Massey since 2007 and hes the best! So very glad we walked into his store for my engagement ring and wedding band. Now my daughter has met him and I appreciated the time and guidance he gave her about a wedding band. You wont be disappointed. You can be overwhelmed by all the stores at jewelers row. but hell give you a caring, comfortable, knowledgeable education on what he is selling you. Not pushy at all.

Em
Review №28

Massey was professional and knowledgeable. He knew exactly what I was looking for and created a fantastic wedding band in a timely manner. He offered the best price of all the shops I was looking in. I highly recommend!

Ja
Review №29

Frank Salese Jewelers is second to none! The customer service, quality, pricing, and flexibility is unmatched. My wife and I are very pleased with our jewelry and consider Massimino family! We’ll be back.

Jo
Review №30

This is the only place I will ever trust with my jewelry again! If i could give more than 5 stars, I would. Massy is a craftsman and a professional, and such a pleasure to work with. I took three rings in that needed work, two of which were antique platinum that needed new shanks. I couldnt be more pleased with how everything turned out. This is THE PLACE to take pieces both old and new for work, or to get a custom, hand-crafted piece done. What I saw was impeccable.

Ch
Review №31

Great experience with Massimino! Picked out the perfect engagement ring. Very knowledgeable about diamonds and steers you in the right direction

Wa
Review №32

Massey is a great artist and jeweler rolled into one. His very unique pieces are of great quality. As beautiful as his work is, he is still willing to make changes to fit your exact wants. I have purchased a slide and ring and love them!

Om
Review №33

I had an excellent experience at Frank Salese, working with Massey. Not only did he make my experience pleasurable and stress free, he was very informative and educated me on my purchase, helped me find something within my budget, and never pressured me into something I didn’t want. 10/10 I will always return for my jewelry needs. Thanks!

Am
Review №34

Needed to get my ring repaired after the band broke (got the ring from another company in another city and they resized it incorrectly). Massimino at Frank Salese is really great - professional, kind, and really knows what he is doing! He took the time to explain why my band had broken and what he would do to fix it. Really appreciate the quality, fast, and personalized service! Highly recommend.

Ma
Review №35

Massey was very helpful during the entire process. My fiance loves the ring that was made and everyone she has showed it to loves how unique it is! I could not be happier for going here and would definitely recommend going here for all jewelry needs.

Da
Review №36

Massey at Frank Salese Jewelers in Philly is so much more than a salesman. He cares about his customers, and explains his suggestions giving you full confidence in your purchases. I bought an engagement ring over a year ago and my fiancée still cant stop looking at it. I just bought wedding bands recently and was not disappointed There are so many jewelry dealers around, but Massey at Frank Salese stands above the rest with his outstanding professionalism and care for his customers. Any time I need to purchase special jewelry in the future, I know exactly where Im going!

Re
Review №37

I had no idea my fiancé was looking for a ring or planning on proposing. I gave him no guidance on my ring at all. Massimino helped my fiancé make the most amazing engagement ring and I’m absolutely obsessed with it. He also took so much time to give proper ring care instructions so my fiancé was able to teach me everything about my ring and the care! Even though I was not part of the process I am amazed by the outcome! Thank you!

St
Review №38

After weeks of feeling overwhelmed while looking for an engagement ring, I had the great fortune of walking into Frank Salese Fine Diamonds. They are a small business on jewelers row and not the impersonal corporate environment that you would find in most other places. Massey, a very nice guy at the shop with decades of experience, took the time to educate me on the fundamentals of what is important while looking for a ring. He also went through the process of explaining the mathematical equation of what makes a diamond sparkle. I really appreciated the fact that he wasnt trying to pressure me to buy anything the moment that I walked through the door. He was trying to teach me and he took all the time that was needed to help put my mind at ease.Also, I found it reassuring that the prices at Frank Salese Fine Diamonds are more than reasonable.When I decided to custom design the engagement ring - Massey went through each step and every detail with meticulous care. The ring turned out to look even more beautiful than I had invisioned.My fiancée and I are returning to Massey to purchase our wedding bands this week.I would strongly recommend to anyone that is in the market for a piece of jewelry that you go to Frank Salese Fine Diamonds and work with Massey. You can be assured that he is always there if the store is open, and he takes his business with each customer very seriously. We have recommended Massey to others, and we recommend him to you too!

Di
Review №39

I have nothing but praise for Massey! He takes his time with us, explains everything thoroughly and is a pleasure to do business with! His professionalism and honest put my fiancé and I completely at ease when we decided to look at engagement rings. I LOVE MY RING!!

Ri
Review №40

Massey from Frank Salese Jewelers was very helpful in selling a piece of jewelry that was no longer needed. He was helpful and educating us about the piece and what it would sell for. I will rely on Massey in the future for our jewelry needs.

Wi
Review №41

After going to a big name store on Jewelers row and purchasing wedding bands we decided to walk around. We just so happened to pick Frank Salese Jewelers and we are so glad we did. Massey could have not been more helpful and accommodating. He was so helpful that we ended up purchasing our wedding rings there and going back to the original store to cancel our order. Massey went above and beyond for us, I even sent him an engagement ring that I purchased from another store to size and he did it no questioned asked. If your looking for a Jeweler, Massey is the person you want to deal with. We will be repeat customers for life and I will refer everyone to him.

Th
Review №42

This is the only jeweler I will go to in the city. They have a wonderful selection and they take care of you. I highly recommend Frank Salese

Ge
Review №43

Always a great experience at Frank Salese! Since purchasing my wife’s engagement ring 20 years ago, it is the only place I shop for jewelry. Fantastic jewelry and top notch service from Massimino!

