Was a pleasure from start to finish dealing with Johnnie (what a hoot! Great salesman and personality). Steered us to what was best for us, explained all the differences, and why we didn’t need more expensive to get good value. Would recommend Johnnie and Mattress Warehouse (we were at Phoenixville Pa) to everyone as I’m sure there’s something there for everyone. Very professional.

Our salesperson was Jeremy. He was extremely knowledgeable and helped us choose the best mattress for our daughter. He was very personable, polite and pleasant even though it was the end of the day and I am sure he had a long day! We had a great experience and highly recommend Mattress Warehouse in Phoenixville. Ask for Jeremy!! He was great!The delivery was just as good. The delivery men were polite and respectful and called to even deliver it earlier in the day. It was great!

Excellent service. The salesperson Johnnie took the time to make sure we picked out the right mattress. There was no pressure to buy the most expensive mattress but rather just help du that we found the one that best.suited our needs. The delivery date was arranged immediately. Highly recommended!

Johnnie was a awesome salesman knew exactly what I neededI highly recommend him

Great experience. Johnny and Jeremy were very knowledgeable and super friendly. Highly recommend. No sales pressure. They just want to focus on getting you the perfect mattress for your needs.

Go see Johnny, very helpful. We needed a bed for an elderly relative living into senior living and needed it on the spot. Johnny was helpful, professionals and helped us find a great value!

Went to Mattress Firm to see what they had, and intended to stop a few other stores before deciding where to buy mattresses for our split king adjustable.Johnnie was very helpful, knowledgeable about his products, and had us try many mattresses and explained why some would not be a good fit. His professionalize was above par!!We ended up not going to any other stores, and purchased the two mattresses, and delivery is this weekend. NOT 7 months from not like some other places.We will be recommending Mattress Firm and Johnnie to friends and family!

Johnnie was super helpful, I came in needing a split box spring because of the old Phoenixville home styles - this is the only place locally that stocks them so I was on my way in minutes and able to enjoy my bed not being on the floor the same night I started shopping.

I had a wonderful experience and loved the salesman Johnny! He was excellent and friendly and accommodating! I’d highly recommend going!

Johnnie was professional and courteous. I called first and he suggested to find the right mattress for my needs I should stop in if possible. He was knowledgeable and took his time giving me the best options and even ones I might not have considered. I went in with an idea and left with something very different but to my needs and I cannot wait until my new bed is delivered. He made sure I tried everything that was best suited for me and then did not push or try to sell me. He gave me the time to decide what I needed and was comfortable with. Great experience!

Working with Johnnie was a wonderful experience! He helped us select a mattress with humor and patience. We never felt rushed or pressured and are looking forward to our new mattress arriving on Friday!

Johnny provided great service which was informative and fun and led to a great purchase. Highly recommend

Jermey was incredibly helpful and fun to work with. Made something I wasn’t excited about fun and easy. Highly recommend.

Fantastic experience. Have purchased from here multiple times, wonderful service and pricing. Johnnie was a huge help.

Jeremy and Johnnie were super helpful when my husband and I came in to purchase a mattress for our new home. We were both overwhelmed with the options and Jeremy knew exactly what to steer us towards! Johnnie made the purchasing process fun and easy, and we are now sleeping on our new mattress and love it!

Johnnie was excellent to work with for selecting a mattress. No nonsense, direct, honest, patient, informative, friendly and professional. Made the process of choosing the right mattress easy for us, even with a 4 and 2 year olds in tow! Couldn’t ask for more. Thank you, Johnnie!

Ira was extremely knowledgably about the different mattresses and quickly narrowed down our need. He thoroughly reviewed, which set our expectations on the process. Through the assistance of Gina, they met our budget. The delivery team communicated via voice and text, was on time and courteous. The whole process went well. Thank you to the MW team.

The sales person called 5 stores to find the out-of-stock item I wanted.

Really glad we choose this Mattress Warehouse location- Johnnie listened to our needs,had us check out lots of mattresses and we are so happy with our choice based on his knowledge.Delivery was seamless- arrived on time- they brought in the new set,removed the old and were done in 15 mins. Highly recommend seeing Johnnie.

The delivery guys really came thru for me...getting into phoenixville is tricky with a truck because of two underpasses that dont allow trucks. They needed to make a significant detour to ensure my matress was delivered today!! They arrived and were so professional. With my store purchase, johnny was a great help...a type of salesperson I really appreciate who helps u with your options but does not make u feel pressured

We both have very different sleep needs and Johnnie spent the time to make sure we had the most comfortable mattress.

Jeromy is knowledgeable, kind, personable and knows his stuff! Ask for him👍

Johnny was so helpful for me and my husband! We honestly had no idea what we wanted/needed coming in, and he made it so easy for us to make a decision! Highly recommend!

