I had to laugh, I mean REALLY LAUGH. An ACTUAL PHARMACIST assisted me in transferring a prescription. He was VERY upset that he waited eight MINUTES on hold to speak with someone at the transfer CVS😎 I really wanted to ask him HOW did that make you feel? BUT, he was NOT a‘HAPPY’ CVS Pharmacist! Have you EVER SEEN ONE? I gave the four stars because the technicians are normally really nice at the Plaistow Road location, AND he did say that he internally, via computer transferred the prescription for me.

CVS Plaistow has they most amazing staff! Shout out to Jenn, Claire, Susan, Brian, Amanda, & Jesslyn - as well as the others who I periodically interact with. This staff is helpful, friendly and kind to everyone that walks in that store. They see my face on a several time a week basis and put up with me and all my coupon transactions.I see them all going above and beyond to help customers find an item on the shelves, understand their coupons from the Red Box or just greeting one of the many regulars like myself. I feel more like a friend than a customer when I walk through the doors - and that is an awesome way to do business!Great Job CVS Plaistow! Keep that up!

Pharmacist (tall, blonde hair and glasses) was extremely rude to me and my 3 year old. My son’s DR messed up and sent his script to the wrong CVS. Not only did she lie on the phone about his antibiotics already being filled then canceled and acted like it was the most inconvenient thing in the world to have to do it again because other CVS tried to cancel it, when I went to pick it up, they do not even stock that medication. When I became upset about being lied to she said “well you can leave the store and find it yourself if you want”…. While I holding my sick crying 3 year old who was in obvious need of the medication. Would give them zero stars if I could.

I had a prescription sent from my drs to CVS last week. I called to make sure it could be filled, the pharmacy told me yes, give it a few hours. Later that evening I received a voicemail that they are out of stock and would have it in the next day and I would get a text alert when it’s ready. The next day came, never received a text or call from CVS so I called. The pharmacist said they will make sure it’s filled by the next morning so I said ok. I am now going on week two and received a text that my prescription will be ready at 3:33pm today. I showed up in person at the pharmacy today to get it, a kid tells me “oh the delivery truck came today but your pills weren’t on it., come back tomorrow”. He didn’t write my info down, tell anyone.. nothing! So what I show up tomorrow and it won’t be ready again?!? I AM DONE with plaistow cvs pharmacy. You guys are terrible with service! I will get my prescription filled elsewhere! Two weeks to try an get a simple med .. Absolutely insane

Same great product as Haverhill, but no sales tax!

Went in looking for a lotion that didn’t have isopropyl alcohol in it because I’m allergic so I Asked the blonde tall pharmacist for help half hour before closing and she told me she couldn’t help me find it. she was too busy and There wasn’t a single customer in the store, but yet she was too busy to help me find a lotion that I wouldn’t break out with. She is also very rude to speak too always taking down to me like I know nothing and she is a genius. Customer Service big fat zero! More than likely not going here anymore! Will fill my prescriptions elsewhere as well. Because this is not the first time I have had problems with the pharmacy. Left the store very upset. 😡

Constantly being harassed about coupons my Chris the asst mgr. After speaking with district manager, Chris had been giving me a hard time just because HE didn’t want to deal with them. All done CVS Plaistow.

It is painfull waiting for a prescription to be filled, not because of the time, which is to be expected, but the pharmacy apparently insists on playing their own music while music is loudly playing in the store. Two people have complained already, the guy at the register just laughs. Says he likes his music better. Very unprofessional atmosphere.

CVS In Plaistow has one of the BEST staff around!! I have been couponing at CVS for the last 3-4 years and they are always helpful and patient (more patient than me! Lol). Claire, Susan, Chris, Kayla (who just left🙁) Scott, Amanda, Alesha and several others. Outstanding, helpful and friendly team!And to the reviewer that states Chris doesn’t want to deal with coupons that is 100% false - he was the first person I dealt with when I started and he is always helpful! Even talking about coupon deals that are going on that week.Great job CVS Plaistow peeps! Best team around!

This is a shout out to Claire! I ordered some photos online to be printed. Something happened at the corporate level and the order did not go through. Claire was very helpful and kind through the frustrating experience. Thanks Claire!

I am disappointed by the service at the plaistow pharmacy. Each time I have received the automated message - either by text or call that my prescription is ready, I drive all the way down to the CVS & everytime so far since weve switched to this pharmacy my prescription has NEVER been ready when it says it is.The employees I encounter there are usually minimally helpful and either they have none or only one of my prescriptions ready by the time I arrive. Then it’s always waiting 10-15 minutes for them to finish my order, when I thought it would have been complete already.

I Love the entire crew at CVS Plaistow......they have been so supportive and patient teaching me my job....I am a DSP and responsible for providing quality,timely care for the individuals I support and without the pharmacy staff I would have been sunk......Kudos and thank you all so very much

Pharmacists threw my phone at me and broke it when I called my doctor to speak with them. Pharmacist wouldnt help me receive my prescriptions after I had sugery.In addition, the pharmacy is nuisance by workmans comp claims. They dont go the extra mile to help their customers. I waited over 2 weeks to receive prescriptions. This isnt a 1 time deal. Ive been dealing with this horrific customer service for 4 years. Either new management needs to move in or Ill have to take my business to Walgreens.