Was very pleased with their fall selection of fall flowers. Did this beautiful bouquet for my grandmothers grave.

Store usually has what Im looking for but sometimes its hard to find someone to help but thats not at all unusual these days .I do think the framing department is particularly good .

I was looking for something pacific, which I found online. I ordered it and I was given a 25% discount. The item was available in store. It was held for me and picked up later in the day. Thats what I thought was convenient, easy shopping! Something new for me. Will I do this again? You betcha!

Great store! Can usually find craft things I need. Love it!

I used to love Michaels until today when I went there with a sister in the Lord and was upset and sad to them pushing sinful agendas like (lgbt and feminist displays in the back) and as as Christians we will not stand for this and will not be back again. This two things have no place in a craft store, just keep your store focused on crafts like its suppose to be. Thankfully there is Hobby lobby a better place that is respectful and family friendly and has more stuff.

Clean & organized, excellent, cheerful staff, good-average prices, good variety. Only one complaint: the Plant City branch no longer offers adult coloring books.

Absolutely LOVE this location! Staff is delightful and they have a little bit of everything for your crafting needs -although, I wouldnt complain if a larger selection of yarn and crochet thread were to appear! I never miss a chance to browse the awesome deals when Im in the area for work, and neither should you!😁

Very helpful. The mask evolved.

Very disappointed. I rearranged my schedule and made an appointment to come in to get something framed, only to be told the framing specialist was gone and the next one wouldn’t be in until 1pm (my appointment was for 12:15pm). I received no call or email or anything say they would not be able to accommodate my appointment. Very unprofessional and a waste of my time .

Clean store, well stocked. Friendly staff. The manager is very helpful (Not sure of his name)

So much clearance...t shirts not plain super cute and jewelry and so much other cute stuff on clearance i spent over 300.00 plus around 2 hours in the store plus staff was a big help anytime i did have questions abd also at the register once i was finally done also

They have such interesting things.

I went to get a specific article and I had to ask to three employees to get to where it was!!!

Great clean place

It is a nice place for basic crafting needs. I prefer Hobby Lobby as they have a better selection.This Michaels is nice, it is clean, easy to navigate as well. My only issue is that I cant find what I am looking for half of the time!

The store was rather small and not well stocked. They were out of lots of things and the things they did have were in small quantities. Couldnt get what I needed and had to go look elsewhere.

Had evert thing I went after.

Cozy little store, smaller selection and a crowded parking lot, but I understand they cant change these things. Very organized, overall pretty nice!

Had everything I needed to complete my spring Facinator!

God 🙏 bless,, very Nice persona the Ladies help me looking Cafe Cups,, and Ladie CashierVery happy and Nice persona Gracias.

I love Michaels. Can always find what I need.

Great prices helpful people

They are great for bead work.

Ordered online and did a store pickup. Very friendly and helpful.

Prices are just amazing. My favorite place to shop for any holiday decorations.

Shelves were bare. Seems like they need to get it stocked.

Friendly and courteous personal experience with management was wonderful

I enjoy getting ideas how to decorate my house for the holidays👍

Great customer service! Pleasant shipping experience.

Loved it. They did a top notch job on matting and framing a print for me.

Love the attentiveness of the staff. But they let the computer order their products and so many important items are missing.No wood stains and no catalysts for the cast n clear resin. Makes the resin liquid useless with out it really.Effort is key to success. Bless.

Excellent place to Anyting and all things to do crafts or paint or whatever

It was very clean, the people were very nice inside it was my first visit at this locatioq. They asked if I needed any help finding anything and when I was finished shopping they asked if I had found everything I needed inside the store. It was a plesent visit.

Arrived at this establishment walked around for an hour. Then was asked to leave due to me not having a mask on. I explained it was because i have a medical condition that makes wearing a mask dangerous for me. They told me i still had to leave. The 2 stars, is because they let me buy what i had, just didnt let us finished shopping.

Had what I need and I had a coupon! Plus my daughter found two shirts for school for only $1.99 each! So a great deal day there today! The clerk who checked us out could have had a smile and been friendlier, but everyone has an off day. This location doesnt carry as much as the N. Lakeland location, but it is still worth the visit.

I have never experienced such unprofessional customer service at a management level . I was approached by a young man selling candy to help his family prior to entering the store. I did not have change on me so I told him after my purchase at Michaels I’d get change and buy one. When paying for my items I asked the cashier to break a $5. He called over a supervisor to come open the drawer, as she approached the register she said they are not a bank . What kind of response is that ? So I told her find ring me up a candy so you can give me change. Then the manager came over and said they’d do it this time ! I never realized the trouble it’d be for them to break a $5, I wasn’t asking them to break $100, all because I wanted to help a young man selling candy . Michaels needs to improve the customer service training they give their employees . It’s shameful .

Good customer service

Excellent customer service. Great experience for my 1st visit. Will recommend to family and friends.

Excellent

Robert was a great employee when I went into Michaels last week! He was quick and friendly and answered any questions I had! Love this location ☺️

I really like this Michaels. It is very organized and the staff is very friendly.

I love this craft store. They have every option for the novice to the expert. And the staff here is very helpful. Theyll always help you with what you need but arent pushy at all. A wonderful place for crafts.

Michaels is my favorite craft store, in any city! Store arrangement and variety of quality items makes for easy shopping. Buy one get one specials always abound, and vary from visit to visit. Lots of great ideas too!

