Great experience. Bill great guy great service every time.
They did a great job on my auto mower guide wide install. I would highly recommend them!
I have been working with Bill Oates from Steel City Mower and Plough for a couple of years now. Bill used to help with servicing my lawn tractor. He is very knowledgeable, gives you fair upfront estimates and stands by his work. Last month, Bill installed a Husqvarna robot lawn mower for my yard. It was a pleasure working with Bill on this project from figuring out which model to buy, he suggested 2 models (315X and 430XH) and said that either one was capable of doing a good job for my yard. I went with 430XH because it had some cool features, the installation itself was a lot of fun. Bill did a great job of patiently answering all my questions (and that of my neighbours too 😀) and training me on how to use the unit. He followed up multiple times after the installtion and came up with aninnovative solution for the steepest part of the yard when the unit was going out of bounds. I would reccomend this company and more importantly Bill without any reservations if you have any lawn tractor repair or need a new lawnmowing robot installed.
VERY HELPFUL FINDING NEEDED PART
Bill at Steel City Mower and Plow is very knowledgeable and helpful. Great small business.
Great service and quick return to rebuild my shave plate bracket along with a new plate on my snow blower, good price for the work, appreciated the pick up service as well
Called looking for a John Deere tractor deck belt and the person at the parts counter was helpful and knowledgeable. Luckily for me it was a part they had in stock. Now my tractor is back up and operational with less than 16 hours down time thanks to this shop. While I was at the parts counter I also had the opportunity to speak with one of their repair specialist about a power washer issue I had been experiencing. Even though there was no guarantee I would bring my power washer in for service he was very informative with possible causes & solutions. Knowing all well that a quote is simply that...a quote. I will be considering this shop for future repairs to my small engine equipment because of their customer service, even though I live in the Cranberry area.
Our business does business with this business. Great business!
Called to order a part and they said it would take 3-4 days. I explained to them that I needed the part this week and they said fine. Called on the 4th day, they told me they never ordered the part! Really? They could have at least let me know, now I’m without a saw when I really need one. I ordered it on Amazon for less. Don’t do business with these people. I would give 0.0 stars if I could.
We had a great experience getting our second-hand lawn tractor serviced here. After calling a couple places with better reviews on Google and hearing that they couldnt pick up my mower from my location, I called Steel City Mower & Plow on a Tuesday to schedule service and they picked up the mower from my house the same day. They called to tell me there were a few issues with the mower deck (as we had anticipated there would be), and gave me an estimate for parts and labor that was exactly what the final charge ended up being. They had all the parts in the store except for one. Bill went to get the part on a Saturday, installed it on the mower, and delivered it that same Saturday afternoon so we could have our mower back before we went out of town. We were very impressed and happy with our service, and we will be getting our lawn tractor serviced here again.
These guys have consistently bent over backwards for my companies business. They take care of people. Would highly recommend
I would not recommend getting your equipment serviced here. I took a mower in to have a belt and blade put on my mower. Dropped it off on a Tuesday I believe and I picked it up over a week later the next Thursday.Took the mower home, Self propel didnt work and the wheels now locked up when pulling it backwards. Call back they say to bring it back in. Okay...Drop it off Thursday, dont get a call till the following Wednesday. I go to pick up the mower, self propel works now but the wheels locked up and the BELT WASNT EVEN ON PROPERLY. I had to point out to the repair guy that the belt was still hanging off the mower. He tried to tell me that the wheels are locking up in reverse due to a safety feature. I put the belt on properly, and voila, the wheels are fine.TL;DR Two Weeks to have a belt and blade put on is completely unsatisfactory in my book, especially when it wasnt done right and I had to tell the mechanic what exactly was wrong. I will not be going back and wish I could get a refund of my $47.00.
Mower got taken in for ez walk cord replacement. Took 5 weeks. Got a completely different lawnmower back. I didnt originally take it to get serviced, but I wish the person that did, never took it here. W11573... Have to buy a new mower now. Thanks...
Bought a zero turn from these guys, great people to deal with. Had a couple issues with my mower and they tool care of the problem fast. Will continue to buy equipment from them in the future
Good, knowledgeable guys. Bought a Rider from them, it came in with a busted part. They sent it back out and hen delivered it a good 25 miles to my house the day it came it. Also because of the hassle they gave me a deal on a new chainsaw and weed wacker. Even though its a little bit of a drive Ill send my business their way every time.
Great service, great people and great prices. One of the South Hills gems!
Very helpful knowledgeable employees. Want the best for their customers. Probably the best mower dealer Ive worked with.
Even though they get busy they always find time to help out and answer questions. Always going the extra mile. Love going here. Great service great lruducts great guys....
*******I would not recommend this business to any one I know***********A business success comes thru its reputation based on service, cost and trust.You did me and yourself a diservice by increasing the cost with out my prior approval and losing my trust. No matter how little or how much its the principal of it. I hope you dont confuse your success by the number of sales or repair that are done by you, by far not an indicator of success.Took my mower for basic service because had sat for two seasons. Was told they would flush out the carb and get it started for a specific amount. When picking it up I was charged a different amount. When I asked why the difference was told that they serviced the carb and it needed a kit and also a filter. Never received a call for pre approval. The counter person looked unphased and said I dont understand as if its ok. It was my first and last visit.
Good service good people all cool
Brian in the parts department had done a great job on a large parts order - All there, on time and correct parts - Thank you
Very friendly, very helpful. I think prices could be better.
I ordered a new expensive mower, with vanguard engine. A guy named tom, told me the dealer was on back order. I contacted the dealer, only to find he was lying! He simply didnt want to pay shipping fee.
Very helpful. I just stopped in to ask for some help with my 8hp small engine.They could not have been more professional and willing to help.
Was there to make a delivery, staff was very helpful, in and out quickly!
Best price I found on an installed BOSS snowplow
Always good service, very knowledgeable and extremely polite.
The owner is severely unprofessional and I would never consider going here again or recommending this place to anybody else.
Very helpful people.
We have brought a variety of equipment in for service without issue. They typically stay open, after hours, to make the repair. We have also purchased from them for years. They have always stood behind their work.
DO NOT HIRE THIS COMPANY.Very unprofessional, very poor and slow service. They do not take responsibility for their work. They returned my lawn mower to me in worse shape than it was in when I gave it to them and they refused to address the problem and claimed that it must have been something I did.
Good place and service
Not a place Id recommend for service. Tried 2 times to get my trimmer repaired. After the second time I called and said it still wasnt running. Brian did not offer to repair it.
Good people
Excellent