July 2021 I went to purchase braiding hair to support small, minority-owned businesses. The sales men said hello then returned to their conversation providing very little customer service but not overtly rude. I returned a week later to purchase extra bags of hair. The door was locked and no one was there! Its Monday at 11.45 am! Online hours state opening at 10 am Mon-Sat. No store hours listed on the property. No sign stating Closed for lunch. Well be back in 20 minutes. I chose to wait for ~10 minutes. Nothing. But the Open sign in the window is lit up. Ill think twice before returning. Or call first. Signed Disappointed. πPros. Very reasonable prices. Large assortment of products. Cons. Customer service. Store closed when hours specified open.
I always go here for all my hair supplies and the guy who runs the register is always on point. Highly recommend.
Great prices.. good customer service..
They had what I was looking but the lock on the case was broken and we couldnt get in to get the item.
My go to store.. love them
Go there all the time. My products are always there. Why do you think I return again and again!!!
Hair from Aldis.
I gave one star only because 0 stars wasnβt an option. This location is beyond unprofessional. There was trash all over the place. The guy working is clearly doesnt care about the needs of his customers at all. He made me wait for a receipt because he ran out of paper even after I offered to take an email receipt his response was βoh I got tons a paper you gone get a receipt today you ainβt even about to put me through all thatβ his overall tone and attitude was rude. I will never spend another penny in that store. I came in to spend more money but ended up leaving because of his attitude
I really like the beauty supply store. Its a very nice place for the type of neighborhood that its in. You can get just about any type of hair products that you need. And I would recommend the store to all of my family and friends.
Found what I needed, customer service is okay
Nice spot. Glad we have another option like this. The guys in there have always been nice to me the fews times Ive been in there.
They are so nice and welcoming only place i buy hair from
When I walk in here I dont feel out of place. They greet everyone the same and treat everyone the same. They are honest and informative. I am happy with all the products that I have purchased here. They prices are reasonable, also.
Iβm completely discussed, I called to see if they have a certain product the guy who picked up the phone didnβt have no idea what I was talking about and didnβt even look. I traveled to this hair store to look and it was right there, I ask to see it and the product was all dusty and plus Expired, the worst part is it expired 2016.This is a small establishment it should not be that hard to keep a nice kept inventory and to make sure all products are in good condition.
5 stars its clean organized and the brother thats in there well mannered and very assistanted... No complaints Ill definitely shop and go back when needed.
Convenient and they have nice selection, But twice Ive bought products and they were expired. I stick with buying hair here nothing more.
Nice always have what i need
The nail shop is now the worst next to BT nails on 5th Ave
Nice things inside. wigs price nice found my lace front for $27 with taxππππ
This shop has a wide selection of products at reasonable prices; the staff are friendly and very helpful as well!
This business is quite unprofessional. On many occasions I have come in to find the retailer asleep on the couch in his store. There have been times I have called the store to verify if they carry a specific hair brand and they NEVER answer. I understand them not wanting to disclose prices over the telephone but its an inconvenience to travel to the location of this store to find they do not sale many of the brands I am looking for. The environment is offensive with inappropriate jokes and being serviced by a man in a wife beater (t-shirt) and baggy pants. To make it worse to get to the store and find that the retailer has no change and must walk to a local convenience store to get change is just not what is expected from a professional business. I will be taking my money else where until they grasp the true meaning of business and professional service!!!
The guy who runs the store really knows his stuff lol hes very helpful and always has the latest products ππ
They always have my favorite hair at reasonable price .
Nice
Well stocked store and friendly atmosphere π
Best beauty shop i ever seen
I accidentally bought the wrong hair I didnt even drive off before I realized I made a mistake n he wouldnt let me trade it he doesnt have price tags on the items so u have to ask him how much is this and that he prices things depending on his attitude
Poor customer service
This place is an absolute joke
Closed on Sundays