I dont know if Im more upset that I didnt discover this store til now, or upset that now Ill always know its here to tempt me. Rockler has all the supplies, tools, and materials I thought I could only find online. They offer classes and the staff are super friendly and helpful. I only stopped in and grabbed a project scrap, but Tom was super helpful and friendly to me. Ill be back soon.
Great store at Robinson Town Center. Miss the location on Ross Twp, but still worth the trip. Much bigger, and more merchandise. They always have what I need. Very helpful. Associates are not pushy to make a sale. Love that they will provide you with a demo of a piece of equipment that you are interested in purchasing.
Seems like this place is closed more than it’s open. With the internet shopping being what it is I’m not sure why I waste my time. Not like they’re offering incredible pricing or anything…see ya Rockler hello internet next day shipping
Did some recon for a possible future endeavor. Found the supplies and prices on some pieces that i had purchased recently at a big box store to be very competitive. The Staff was helpful and willing to help.
I love Rocker stores. They are clean and the employees are all well versed with every product. They give honest reviews and sound advice.The prices seem steep but nothing there is junk. Youre buying quality and must consider purchases as investments. You want a one time tool for cheap go somewhere else. If you want a powerful tool that gives clean cuts and consistent work, buy here.Talk to the manager Vince. Hes great and helped me out a lot.
Helpful and Very knowledgeable staff. This store is for more specialized tools. You wont find a common drill here.
The staff is very friendly and extremely knowledgeable about their tools, functionality and purpose.
Amazing first time there. Definitely coming back
What a great set of guys working there. Very helpful and courteous, they even helped me load the workbench! Thanks for all the help.
Package was shipped to my billing address rather than my shipping address. They are resending it
Staff was pleasant and helpful with finding my products.
Always helpful staff, and great selection. Love the new location.
Really nice and organized store. They have a supply of some exotic woods which is nice too. Prices seemed pretty reasonable on most products.
Amazing customer service!
Everyone there is very helpful and nice, will definitely go back for more exotic wood again for future projects.
Great place friendly staff. Only issue is their move way out by Pittsburgh Airport. Location they are in presently is very good. Now you are going to have to deal with traffic going through Fort Pitt Tunnels
Great new store for all wood working needs! Tons of wood selections and all the tools needed to make any project.
New to woodworking, Im mostly interested in handtools. I went in initially looking for a particular log splitting tool. I walked around the store for maybe 10 minutes, seeing what they had, and had no luck finding it. I was completely ignored by the multiple staff standing around chatting with other customers, likely because I am female. Only once I stood in the checkout line empty-handed and asked them was I helped. (they didnt have the tool either.)
Nice big new store. The staff was very helpful with a price adjustment. Thank yoh
Everything I needed, along with great advice
Rockler is incredible. Great selection of almost everything from hardware to finishes, as well as any woodworking tool or jig you could possibly imagine.
Very knowledgeable staff. Tom is the best!
Great best store ever
Thank you, Shawn! I appreciate you going above and beyond in showing me the Shark HD5 machine and for your patience! This is why my Husband loves your store so much!!!
Excellent place for woodworkers
Full range of woodworking supplies and hard to find hardwood lumber. Knowledgeable and helpful staff.
Great service! Great selection of Pen Turning Items.
Good place for higher end woodworking jigs and hand tools. I usually can get pretty good advice and customer service. They have a pretty good selection of cabinet hardware and hinges as well.
If you like tools for woodworking, you will think youve died and gone to heaven when you walk in the door. They have a huge selection of equipment to set up your dream workshop, including tables, dust collection, safety tools, and paints, stains, and varnish. They carry a supply of exotic wood and have an impressive set of instruction books.Im holding back on the fifth star because their tools are mostly for FINE projects. You wont find axes, adzes, or more heavy duty tools. Also, Ive had mixed experiences with the knowledge of the staff. I would expect they all would know where to locate items in their flyer.
Love this store. best place to shop for the advanced wood worker or the amateur hobbyist. Great selection of really hard to find tools and hardware. The employees are extremely knowledgeable and are always willing to help out.
Staff was awesome and knowledgeable. the store was clean and neat.only 1 minor problem: many small pieces of wood have prices on them clearly labled... and others do not... this creates a misleading situation when you grab a piece of wood that is next to the $4.99 pieces and at checkout its 19.95. do that with 5 pieces and instead of a $25 bill your at $100... (annoying. jeez, just put a price on it, its already got a sticker. )I would like to see management address that. otherwise would have been a 5 star rating.
Best place in the Burgh for woodworking supplies!
Order on line . Dont have much in stock
Live this place. A little on the pricey side, but has so much stuff that you cant find anywhere else. Great selection of hardwoods and jigs for the amateur and experienced woodworker.
Great woodworking supply store.
Fast, quick service and knowledgeable about customer needs!
Outstanding team of people..very comfortable to deal with and ask questions..
Got a gift card for my dads birthday and staff was great. They know him by name. Also enjoyed the the classic rock music. They know their people.
The sales rep were very helpful and knowledgeable. They have the best tools and the wood is a little pricey but the quality is outstanding.
Not only do they sell quality wood and hardware, they are always willing to educate you and offer helpful advice.
Helpful and friendly staff that was knowledgeable about my project. The also have beautiful wood.
Amazing variety of all things wood working related. Hard to find tools and parts, with a good selection of project oriented hardwoods.
Not cheap but they have everything you need right here. Excellent quality friendly knowledgeable staff. I mean really knowledgeable.
Staff very helpful. However, there are many products that woodworkers need that are not carried by Rockler, especially in terms of hand tools.
Rockler is a store of expensive high precision tools and some very expensive wood. It is a store for rich woodworking hobbyests. If you actually make your living as a wood worker you probably could not afford those tools, and you would go to a mill to get your materials.
Wood workers will find what they need. Nice selection of wood.
Great knowledgeable staff, always have answers to questions whether basic it advanced!
Excellent service. Great help
Great staff. Answered my questions. They are experienced
Sales staff is very friendly and knowledgeable. Always willing to help you out and make suggestions or explain how things work.
This place has all the great staff you can not find at a box store,, the location is very good,, the staff is always great,, very professional,, they always are willing to help,, nice layout of the store,, tools,, specialty supplies that you cannot find in most places in stock,, great parking.. I recommend this place to everyone,,
Great woodworking supplies, knowledgeable and friendly staff.
Its the little big box store of woodworking. Prices are a bit high on some items, but unless you really know where to look and are willing to make multiple stops, Rocklers the one stop shop.
First time at the store. Staff was very helpful, especially as I was totally overwhelmed by everything in there
Always a good experience there. Knowledgeable, friendly staff and an extensive inventory makes this place tops on my list for power tools or woodworking.
Great staff and great store.
Always friendly and helpful
Great service very helpful
Good store for the woodworker.
Stood in the store for 14 minutes while three employees just sat there. NO ONE came to assist or ask if they could help. I was looking for a dust collection system. I guess I wont be buying it from Rockler in Pittsburgh.
Its sometimes hard to get an associate to help but they have almost everything
Love going to the Rockler store
Great place
Answered my questions.
Answered my questions.
Plenty of very high quality products but good luck getting someone to help. I was in the store for over a half hour and nobody offered help. Ive spent well over 2 grand in this store this year and the service is horrible.