Ni
Review №44

Like everyone else has stated, Massey is simply awesome. When shopping for my fiances engagement ring I did a considerable amount of research before stepping into his store, to include, reading several websites on how to tell the quality of a diamond, looking at diamond prices on websites like jared allen and blue nile, and going to different big chain stores and getting prices on ring. I found Frank Salese Fine Diamonds through a website that vets jewelers and recommends those that pass their standards. I never mentioned to Massey of any of the research that I did on my own. When I sat down with Massey he walked me through step by step of how to check the quality of a diamond, how to notice imperfections, and guided me in finding the right ring for my fiance. The best part is that the price was considerably cheaper then all of the big chain stores on a similar band with similar diamond quality. I will be going back to see him shortly to purchase our wedding bands.

Je
Review №45

My fiancé and I decided to walk around Philly to look for a ring but after stopping in at least 7 stores, nothing jumped out - until I saw Frank Saleses window. There was a ring in the window that looked perfect (although, it wasnt the one I ended up getting) so we stopped in. Massey greeted us and showed us what other options he had. He listened to exactly what I was looking for (unlike some other stores) and brought me a few selections and there it was! I found the perfect ring to compliment the infinity band of my engagement ring! Massey kept my engagement ring for one week so that he could make a mold and get the perfect fit - and while he had it, he put it through the cleaner for me! When I got it back I was almost blinded by the sparkle and I hadnt seen my ring look that good since I first got it! Massey made my fiancé and I feel very comfortable, he remembered our names when we went back, and we had a lot of fun talking while we were looking at rings. I would HIGHLY recommend Fank Salese Fine Diamonds to my anyone looking for high quality, custom jewelry!

Da
Review №46

Excellent customer service, quality custom work all done in-house, and the price was fair and reasonable.

Ti
Review №47

When it came time for me to begin researching an engagement ring for my girlfriend, I wanted to start at the heart of Jewelers Row on Sansom St in Philadelphia. This is my second marriage, and my budget was considerably higher than when I was 22 years old.First I determined the jewelry shops I’d be visiting on that Friday - I took an entire day off work, and headed into downtown with a small notebook, an idea of the type of band, setting, and cut of diamond I preferred, and a budget in mind.I stopped-in to Barsky, Sydney Rosen, Safian & Rudolph, Harzin, and Frank Salese - in that order. All four I visited first had a level of education and salesiness - if that’s a word. My goal for that day was to be educated, not sold. And I was not swayed by the size, looks inside, or outside of any of these shops, and they did vary widely. Barksy and Harzin showed me ring settings and diamonds that met my preferences and budget and presented options that I felt could be in-the-running as possible selections.In the mid afternoon that day, I walked into Frank Salese and was greeted by Massimino Russello, “Massey” for short. I was told by my friends to ask for Massey because of the positive feedback and the long-term relationship my friend and his parents have with Massey. I sat down, introduced myself, and told Massey why I was there, the other shops I had visited before his, what I was looking for, my budget, and what I had already seen that day. The first thing Massey did was establish a relationship with me, and asked me about me and my girlfriend. I felt he wanted to know who we were before diving in, and no other jeweler took the time to lay this ground work. Once Massey understood the style of ring and diamond cut I wanted, and what I had already seen that day, he began educating me on what’s important and what defines higher and lower quality stones in the cut I wanted. I realized from that discussion that what I had already seen that day were in fact not the highest quality stones I could get in my budget.Massey had a few stones on-hand that were excellent examples of the type of cut I wanted and explained all the details, went over the four-Cs of each, and showed me the GIA certificates of each one. While I eliminated those first few stones, within an hour Massey had already helped me understand what I could get within my budget and the characteristics that were important for the type of cut I wanted. Massey asked if I could come back in a few days after he could get a couple diamonds that were in my budget, and that he felt were high quality excellent diamonds.On my second visit, he showed me an absolutely gorgeous diamond in the cut I wanted. Then we discussed the setting, and here is where Massey blew me away. My girlfriend’s favorite color is green, and although her birthstone is not emerald, I wanted something very special in her ring; something one rarely if ever sees in an engagement ring. Massey showed me a gorgeous setting with fine scroll-work, and a split shank with small diamonds up the middle of the split shank on both sides of the band. He suggested replacing those small diamonds with emeralds and I thought that was brilliant, but I really wanted to “see” what that would look like. He walked in the back for 2 minutes, came back, and the diamonds were colored green!! He did the simplest little thing that closed the sale - he took a green sharpee marker and colored the little diamonds green. That helped me visualize exactly what my girlfriend’s ring would look like! Sold! Massey worked further with me to tweak the band and halo design, took my deposit and we completed the sale.Massey is a wonderful jeweler, and a wonderful person himself. He took the time to establish a relationship with me, didn’t try to oversell me, and I felt he gave me a very good price based on other rings I had seen during my shopping process. I would highly recommend that you visit Frank Salese for any of your jewelry needs.

Ju
Review №48

We selected our engagement ring and wedding bands from Frank Salese with Massimino and keep coming back whenever we are looking for that special gift. The quality of their diamonds and service cant be beat!

sa
Review №49

Very lovely place

Information
31 Photos
49 Comments
5 Rating
  • Address:733 Sansom St, Philadelphia, PA 19106, United States
  • Site:http://franksalese.com/
  • Phone:+1 215-922-5995
Categories
  • Diamond dealer
  • Estate appraiser
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:9:45AM–5PM
  • Tuesday:9:45AM–5PM
  • Wednesday:9:45AM–6:30PM
  • Thursday:9:45AM–1:30PM
  • Friday:9:45AM–5PM
  • Saturday:9:45AM–5PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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