I always love Michaels so many neat and wonderful things. Little pricey but okay. Parking was a nightmare

This is a smaller Michaels store so it seems very crowded, even when there are no other customers around. That being said, the employees are friendly and helpful, and overall, the place has a fun vibe. I think I would enjoy taking a class here with this bunch.

Yay for grab bags!

Michaels rarely has exactly what I need but almost always has something I can make work. The Plant City location is always clean, staff and the staff are friendly. The rewards app is fantastic. It pretty much always has at least a 40% off coupon but I have gotten a couple 70% off coupons. These are usually super limited time frame so I check the app regularly.

I came to pick up flowers to try and attempt my own bouquet. I wasnt offered help, but realistically I guess it wasnt that hard of a task. My cashier wasnt super friendly, but there was another cashier- young man- who came over to tell me about the benefits of signing up for rewards and such. I would like to comment that HE was awesome, and I wish I would have gotten his name.

Not very clean, many in stocked shelves

Love this place cuz they need to have a bigger yarn selection like the one in Naples

Well stocked. Friendly and very clean store!

Its nice to have a Michaels close to home. Their craft classes are fun.

I love my Michaels store in Brandon Florida theyre awesome they have everything and the employees are very helpful.

Very nice store. Organized and stocked. Staff was sweet and helpful. Restrooms were clean

A little smaller than the one in Brandon, buts its a nice store.

Great only they need more employees I needed help and couldnt find anybody

Manager is very focused on customer service. Everyone is friendly. Some great bargains with coupons!

Small but nice and clean. Friendly staff.

I find all sort of crafting items here. Best place to come from a art person to anyone that has a creative mind

Favorite store

Wow they have so much stuff. Prices are too high for my taste tho. Will only shoop if I have a coupon

Love it. Always find something i can use.

I went there to get a wood burning tool I ended up with that and glue gun and glue sticks.great deals

A fantastic Michaels. Well stocked and nice staff.

Went in for one thing and ended up coming across clearance items that were reduced to amazing prices. Couldnt help myself! Be sure to check out those deals!!

I love this Michaels store, great inventory and friendly staff to help you with your project.

Love Michaels, find all my craft stuff all the time I visit there.

I love creating

Manager and staff were really helpful with finding me what I needed

They have the cutest Christmas stuff right now!

Doesnt have everything because its pretty small but the employees are nice and they do a good job of stocking. I never have to worry about getting run-over by a stock cart and the few times Ive been there while they were stocking theyre using normal shopping carts and are always willing to help you find something.

Always clean and neat, with great sales going and a staff that goes out of their way to help!

U can get lots of cool stuff here

Friendly staff greeting when you enter the store is lovely and warning. Helpful and well organized store.

I want to especially thank Caitlyn and Andrew for their help in framing two pictures for me. They are the true meaning of customer service. They both took out time and went to great lengths for me in choosing the right Matt, and getting my pictures just right. Thanks allot Brenda G Truett.

Great selection! My go to store for my crafty things

Stay away. Store is staffed 100% with social justice warriors and they would rather spend their time worrying about everything but being polite and respectful to customers. Even the manager is disrespectful and rude. America will wake up from the faux nightmare of the so called pandemic. Most of us will go back to ordering online to avoid dealing with snooty hourly employees. You work at Michaels, why are you so condescending to customers. Well my money will go to Hobby Lobby. I have yet to meet a rude person there. I also have learned to shop more on Etsy, eBay, and Amazon, because I would rather wait a few days than go back to a Michaels.

I find what I am looking for. Michaels never disappoints. Paint supplies to craft items . Its all good.

Staff is eager to help with anything you have and every thing is priced good. Want to do a craft this is the place to go.

I love Michaels. Perfect place for Kraft shopping.

Put an order in to pick up at store last night only to receive an email this morning stating the item was out of stock. Confused, I called the 800# to get a better understanding. Come to find out when you do ship to store it is coming from THAT store, not the warehouse or another local store. I believe this point needs to be clearer on the app. The customer service person was very helpful & resolved my problem. I ended up saving another $2 but pick up was at a different location a little bit farther. Its Christmas. Im happy the product was available & I can continue on my merry way.

Good retail store for you crafting need use coupon or get shirts on sale

This is a popular craft supplies store. They have a wide variety of products, but an insufficient amount of cashiers.

Not disable friendly. Couldn’t get small motorized wheel chair down aisle Employees rude. Stock not neat. Small.

Love

Love all the craft stuff

Good stuff but need better selection of models

I love Michaels, but on this particular day they were super busy. There was no one to answer questions. I will keep shopping here though.

Loved it. 70% off of Christmas items right now! Hurry. Have fun.

I think their prices are overstated

I have been planning some DIY projects for my wedding and have been able to find a few of my supplies here. They usually have good deals going on.

Michaels have everything and at great prices. Love it

Good offers, always have deals, great employees, place is clean and organized.

Michaels has a lot of seasonable items and the usual craft stuff. The problem is you cant find anyone to help you. No one can answer questions. This store is easy to get to, but the parking is usually insufficient in this shopping strip.

Andrew gave us a discount on the last fountain we wanted. Great store and service

I love this Michaels the staff is excellent and they are very coupon friendly.

I love Michaels problem is I like it too much I spend way too much money most of the girls who work there are so good and friendly and we need something they help you find it easy to order online if you need to

Good selection for crafts and employees are nice and respectful!

Store was very clean from what I saw, wasnt there long enough to look at whole store. Lots of sales going on. Would probably go back.

Love the kids craft classes! Keeps the girls occupied for a bit!