Kyle was incredibly helpful in assisting us to find the right bed! Very personable and not pushy at all. We were in and out in no time at all, and walked away with a great bed!

If youre in the Phoenixville area, do yourself a huge favor and go see Johnny at Mattress Warehouse of Phoenixville. With our first child on the way and the routine discomfort that comes with sleeping while pregnant, my husband and I decided now was the time for a new mattress. We started browsing online but it was impossible to decide just based on reviews so we visited Mattress Warehouse and were greeted by Johnny and Jeremy. There was no sales pitch or efforts to get us to purchase the most expensive option. First Johnny listened to us then we listened to him. The expertise, professionalism, and attention he gives to each customers sleeping needs helped us get the mattress we desperately needed and we couldnt be happier. Jeremy was great too as he processed our order. Skip the online mattress shopping. Just go see Johnny at Mattress Warehouse.

Went in with the idea of just a single twin, came out with two amazing beds for the family. Didnt feel pressured at all and Johnny was very helpful showing us which bed supports best. Great sense of humor too! Highly recommend if you are in the area.

Johnnie was very knowledgeable about all the mattress brands and what criteria to apply when determining the best fit.

Ira and Jeremy were incredibly helpful. Great prices and great selection.

Courteous and knowledgeable salesman.

Kyle was extremely knowledgeable about the product in store so we felt confident in making an important purchase like a bed. We are happy campers (sleepers)!!! Thank you Kyle!!!!-Jake and Melissa

Stopped in for a few mattresses. Kyle was very knowledgeable and helpful. He walked us through various options and products. Kyle was able to resolve an inventory issue so we could get delivery prior to Thanksgiving.Highly recommend!

Great service and communication

Recently stopped in with my girlfriend to browse for future intentions on buying a mattress when the Scottish fellow I believe by the name Johnny/Johnnie joyfully and thoroughly lead us through the store on a well balanced budget/ comfort hint through the store until we walked out sold on a mattress and a sale on his pocket. Best experience Ive had with any business of any nature.

Employees there are nice and have pretty decent deals

I hate mattress shopping almost as much as car shopping, but had a very positive experience with Kyle and Johnny. Highly recommend stopping by if you are in the market for a mattress.

Kyle was great! Very friendly and informative. He helped us narrow down what we were looking for, and were very happy with what we got. Thanks Kyle!

Friendly knowledgeable staff

Very friendly and informative sales staff.

Walked in to the store just to browse but Kyle was so helpful we ended up closing a nice deal for both of us. I was extremely satisfied with both his professionalism and expertise.

Kyle was great! Johnney was there too! Great team!

JOHNNIE WAS AWESOME...VERY INFORMATIVE, VERY KNOWLEDGEABLE...PROFESSIONAL N DIDNT RUSH...GREAT PEDSONALITY DOWN TO EARTH...EVEN ENJOYED THE TIME WE WERE FILLING OUT PAPERWORK...VERY GOOD SALESMAN N PERSON!!!

Johnny at the Phoenixville store was extremely helpful I purchased a mattress in December trying to save money even though Johnny said it may not work I bought it anyway ended up returning it and purchased a higher quality mattress I have not received the new mattress yet I feel pretty confident it will be the one for me thank you Johnny it was a pleasure dealing with you

I don’t normally post reviews but I had such a great experience with Johnnie that I wanted to share. He really helped me to find a new mattress fast and within my budget. So helpful and not pushy. The mattress was delivered the next day even after the truck had issues, they still came and were also very helpful. Highly recommend....

We came in with the intention of just trying a few mattresses that we saw online. Johnnie and Diane were both great at helping us decide which one was best for us. They were also both very personable. We didnt feel any pressure in choosing and they were very understanding with our budget. We had gone to Mattress Firm, where they seemed to care more about making a sale than what mattress was best for us. We definitely feel like we got a great deal and are confident in our choice. Were thankful that we ended up buying from here instead!

Johnnie was very nice, friendly and super helpful.

Worked with Johnnie he was great

Had a very pleasant and productive experience. Johnnie was a delight to do business with. Delivery was prompt and delivery men very polite and careful

The place was honestly great. I wasn’t hassled, but when I said I needed help I did a 3 minute questionnaire to find the perfect mattress for me. Ben, who was very knowledgeable, was able to answer all my questions and pointed out things I wouldn’t have known about. He also worked hard to ship my mattress next day (free). Haven’t slept on the bed yet, but as far as customer service goes- this was a A+ experience.

We recently moved to Phoenixville and needed to buy a bed for our daughter. Johnnie was very helpful throughout the entire process, from selection to purchase to delivery. His customer service is just excellent. We will definitely be loyal customers.

Diane is the best salesperson. Friendly, knowledgeable of all of the products. The prices are very competitive. I recently purchased Two Queen Mattresses Bed sets. Then return to purchase a Storm Thunder Pillow.

