If I could give minus stars, I would! I work inMandeville and live in Picayune. When I left work today I called the pharmacy to ask if my prescription was ready. I was on hold from the time I left work until the time I walked into CVS. As I approached the pharmacy there was one person ahead of me checking out. I asked the person behind the counter why they didn’t answer their phones and her response was that they were “too busy”! Asked to speak to the manager and she asked me to step to another window and she would have the pharmacist speak with me. The pharmacist reiterated what the counter person told me. This practice is totally unacceptable.The fact that someone can’t take a moment to answer the phone and acknowledge the caller is ridiculous. All I received were excuses for very poor customer service. Will NEVER patronize this store again.
DO NOT GET MEDS HERE. I went to pick up my mothers medicine for 3 days in a row. I waited in line inside because the line for the drive thur was wrapped around the building. I watched as she told the 5 people ahead of me the same exact thing. We do not have it ready, we do not have your insurance. There was a problem with every single persons meds. She got to me and said the same line. When i told her this is my 3rd time trying to get this from my mom, i was promised it would be done today. My mothers medicine is on automatic refill with the same insurance for the last year. She then says well its not ready and her insurance doesnt cover. She made me put her insurance in then they refused to sell me one pill for my mothers heart. We switched everything to walgreens ! DO NOT USE CVS IN PICAYUNE!
Always nice people and good service
Freaking nightmare, workers are very rude, never answer the phone, was told because they were running register. They arent busy enough to not answer phones. Just horrible pharmacy
The pharmacist don’t even deserve this one star you’re rude and they lie so bad about when your prescription can be ready they will fill it when they feel like it . I bring my prescription there she tells me it’s gonna have to be tomorrow then I’m like whatever so she comes back to window said she might can get me tomorrow afternoon then she comes back and says yes meds is on back order !!! And they are so rude !!!!!
I sat on hold for an hour and a half. They never answered the phone at the pharmacy. I need several refills and cant get any until i go up there. I will be looking for a new pharmacy tomorrow.
One of the rudest pharmacies in this small town. Takes hours to fill a small prescription, even if its an automatic refill, and if you show up 5 minutes early, they still make you wait. They make you feel like they are doing you a favor by filling a prescription instead of them getting paid to do their job. They are always short tempered and always out of the medications you need filled, asking you to wait a week or 2, for a medication you need that day and have been getting filled there for years. Its just getting worse n worse.
Rude people. Slow service. Don’t waste your time or money with these people. They just don’t care about anything.
They always are very professional and helpful every time I walk in! Best CVS I’ve been in by far!!
Will not answer phones in the pharmacy. Very rude
They made a mistake with my ins.and insisted they were right. Went for 2days without insulin. Insurance co. Finally told them how to correct their mistake and got my insulin. Got four Humilog pens from them that were bad!!
Always pleasant experience when need to go there
Do NOT use pharmacy. Never stocked with medications you need, staff is unprofessional! Calling customers CRACK HEADS that just want to know the status of their medications!
They aren’t friendly at all. They are slow, because they don’t have enough employees to meet their demands. I sure do miss Winn Dixie.
Hire more folks, very unprofessional. Telling someone they stop taking scripts at 130 in the afternoon. No other customers in the store. Act like you want to help folks not push them away.
Customer service is good, could be better if they would hire more people..
Makes My Cathy happy...
Heard they were going to 12-6 on Sundays.
Great people
Distance is incorrect.
Rude/Poor customer service.