Awesome experience at mattress warehouse. The gentlemen who greeted me at the door made purchasing a mattress a not only painless but a pleasurable experience. And I am sure I will love my new mattress. Thank you J M

We went to Mattress Warehouse today and had such an amazing experience working with John Morrison! He is the best in the business! This is my second purchase experience and every time he is knowledgeable, courteous, and and never tries to sell you on an overly expensive mattress that doesnt meet your needs. Besides all of that he is down right entertaining!! We are a family of 5 and we need two other mattress in the near future and I will be sure to pay him a visit for any future needs!

Best place I have ever shopped for a mattress. Johnnie was not only knowledgeable, but answered all of my questions and took the time to explain everything in detail. Would recommend to all my family, friends and neighbors!

Johnny and Diane were AMAZING. They did everything humanly possible to work with our budget AND make sure that we got exactly what I wanted. I would ABSOLUTELY recommend purchasing here!

Ben was most helpful. Excellent product knowledge, listened to and understood my needs, offered alternatives in addition to what I needed without any pressure. Completed sale within 30 minutes. Price, product and process overall excellent. Highly recommended.

The customer service at the Phoenixville location was great! We came in search for a replacement mattress for a manufacturer warranty claim, so we weren’t even buying directly from the store. But regardless, Nancy was so helpful every step of the way in search of a comparable and comfortable replacement for us. They also had a larger selection of top quality mattresses then anywhere else we looked.

Mo was great, and the prices were excellent. Second bed I bought from them.

Excellent, thorough, fast experience. Very respectful and helpful staff. Johnnie was great!

I worked with Diane to find the perfect mattress for myself. It was a great experience from beginning to end. The other gentlemen that work there are super nice too. My mattress was delivered a few days ago and it has been absolutely wonderful. I love it. I thank Diane and the rest of the staff for all of their help. My back thanks them too. :-)

We went in to purchase a mattress having an idea what we looking for. We met Johnny and he had us lay on a couple different ones to find the best fit for us. We were able to feel differences and Johnny helped us to select the perfect mattress for us. Thank you Johnny!!!

What a nice surprise for an expensive chore, thank you for such a fun buying experience.No hard sell, helpful, insightful discussion of what we needed, great humor. Johnnies a pleasure to work with.

Ben was very helpful; I did the Bed Match analysis and then he showed me three reasonably priced mattresses, one of which I purchased. The deliverymen showed up on time and made quick work of removing the old mattress and box spring (through a tight clearance) and installing the new mattress/box spring. I am looking forward to going to bed tonight!

Ben is extremely knowledgeable, friendly and not pushy at all. Our decision to purchase was not only based on need but Bens professionalism. We also liked talking with Diane she is a joy. Thank you both!

Diane was very knowledgeable and extremely helpful and friendly. She went to great lengths to find us what we needed. Everyone here was very helpful and friendly.

Both Diane and Johnnie were very helpful and informative. Great personalities and customer support!

Staff was friendly and easy to work with. Was knowledgeable and helpful. Enjoyed John and his coworker.

The customer service at the Phoenixville location is wonderful! Ben was very nice and knowledgeable about the mattresses. I described what we were looking for and he showed us exactly what we wanted. The store honors the price match, too. We bought a bed frame and I found it online the next day for less and after I emailed Ray the info, we received a partial refund. Would definitely shop here again! Cannot say enough about the service here.

My husband had back surgery a few weeks ago and we had been sleeping on an ancient mattress. Needless to say, we were in desperate need of a new bed! We were pretty much sold on purchasing a Casper, but decided to check out Mattress Warehouse before we made the purchase. Johnny & Diane were so helpful, knowledgeable, and non-pushy, that we ditched our original plan and purchased the perfect mattress that was delivered the next day! We are so happy that we didnt settle with a mattress that came in a box!

We were in the market for a new mattress and bed frame and decided to stop into mattress warehouse as we live in the area. The guys were awesome and very helpful. We had everything delivered in a couple days and couldnt be happier. Highly recommend them!

Just want to share the excellent experience I had with Diane, Johnny, and Ben at the Phoenixville Mattress Factory location. The whole crew was incredibly helpful, got me set up properly according to my needs, and were an absolute pleasure to talk to. Highly recommend, will be back in the future! Thanks yall!

The service at this store is simply phenomenal. Ben was so helpful in making sure that I found the perfect mattress. I would definitely recommend this store to anyone looking for a fantastic mattress buying experience 😃

Great experience. Talked to Ben on Monday - told him what I needed. He was very knowledgeable & helpful. I said I wanted to talk to husband. Went back on Wednesday Diane knew exactly who I was and knew what I wanted. I ordered my beds in and out in 1/2 hour.

Recently we needed to purchase a new mattress set. I arrived on a hot Sunday afternoon and Johnny was a spectacular salesman. He patiently answered all of my questions as I bounced around the store trying the different options. There was a problem with the delivery later that week and when I called the store, Ben immediately stepped in to assist, as Johnny was covering a different location. I never felt like a burden and it was evident that this team works very well together towards exceeding each customers expectations. Would highly recommend this location!

The store was really nice. It is organized and clean. The bed computer is very useful and Ben is really knowledgeable.

Ben And Johnnie are the best. Thank you very much. 🤩

We needed a bed frame, box springs, head & foot boards FAST. Wed been shopping the net for a week and besides having to assemble everything ourselves we also had to wait for a couple weeks for a bed to ship.On a whim we stopped into the new Mattress Warehouse shop that just opened in our town. We were greeted by a lovely woman who put us in the capable hands of Ray (a delightful character) who made shopping fun !! We saw a display bed frame that was perfect and Ray arranged the purchase for us knowing we didnt want to wait for weeks to have one ordered.Top it all off with good, old-fashioned service i.e.: free delivery and set up and there are many reasons to shop Mattress Warehouse. Thank you friends, we love our new bed!!!

LOVE this Mattress Warehouse! Diane was so helpful and patient, I am so excited about my mattress!

Quick sales process giving me exactly what a needed. Delivery was quick, clean and done before I could make them a cup of coffee.

Ask for Johnny, a Scottish Chap. Very informative on what I was looking for as well as cost. Got the mattress I was looking for at a great price.

Johnnie did everything he said he would do. Ordered it at around 3 PM and had it next day by 7:15 AM. We are very happy with everything.

Purchased a floor model mattress from the Phoenixville location for a guest bedroom.The sales (Ben and Diane)people were professional and offered great advice and service each time I was at the store.When I made the purchase, Diane and the store manager were the only two there. The store manager did not help at all with moving the mattress/box spring or replacement of floor model. As a customer, I should not have had to help out with that. Just didn’t want Diane to feel she had to do it alone. The manager should have jumped in the second she saw a paying customer moving a mattress & box spring through the loading area.Management should be setting a good example. She definitely did not!!!

Great prices and friendly staff that put up with our sense of humor.

Great store, good prices. Great customer service

Great customer service and education from Nancy the other night! It was our first time mattress shopping and she truly educated us as to what would fit our needs individually and give us a great nights sleep!! Thank you!

Diane, Ben, and Hank were great. Diane was so knowledgeable and patient while helping us find a mattress and gave our young daughters markers and paper to stay entertained. Ben even made them balloon animals! :)

Went in, wasnt pressured at all and the salesperson Ben was absolutely amazing. He made the process easy as pie and answered every question i had. Couldnt be happier. Everyone, go see Ben for your next mattress, the guy is the best salesperson in any industry ive ever come across! 808

Great prices on quality beds, Johnny was excellent to work with and was very helpful.

Huge thanks to Diane and Ben at Mattress Warehouse in phoenixville for helping my husband and I find a great bed to fit both our needs. The time they spent helping us find the mattress was extraordinary and the satisfaction we have leaving is worth the great price we received in finding our perfect place to rest our heads at night.

Diane was so helpful and patient. David was also helpful with questions I had.

Diane was very helpful and pleasant to deal with. Hopefully we wont need another mattress anytime soon, but if we do well be going back.Thanks!

Very knowledgeable and helpful. Good fast friendly service. Definitely recommend. Diane was very easy to work with and made it easy and fun.

Ben was awesome. Very helpful and incredible service!

Great help, very friendly. Got exactly what I was looking for and also they helped me with things I’ve had an issue with from Sleepys. Would 100% reco stopping in if your in need of pillows beds or adjustable bases!

Ben was very friendly and helpful as he worked with me to get my parents new beds!

Great service, great customer service, this review is for my parents who shopped there the other day and were completely satisfied with everything.

We went in to buy a new mattress for my daughter. Our salesperson was friendly, helpful and determined to help my daughter find the best mattress for her. The process was quick and painless, and the mattress was delivered to our home two business days later.

Very knowledgeable and helpful salespeople. Would recommend highly. Diane is great to work with.

Diane and Johnie very helpful, we bought a new mattress and adjustable frame queen size. Very excited.

Good enough selection. On the expensive side. Friendly service from Scotsman Jonny.

**EditedAlthough my experience with Diane was positive, when I called today to check on my delivery for tomorrow, I was told, by Diane, that my mattress, box spring and frame would be delivered, but that my headboard was on backorder...until January. Eight months from now. When I asked why I was not advised sooner, I was told that they did not know until today. She asked if I wanted to come in and look at the other headboards, but I declined and asked that my money be refunded and I will go elsewhere for my headboard. Sorry folks, I can no longer recommend this location. I am frustrated and disappointed.